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Beoordelingen van Crowne Plaza Nairobi Airport, an IHG Hotel

5 out of 5
Crowne Plaza Nairobi Airport, an IHG Hotel
First Freight Lane, Jomo Kenyatta International Airport, Nairobi

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 557 van 752 beoordelingen" "
Gastenscore: 8 - Goed. 145 van 752 beoordelingen" "
Gastenscore: 6 - Redelijk. 21 van 752 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 752 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 752 beoordelingen" "

9,8/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Sanne-Bas

1 nacht verbleven in oktober 2023
Reactie van Barnabas Wamoto op 13 nov 2023
Dear Sanne-Bas,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again and what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

8/10 – Goed

Pieter

1 nacht verbleven in september 2022

8/10 – Goed

Martine

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima overnachting op doorreis
Prima overnachting op de luchthaven als je 's avonds aankomt en volgende dag weer door. Kamer en bedden uitstekend. Personeel heel aardig. Ontbijt is wel overpriced.
1 nacht verbleven in mei 2022
Reactie van Barnabas Wamoto op 17 mei 2022
Dear Martine,  Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.  We look forward to serving you again soon.  Sincerely, Barnabas Wamoto General Manager

8/10 – Goed

Henk

1 nacht verbleven in oktober 2021

8/10 – Goed

Didier, Brugge

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for transit passengers, hotel in good condition, staff very helpful and friendly. Breakfast could be a lot better though.
1 nacht verbleven in oktober 2021
Reactie van Barnabas Wamoto op 1 nov 2021
Dear Angela Grace, Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We have noted your concern on breakfast and do hope you will give us another chance to serve you better. We look forward to serving you again soon. Sincerely, Barnabas Wamoto General Manager

8/10 – Goed

Reinoud

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2021
Reactie van Barnabas Wamoto op 13 jan 2021
Dear Reinoud, Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to serving you again soon. Sincerely, Barnabas Wamoto General Manager

10/10 – Uitstekend

Adri

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020
Reactie van Barnabas Wamoto op 19 feb 2020
Dear Adri, Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to serving you again soon. Sincerely, Barnabas Wamoto General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Barnabas Wamoto op 7 jan 2020
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to serving you again soon. Sincerely, Barnabas Wamoto General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gratis shuttle van en naar de luchthaven, zeer net en nieuw hotel. Uitgebreid ontbijt.
1 nacht verbleven in oktober 2019
Reactie van Barnabas Wamoto op 15 okt 2019
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to serving you again soon. Sincerely, Barnabas Wamoto General Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Overboekt
Na een verlate vlucht in het hotel aangekomen rond middernacht. Daar nog ruim een uur moeten wachten op een kamer om om 05.00 weer op te moeten staan voor een volgende vlucht. Erg jammer
1 nacht verbleven in juli 2018

10/10 – Uitstekend

Bak

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede service!!!
Alles top en zeker de ophaal service. Schone kamer, vriendelijk personeel, comfortabele kamer.
1 nacht verbleven in april 2018
Reactie van Edwin op 12 jun 2018
Thank you so much for your feed. Looking forward to welcome you on your next visit.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect bij vliegveld
Perfect hotel bij transit: hotel op steenworpafstand van vliegveld. Gratis betrouwbare shuttlebus en geen files. Mooi hotel, vriendelijk personeel
1 nacht verbleven in november 2017

8/10 – Goed

rob g, cm

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
excellent location for stopover NBO
rooms great, except that no window can be opened. reception staff smiles a lot but not up to their job. forgot wake up call and almost missed my flight, receptionist just wispers 'ohh sorry' but does not seem to care at all.. then needs a long time to verify my checkout while seeing that I am in a rush to get the plane...
1 nacht verbleven in oktober 2017

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The airport is very close to the airport and they offer free shuttle every hour. They also secured a driver for us to take us into Nairobi for dinner and they also offer safaris to Nairobi National Park. A real gem Of a park and a knowledgeable guide. Much cheaper than hiring outside company! The restaurant food is excellent and the staff is superb. A real haven of luxury in hectic and gritty Nairobi!
2 nachten verbleven in april 2024
Reactie van Barnabas Wamoto op 3 mei 2024
Dear Deborah,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Geoffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent service and attention. The fan in my room was noisy. Couldn't sleep till I turned it off.
1 nacht verbleven in april 2024
Reactie van Barnabas Wamoto op 27 apr 2024
Dear Geoffrey,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We sincerely apologize for the inconvenience encountered during your stay with us. I have taken note of feedback provided and reassure you that I will look into this for corrective measures. Please be reassured that this will be handled.We hope that you will give us the opportunity to serve you again in the future. Kindly reach out to me when you make your next travel plans,It would be great to meet you on your next stay.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Rodger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
7 nachten verbleven in april 2024
Reactie van Barnabas Wamoto op 23 apr 2024
Dear Rodger,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Elizabeth

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I spent several days at the hotel. Words cannot express how impressed I was. There is a shuttle that runs hourly from the airport to the hotel. For a small fee they also offer private shuttles to the airport should you miss the hourly shuttle . The hotel was very safe and secure. There is security in the front checking vehicles that come in. The rooms are very clean and quiet. The best thing was the staff. :) Everyone was so nice and helpful. I would definitely recommend this hotel.
8 nachten verbleven in april 2024
Reactie van Barnabas Wamoto op 22 apr 2024
Dear Elizabeth,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 – Goed

BERIC

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Barnabas Wamoto op 24 apr 2024
Dear Beric,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again on what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

10/10 – Uitstekend

Suzanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel close to the Nairobi airport with complimentary shuttle service. Very clean, modern room, comfortable bed. Staff were exceptionally nice!
1 nacht verbleven in april 2024
Reactie van Barnabas Wamoto op 22 apr 2024
Dear Suzanne,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Ana, Oakland

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in april 2024
Reactie van Barnabas Wamoto op 22 apr 2024
Dear Ana,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy transportation to and from airport, everyone was friendly and helpful and food was excellent. Accommodations were very clean and tidy!
1 nacht verbleven in april 2024
Reactie van Barnabas Wamoto op 19 apr 2024
Dear Deborah,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

TAMARA

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful place to stay. Kevin Bellman is especially helpful.
3 nachten verbleven in maart 2024
Reactie van Barnabas Wamoto op 10 apr 2024
Dear Tamara,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Poonam

1 nacht verbleven in april 2024
Reactie van Barnabas Wamoto op 30 apr 2024
Dear Poonam,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Amy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I real like my hotel people are good and smart 😂
1 nacht verbleven in april 2024
Reactie van Barnabas Wamoto op 5 apr 2024
Dear Amy,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Rutendo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is so magnificent and the ambience is wowww but the environment surrounding the hotel is quite poor, you may feel like you are being kidnapped looking at the surroundings from the airport.
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 9 apr 2024
Dear Rutendo,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

8/10 – Goed

Ross

1 nacht verbleven in januari 2024
Reactie van Barnabas Wamoto op 4 apr 2024
Dear Ross,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Ashok

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Given the location near the airport, of course the surroundings are not great. A bit of greenery would help.
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 1 apr 2024
Dear Ashok,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

2/10 – Ontzettend slecht

Rutendo

1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 22 apr 2024
Dear Rutendo,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again on what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

10/10 – Uitstekend

Charles, Bethlehem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A really NICE, top-of-the-line hotel.
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 1 apr 2024
Dear Charles,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Alyssa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ideal location for an early morning flight without having to fight Nairobi traffic. Very comfortable and beautiful hotel
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 27 mrt 2024
Dear Alyssa,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 – Goed

Kara, Philadelphia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 25 mrt 2024
Dear Kara,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again on what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

8/10 – Goed

Dermot

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Don't stay in the rooms at the front of the hotel. There is a logistics yard across the road with trucks/forklifts working 24/7. The beeping is endless!!
2 nachten verbleven in maart 2024
Reactie van Barnabas Wamoto op 24 mrt 2024
Dear Dermont,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We sincerely apologize for the inconvenience encountered during your stay. On your next visits we will ensure we allocate for you a room on the quiet zone.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Ashok

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was ok. being near the airport, one does not expect much else.
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 24 mrt 2024
Dear Ashok,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Lisa, Guelph

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous property with amazing staff
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 24 mrt 2024
Dear Lisa,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel. Staff was first rate. They upgraded us to an executive suite on the house. Excellent service
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 18 mrt 2024
Dear Kelly,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Francis

Reisde met partner
Positief: Netheid
Polite, efficient and customer focused.
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 17 mrt 2024
Dear Francis,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Albert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone is really nice.
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 14 mrt 2024
Dear Albert,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 31 mrt 2024
Dear Elizabeth,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Fabien

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 10 mrt 2024
Dear Fabien,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 – Goed

Eileen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient to airport. Recently renovated so very nice property with a lovely pool area. Recommend this property to all travelers.
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 7 mrt 2024
Dear Eileen,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Britt

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay here every time I stay in Nairobi ! So easy and has a shuttle to and from the airport
1 nacht verbleven in maart 2024
Reactie van Barnabas Wamoto op 3 mrt 2024
Dear Britt,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Nick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Good staff - very hrlpful
1 nacht verbleven in februari 2024
Reactie van Barnabas Wamoto op 1 mrt 2024
Dear Nick,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Barnabas Wamoto op 27 feb 2024
Dear Mary,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Simona

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to shuttle, excellent staff, excellent staff, I felt very safe. Very clean hotel. Simply perfect and 10 min from airport with free shuttle.
1 nacht verbleven in februari 2024
Reactie van Barnabas Wamoto op 25 feb 2024
Dear Simona,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Chivarie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Proximity to the airport
1 nacht verbleven in februari 2024
Reactie van Barnabas Wamoto op 18 feb 2024
Dear Chivarie,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Britt

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and location. Amenities of pool and spa as well as pool bar were excellent. Kind and friendly staff
2 nachten verbleven in februari 2024
Reactie van Barnabas Wamoto op 18 feb 2024
Dear Britt,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was a standout. Gorgeous inside, delicious breakfast, extra tight security, super helpful and attentive staff. I'd definitely return as a guest! This area of Nairobi, however, wasn't necessarily an attractive destination. We needed an airport hotel, and this place was wonderful for that. This hotel would again be my first choice when looking for an airport location in nairobi.
1 nacht verbleven in januari 2024
Reactie van Barnabas Wamoto op 18 feb 2024
Dear Michael,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 – Goed

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Barnabas Wamoto op 18 feb 2024
Dear John,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again and what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

10/10 – Uitstekend

Taniya, chicago

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very clean safe & professional
1 nacht verbleven in februari 2024
Reactie van Barnabas Wamoto op 11 feb 2024
Dear Taniya,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 – Uitstekend

Orion

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would highly recommend. Everyone was lovely and went out of their way to make my stay pleasant and comfortable. Would definitely come again.
1 nacht verbleven in februari 2024
Reactie van Barnabas Wamoto op 11 feb 2024
Dear Orion,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager