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Beoordelingen van DoubleTree by Hilton Hotel Nanuet

4 out of 5
DoubleTree by Hilton Hotel Nanuet
425 E Route 59, Nanuet, NY

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 581 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 215 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 87 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 60 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 60 van 1003 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jasmine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, with clean, spacious rooms
2 nachten verbleven in mei 2024
Reactie van SN op 21 mei 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Uitstekend

Kristen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pretty property and the rooms and pool were excellent!
1 nacht verbleven in mei 2024
Reactie van SN op 16 mei 2024
Thank you for choosing to stay with us at Doubletree by Hilton Nanuet and for sharing such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

8/10 – Goed

Aziz

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean and breakfast was good. I was happy staying here
1 nacht verbleven in april 2024
Reactie van SN op 15 mei 2024
Thank you for choosing to stay with us at Doubletree by Hilton Nanuet and for sharing such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

8/10 – Goed

Khalil

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love it
1 nacht verbleven in mei 2024
Reactie van SN op 15 mei 2024
Thank you for choosing to stay with us at Doubletree by Hilton Nanuet and for sharing such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van SN op 15 mei 2024
Thank you for choosing to stay with us at Doubletree by Hilton Nanuet and for sharing such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Cherisse

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Elegant
1 nacht verbleven in april 2024
Reactie van SN op 3 mei 2024
Thank you for choosing to stay with us at Doubletree by Hilton Nanuet and for sharing such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

10/10 – Uitstekend

donato

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I want to compliment Chole, the woman at the front desk. Always pleasant and helpful.
1 nacht verbleven in april 2024
Reactie van SN op 30 apr 2024
Thank you so much for choosing to stay with us at Doubletree by Hilton Nanuet and for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

10/10 – Uitstekend

heather

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone working at the Double Tree was lovely. We felt so welcome. The woman running the front desk was kind, compassionate and professional when we arrived upset, having had a terrible experience at a local hotel. She quickly found a room for us before check in time, even though the hotel had been fully booked the night before. She turned our day around! The room was quiet, clean, comfortable and spacious with a lovely view of the area. Even the women working the breakfast buffet were very sweet. We've learned our lesson. From now on we stay at the Double Tree when visiting Rockland county.
1 nacht verbleven in april 2024
Reactie van SN op 30 apr 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Uitstekend

Kamille, Bronx

2 nachten verbleven in april 2024
Reactie van SN op 30 apr 2024
Thank you so much for choosing to stay with us at Doubletree by Hilton Nanuet and for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Ghia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in april 2024
Reactie van SN op 24 apr 2024
Thank you for choosing to stay with us, at the Doubletree by Hilton in Nanuet. We appreciate your feedback and look forward to you staying at our property again in the future.

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Two night stay was good.
2 nachten verbleven in januari 2024
Reactie van SN op 24 apr 2024
Thank you so much for choosing to stay with us at Doubletree by Hilton Nanuet and for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Carin

1 nacht verbleven in april 2024
Reactie van SN op 12 mei 2024
Thank you for choosing to stay with us at Doubletree by Hilton Nanuet and for sharing such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, staff is pleasant
4 nachten verbleven in april 2024
Reactie van SN op 24 apr 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Uitstekend

Linda

1 nacht verbleven in april 2024
Reactie van SN op 11 mei 2024
Thank you for choosing to stay with us at Doubletree by Hilton Nanuet and for sharing such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Charles

2 nachten verbleven in april 2024
Reactie van SN op 8 mei 2024
Thank you for choosing to stay with us at Doubletree by Hilton Nanuet and for sharing such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Mike

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Have stayed here several times and have never been disappointed.
3 nachten verbleven in april 2024
Reactie van SN op 16 apr 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Uitstekend

chi man, LAPRAIRIE

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in april 2024
Reactie van SN op 16 apr 2024
Thank you so much for choosing to stay with us at Doubletree by Hilton Nanuet and for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

8/10 – Goed

Connor

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Loud area
4 nachten verbleven in maart 2024
Reactie van Lily op 16 apr 2024
Dear guest,Thank you for your review. Please accept our sincerest apologies for any aggravation or inconvenience due noise. Please be confident that we will follow-up and investigate in detail on the points you have outlined. Kind Regards,

4/10 – Matig

lorines

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
This is our 4th time visiting this hotel, staff is always great and the property is beautiful. This time we got room 133 and it was the worst definitely needs some attention. Not worth the fee that we paid compared with the others hotel around.
1 nacht verbleven in april 2024
Reactie van SN op 16 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

2/10 – Ontzettend slecht

Marisa

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We had a lower level room for $505 where we saw tires. Some other families had nicer rooms. Disappointing!
2 nachten verbleven in april 2024
Reactie van SN op 16 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

8/10 – Goed

Kevin

2 nachten verbleven in april 2024
Reactie van Lily op 29 apr 2024
Thank you, for your review. Please visit soon.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome
1 nacht verbleven in april 2024
Reactie van SN op 9 apr 2024
Thank you so much for choosing to stay with us at Doubletree by Hilton Nanuet and for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It snowed quite a bit overnight, but the staff was out bright and early clearing the snow and keeping the property safe.
1 nacht verbleven in februari 2024
Reactie van RP op 6 apr 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our hotel and staff made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 – Goed

Syed

It is good for the price, online showing Breakfast included, at the counter they said I have to pay for it.
1 nacht verbleven in april 2024
Reactie van RP op 4 apr 2024
Thank you for choosing to stay with us, at the Doubletree by Hilton in Nanuet. Doubletree breakfast is not included with your room rate. We appreciate your feedback and look forward to you staying at our property again in the future!

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van SN op 4 apr 2024
Thank you so much for choosing to stay with us at Doubletree by Hilton Nanuet and for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

8/10 – Goed

Jessie, Birmingham

Reisde met familie
Had a ball
3 nachten verbleven in maart 2024
Reactie van RP op 3 apr 2024
Thank you for choosing to stay with us, at the Doubletree by Hilton in Nanuet. We appreciate your feedback and look forward to you staying at our property again in the future!

10/10 – Uitstekend

Cara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Yes
1 nacht verbleven in maart 2024
Reactie van SN op 2 apr 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Uitstekend

Brendy

Positief: Netheid, personeel en service
7 nachten verbleven in maart 2024
Reactie van RP op 29 mrt 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our hotel made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 – Goed

Carolyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was fine. Especially the chocolate chip cookies!
1 nacht verbleven in maart 2024
Reactie van Lily op 26 mrt 2024
Thank you for choosing The DoubleTree by Hilton Nanuet, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations and our famous DoubleTee cookie.

4/10 – Matig

Albert

Zakenreiziger, Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Terrible staff
5 nachten verbleven in maart 2024
Reactie van Lily op 26 mrt 2024
Thank you for your review. Please accept our sincerest apologies for any aggravation or inconvenience you experienced during your stay. The housekeeping staff alerted the front desk that you were smoking in the room, and it was coming out into the hallway. We have a non-smoking policy, unfortunately because of that we had to charge you the non-smoking fee.

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great check in
1 nacht verbleven in maart 2024
Reactie van RP op 23 mrt 2024
Thank you for choosing to stay with us, at the Doubletree by Hilton in Nanuet. We apoligize for the inconvenience. We appreciate your feedback and look forward to you staying at our property again in the future!

10/10 – Uitstekend

Esmeralda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente servicio de atención a clientes, habitaciones limpias y amplias, cuenta con bufete de desayuno opcional
4 nachten verbleven in maart 2024
Reactie van RP op 19 mrt 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff and hotel made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly Staff Nice Rooms
2 nachten verbleven in maart 2024
Reactie van SN op 19 mrt 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Uitstekend

Amika

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was very pleasant and accommodating..especially the overnight staff (male) forgot his name, very helpful..overall will be going back soon
2 nachten verbleven in maart 2024
Reactie van SN op 18 mrt 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
-
1 nacht verbleven in maart 2024
Reactie van SN op 18 mrt 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Uitstekend

Stephanie, Lee

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just staying the night as we pass through. Checking in was a breeze. Room is big and beds are comfy. Ready for a good night’s sleep.
1 nacht verbleven in maart 2024
Reactie van SN op 15 mrt 2024
Thank you so much for choosing to stay with us at Doubletree by Hilton Nanuet and for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed your stay with us.

4/10 – Matig

naftuli

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Outdated and dingy
1 nacht verbleven in maart 2024
Reactie van RP op 13 mrt 2024
Thank you for choosing to stay with us, at the Doubletree by Hilton in Nanuet. We appreciate your feedback and apologize for any inconvenience that may have occurred during your stay hopefully you’ll choose to stay with us again in the future so we can make it right.

2/10 – Ontzettend slecht

sruli

1 nacht verbleven in maart 2024
Reactie van SN op 2 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

6/10 – Redelijk

Lillian

Zakenreiziger, Reisde met partner
Positief: Personeel en service, voorzieningen
The area was convenient to where I wanted to be. The overall appearance was nice and we were welcomed with cookies and water. However, the room was not as big or clean as other Double Trees I have been at, and the tiles in the main room were cracked.
2 nachten verbleven in maart 2024
Reactie van SN op 12 mrt 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 – Uitstekend

Melissa

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were so hospitable. My family of 7 could not be more than comfortable here. Delicious, abundant breakfast and all the staff are polite and so kind to my excited children. They welcomed our pets and we fully enjoyed our valet parking. Thank you!
4 nachten verbleven in maart 2024
Reactie van RP op 8 mrt 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 – Goed

Jamie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff at check in. Room pretty clean but hair in sink, shower. Overall room could use an update: desk chair torn, carpeting worn. Nice bedding. Mattress very comfortable. Fitness center well equiped and clean including pelaton bike. Restful stay overall.
1 nacht verbleven in maart 2024
Reactie van RP op 8 mrt 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff and housekeeping made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Uitstekend

Barbara, Springfield

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Called to say I would be checking in late and received a warm welcome even when arrived at 11:30 pm. Great setvice and nice room.
1 nacht verbleven in maart 2024
Reactie van SN op 5 mrt 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Uitstekend

Marisol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay…always comfortable…great staff
2 nachten verbleven in maart 2024
Reactie van Lily op 4 mrt 2024
Thank you, for your feedback. We look forward to your next visit.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean rooms and welcoming staff
1 nacht verbleven in maart 2024
Reactie van Lily op 4 mrt 2024
Thank you, for your feedback. We look forward to your next visit.

2/10 – Ontzettend slecht

Jennifer

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It was extremely dirty, broken door and blood on the walls.
1 nacht verbleven in februari 2024
Reactie van RP op 2 mrt 2024
Thank you for choosing to stay with us, at the Doubletree by Hilton in Nanuet. We apologize for the inconvenience. When we were made aware of the situation, we offered to switch rooms, but the guest denied, so we comped with Hilton Honors points. We look forward to you staying at our property again in the future.

6/10 – Redelijk

Jennifer

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
An employee attempted to join our girls night. She left a note on the door of our room with her # and a message in regards to a conversation she overheard while eavesdropping.
1 nacht verbleven in februari 2024
Reactie van RP op 2 mrt 2024
Thank you for choosing to stay with us, at the Doubletree by Hilton in Nanuet.We apoligize for the inconvenience. We appreciate your feedback and look forward to you staying at our property again in the future.

8/10 – Goed

Esmeiry

Positief: Netheid, personeel en service
👍
2 nachten verbleven in februari 2024
Reactie van SN op 29 feb 2024
Thank you for choosing to stay with us, at the Doubletree by Hilton in Nanuet. We appreciate your feedback and look forward to you staying at our property again in the future.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice quiet and clean staff very attentive
1 nacht verbleven in februari 2024
Reactie van sn op 1 mrt 2024
Thank you for taking a moment to share your experience. We are very pleased to hear that our staff made your stay pleasant, and glad to hear that you had a great experience at our hotel. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Uitstekend

michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stay. Pool was nice for kids
1 nacht verbleven in februari 2024
Reactie van sn op 26 feb 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was amazing.. hotel was very clean! Warm cookies and water at check in were a plus! I’ll definitely stay here again!
1 nacht verbleven in februari 2024
Reactie van RP op 25 feb 2024
Thank you for choosing to stay with us at the Doubletree by Hilton in Nanuet. We are glad to hear that you like our staff and the hotel was to your liking. We appreciate your feedback and look forward to you staying at our property again in the future!