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Beoordelingen van Chablis Inn

2.5 out of 5
Chablis Inn
3360 Solano Avenue, Napa, CA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 45 van 75 beoordelingen" "
Gastenscore: 8 - Goed. 17 van 75 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 75 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 75 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 75 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice!
2 nachten verbleven in april 2024
Reactie van Chablis Inn guest services op 26 apr 2024
Hi Kathleen, thank you for your review. We are delighted to hear you enjoyed your stay with us. We hope to see you again in the future.

10/10 – Uitstekend

lynne

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The staff were accessible, friendly, and very welcoming. The room was spacious and clean. Very comfortable. We like that it was quiet, shopping nearby and a great local dive bar in walking distance. The price was right as well
3 nachten verbleven in april 2024
Reactie van Chablis Inn guest services op 23 apr 2024
Thank you Lynne for the nice review and staying with us at Chablis Inn. We hope to host you again the next time you are visiting Napa.

10/10 – Uitstekend

Kathy, Fort Bragg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Definitely a hidden gem. We loved it! Only 2 stories, big parking lot, pool, hot tub. Rooms have been renovated. We'll definitely be staying again!
2 nachten verbleven in april 2024
Reactie van Darcy P op 22 apr 2024
Hello Kathy, Thank you for this prefect review, we look forward to seeing you again in the future.

10/10 – Uitstekend

Catherine

1 nacht verbleven in april 2024
Reactie van Chablis Inn guest services op 14 mei 2024
Hi Catherine, thank you for your review. We are delighted to hear you enjoyed your stay with us. We hope to see you again in the future.

10/10 – Uitstekend

Vincenzo Emidio

1 nacht verbleven in april 2024
Reactie van Chablis Inn guest services op 4 mei 2024
Hello Vincenzo, thank you for staying with us, We are delighted to hear that you enjoyed your visit and hope to have the opportunity to welcome you back. Warm regards, Chablis Inn

8/10 – Goed

marilys

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice design and spacious room. Comfortable bed. Not far from downtown Napa and mall. Some noise from the freeway.
2 nachten verbleven in maart 2024
Reactie van Chablis Inn guest services op 9 apr 2024
Thank you Marilys! We are delighted you enjoyed your visit and hope to have the opportunity to welcome you back. Warm regards, Chablis Inn

8/10 – Goed

Nicholas

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decent
1 nacht verbleven in maart 2024
Reactie van Darcy op 4 mrt 2024
Hello Nichoals,Thank you for staying with us and your feedback

10/10 – Uitstekend

Caroline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed in 1 king bed room. Seemed like it was remodeled recently. The room was spacious and clean. Location was good being close to grocery stores and restaurants.
2 nachten verbleven in februari 2024
Reactie van Chablis Inn guest services op 24 feb 2024
Hi Caroline, thank you for giving us a review. We are delighted you enjoyed your stay with us. We hope to see you again in the future. Warm regards- Chablis Inn

2/10 – Ontzettend slecht

Lilianna

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
3 nachten verbleven in februari 2024
Reactie van Chablis Inn guest services op 24 feb 2024
Dear Lilianna, Thank you for your feedback. I am sorry to hear that you had a disappointing stay with us. We hope you give us another opportunity to host you in the future.

8/10 – Goed

Sasha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Chablis inn Staff op 12 feb 2024
Hello Sasha, thank you for staying with us and your rating.

10/10 – Uitstekend

Ana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Chablis inn Staff op 11 feb 2024
Hello Ana, thank you for staying with us and your rating

6/10 – Redelijk

Dr. Sunny, Fairfield

All in all, the staff were polite enough, but I wouldn't stay here again. The TV satellite system was not working (hence no TV in any of the rooms) and the staff couldn't do anything to correct it. I was in a room on the end that backed up to an outside alley way. There were people outside (homeless? druggies?) talking loud enough that I heard them until 1:30-2:00 AM. The heater was very loud and it cycled off and on during the night, waking me up. I finally turned it off.
1 nacht verbleven in februari 2024
Reactie van Chablis Inn Staff op 7 feb 2024
Hello Sunny, apologies for all the inconvenience and experience you have to go thru. that day there was a big problem with cable line and wasn't aware about .

10/10 – Uitstekend

Erik

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the rooms are really very nice having been recently renovated. The staff in the office were very nice as well. the only thing to be aware of is there is a Motel 6 next door but did not see anything real sketchy. I would stay here again if in the area.
1 nacht verbleven in januari 2024
Reactie van Doris op 16 jan 2024
Thank you Erik for the nice review and staying with us at Chablis Inn. We hope to host you again the next time you are visiting Napa.

10/10 – Uitstekend

Marc

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Doris op 16 jan 2024
Thank you Mark for taking the time to give us you review and staying with us at Chablis Inn Napa.

8/10 – Goed

Marisela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only thing was tv not working in room..other than that staff really nice and i enjoyed my stay..
1 nacht verbleven in december 2023
Reactie van Doris op 16 jan 2024
I am so sorry to hear Marisela the TV was not working but I am glad to hear you enjoy your stay.

8/10 – Goed

Holly

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean
Clean and nice room. Noisy due to street traffic. If they replaced the windows with double pane, not only helps with noise it would help with AC and heat running alot.
3 nachten verbleven in december 2023
Reactie van doris op 17 dec 2023
Thank you for taking the time to give us your review and staying with us at the Chablis Inn Napa. We are happy that we could provide you with clean accommodations. I will give your suggestions to our management team.

10/10 – Uitstekend

Navid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Chablis Inn guest services op 14 dec 2023
Hi Navid, thank you for giving us a review. We are delighted you enjoyed your stay with us. We hope to see you again in the future. Warm regards- Chablis Inn

2/10 – Ontzettend slecht

Valerie

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
ALL OF IT.
2 nachten verbleven in december 2023
Reactie van Chablis Inn guest services op 15 dec 2023
Hello Valerie, we are sorry to hear your dissatisfaction with our property. We wish you would have given us the opportunity to accommodate you. We strictly follow our hotel policy and require government issued identification along with a matching credit card upon checking in. We hope to see you in the future. Warm regards- Chablis Inn guest services

10/10 – Uitstekend

Carolina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La habitación es moderna, impecable, cómoda, iluminada y la cama y almohadas muy acogedoras. Hay estacionamiento gratis. Me gustó mucho
1 nacht verbleven in november 2023
Reactie van Chablis Inn guest services op 3 dec 2023
Hi Carolina, Thank you so much for your great review! We look forward to having you stay with us again. Warm Regards, Chablis Inn

10/10 – Uitstekend

polly

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always stay when in the area. Friendly staff, newly renovated. Easy parking. Good location.
1 nacht verbleven in november 2023
Reactie van Chablis Inn guest services op 22 nov 2023
Hi Polly, Thank you for taking the time to review Chablis Inn. We are delighted you enjoyed your stay. We hope to see you again in the future. Warm regards- Chablis Inn

4/10 – Matig

kim

1 nacht verbleven in november 2023
Reactie van Chablis Inn guest services op 22 nov 2023
Thank you for taking the time to share your feedback. We apologize your room did not meet your expectations. We appreciate you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope to see you in the future.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
You could tell it had been an old motel, but was redone, clean and comfy…only 7 minutes by car from downtown napa…we only slept there so was fine!!! Napa is pretty pricey Morning desk person not as nice as the afternoon one
1 nacht verbleven in november 2023
Reactie van Chablis Inn guest services op 22 nov 2023
Thank you for staying with us we really appreciate for your feedback.

8/10 – Goed

Jessica

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, reasonable prices, near shopping. Updated rooms.
2 nachten verbleven in november 2023
Reactie van Chablis Inn guest services op 16 nov 2023
Thank you Jessica! We are delighted you enjoyed your visit and hope to have the opportunity to welcome you back. Warm regards, Chablis Inn

8/10 – Goed

Richard

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Hotel near Napa Valley.
A decent hotel - was the only one in the area available. Good location - near everything we wanted to see.
5 nachten verbleven in november 2023
Reactie van Chablis Inn guest services op 16 nov 2023
Hi Richard, thank you for taking the time to give us a review. We are delighted you enjoyed your stay with us. We hope to see you again in the future. Warm regards- Chablis Inn

10/10 – Uitstekend

Nancy

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love how clean the rooms are and how they remodeled the rooms!
1 nacht verbleven in november 2023
Reactie van Chablis Inn guest services op 16 nov 2023
Hi Nancy, Thank you so much for your great review! We look forward to having you stay with us again. Warm Regards, Chablis Inn

10/10 – Uitstekend

Emma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Chablis Inn guest services op 8 nov 2023
Hi Emma, thank you for giving us a review. We are delighted you enjoyed your stay with us. We hope to see you again in the future. Warm regards- Chablis Inn

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and updated! Friendly staff.
Due to a delayed flight, we had to check in after lobby hours, but the staff was extremely communicative and clear about how to check in on our own. Although the hotel is older, it has been completely remodeled and updated. Great stay!
3 nachten verbleven in oktober 2023
Reactie van Team Chablis Inn op 31 okt 2023
Hi Nancy, Thank you for giving us a review. We are delighted you enjoyed your stay with us. We hope to see you again in the future. Warm regards- Chablis Inn

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I had a great stay at Chablis Inn. The staff was friendly and very helpful. I had to check in late and they provided a way for me to do so. The room was clean and comfortable. My only caution is the surrounding area isn’t the best. I felt a little weary going from my car to room alone at night. Other than that, it was a great stay and I would stay there again in the future.
1 nacht verbleven in oktober 2023
Reactie van Darcy op 26 okt 2023
Hello, thank you for staying with us we appreciate you taking time to review about your concern we would like to let you know that we have a Allied Security available 24hr for the surrounding area. So next time you come rest assured

8/10 – Goed

Kevin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean friendly staff
3 nachten verbleven in oktober 2023
Reactie van Team Chablis Inn op 25 okt 2023
Hi Kevin, thank you for taking the time to give us a review. We are delighted you enjoyed your stay with us. We hope to see you again in the future. Warm regards- Chablis Inn

2/10 – Ontzettend slecht

Roy

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
An unruly couple arrived next door to our room around midnight and commenced to scream and yell at each other. (Imagine horror movie screams) this went on for over three hours. I called the night manager around 3:00 a.m. and her response was “I don’t know what to do”. The screaming match went on for another hour and a half so we were deprived of nearly five hours of sleep. The owners response the next morning was “oh well”. No apology, no explanation no nothing. The night manager’s response shows a total lack of training and the owner’s response shows a total disregard for the safety and quiet enjoyment of the premises which is a basic right when renting a room. Will never stay there again and strongly recommend you choose the same path. Clearly the worst night of any motel/hotel in our 50 years of travel. Stay there at your own risk!
1 nacht verbleven in oktober 2023
Reactie van Darcy op 23 okt 2023
Hello Roy,We're sorry for the experiences you had with us.There was a misunderstanding about the night incident, the night manager had assumed you meant the noise was coming from off the property when you mentioned next door and thus that was her response. We're sorry once again.

10/10 – Uitstekend

Chielsey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Last minute reservation… Elizabeth was wonderful in assisting us. Room was fabulous with brand new renovation. Highly recommend!
1 nacht verbleven in oktober 2023
Reactie van DP op 23 okt 2023
Thank you for staying with us we really appreciate for your feedback.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a good place for the price. No frills but didn’t expect anything. I would stay here again.
2 nachten verbleven in oktober 2023
Reactie van DP op 23 okt 2023
Thank you for staying with us we really appreciate for your feedback.

10/10 – Uitstekend

james

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
STAY WAS VERY GOOD. EXCELLANT LOCATION
2 nachten verbleven in oktober 2023
Reactie van Chablis Inn guest services op 2 nov 2023
Hi James, thank you for giving us a review. We are delighted you enjoyed your stay with us. We hope to see you again in the future. Warm regards- Chablis Inn

6/10 – Redelijk

Andrew

Positief: Netheid
Negatief: Voorzieningen
There was a great deal of noise and activity at 3 am Sunday morning. There was also a great deal of transient and police activity. The only food available are at a supermarket nearby and a Roundtable Pizza. There aren't any vending machines on site! Downtown Napa is driving distance and the location of the property isn't very appealing. An adjacent motel has a heavy security presence.Way over priced!!!
2 nachten verbleven in oktober 2023
Reactie van Team Chablis Inn op 21 okt 2023
Thank you very much for taking the time to provide valuable feedback about your stay. We will address your concerns directly with the appropriate departments and hope you will consider staying at our property again. Best regards

10/10 – Uitstekend

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was recently renovated Everything in tire room is brand new, clean, and well designed. The mattresses were very comfortable and we slept soundly. Despite being near the freeway we did not hear it. The 8-10” shower head is adjustable and gives a very nice siste spray, The Inn is five minutes from downtown Napa, and very easy to drive there and back. I would stay there again. Price was very reasonable.
1 nacht verbleven in oktober 2023
Reactie van The Chablis Inn op 11 okt 2023
Hello George, Thank you for taking the time to give us feedback about your experience. We are glad to hear that you enjoyed your time here with us! We hope to see you again in the near future!

8/10 – Goed

Edwina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
Very Clean and well appointed.
2 nachten verbleven in oktober 2023
Reactie van Darcy p op 10 okt 2023
Hi Edwina, thank you for staying with us, we really apricate for your feedback.

10/10 – Uitstekend

Erin

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They have done a lovely job renovating the rooms at this motel - it felt very contemporary, trendy and high end inside! The outside still needs a bit of life but the room was perfect :)
2 nachten verbleven in september 2023
Reactie van Darcy op 10 okt 2023
Hello Erin,thank you for staying with us and your feedback. we still working on the outside.

4/10 – Matig

Victoria

Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The room was clean and adequately supplied, although the towels were like sandpaper. The worst part was the lack of insulation as a sound barrier between the rooms. We heard the people in the adjacent room and outside in the parking lot for hours in the evening and early morning. The inn is right next to a homeless shelter, and it just doesn't feel like a safe neighborhood.
4 nachten verbleven in september 2023
Reactie van Chablis staff op 10 okt 2023
Hello Victoria, thank you for staying with us and for feedback,

10/10 – Uitstekend

Bar

1 nacht verbleven in september 2023
Reactie van Team Chablis Inn op 22 okt 2023
Thank you for taking the time to review Chablis Inn. We are delighted you enjoyed your stay with us. We hope to see you again in the future. Warm regards- Chablis Inn

10/10 – Uitstekend

Shelby

1 nacht verbleven in september 2023
Reactie van Team Chablis Inn op 14 okt 2023
Hi Shelby, Thank you for taking the time to review Chablis Inn. We are delighted you enjoyed your stay. We hope to see you again in the future. Warm regards- Chablis Inn

6/10 – Redelijk

Takahiro

Negatief: Voorzieningen
better
1 nacht verbleven in september 2023
Reactie van Team Chablis Inn op 23 sep 2023
Hi Takahiro, Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Danielle

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Team Chablis Inn op 23 sep 2023
Hi Danielle, Thank you for taking the time to review Chablis Inn. We are delighted you enjoyed your stay. We hope to see you again in the future. Warm regards- Chablis Inn

6/10 – Redelijk

Mark

Negatief: Personeel en service
1 nacht verbleven in september 2023
Reactie van Team Chablis Inn op 23 sep 2023
Hi Mark, Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Teddy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and larger than others we had rented, staff (Elizabeth) was awesome in helping us with dining and sight seeing options. It is close to most everything-we extended the stay to two nights! I highly recommend the Chablis Inn.
1 nacht verbleven in september 2023
Reactie van Team Chablis Inn op 23 sep 2023
Dear Teddy, Thank you for choosing to stay with us for your visit to The Napa Valley! We are devoted to providing the most genuine hospitality and are excited to hear that you enjoyed your time with us. We hope you keep us in mind for the next time you visit the Napa Valley! - Warm regards, Elizabeth

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Team Chablis Inn op 19 sep 2023
Hi Roger, Thank you so much for your great review. We look forward to having you stay with us again. Warm Regards, Chablis Inn

6/10 – Redelijk

Harry

1 nacht verbleven in september 2023
Reactie van The Chablis Inn op 7 okt 2023
Hi Harry, Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Emma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van DP op 15 sep 2023
Thank you for staying with us we really appreciate for your feedback

2/10 – Ontzettend slecht

David

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bees and bugs in the bed horrible customer service. Was told all they can do is refund me but I have to leave absolutely disturbing
1 nacht verbleven in september 2023
Reactie van Team Chablis Inn op 13 sep 2023
Hi David, thank you for taking the time to share your feedback. I would like to extend our apologies that your recent stay did not meet your expectations. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, best regards.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Looks nice until you use the features.
The fan in the bathroom did not work so my shower was steamy and hot and couldn’t see in the mirror. AC did not cool down the room and was loud throughout the night as it went on and off. If you got up in the middle of the night the lights from the bed lit up automatically and the entire room was bright and woke everyone up.
1 nacht verbleven in september 2023
Reactie van Team Chablis Inn op 13 sep 2023
Thank you for taking the time to share your feedback. We apologize your room did not meet your expectations. We appreciate you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope to see you in the future.

10/10 – Uitstekend

Bessie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely perfect!
Thank you Chablis Inn for the most wonderful Napa experience! The property is very quaint and private, quiet, and very comfortable. As well as handy to all local amenities. The staff was not only welcoming but even invited my grandchildren who live local to come enjoy the pool. The lady even came out and greeted and played with them! I would give this place 100 stars if I could! Thank you Chablis for everything and I will never stay anywhere else! 🙏
5 nachten verbleven in september 2023
Reactie van DARCY op 10 sep 2023
Hello Bessie, thank you so much for taking time to review. we are glad that you enjoyed your stay we hope to see you soon.