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Beoordelingen van Hennessey House

3.5 out of 5
Hennessey House
1727 Main St, Napa, CA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 139 van 183 beoordelingen" "
Gastenscore: 8 - Goed. 26 van 183 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 183 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 183 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 183 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Carel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Little Gem downtown Napa
One of the finvest B&B we ever stayed. Great atmosphere, perfect service and friendliness . Very good bed with finest linen and fantastic fresh cooked breakfast
2 nachten verbleven in februari 2019
Reactie van Kevin and Lorri, Owners op 26 feb 2019
Thank you so much for the wonderful review!

6/10 – Redelijk

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Dave

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast and dining area are great. The meal was wonderful. It's walking distance to downtown. We has tickets for a concert at the Bluenote and it was just a few block walk. We had a minor toilet problem that they responded to right away. Our room was spacious and comfortable. We plan to go back
1 nacht verbleven in april 2024

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Tugbek

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There are downsides to staying in a 150 years old wooden house. It smells of wood and creaks. But I think it's renovated beautifully, not overdone it and eveything works. Rooms are large, common areas are comfortable, breakfast is delicious and patio is amazing.
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Julia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a beautiful old home and has different rooms that are separate from each other. They serve a really nice breakfast. They accommodated my husband's diet needs (Celiac, so that was kind of them.)
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jeff

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just as advertised.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Price

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice place to stay in Downtown Napa. It’s a cute BNB. No real service per se except for breakfast, but that’s okay. Self checkin was a breeze. Bed was very comfortable. Walking distance to everything. For the price, it’s a great option. I would stay here again. Recommended!
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Jane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff at breakfast, esp Claudia, was so friendly and helpful that it made my stay feel very homey and welcome. The room was beautiful with a great thermostat and a comfortable bed. I definitely recommend it!
6 nachten verbleven in februari 2024

8/10 – Goed

Randy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charming place
2 nachten verbleven in februari 2024

8/10 – Goed

Bob

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's a beautiful property, wonderfully restored. Our Bridle Suite was great although the fireplace did not work and the shower setup needed safety handles.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Julia

Positief: Netheid
Negatief: Personeel en service
Beautiful estate home. Room layout was nice but cobwebs all over on light fixture. Hot water in shower literally took eight min to get to lukewarm (felt guilty for keeping it running but needed a shower). Rest of room very nice. Didn’t see staff at all except for breakfast crew. Food was ok. No other service- Not even check in/ out.
2 nachten verbleven in februari 2024

6/10 – Redelijk

Jaime

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Nice Victorian home. Bathroom and carpet need upgrading. Dining and living room very nice. Breakfast crew was awesome and did everything to exceed our expectations
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful Old House
This was our third stay at Hennessey House. We love the house and try out different rooms each time we stay. We'll be back in two weeks to stay in the "Bridal Suite." Charlie & Claudia are the best and make a delicious breakfast each morning! A couple improvements that could be made: 1. The outdoor lighting is way too dim to see the steps from the parking lot. There is also a tree stump that can't be seen at night and is a major trip hazard. Best to use the ramp to get to the door rather than the steps at night. 2. Please offer larger sized soaps in the room. Extremely tiny, thin soap. Note: Rooms are not automatically cleaned each day. I think they'll do it if asked.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Steve

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Mara

2 nachten verbleven in januari 2024

10/10 – Uitstekend

jada

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not enough lighting around property. Hard to visualize steps etc
2 nachten verbleven in januari 2024

8/10 – Goed

Heather

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Jose

3 nachten verbleven in januari 2024

10/10 – Uitstekend

MARCIA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hennessy House is Fabulous
2 nachten verbleven in december 2023

10/10 – Uitstekend

Aileen

1 nacht verbleven in december 2023

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sage Creek Room
Our room wars clean, very comfortable, and quiet, we stayed in the carriage house, in the Sage creek room. There was another older couple in the room next door, but we barely knew they were there. We probably were the loud ones. The kitchen staff was very nice, please tip them, and breakfast was good. Overall, we had a good stay.
1 nacht verbleven in december 2023

4/10 – Matig

Jeffrey

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
1 nacht verbleven in december 2023

10/10 – Uitstekend

Tamara, Seattle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hennessey House was very charming and comfortable. I would definitely stay again. The breakfasts were very good.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Ellen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent experience!
2 nachten verbleven in december 2023

8/10 – Goed

Barbara

Positief: Netheid, personeel en service en comfort kamer
Needs Attention
We stayed here in 2018 and the property had been recently upgraded (impeccably) at that time, with upgraded fixtures, linens, etc., and offered high end bath products. Staying here this time was a shock at first. We noticed there is definitely a lower standard in the maintenance and upkeep of the inn. The carpets are worn and dirty looking, repairs in the room done without attention to detail (mismatched drape holders of a cheap material glued to the wall with a dark glue/ caulk, shower re-caulked in places with the same dark/ mismatched substance), bathroom pedestal sink not grounded to floor properly and has surface cracks, no remote to turn on the gas fireplace so we weren't able to enjoy that, and the bath soap was a tiny, paper-thin bar like I've never seen; mismatched shampoo/ conditioner. Most importantly, the outdoor lighting is so low that it's dangerous at night! The breakfast was good and the kitchen staff were so, so nice. We love the house and will likely stay here again but the management really need to improve on the details. Apparently the inn was sold a couple years ago. We'd love to see the pride of ownership the previous owners showed. Three nights, no room cleaning, no phone number to call staff and no response to email request regarding fireplace - disappointing.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Diana

2 nachten verbleven in november 2023

10/10 – Uitstekend

Tina

Reisde met familie
We had a wonderful stay. Your staff is so nice and accommodating. The breakfast was awesome.
2 nachten verbleven in november 2023

6/10 – Redelijk

Amelia, Johns Creek

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very dissatisfied the carpet was disgustingly dirty in the room and in the hallways! Please tear the carpets out. The breakfast was good but not gourmet in any way! And the worst thing was no cleaning daily! Terrible will not be back!
6 nachten verbleven in november 2023

10/10 – Uitstekend

Rosaline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Icel

Negatief: Personeel en service
I checked into this property and was greeted by an older woman who appeared friendly. On further acquaintance she presented herself as lonely and invited herself out to dinner with me. I felt bad and humoured this. Long story short, it turned out to be a chapter out of a horror story. She ended up getting intoxicated and physically attacking me after dinner. The police were called and she was taken away. I ended up having to find another place to stay in the middle of the night; not to mention I was completely traumatized. To add insult to injury, when the owners called me to inquire about my “stay”, I was advised that this employee had had previous complaints. When I called Expedia to inquire about a refund, I was told to go through the merchant directly as the merchant was not responding to Expedia’s attempts at communication. I did just that, and was promised a refund in the form of a check. This refund was never received. I held off writing this review in hopes that I would at least get my money back, but this was not the case. If you care about your sanity this is probably not the best option out there.

10/10 – Uitstekend

HONGJUN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's a beautiful property nicely located in a quiet neighborhood but a short walking distance away from downtown Napa. Breakfast was very nice and we really enjoyed our stay.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location.
Great place to stay, will stay there again.
2 nachten verbleven in november 2023

8/10 – Goed

Weiyi

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We Love the convenient location and the friendly staff at the Hennessy House. Because this House is a century old building, its interior insulation is not great.
3 nachten verbleven in november 2023

6/10 – Redelijk

Kelly

Reisde met partner
Positief: Netheid, personeel en service
Property is lovely and staff is great. Clean and close to downtown Napa, so we walked everywhere for meals and some tastings. We were able to park in the lot, even though we arrived before check in. Vicki was a great hostess. Room was quaint and comfy, big and great bed. Our BIG issue was the shower: no hot water! Thought it might be because we showered later and therefore, hot water ran out, but the next day, still no hot water. Also, would have loved some complimentary bottles of water for the room.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Beth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

cherry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very classy & quaint! Clean and comfortable. Worth the money. Close to everything. Staff very nice & helpful. The only downside is that we can hear everything. Our room was downstairs next to the kitchen and dining room. There’s no way you can get a quiet, relaxing rest when other guests are chatting and congregating in the dining area. But other than that, all is good! Will definitely book again!
1 nacht verbleven in oktober 2023

8/10 – Goed

Danielle

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property/home has a tone of charm. The pictures of the bridle suite doesnt show how large it actually is. A couple of things, pillows, to me and my husband were hard, the air conditioner is really loud. And unfortunately im super sensitive to light and thwnsmall wine fridge light kept me up....other than that was a lovely b and b.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Jeffrey

Reisde met partner
Nice
2 nachten verbleven in september 2023

8/10 – Goed

Carlos

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Ronald

Positief: Netheid, personeel en service
The room pictured was smaller thank image. But still nice and clean. No television in room. Plumbing was original Victorian home. Still worked great. No issues with hot/cold water. Bathroom was small. Overall good experience, first time in Napa.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service
We loved the staff especially the breakfast crew! The coffee was the best and they really served gourmet food at breakfast. Hennessey House is affordable in a pricey town and walking distance from all the excitement of Downtown Napa.
2 nachten verbleven in september 2023

10/10 – Uitstekend

CathyAnn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice staff and we had a delicious brakfast there!
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Dave

It was locked when I got there and I couldn't get in.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful home, large rooms, friendly staff, wonderful breakfasts! We even got to meet a lady who grew up in the house as a child. She was very happy with how the house was maintained.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Aileen

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

8/10 – Goed

Frank

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Marginally acceptable
The location was quite good for Napa activities and downtown access. The breakfast was tasty but the egg dishes were always only luke-warm. But, my biggest complaint was the effort required to get the facility access codes. When we finally were able to contact a live person, they insisted they had sent the information. However, neither of my two email addresses (nor the spam folders) had the email instructions. Not what I needed after flying in from Santiago, Chile and spending 3 hours in Friday afternoon San Francisco traffic.
3 nachten verbleven in augustus 2023

4/10 – Matig

Laura

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Property has changed since it sold. Food not so good and the property is now Blah
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Thurston

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and pleasant.
2 nachten verbleven in augustus 2023

8/10 – Goed

Patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was really nice. We loved the breakfast and the garden area. Room looked nice but was little for two people. Roundabout we had a lovely stay.
3 nachten verbleven in augustus 2023