Hotel is surprisingly clean and well maintained inside, very confortable. Napoli is a different city, read about before you go, not for everybody. Neighborhood is a typical old port city, old buildings that looks deteriorated, unsafe, etc so you may be a bit hesitant at the beginning but it is OK to walk around, go the old downtown, etc. Port is walking distance for those going on cruises or Capri. Hotel staff is great and helpful.