There were a lot of problems with our room (we had toch switch three times) and even in the last room we had problems witch airconditioning, which you need in summertime in Naples trust me, the hairdryer did not work, the breakfast wasn’t really good and the douche wasn’t getting properly hot. Also one of the receptionist wasn’t even speaking English, like what are you doing as a receptionist then?
The positive side was that the other receptionists, cleaners and staff were super friendly, nice and helped us to try to fix the problems!