8/10 – Goed
Taylor
Reisde met partner
24 sep 2025
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mixed review here as the hotel itself is quite nice. Staff were wonderful, some of which did not speak English but it was not an issue as they were happy to work through translation and make sure whatever needs were satisfied without any hint of resentment to tourists (which from my experience is rare in Naples). We had mechanical issues with our door. We did not realize until after sleeping our first night that the strike on our door was not engaging and our door was actually unsecured the whole night. To solve this they gave us traditional keys to bolt the door for the rest of our stay, but on returning after the first day out the cleaning staff had left the door open. This was frustrating but given the hotel's boutique setup we believed it to be quite secure and was not the end of the world. Also noticed the bathroom vanity is starting to fall off the wall. Despite this we enjoyed our stay. Location is very accessible to transit, the port and the palace. Being on the top floor of a large building in a historic city (with roof top hot tub) is pretty cool and the hallmark of this hotel. Can tell they are a young venture and hope they can find a way to keep up the maintenance!
Taylor
3 nachten verbleven in september 2025
