Snackbar

Beoordelingen van DoubleTree by Hilton Nashua

4 out of 5
DoubleTree by Hilton Nashua
2 Somerset Pkwy, Nashua, NH

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 448 van 963 beoordelingen" "
Gastenscore: 8 - Goed. 282 van 963 beoordelingen" "
Gastenscore: 6 - Redelijk. 131 van 963 beoordelingen" "
Gastenscore: 4 - Matig. 74 van 963 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 963 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Monique, Almere

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxe
Mooi hotel in rustige omgeving
Reactie van Patty op 2 aug 2016
Hartelijk dank voor uw beoordeling van ons hotel

10/10 – Uitstekend

Ethel

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nought else
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Lacey

We stayed for one night! Absolutely no complaints!
1 nacht verbleven in februari 2024
Reactie van Kaitlyn op 30 apr 2024
Thank you for your feedback! I am so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was spacious and quiet. Best bathroom I’ve seen! Even with the temp sent at 70 it was still cold. I turned the fan off and that helped.
1 nacht verbleven in april 2024
Reactie van Kaitlyn op 4 apr 2024
Thank you so much for your feedback. I am so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The thing we liked about the property was that it was fun and quiet.
1 nacht verbleven in maart 2024
Reactie van Kaitlyn op 27 mrt 2024
Thank you so much for your feedback. I am very happy to hear that you enjoyed your stay with us! We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worth the money
1 nacht verbleven in maart 2024
Reactie van Kaitlyn op 27 mrt 2024
Thank you so much for your feedback. I am very happy to hear that you enjoyed your stay with us! We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Nicole, Conway

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Kaitlyn op 27 mrt 2024
Thank you so much for your feedback. I am very happy to hear that you enjoyed your stay with us! We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Ron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean room and we were well received by Naomi at the front desk
1 nacht verbleven in maart 2024
Reactie van Kaitlyn op 21 mrt 2024
Thank you for your feedback! I am so happy to hear that Naomie exceeded your expectations at check in. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Steve

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was all good
2 nachten verbleven in maart 2024
Reactie van Kaitlyn op 19 mrt 2024
Thank you for your feedback. I am so happy to hear that you enjoyed your stay with us! We look forward to welcoming you back in the near future!

8/10 – Goed

Mary

1 nacht verbleven in maart 2024
Reactie van Kaitlyn op 5 mrt 2024
Thank you for your feedback. I am very happy to hear that you enjoyed your stay with us! We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Catherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Family friendly, clean and great location
1 nacht verbleven in februari 2024
Reactie van Kaitlyn op 5 mrt 2024
Thank you for your feedback. I am very happy to hear that you and your family enjoyed your stay with us! We look forward to welcoming you back in the near future!

8/10 – Goed

WILLIAM

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sofa bed sheets in closet need to be checked and most likely replaced.
2 nachten verbleven in februari 2024
Reactie van Kaitlyn op 25 feb 2024
Thank you for your feedback, I will pass this along to our housekeeping department. We look forward to seeing you in the near future!

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The facility was as advertised and expected.
1 nacht verbleven in februari 2024
Reactie van Kaitlyn op 20 feb 2024
Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back in the near future!

8/10 – Goed

Theresa

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Big rooms.
1 nacht verbleven in februari 2024
Reactie van Kaitlyn op 20 feb 2024
Thank you so much for your feedback! I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future.

8/10 – Goed

Lisa

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was comfortable and spacious. Quick check in and pleasant staff, they went above and beyond to get the other people in our group right next to us which was very nice. We were there for New Year's and they held an event so they probably were overwhelmed but, there was trash outside near the front entrance that was spilling over for 2 days. Other than that, the room and hallways were kept clean, the bartender on the first night was very good, limited food options at the hotel in the restaurant but the food was good and there are plenty of options within a couple minutes surrounding hte hotel.
2 nachten verbleven in december 2023
Reactie van Kaitlyn op 17 feb 2024
Thank you so much for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you found the room comfortable and spacious, and that the check-in process was quick and the staff was pleasant. It's great to know that our team went above and beyond to accommodate your group's needs and ensure everyone was together.We sincerely apologize for the oversight regarding the trash outside near the front entrance. We hope you will consider staying with us again, should your travels bring you back to Nashua, as we look forward to welcoming you again.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Kaitlyn op 6 feb 2024
Thank you so much for your feedback! I am happy to hear that you enjoyed your stay with us! We look forward to welcoming you again in the near future.

10/10 – Uitstekend

Courtney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Kaitlyn op 6 feb 2024
Thank you so much for your feedback! I am happy to hear that you enjoyed your stay with us! We look forward to welcoming you again in the near future.

8/10 – Goed

Janet

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hot tub.
1 nacht verbleven in januari 2024
Reactie van Kaitlyn op 20 jan 2024
Thank you for your feedback! I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Stacey (me)

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Kaitlyn op 20 jan 2024
Thank you for your feedback! I am very happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Sean

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Kaitlyn op 20 jan 2024
Thank you for your feedback! I am very happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future!

8/10 – Goed

Susan

1 nacht verbleven in december 2023
Reactie van Kaitlyn op 20 jan 2024
Thank you for your feedback! I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Lenore

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Christmas Eve
Great front desk check-in. Friendly and humorous as I joked with her about baking the cookies she gave me. I was able to get into the room early to decorate it for Christmas as a surprise for my mom. Very clean and spacious room!
1 nacht verbleven in december 2023
Reactie van Kaitlyn op 28 dec 2023
Thank you so very much for your feedback. I am delighted to hear that you enjoyed your stay with us, and we were able to accommodate you and your family for the holiday! We look forward to seeing you again in the near future!

10/10 – Uitstekend

Jessica

Reisde met partner
Positief: Netheid, voorzieningen
1 nacht verbleven in december 2023
Reactie van Kaitlyn op 23 dec 2023
Thank you for your feedback. I am so happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Lorrice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Kaitlyn op 23 dec 2023
Thank you for your feedback! I am happy to hear you enjoyed your stay. We look forward to welcoming you again in the near future!

4/10 – Matig

TENZIN

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
May be I am wrong of expecting too much from Hilton brand. The hallway and carpet looks old. The room I stayed looks like no different then 2 star inn or cottage. The mattress I slept was so uncomfortable that I couldn’t able to sleep all night. It was hard and curved in the middle. Looks old. I didn’t expect that from Hilton. Sorry. Not going to stay at that hotel next time. Parking is good in garage. Breakfast is ok but not great which you have to pay for it. I wouldn’t expect too much for it.
1 nacht verbleven in december 2023
Reactie van Kaitlyn op 23 dec 2023
I'm really sorry to hear about your disappointing experience at our property. Your feedback is truly valuable to us as we constantly strive to provide exceptional stays for our guests.Mattress comfort is crucial for a good night's sleep, and I apologize for the discomfort you faced. That's not the experience we want for any of our guests, and I assure you that we take your comments seriously.Regarding the parking and breakfast, I'm glad to hear you found the parking convenient, but I'm sorry the breakfast didn’t meet your expectations. We'll review this aspect to see how we can improve and offer a more satisfying dining experience.I do hope you will consider staying with us again should your travels bring you back to Nashua, as we do look forward to welcoming you again.

8/10 – Goed

Dylan

1 nacht verbleven in december 2023
Reactie van Kaitlyn op 20 jan 2024
Thank you for your feedback! I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
1 nacht verbleven in december 2023
Reactie van Kaitlyn op 12 dec 2023
Thank you for your feedback. I am disheartened to hear that you had a less than stellar experiance. We hope you will consider staying with us again in the future as we look forward to welcoming you back.

4/10 – Matig

Stephanie

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Horrible noisy ac / heating unit in the room
1 nacht verbleven in december 2023
Reactie van Kaitlyn op 12 dec 2023
Thank you for your feedback. I am disheartened to hear that you had a less than stellar experience due to the AC. We hope this does not hinder your consideration, as we look forward to welcoming you back.

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pretty hotel. Clean, comfy, quiet. Pool and spa were very nice
1 nacht verbleven in december 2023
Reactie van Kaitlyn op 12 dec 2023
Thank you for your feedback! I am happy to hear that you enjoyed your stay with us, especially our pool and spa. We look forward to welcoming you again in the near future.

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in december 2023
Reactie van Kaitlyn op 12 dec 2023
Thank you for your feedback! I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you again in the near future.

10/10 – Uitstekend

Susan

1 nacht verbleven in november 2023
Reactie van Kaitlyn op 28 dec 2023
Thank you for your feedback! I am delighted to hear that you enjoyed your stay with us. We look forward to welcoming you again in the near future!

8/10 – Goed

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and convenient for us. Coffee was terrible.
1 nacht verbleven in november 2023
Reactie van Kaitlyn op 26 nov 2023
Thank you for sharing your feedback about your recent stay with us. We're thrilled to know that you found our hotel very clean and convenient for your needs.I apologize that the coffee didn't meet your expectations during your stay. Your comments are important to us, and we'll certainly take this into consideration to improve our offerings and ensure a more enjoyable experience for our guests.We appreciate your patronage and hope to have the opportunity to welcome you back for an even better stay in the future.

6/10 – Redelijk

Adrienne

Reisde met partner
Positief: Personeel en service, voorzieningen
The majority of the staff was great, pool/hot tub was nice and the hotel was very clean. Lots of restaurants and shops nearby. Dining options inside the hotel are very limited, and 18$ a head for the breakfast buffet was a bit steep. Hot water was an issue, and even though the website states you can do a late checkout for $50 they refused when I asked.
2 nachten verbleven in november 2023
Reactie van Kaitlyn op 26 nov 2023
Thank you for taking the time to provide feedback on your recent stay with us. We're thrilled to hear that the majority of our staff made your visit enjoyable, and that you found our pool/hot tub area pleasant along with the overall cleanliness of the hotel. We're also glad our location near various restaurants and shops was convenient for you.We apologize for the limitations you experienced with our dining options and the breakfast buffet pricing. Your comments about the pricing and choices are noted, and we'll be reviewing our offerings to ensure they align better with our guests' expectations.Regarding the hot water issue and the late checkout request, please accept our apologies for any inconvenience caused. We take these matters seriously and will address them internally to ensure such issues are promptly resolved and that our policies are communicated more effectively to our guests.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.

8/10 – Goed

Matthew

1 nacht verbleven in november 2023
Reactie van Kaitlyn op 26 nov 2023
Thank you for your feedback. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Jessica

Reisde met een groep, Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The mattress wasn’t very comfortable but overall our room was great!
2 nachten verbleven in november 2023
Reactie van Kaitlyn op 4 dec 2023
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found your room great overall, but we regret that the mattress didn't meet your expectations in terms of comfort.Your comfort is of utmost importance to us, and we appreciate you bringing this to our attention. We continuously strive to enhance our guests' experience, and your feedback helps us in this process.Please know that we'll take your comments into consideration as we aim to improve and make necessary adjustments to ensure a more comfortable stay for our guests in the future. If you plan to stay with us again, please don't hesitate to let us know your preferences, and we'll do our best to accommodate them.We value your patronage and hope to welcome you back for an even more enjoyable stay.

10/10 – Uitstekend

Levi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Kaitlyn op 4 dec 2023
Thank you for your feedback! I am delighted to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Charlotte Ann

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is hands down the best hotel I’ve ever stayed in. Why? The bedding and towels were high end. The restaurant on site was amazing. Not just fantastic food. Great lobster roll. Not just perfect drinks, but 5 star service from the solo young lady taking care of everyone on a Friday night. Then I go to the hot tub to find the best hot tub I’ve ever seen. Pristine pool. Jets blasting in a giant hot tub and a sauna in the locker room that took all my travel tension away. This was everything. Gorgeous shower, safe, fridge, little couch.. Honestly $200 is a lot for us but I would pay it anytime for the amenities in this place. And I’d almost forgotten what customer service looked like until the front desk and restaurant in this hotel. What a breath of fresh air. If your going to spend your time and money somewhere the gym, pool, and amenities of this hotel are worth the price
1 nacht verbleven in november 2023
Reactie van Kaitlyn op 11 nov 2023
Thank you so much for taking the time to share your wonderful feedback! We are absolutely delighted to hear that your experience at our hotel exceeded your expectations and left you with such a positive impression.It's heartening to know that you found our bedding and towels to be of high quality, and we're thrilled that you enjoyed the dining experience at our on-site restaurant. We take great pride in providing not just fantastic food but also 5-star service, and we're particularly pleased to hear that the solo young lady taking care of everyone on a Friday night made your visit special.Your comments about our hot tub, pool, and sauna are truly appreciated. We strive to create a relaxing and enjoyable atmosphere for our guests, and it's gratifying to know that our amenities contributed to making your stay memorable. Your mention of the gym also warms our hearts, as we aim to provide a well-rounded experience for all our guests.We understand that 200 is a significant investment, and we're honored that you found the value in the amenities and customer service we offer. Creating a positive and memorable experience for our guests is our top priority, and your kind words motivate us to continue delivering exceptional service.We look forward to welcoming you again in the near future!

10/10 – Uitstekend

Traci

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We felt like queens staying in a location that resembled a castle 😂. Honestly it was clean, quiet, and everyone was kind & respectful! It was centrally located for all our shopping needs. We will definitely return again!
2 nachten verbleven in november 2023
Reactie van Kaitlyn op 11 nov 2023
Thank you for your feedback! I am more than happy to hear you felt like a queen while staying with us! We look forward to welcoming you, and your family back in the near future!

6/10 – Redelijk

Susan

Positief: Netheid, personeel en service
We had booked well in advance but were given a room right above the ballroom where a very loud party was going on—till 11 pm. Manager did adjust our bill a bit, which we appreciated.
1 nacht verbleven in oktober 2023
Reactie van Kaitlyn op 4 dec 2023
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the noise from the ballroom during your stay. We understand how important a peaceful environment is for our guests, especially after booking in advance.We're glad to hear that our manager took the initiative to adjust your bill as a gesture of understanding. Your comfort is our priority, and we regret that we fell short of meeting your expectations in this instance.We value your feedback and will use it to improve our room assignment process to prevent similar situations from occurring in the future. We hope to have the opportunity to welcome you back and provide you with a more serene and enjoyable stay.

10/10 – Uitstekend

Joseph

1 nacht verbleven in oktober 2023
Reactie van Kaitlyn op 4 dec 2023
Thank you for your feedback. I am delighted to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Laurie

1 nacht verbleven in oktober 2023
Reactie van Kaitlyn op 11 nov 2023
Thank you for your feedback. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Angelina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful area & staff was friendly. Cookies 🍪 were a hit. The only problem was the light near the closet.
2 nachten verbleven in oktober 2023
Reactie van Kaitlyn op 23 okt 2023
Thank you for your feedback. I am happy to hear you enjoyed your stay with us! We look forward to welcoming you again in the near future.

10/10 – Uitstekend

Laine

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean, modern and delicious cookies!!!
1 nacht verbleven in oktober 2023
Reactie van Kaitlyn op 7 okt 2023
Thank you for your feedback! I am very happy to hear you had a stellar experience during your stay with us. We look forward to welcoming you back in the near future.

4/10 – Matig

Phuoc

No. I don’t like the property!
1 nacht verbleven in oktober 2023
Reactie van Kaitlyn op 9 okt 2023
Thank you for your feedback. I am disheartened to here you did not like our property. Please feel free to contact the hotel directly so that we can improve for our guests' experience. We hope you will consider us in the future, should your travels bring you back to Nashua.

8/10 – Goed

Scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Kaitlyn op 3 okt 2023
Thank you for your feedback. I am pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

8/10 – Goed

Matthew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Kaitlyn op 30 sep 2023
Thank you for your feedback. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future.

8/10 – Goed

Tam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Kaitlyn op 23 sep 2023
Thank you so much for your feedback. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future.

8/10 – Goed

Kristin

1 nacht verbleven in september 2023
Reactie van Kaitlyn op 9 okt 2023
Thank you for your feedback. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient
1 nacht verbleven in september 2023
Reactie van Kaitlyn op 18 sep 2023
Thank you for your feedback! We look forward to welcoming you back in the near future!

4/10 – Matig

DENNIS

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in september 2023
Reactie van Kaitlyn op 18 sep 2023
Thank you for your feedback. I am disappointed you encountered this during your stay with us. I have notified my Engineering department so we can fix this issue. I do hope you will consider staying with us in the near future.