Check in was great, we arrived after midnight because of traffic at our event, and the desk clerk was understanding and so pleasant. The room was clean, updated, and bathroom was provided with Dove brand shampoo, conditioner, lotion and bodywash. The bed and bedding was extremely comfortable. Completely satisfied with the room and service. My only complaint was there was 3 tour buses taking up 2/3s of the back parking so we squeezed into the only spot left behind the tour bus.