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Beoordelingen van Rodeway Inn & Suites Smyrna

2.5 out of 5
Rodeway Inn & Suites Smyrna
1300 Plaza Dr, Smyrna, TN

Beoordelingen

5,2
Gastenscore: 10 - Uitstekend. 50 van 451 beoordelingen" "
Gastenscore: 8 - Goed. 81 van 451 beoordelingen" "
Gastenscore: 6 - Redelijk. 92 van 451 beoordelingen" "
Gastenscore: 4 - Matig. 85 van 451 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 143 van 451 beoordelingen" "

5,2/10

Netheid

6,2/10

Personeel en service

4,0/10

Voorzieningen

5,0/10

Staat van de accommodatie en faciliteiten

4,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Brenda

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No one at desk upon arrival. Waited several minutes.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Aaron

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was poorly maintained and dirty. It had roaches!!! The other guests was loud and fighting around 2-3am in the morning. The sheets had burn holes in them from cigarettes although it was a nonsmoking room.
1 nacht verbleven in april 2024

6/10 – Redelijk

Jacqueline, Wesley Chapel

1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Renee

Zakenreiziger, Reisde met partner, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was wrong to begin with. We booked queen beds and got full beds. The tolite didnt work and the room was dirty.. they moved us to a second room and it was worse.. it had little worms crawling on the bed.. so we left and went somewhere else..
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Edwin, Nashville

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me hospede por 5 horas me cobraron $175 dolares cuando yo ya tenia reserva y fuera de eso me cobraron dos veces el valor de la reserva que era de $74.83. Tres dias volvi hacer reclamo y todo lo que me dijieron es que no conocian las transacciones luego de yo mostrar los cobros de mi banco en linea En conclusión son unos ladrones h.p
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Billy

Negatief: Netheid, voorzieningen
Had to plug several items in so that they would work. Refrigerator didn’t keep waters and leftover pizza cold and didn’t refreeze my ice packs, they actually became totally unfrozen in the fridge, plus had to throw pizza away. While I was eating my pizza on my bed. A cockroach climb on the bedding, going towards my pizza, killed it, a few minutes later, a cockroach was high on the wall above the tv, killed it. Also not enough bedding. By far the worst hotel stay that I have ever had. A few other minor things, but I’m tired of writing now.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

candy

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom smelled like urine! i asked for nonsmoking and the room smelled like cigarettes the sheets had a strong smell as well. I was very shocked that the rooms were infested with roaches! location is great, customer service is good... They need to invest in cleaning the rooms better and get rid of the roaches!
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Jerry

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Numerou roaches crawling on walls and furniture
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Cedric

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No good
1 nacht verbleven in november 2023

4/10 – Matig

Clara

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room is not clean. The heating was non existent. The bathroom was shabby. If it hidden been so late in the day and we were very tired, we would have found another motel.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

tarshina

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not clean to many roaches to even sleep
4 nachten verbleven in september 2023

10/10 – Uitstekend

Edwin, Nashville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bueno
1 nacht verbleven in september 2023

4/10 – Matig

Edward

3 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Bobby

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Eric

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Natasha

2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Cory

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Couch was stained, belongs in landfill. Shower handle fell off. Bed was terrible
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Sleep in your car instead
Where do I start. The moment I drove onto the parking lot I didn't feel very safe. This is the kind of place you go to drop off a ransom. When I initially checked in, they took almost 20 minutes trying to figure out how to check me in. And they gave me an OCCUPIED ROOM at first. Backpacks, messed up bed, etc. How do you mess that up? The second room I got was not good. Urine stains in the bath tub, whoever was in there last didn't flush the toilet and neither did cleaning staff. Floors were sticky. God knows what was in the bed. Some kind of dust all over the floor. TV didn't even work. I just left and booked a different hotel. Also they have a strict no refund policy and hotels.com did not help me out despite being a longtime customer. So I had to eat the cost. If you must stay here, leave your valuables at home. They'll probably give a key to your room to someone else.
2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

inpone

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

antoinette

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would never stay again. Staff not around , towels filthy and one room only had one hand towel. Showers had mold, floors and furniture dirty /stained . Loud and lots of people hanging out drinking at night during the week. Feel I should get a refund but staff not around to even talk with about anything
1 nacht verbleven in mei 2023

6/10 – Redelijk

Pat

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid
2 nachten verbleven in mei 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service
2 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

eleddys

1 nacht verbleven in maart 2023

4/10 – Matig

Rene

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Spring vacation
It was ok. However the property had no hot water. So when we were going to take showers we couldn't. When we checked on they should have told us.. they only said something when i asked why no hot water?
1 nacht verbleven in april 2023

10/10 – Uitstekend

Luis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente
4 nachten verbleven in maart 2023

8/10 – Goed

Gina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It wasn’t the Hilton but there was nothing wrong with the room at all.
4 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

Michael, Stanville

There was nobody at the front desk when I got there, and I waited about 30 minutes, but no one showed up. I just left and found another hotel.
2 nachten verbleven in november 2022

2/10 – Ontzettend slecht

Jonathan

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This isn’t a safe place to stay. If I had my family with me, there is no way I’d stay there. This is the type of hotel you go to cheat on your spouse or to overdose. The room was extremely dirty. Do t stay here unless this is the place you were instructed to drop ransom money.

6/10 – Redelijk

linda

1 nacht verbleven in oktober 2022

4/10 – Matig

Douglas

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Jennifer

Reisde met familie
🚨Dont stay here🚨
1 nacht verbleven in augustus 2022

4/10 – Matig

Robyn

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I didn’t expect the ritz but this place was bad
The power went out on one side of the room. We had to change rooms and the TV didn’t work in the second room. People outside screaming and fighting and calling the cops in the middle night till about 4am. After walking barefoot in the room my feet were black. The staff wasn’t available for me to check out and when I tried to call them I’ve gotten no answer.
4 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Jevoris

Reisde met familie
Negatief: Netheid, personeel en service
There was a dog constantly baking every time somebody went past the dog owner's room. Needless to say me and my family got no sleep because there was always someone walking past the room. Everybody paid to stay there and everybody should be able to be given respect after paying their hard earned money to stay there.
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Juan

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo estubo terrible
1 nacht verbleven in juli 2022

4/10 – Matig

Lisa

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Horrible Bed with bad lighting
Terrible Bed This place was horrible, only 2 lights in the room and they were on the wall, I killed 2 roaches running across the floor, no hot water in shower, did u get that, NO HOT WATER, plus the tub leaked, and we heard it all night, and don't 4get the king sz bed was HORRIBLE, ABSOLUTELY HORRIBLE, TERRIBLY LUMPY, as could be, would not recommend it, nor will we ever stay there again
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Never again
4 nachten verbleven in juni 2022

8/10 – Goed

Terry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022

10/10 – Uitstekend

chris

It was good
4 nachten verbleven in juni 2022

4/10 – Matig

Paul

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, voorzieningen
Lights in room not all working no TV no coffee maker no iron . Shower curtain did nothing to keep water in shower area was made of thin cloth. Toilet coming of floor and definitely not properly assembled. No toilet paper and lack of towels. Notified manager but he was too busy admiring the new paint job and exterior upgrades. Over all just a place to sleep and that's about it
2 nachten verbleven in juni 2022

4/10 – Matig

Edward

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would Not recommend stay at this place. Don’t waste your money. The room smelled like cigarettes, roaches. To be honest I’m not sure how that place is still open. I had Electrical wires exposed, every time i turned on a light a popping sound could be heard. The only reason i stay the whole trip was because i purchased everything in a bundle and Expedia would not refund the hotel cost. Rodeway inn and suites in Smyrna should have a inspection done immediately.
4 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

susan

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Seemed like a decent price at the time. Sheets dirty/ stained even after I asked them to be changed the second day. Broken door lock. Cracked sink and loose/missing grout around sink. Old soap in dirty bathtub. Floor filthy. Mattress too bouncy. Missing iron. No Kleenex. People at office nice enough. They even lent us an ironing board. Would never come here again though.
2 nachten verbleven in april 2022

2/10 – Ontzettend slecht

Brandy

1 nacht verbleven in maart 2022

2/10 – Ontzettend slecht

Scott

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not good place to stay
Everything was old. The room smelled very bad. The blankets were not very clean. The water was off on the toilet and the tank would not fill after turning on. Float would stick and not fill. Did have hot water for shower. Way over priced for quality of room. Should avoid if you have other options.
1 nacht verbleven in maart 2022

2/10 – Ontzettend slecht

Tom

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Your car is a better choice hotel
When checking in was told no room available even with the guaranteed reservation. Clerk finally got mgr on the phone and said he could give us a single king vs 2 queens but it was really still under renovation. Tired from driving all day i agreed. If it was anyone other than me and my adult son i would have turned around and slept in my car. First off I pulled the curtain shut and it looked like blood all over it, like the result from a suicide. Gross but I needed sleep. Couldn't figure out the tv. Slept on top of the covers for fear of what might be under. Furnishing were dilapidated and worn to the point of no finish. The shower, while having the pressure of a fire hose, appeared stained from previous mold. Sorry, but $120 for a few hours of crappy experience was really highway robbery.
1 nacht verbleven in maart 2022

6/10 – Redelijk

Rodrigo

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022

2/10 – Ontzettend slecht

Emma

7 nachten verbleven in februari 2022

2/10 – Ontzettend slecht

Michael

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Gross hotel
Nastiness place I've ever stayed at
1 nacht verbleven in januari 2022

2/10 – Ontzettend slecht

Yomeko

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Customer service was horrible and the room wasn't clean
1 nacht verbleven in december 2021

4/10 – Matig

Alejandro

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2021

2/10 – Ontzettend slecht

Judy, Lakewood

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This place is an absolute dump! We had been in the car all day and were tired and hungry, so we reserved the room on-line and it was non-refundable. When we entered the room, we saw that the bed had cigarette burns in the sheets and bed spread. It made me wonder if the sheets had even been washed as the burns went all the way through the sheets into the mattress. The bathtub was so beat up, looked like it had bullet holes. The wall sconce was falling off the wall. The unit was filthy. This was hands down the worst place I have ever stayed. I will NEVER stay at a Rodeway Inn in the future. I cannot believe Expedia is listing this as an option of a place to stay! Very disappointed!
1 nacht verbleven in december 2021