Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 606 van 1015 beoordelingen" "
10 - Uitstekend
606
Gastenscore: 8 - Goed. 242 van 1015 beoordelingen" "
8 - Goed
242
Gastenscore: 6 - Redelijk. 83 van 1015 beoordelingen" "
6 - Redelijk
83
Gastenscore: 4 - Matig. 44 van 1015 beoordelingen" "
4 - Matig
44
Gastenscore: 2 - Ontzettend slecht. 40 van 1015 beoordelingen" "
2 - Ontzettend slecht
40
8,8/10
Netheid
9,0/10
Personeel en service
8,6/10
Voorzieningen
8,8/10
Staat van de accommodatie en faciliteiten
8,8/10
Milieuvriendelijkheid
Beoordelingen
4/10 – Matig
Nicholas
Zakenreiziger, Reisde met partner
28 apr 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room itself was nice and clean but we had a toilet clogging problem that we repeatedly had to address
Nicholas
3 nachten verbleven in april 2024
Reactie van CHRIS S. op 28 apr 2024
Thanks for your valued feedback! We are so sorry to hear that your stay at our property didn't fully meet your expectations. The suggestions you have posed will be shared with the appropriate departments / taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH
8/10 – Goed
Beverly
23 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beverly
2 nachten verbleven in april 2024
Reactie van LeAnn op 24 apr 2024
Thank you for your kind comments and for choosing Sonesta. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.
8/10 – Goed
Elizabeth, Fort Oglethorpe
Reisde met een groep, Reisde met familie
22 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
4 Star Family weekend hotel. Hot breakfast, Pool, convenient location, extra room for teens. the only negative was they did not replace the towels every day.
Elizabeth
2 nachten verbleven in april 2024
Reactie van LeAnn op 22 apr 2024
Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!
8/10 – Goed
Deonca, Katy
Reisde met familie en kleine kinderen
21 apr 2024
Positief: Voorzieningen
The parking lot was full. The pool was open until 11 PM which was greatly appreciated. The room was spacious and clean, but the breakfast could’ve been a bit better.
Deonca
1 nacht verbleven in april 2024
Reactie van CHRIS S. op 22 apr 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
2/10 – Ontzettend slecht
andrew
19 apr 2024
Positief: Netheid, personeel en service
Extra charges on credit card
andrew
1 nacht verbleven in april 2024
Reactie van LeAnn op 19 apr 2024
Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.
10/10 – Uitstekend
Anastasia
17 apr 2024
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Overall great stay
Anastasia
1 nacht verbleven in april 2024
Reactie van LeAnn op 18 apr 2024
Thank you for choosing Sonesta, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels.
6/10 – Redelijk
Joshua
15 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Joshua
1 nacht verbleven in april 2024
Reactie van LeAnn op 18 apr 2024
Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.
8/10 – Goed
Koichiro
14 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Koichiro
1 nacht verbleven in april 2024
Reactie van LeAnn op 19 apr 2024
Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!
10/10 – Uitstekend
Kyla
14 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed my stay and will stay again for another visit.
Kyla
3 nachten verbleven in april 2024
Reactie van LeAnn op 14 apr 2024
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
8/10 – Goed
Joseph
Reisde met een groep
12 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overa it was great! My only negative comments were that the parking lot was overfilled late at night. Also, the staff suddenly called to say that they did not have any rooms at 6 pm cdt yet when we called an hour later they said they had made a mistake. The staff should have called us back when they realized their mistake.
Joseph
2 nachten verbleven in april 2024
Reactie van CHRIS S. op 12 apr 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
10/10 – Uitstekend
Jeff
Reisde met partner
10 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was just as advertised
Jeff
2 nachten verbleven in april 2024
Reactie van CHRIS S. op 10 apr 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
6/10 – Redelijk
Patricia, Adel
10 apr 2024
Positief: Personeel en service
Negatief: Netheid
I didn’t feel it was very clean, not terrible but noticed. Convenient location to the airport but not an area to walk around outside
Patricia
1 nacht verbleven in april 2024
Reactie van CHRIS S. op 11 apr 2024
Thanks for your valued feedback! We are so sorry to hear that your stay at our property didn't fully meet your expectations. The suggestions you have posed will be shared with the appropriate departments / taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH
2/10 – Ontzettend slecht
JOSEPH, Louisville
10 apr 2024
JOSEPH
1 nacht verbleven in april 2024
Reactie van CHRIS S. op 1 mei 2024
Thanks for your valued feedback! We are so sorry to hear that your stay at our property didn't fully meet your expectations. The suggestions you have posed will be shared with the appropriate departments / taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH
10/10 – Uitstekend
Ernest
8 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a wonderful stay
Ernest
2 nachten verbleven in april 2024
Reactie van LeAnn op 10 apr 2024
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
8/10 – Goed
Joel
8 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
quite expensive
Joel
1 nacht verbleven in april 2024
Reactie van LeAnn op 10 apr 2024
Thank you for the review. We look forward to seeing you again soon!
10/10 – Uitstekend
Gerry
7 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good shape not run down..
Gerry
3 nachten verbleven in april 2024
Reactie van LeAnn op 10 apr 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
10/10 – Uitstekend
Natalie V
7 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is close to the airport and very accessible to mid-town and the room was clean and tidy. Breakfast starts at 7, which is rough if you have an early flight but there was coffee at least. All in all a good stay for the price.
Natalie V
1 nacht verbleven in april 2024
Reactie van LeAnn op 10 apr 2024
Thanks for brightening our day! We look forward to being here for you on your next visit!
8/10 – Goed
Markeshia
5 apr 2024
Positief: Voorzieningen
It provided what it needed to for my weekend stay.
Markeshia
2 nachten verbleven in maart 2024
Reactie van CHRIS S. op 5 apr 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
8/10 – Goed
Raejean S
Reisde met familie
4 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice quiet place
Raejean S
1 nacht verbleven in maart 2024
Reactie van LeAnn op 4 apr 2024
Thank you for staying with us and we appreciate your kind words. We hope to see you again in the future.
8/10 – Goed
Benjamin Ross
Reisde met familie
2 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place for a quiet stay before heading the airport. Shuttle was quick and saved us 15 bucks on an Uber. Staff were friendly and courteous, could not have asked for any better treatment. Check in was quick and uneventful
Benjamin Ross
1 nacht verbleven in april 2024
Reactie van CHRIS S. op 3 apr 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
10/10 – Uitstekend
Matthew
1 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Matthew
1 nacht verbleven in maart 2024
Reactie van LeAnn op 2 apr 2024
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.
4/10 – Matig
Denise
31 mrt 2024
Negatief: Netheid, staat van de accommodatie en faciliteiten
Pet friendly hotel- I get it, but it smelled terribly like dog and the beds are tiny.
Denise
1 nacht verbleven in maart 2024
Reactie van LeAnn op 2 apr 2024
Dear Valued Guest Thank you for choosing our hotel for your lodging needs. It appears that we did not meet your expectations and our normally high standards. I would like to apologize for the condition of the room. Rest assured, we will be speaking directly with all the team members who played a role in your experience. It is our responsibility that our guest feels assured and optimistic about their stay with us. We will use your feedback to help us understand and develop winning habits for you and guests alike. Hope to see you again soon!
10/10 – Uitstekend
Mary
Reisde met familie en kleine kinderen
31 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk person was so nice and friendly and welcoming.
Mary
1 nacht verbleven in maart 2024
Reactie van CHRIS S. op 31 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
10/10 – Uitstekend
Emily
30 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Emily
1 nacht verbleven in maart 2024
Reactie van CHRIS S. op 31 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
10/10 – Uitstekend
Beverly, Jackson
Reisde met familie
28 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Joshua was awesome. He went above and beyond his job duties to meet the needs requested by my family. Joshua called me by name when seen in halls He also took the time to address any needs if we had any.
What awesome customer service .
I first meet Joshua via phone and then in person
Joshua is a great ‘face’ for your front desk.
Joshua is a definite asset to your company
Beverly
2 nachten verbleven in maart 2024
Reactie van CHRIS S. op 28 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
8/10 – Goed
Timothy
27 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jut a good ,fair priced hotel at a good location
Timothy
2 nachten verbleven in maart 2024
Reactie van LeAnn op 28 mrt 2024
Thank you for staying at Sonesta. Thank you for your comments and we wish to welcome you back to the hotel soon!
8/10 – Goed
Dawn
Reisde met familie en kleine kinderen
27 mrt 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and roomy. Staff very friendly
Dawn
4 nachten verbleven in maart 2024
Reactie van LeAnn op 28 mrt 2024
Thank you for the review. We look forward to seeing you again soon!
8/10 – Goed
Ruthie
Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Sonesta did the job for a quick weekend in Nashville for our son’s baseball tournament. It was clean, safe, and quiet! The staff was great.
Ruthie
2 nachten verbleven in maart 2024
Reactie van CHRIS S. op 27 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
10/10 – Uitstekend
Lucila
Reisde met familie en kleine kinderen
25 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the place!! Really good service!!! Friendly and lovely people!!!
Lucila
3 nachten verbleven in maart 2024
Reactie van CHRIS S. op 26 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
6/10 – Redelijk
Lisa
Reisde met familie
25 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
The hotel was clean and the staff was very friendly. However, the mattresses and the pillows were terrible. The lighting in the bathroom is also terrible.
Lisa
2 nachten verbleven in maart 2024
Reactie van CHRIS S. op 26 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
6/10 – Redelijk
Sara
Reisde met familie
24 mrt 2024
Negatief: Netheid
Not a bad hotel, safe, in an OK location, but definitely not a $200/night hotel. Room was kind of dirty, didn’t look like it was cleaned properly. Hotel smelled like weed when you walked in, once you got past the strong smell of air freshener. The pool was super murky. Staff was super nice though!!!
Sara
1 nacht verbleven in maart 2024
Reactie van CHRIS S. op 26 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
10/10 – Uitstekend
John
24 mrt 2024
John
2 nachten verbleven in maart 2024
Reactie van CHRIS S. op 13 apr 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
10/10 – Uitstekend
Mike
Reisde met familie
23 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent facility, have nothing bad to say, superb service
Mike
2 nachten verbleven in maart 2024
Reactie van CHRIS S. op 24 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
6/10 – Redelijk
Bobby
Reisde met familie en kleine kinderen
18 mrt 2024
Positief: Voorzieningen
I liked the room layout, the staff, and the amenities (fitness center and indoor pool). The bed was comfortable but the pillows were not.
I did not like that the flooring looked was not very clean and looked like it needed to be replaced. The breakfast was very limited and not very good.
The area is close to the airport and lots of traffic near the hotel during the day.
Bobby
2 nachten verbleven in maart 2024
Reactie van LeAnn op 18 mrt 2024
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.
8/10 – Goed
Tiffany
18 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tiffany
2 nachten verbleven in maart 2024
Reactie van LeAnn op 20 mrt 2024
Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!
6/10 – Redelijk
Neil
Reisde met familie en kleine kinderen
8 mrt 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front Staff werent very friendly and made us feel like we were bothering them during their personal conversations, there was a man who was very kind and friendly that was moving carts and cleaning up, the towels always ran out, ice machines are broken everywhere. Ac wouldnt stop running so we ended up just turning it off all weekend because it was already uncomfortable enough asking basic questions of the staff. Not sure i would inquire to stay again.
Neil
2 nachten verbleven in maart 2024
Reactie van LeAnn op 8 mrt 2024
Your feedback is absolutely critical to our success. Allow us to apologize for the mishaps that had occurred during your visit. Our Management Team is looking into these matters to ensure that all of our guests continue to have memorable experiences when staying with us. Our guests feedback allows us to continue improving what we do best, taking care of our guests. Come back and see us again soon!
10/10 – Uitstekend
Constance
29 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was easily accessible. Very friendly front desk clerk.
Constance
1 nacht verbleven in februari 2024
Reactie van CHRIS S. op 1 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
10/10 – Uitstekend
Deborah
Reisde met familie
29 feb 2024
Positief: Netheid, personeel en service en voorzieningen
Like the quiet of the area.
Deborah
1 nacht verbleven in februari 2024
Reactie van CHRIS S. op 29 feb 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
10/10 – Uitstekend
Aubree
26 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and fast at the front desk. Free convenient parking. Room was spacious and clean. Good water pressure. Overall very pleased. Great option if you’re flying out early in the morning to catch a flight.
Aubree
Reactie van LeAnn op 27 feb 2024
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect.
10/10 – Uitstekend
Keith
26 feb 2024
Nice and clean
Keith
1 nacht verbleven in februari 2024
Reactie van LeAnn op 27 feb 2024
Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!
10/10 – Uitstekend
Mikele
24 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All around wonderful.
Mikele
4 nachten verbleven in februari 2024
Reactie van CHRIS S. op 24 feb 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
10/10 – Uitstekend
richard W
22 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is close to the airport, clean, and the facility is maintained very well.
richard W
2 nachten verbleven in februari 2024
Reactie van CHRIS S. op 23 feb 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
8/10 – Goed
Kurtis
Reisde met familie
21 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice small hotel. We weren’t in a large room but there was still plenty of space. Nice corner with a desk for business calls or work productivity. Nice couch. Large tv (probably around 40 inches) mounted to wall that could turn all directions. Comfy bed and a very nice bathroom. I liked that there was security outside 24/7 to monitor cars also.
Kurtis
2 nachten verbleven in februari 2024
Reactie van CHRIS S. op 22 feb 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you may posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
6/10 – Redelijk
Greg
Reisde met familie
18 feb 2024
Positief: Personeel en service
Close to airport made it convenience. The walls were thin and could hear people in adjacent rooms. Kids running up and down the halls. Noisy and didn’t sleep.
Greg
1 nacht verbleven in februari 2024
Reactie van CHRIS S. op 19 feb 2024
Thanks for your valued feedback! We are so sorry to hear that your stay at our property didn't fully meet your expectations. The suggestions you have posed will be shared with the appropriate departments / taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH
8/10 – Goed
Kayley
Reisde met een groep, Reisde met partner
18 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyable stay
Kayley
2 nachten verbleven in februari 2024
Reactie van CHRIS S. op 19 feb 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you may posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
8/10 – Goed
Juliany
Reisde met familie en kleine kinderen
16 feb 2024
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Lo único que no me gustó es que en los tres días que estuve nunca limpiaron la habitación, no recogían las toallas ni rellenaron el papel higiénico
Juliany
3 nachten verbleven in februari 2024
Reactie van CHRIS S. op 16 feb 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you may posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
10/10 – Uitstekend
Lasheena
Zakenreiziger, Reisde met familie en kleine kinderen
8 feb 2024
Positief: Netheid, personeel en service en voorzieningen
Called the day before to comfirm the indoor pool only to find out the next day upon arrive that it was closed due to a repair.
Lasheena
2 nachten verbleven in februari 2024
Reactie van chris s. op 8 feb 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!
8/10 – Goed
Amy
Reisde met familie
4 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, clean and updated property, I felt safe and plenty of room. The breakfast needs attention.
Amy
2 nachten verbleven in februari 2024
Reactie van Leann op 6 feb 2024
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.
10/10 – Uitstekend
Justin
Reisde met familie
4 feb 2024
Positief: Netheid, personeel en service
Pool was out of service. Ceiling fan popped out of base
Justin
2 nachten verbleven in februari 2024
Reactie van Leann op 6 feb 2024
We appreciate that you took the time to review our hotel and sincerely apologize for the hot water problem that you experienced during your stay. We will follow up on this issue with our Maintenance Manager, to ensure all systems are functioning properly. We would appreciate another opportunity to serve you, and will go above and beyond in order to retain your valuable business.
10/10 – Uitstekend
Eric
31 jan 2024
Eric
1 nacht verbleven in januari 2024
Reactie van LeAnn op 20 mrt 2024
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.