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Beoordelingen van Sonesta Select Nashville Airport Suites

3 out of 5
Sonesta Select Nashville Airport Suites
1100 Airport Center Dr, Nashville, TN

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 606 van 1015 beoordelingen" "
Gastenscore: 8 - Goed. 242 van 1015 beoordelingen" "
Gastenscore: 6 - Redelijk. 83 van 1015 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 1015 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 40 van 1015 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Nicholas

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room itself was nice and clean but we had a toilet clogging problem that we repeatedly had to address
3 nachten verbleven in april 2024
Reactie van CHRIS S. op 28 apr 2024
Thanks for your valued feedback! We are so sorry to hear that your stay at our property didn't fully meet your expectations. The suggestions you have posed will be shared with the appropriate departments / taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH

8/10 – Goed

Beverly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van LeAnn op 24 apr 2024
Thank you for your kind comments and for choosing Sonesta. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

8/10 – Goed

Elizabeth, Fort Oglethorpe

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
4 Star Family weekend hotel. Hot breakfast, Pool, convenient location, extra room for teens. the only negative was they did not replace the towels every day.
2 nachten verbleven in april 2024
Reactie van LeAnn op 22 apr 2024
Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!

8/10 – Goed

Deonca, Katy

Reisde met familie en kleine kinderen
Positief: Voorzieningen
The parking lot was full. The pool was open until 11 PM which was greatly appreciated. The room was spacious and clean, but the breakfast could’ve been a bit better.
1 nacht verbleven in april 2024
Reactie van CHRIS S. op 22 apr 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

2/10 – Ontzettend slecht

andrew

Positief: Netheid, personeel en service
Extra charges on credit card
1 nacht verbleven in april 2024
Reactie van LeAnn op 19 apr 2024
Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.

10/10 – Uitstekend

Anastasia

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Overall great stay
1 nacht verbleven in april 2024
Reactie van LeAnn op 18 apr 2024
Thank you for choosing Sonesta, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels.

6/10 – Redelijk

Joshua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van LeAnn op 18 apr 2024
Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.

8/10 – Goed

Koichiro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van LeAnn op 19 apr 2024
Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!

10/10 – Uitstekend

Kyla

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed my stay and will stay again for another visit.
3 nachten verbleven in april 2024
Reactie van LeAnn op 14 apr 2024
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

8/10 – Goed

Joseph

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overa it was great! My only negative comments were that the parking lot was overfilled late at night. Also, the staff suddenly called to say that they did not have any rooms at 6 pm cdt yet when we called an hour later they said they had made a mistake. The staff should have called us back when they realized their mistake.
2 nachten verbleven in april 2024
Reactie van CHRIS S. op 12 apr 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 – Uitstekend

Jeff

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was just as advertised
2 nachten verbleven in april 2024
Reactie van CHRIS S. op 10 apr 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

6/10 – Redelijk

Patricia, Adel

Positief: Personeel en service
Negatief: Netheid
I didn’t feel it was very clean, not terrible but noticed. Convenient location to the airport but not an area to walk around outside
1 nacht verbleven in april 2024
Reactie van CHRIS S. op 11 apr 2024
Thanks for your valued feedback! We are so sorry to hear that your stay at our property didn't fully meet your expectations. The suggestions you have posed will be shared with the appropriate departments / taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH

2/10 – Ontzettend slecht

JOSEPH, Louisville

1 nacht verbleven in april 2024
Reactie van CHRIS S. op 1 mei 2024
Thanks for your valued feedback! We are so sorry to hear that your stay at our property didn't fully meet your expectations. The suggestions you have posed will be shared with the appropriate departments / taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH

10/10 – Uitstekend

Ernest

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a wonderful stay
2 nachten verbleven in april 2024
Reactie van LeAnn op 10 apr 2024
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

8/10 – Goed

Joel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
quite expensive
1 nacht verbleven in april 2024
Reactie van LeAnn op 10 apr 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 – Uitstekend

Gerry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good shape not run down..
3 nachten verbleven in april 2024
Reactie van LeAnn op 10 apr 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Uitstekend

Natalie V

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is close to the airport and very accessible to mid-town and the room was clean and tidy. Breakfast starts at 7, which is rough if you have an early flight but there was coffee at least. All in all a good stay for the price.
1 nacht verbleven in april 2024
Reactie van LeAnn op 10 apr 2024
Thanks for brightening our day! We look forward to being here for you on your next visit!

8/10 – Goed

Markeshia

Positief: Voorzieningen
It provided what it needed to for my weekend stay.
2 nachten verbleven in maart 2024
Reactie van CHRIS S. op 5 apr 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

8/10 – Goed

Raejean S

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice quiet place
1 nacht verbleven in maart 2024
Reactie van LeAnn op 4 apr 2024
Thank you for staying with us and we appreciate your kind words. We hope to see you again in the future.

8/10 – Goed

Benjamin Ross

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place for a quiet stay before heading the airport. Shuttle was quick and saved us 15 bucks on an Uber. Staff were friendly and courteous, could not have asked for any better treatment. Check in was quick and uneventful
1 nacht verbleven in april 2024
Reactie van CHRIS S. op 3 apr 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van LeAnn op 2 apr 2024
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

4/10 – Matig

Denise

Negatief: Netheid, staat van de accommodatie en faciliteiten
Pet friendly hotel- I get it, but it smelled terribly like dog and the beds are tiny.
1 nacht verbleven in maart 2024
Reactie van LeAnn op 2 apr 2024
Dear Valued Guest Thank you for choosing our hotel for your lodging needs. It appears that we did not meet your expectations and our normally high standards. I would like to apologize for the condition of the room. Rest assured, we will be speaking directly with all the team members who played a role in your experience. It is our responsibility that our guest feels assured and optimistic about their stay with us. We will use your feedback to help us understand and develop winning habits for you and guests alike. Hope to see you again soon!

10/10 – Uitstekend

Mary

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk person was so nice and friendly and welcoming.
1 nacht verbleven in maart 2024
Reactie van CHRIS S. op 31 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van CHRIS S. op 31 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 – Uitstekend

Beverly, Jackson

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Joshua was awesome. He went above and beyond his job duties to meet the needs requested by my family. Joshua called me by name when seen in halls He also took the time to address any needs if we had any. What awesome customer service . I first meet Joshua via phone and then in person Joshua is a great ‘face’ for your front desk. Joshua is a definite asset to your company
2 nachten verbleven in maart 2024
Reactie van CHRIS S. op 28 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

8/10 – Goed

Timothy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jut a good ,fair priced hotel at a good location
2 nachten verbleven in maart 2024
Reactie van LeAnn op 28 mrt 2024
Thank you for staying at Sonesta. Thank you for your comments and we wish to welcome you back to the hotel soon!

8/10 – Goed

Dawn

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and roomy. Staff very friendly
4 nachten verbleven in maart 2024
Reactie van LeAnn op 28 mrt 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 – Goed

Ruthie

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Sonesta did the job for a quick weekend in Nashville for our son’s baseball tournament. It was clean, safe, and quiet! The staff was great.
2 nachten verbleven in maart 2024
Reactie van CHRIS S. op 27 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 – Uitstekend

Lucila

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the place!! Really good service!!! Friendly and lovely people!!!
3 nachten verbleven in maart 2024
Reactie van CHRIS S. op 26 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

6/10 – Redelijk

Lisa

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The hotel was clean and the staff was very friendly. However, the mattresses and the pillows were terrible. The lighting in the bathroom is also terrible.
2 nachten verbleven in maart 2024
Reactie van CHRIS S. op 26 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

6/10 – Redelijk

Sara

Reisde met familie
Negatief: Netheid
Not a bad hotel, safe, in an OK location, but definitely not a $200/night hotel. Room was kind of dirty, didn’t look like it was cleaned properly. Hotel smelled like weed when you walked in, once you got past the strong smell of air freshener. The pool was super murky. Staff was super nice though!!!
1 nacht verbleven in maart 2024
Reactie van CHRIS S. op 26 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 – Uitstekend

John

2 nachten verbleven in maart 2024
Reactie van CHRIS S. op 13 apr 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 – Uitstekend

Mike

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent facility, have nothing bad to say, superb service
2 nachten verbleven in maart 2024
Reactie van CHRIS S. op 24 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

6/10 – Redelijk

Bobby

Reisde met familie en kleine kinderen
Positief: Voorzieningen
I liked the room layout, the staff, and the amenities (fitness center and indoor pool). The bed was comfortable but the pillows were not. I did not like that the flooring looked was not very clean and looked like it needed to be replaced. The breakfast was very limited and not very good. The area is close to the airport and lots of traffic near the hotel during the day.
2 nachten verbleven in maart 2024
Reactie van LeAnn op 18 mrt 2024
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.

8/10 – Goed

Tiffany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van LeAnn op 20 mrt 2024
Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!

6/10 – Redelijk

Neil

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front Staff werent very friendly and made us feel like we were bothering them during their personal conversations, there was a man who was very kind and friendly that was moving carts and cleaning up, the towels always ran out, ice machines are broken everywhere. Ac wouldnt stop running so we ended up just turning it off all weekend because it was already uncomfortable enough asking basic questions of the staff. Not sure i would inquire to stay again.
2 nachten verbleven in maart 2024
Reactie van LeAnn op 8 mrt 2024
Your feedback is absolutely critical to our success. Allow us to apologize for the mishaps that had occurred during your visit. Our Management Team is looking into these matters to ensure that all of our guests continue to have memorable experiences when staying with us. Our guests feedback allows us to continue improving what we do best, taking care of our guests. Come back and see us again soon!

10/10 – Uitstekend

Constance

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was easily accessible. Very friendly front desk clerk.
1 nacht verbleven in februari 2024
Reactie van CHRIS S. op 1 mrt 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 – Uitstekend

Deborah

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Like the quiet of the area.
1 nacht verbleven in februari 2024
Reactie van CHRIS S. op 29 feb 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 – Uitstekend

Aubree

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and fast at the front desk. Free convenient parking. Room was spacious and clean. Good water pressure. Overall very pleased. Great option if you’re flying out early in the morning to catch a flight.
Reactie van LeAnn op 27 feb 2024
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect.

10/10 – Uitstekend

Keith

Nice and clean
1 nacht verbleven in februari 2024
Reactie van LeAnn op 27 feb 2024
Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!

10/10 – Uitstekend

Mikele

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All around wonderful.
4 nachten verbleven in februari 2024
Reactie van CHRIS S. op 24 feb 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 – Uitstekend

richard W

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is close to the airport, clean, and the facility is maintained very well.
2 nachten verbleven in februari 2024
Reactie van CHRIS S. op 23 feb 2024
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

8/10 – Goed

Kurtis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice small hotel. We weren’t in a large room but there was still plenty of space. Nice corner with a desk for business calls or work productivity. Nice couch. Large tv (probably around 40 inches) mounted to wall that could turn all directions. Comfy bed and a very nice bathroom. I liked that there was security outside 24/7 to monitor cars also.
2 nachten verbleven in februari 2024
Reactie van CHRIS S. op 22 feb 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you may posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

6/10 – Redelijk

Greg

Reisde met familie
Positief: Personeel en service
Close to airport made it convenience. The walls were thin and could hear people in adjacent rooms. Kids running up and down the halls. Noisy and didn’t sleep.
1 nacht verbleven in februari 2024
Reactie van CHRIS S. op 19 feb 2024
Thanks for your valued feedback! We are so sorry to hear that your stay at our property didn't fully meet your expectations. The suggestions you have posed will be shared with the appropriate departments / taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH

8/10 – Goed

Kayley

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyable stay
2 nachten verbleven in februari 2024
Reactie van CHRIS S. op 19 feb 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you may posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

8/10 – Goed

Juliany

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Lo único que no me gustó es que en los tres días que estuve nunca limpiaron la habitación, no recogían las toallas ni rellenaron el papel higiénico
3 nachten verbleven in februari 2024
Reactie van CHRIS S. op 16 feb 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you may posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 – Uitstekend

Lasheena

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Called the day before to comfirm the indoor pool only to find out the next day upon arrive that it was closed due to a repair.
2 nachten verbleven in februari 2024
Reactie van chris s. op 8 feb 2024
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

8/10 – Goed

Amy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, clean and updated property, I felt safe and plenty of room. The breakfast needs attention.
2 nachten verbleven in februari 2024
Reactie van Leann op 6 feb 2024
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.

10/10 – Uitstekend

Justin

Reisde met familie
Positief: Netheid, personeel en service
Pool was out of service. Ceiling fan popped out of base
2 nachten verbleven in februari 2024
Reactie van Leann op 6 feb 2024
We appreciate that you took the time to review our hotel and sincerely apologize for the hot water problem that you experienced during your stay. We will follow up on this issue with our Maintenance Manager, to ensure all systems are functioning properly. We would appreciate another opportunity to serve you, and will go above and beyond in order to retain your valuable business.

10/10 – Uitstekend

Eric

1 nacht verbleven in januari 2024
Reactie van LeAnn op 20 mrt 2024
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.