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Beoordelingen van Kau Lodge

3 out of 5
Kau Lodge
Pedro Montt 161, Natales, Magallanes

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 25 van 48 beoordelingen" "
Gastenscore: 8 - Goed. 13 van 48 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 48 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 48 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 48 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

9,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, comfort kamer

10/10 – Uitstekend

Emilio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice cozy room. It happened to be a great location for our Torres del Paine tour, as we were the last to be picked up in the morning and the first to be dropped off in the afternoon. The staff was especially polite and helpful. It looks like they are repainting the exterior, which must take a beating from the wind and rain.
2 nachten verbleven in november 2023

8/10 – Goed

Denise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wundervolle Aussicht, sehr freundliche und hilfsbereite Miarbeiter*innen, liebevolles und reichhaltiges Frühstück, leider sehr hellhörig
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Lilliana

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed 1 night at Kau lodge as we transitioned from Patagonia to Chiloé during our travels. We arrived on a rainy Wednesday evening, and to our surprise their cafe is closed weekly on Wednesdays. Their location is not too far from the Plaza de Armas, which has many restaurants and shops near by. The staff was friendly and went out of their way to accomodate an early breakfast for us the next day. Our room was plenty of space for two, and we had an amazing view out to the gulf. Overall exactly what we needed to catch some rest before a full day of travel. One downside for any light sleepers out there is rooms with a view could be a bit noisy from the Avenida Pedro Montt traffic.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay!
The Kau Lodge is a great place to stay. Right kn the ocean, an awesome cafe and outdoors shop on the first floor and the staff is super accompdating to your needs. They ordered us a taxi transfer to the airport, let us store our bags when we did the W trek and we even checked in really late at night and someone was there to help us. The included breakfast was medicore and the rooms a tad small but everything was cozy and comfy and its super close to downtown and other restaurants.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommend
We ended up booking Kau Lodge last minute after high winds cancelled our trip down Rio Serrano. It was so clean and comfy with great views of the water. Breakfast was very good and they have real coffee. Big thanks to the hotel staff who helped us a ton with getting taxis and holding our luggage. We stayed in three different places in Puerto Natales (weskar lodge and the garden domes) and Kau is our favorite.
1 nacht verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
一泊以上したい宿
眺めがとてもよく、部屋広くて清潔感がありおしゃれです。メインストリートからは少し歩きますが、カフェが併設されているので便利です。 また、ワインショップやカフェなどのクーポンがもらえて美味しいワインを教えてもらえました。
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Real cozy place and beautiful location. The staff was super friendly.
2 nachten verbleven in maart 2019
Reactie van KAU staff op 14 apr 2019
Good afternoon! Along with saying hello, we appreciate your comments, and the excellent score you give to our hotel, It's so important for us. We hope to see you again in a new adventure. Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was exactly what I expected from the pictures and description. The rooms are small - very hostel like - comfortable. Staff were great and coffee shop has wonderful desserts.
1 nacht verbleven in maart 2019
Reactie van Espacio Kau op 1 apr 2019
Dear Michel Along with saying hello, we appreciate your comments and the excellent score you give to our hotel. We hope to see you again in the end of the World!!! Regards, Carla Figueroa Reception Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2019
Reactie van KAU staff op 1 apr 2019
Hello! Along with saying hello, we appreciate your comments, and the excellent score you give to our hotel, It's so important for us. We hope to see you again in a new adventure. Regards

6/10 – Redelijk

Camila

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Calefacción
No se podía regular la calefacción del baño, estaba muy caluroso
2 nachten verbleven in september 2018
Reactie van Makarena H op 5 okt 2018
Estimada Lamentamos la situación, ojala hubiese podido acercarse a alguna persona de nuestro staff para ayudarla con ese tema y haber evitado el mal rato que tuvo que pasar. Esperamos que a pesar de eso, haya disfrutado su estadía en Kau.

6/10 – Redelijk

Geverifieerde reiziger

Pocos servicios. El grifo del lavabo estaba casi de adorno. Casi no salia agua
1 nacht verbleven in februari 2018

10/10 – Uitstekend

erik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spännande back packer hotell
Kau Lodge är ett litet ”back packer” Hotel i staden Puerto Natales i södra Chile. Hotellet har havsutsikt och ligger i gångavstånd till huvudgatan där det finns flera restauranger och butiker. Vårt dubbel rum hade sköna breda kojsängar. Det finns också vanliga dubbelrum. Vi hade fin panorama utsikt över viken. Frukosten är enkel och serveras i hotellets café. Man sitter längs långbord som inbjuder till prat med hotellets andra gäster. Stilen på hotellet är enkel och präglas av naturen i området med vackra träpaneler, handvävda mattor. Personalen var hjälpsam och alla talade fin engelska
2 nachten verbleven in januari 2018

8/10 – Goed

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid
No coffee in a coffee house...
Breakfast was a scam. In a coffee House there was no fresh coffee included in the breakfast, the breakfast was really basic and not fresh. Room and bathroom were Dirty when we arrived. The only good thing was the nice lady at the check-in that organized new blankets and cleaning. Not recommendable, better options in Puerto natales! No quality price relation.
1 nacht verbleven in februari 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and clean. We stayed a night before going into Torres Del Paine.
1 nacht verbleven in januari 2018

10/10 – Uitstekend

Hesam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed here the night before and after the W-trek. Highly recommend it.
1 nacht verbleven in december 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2017

10/10 – Uitstekend

Raul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2017

10/10 – Uitstekend

Gustavo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente vista e ótimo custo benefício
Hotel com a melhor vista da cidade, com todos os quartos voltados para o lago. O fato de serem somente 12 quartos faz com que o mesmo tenha um ambiente mais exclusivo e dedicado. Estilo boutique, com decoração de bom gosto e clima intimista. Possui um delicioso cooffe shop que atrai visitantes da cidade. Todos os funcionários são extremamente atenciosos. A 5min a pé do centro.
5 nachten verbleven in september 2017

10/10 – Uitstekend

Guilherme

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2017

2/10 – Ontzettend slecht

John Lubigan, Orlando, FL

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Staff with bad attitude
Let's start with check in counter, i arrived at 1:20pm on 09 February and approached the reception to maybe check in early, she said "oh, check in is at 2pm!" without saying "i'm sorry that you can't check in yet". So, at exactly 2pm I approached the same lady and she asked me what I want, as if she didn't recognize me like there are more than 1 Asian guy in that hotel. Anyway, i said i'm checking in. She said: "can you give us another 10 minutes?" Later that night I went out to the common area on the second floor because wifi is soooo poor inside my room. I listened to a 35-second voice recorded message of my friend on my phone and put in speaker so i can write what she was saying but the receptionist asked me to not put it in speaker as other rooms are occupied, though it wasn't loud at all. anyway, her voice was louder than when i put my phone on speaker. The next day for breakfast, it was free. That was good. The lady at the check-in counter told me to sit on one of the chairs in the restaurant and someone will be there. i waited 5 minutes and the server just keeps going back and forth cleaning other tables. i finally told the server, i'm having breakfast. and she said: "go!" which means it's self-service. I did not know, i'm the only one there at that time. She should at least asked me because i'm sitting there and i'm the only guest there at the restaurant. And there's no egg! Definitely not staying there again!

10/10 – Uitstekend

Diego

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Kerstin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Waterfront Hotel mit tollem Service
Tolle Übernachtungsmöglichkeit direkt am Wasser. Frühstück wird bei Bedarf auch früher serviert, sehr gut, vorallem, wenn man zum Nationalpark fährt und früh raus muss. Schönes Café mit angeschlossen mit sehr gutem Kaffee. Leider wird dieser nicht auch zum Frühstück serviert. Das einzige Manko an diesem Hotel.

8/10 – Goed

Ula, New York, NY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great lodge & location
We stayed at Kau 2 nights: 1 night before our trek to Torres del Paine and 1 after. We enjoyed both nights very much. The lodge and room decor is very cozy and the staff accommodating. We checked in pretty late on our first night and were met by a lovely older gentleman who expected us. He promptly checked us in so we can get some rest before our trek. The beds are very comfortable and the rooms clean. The walls are a bit thin and the lodge faces the outside street so you can hear some of the other guests and outside traffic. Not a huge issue at all. Also, if you want a blow dryer, they have a couple of floaters so ask for them at the desk (and return after use for other guests to use, please). Also, no TVs in room, which in our case, was perfectly ok. We also left half of our belongings at the lodge for a week during our trek with no issues. All very easy and very enjoyable experience. Definitely recommend.

6/10 – Redelijk

Bulu, Seattle

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Good view
Hotel is on the main road and close to the center of town. Room was good and decore was unique. Front desk staff was not helpful at all. Breakfast was so so. No eggs served unless you asked for it. No where on the breakfast information board it mansions that you can have eggs in buffet breakfast. We asked one time in our three nights stay, lady seemed extremely upset that she had to get up to fix us an egg. Not a good or courteous staff all around. In one month of our travel in Chile, this was the only bad staff experience.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr gemütliche Lodge in toller Lage
Puerto Natales ist ein kleiner netter Ort als Basis für einen Besuch im Torres des Paine, bietet aber sehr gute Restaurants und eine großartige Aussicht. Die Kau Lodge ist gemütlich und gut ausgestattet, das Frühstück könnte besser sein.

10/10 – Uitstekend

Patrik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mysigt hotell med bra läge och eget café
Trevligt hotell med ett mysigt café i anslutning till receptionen. Mkt god capucchino.

6/10 – Redelijk

Jason, US

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Fine for backpackers(not us)
The rooms are located above a coffee shop with soft seating, and an outdoor clothing shop. We stayed in two different rooms. The first room, for two nights, was a full/queen bed on the corner of the building. The view was great, and the bed was comfortable. After that, it went south. The bathroom plumbing emitted a constant smell of sewage and there wasn't a closet to hang anything. There were four hooks with hangars on them on the wall. So it turned your outdoor gear into an art installation. You had to borrow a hairdryer each day you wanted one. There was an included breakfast that consisted of a few slices of cold cuts and granola plus yogurt packs. There is a full service coffee shop with espresso drinks but the included breakfast has a coffee maker with ready-made coffee that is watered down. Our 2nd morning, one of the two girls working at the shop gave my wife attitude when she asked if we could get an espresso. One of those conversations you wonder how you get yourself into and why you're reaping the wrath of a stranger. Thankfully, the other girl working that day was very nice and came over after to ask what we needed. Our second room was a bunk room, which had a door that didn't close. It had opened and was ajar when we woke up in the morning, despite being locked. When we mentioned it to the staff at the desk as we were checking out they didn't seem phased in terms of it being an apparent issue that hasn't been addressed by the owner.

8/10 – Goed

Daniel

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Buen hotel, deficiente personal.
El lugar tiene dependencias limpias, cuidadas, arquitectura y ambientación bien contruidas y pensadas. El personal desafortunadamente no concuerda con el hotel. Escaza amabilidad, poca explicación de los servicios y carácteristicas del establecimiento. Descortesia departe de mucamas. En general, personal no capacitado.

10/10 – Uitstekend

Marguerite

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bonne halte avant d affronter le parc Torres del paine! Et grand réconfort pour le retour

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Friendly staff, nice view, awkward room though
The photos of the view look amazing but the bathroom is very small and the shower incredibly awkward. Staff very helpful though

8/10 – Goed

Marvin, Zurich

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Kurzer Trip nach Natales
Atemberaubender Ausblick aus dem Zimmer. Nett eingerichtet. Jedoch war der Boden nicht ganz sauber. Ansonsten empfehlebswert!

4/10 – Matig

carlos, Santiago

Positief: Personeel en service
Malo
Malo en calidad acústica

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Helpful staff and beautiful views
Rooms were nice and had excellent views. Staff was very helpful and was willing to come in early to cook an earlier breakfast. Additionally, the man working in the morning drove us to the bus station so that we would not miss our bus when he was unable to reach a cab. First class.

8/10 – Goed

laurent

Positief: Staat van de accommodatie en faciliteiten, comfort kamer

8/10 – Goed

Gustavo Alejandro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful position
Views Ove fjord with snow capped Andes behind and the beautiful aroma of freshly brewed coffee wafting up to the rooms. Best place to stay anywhere.

8/10 – Goed

Isabelle, marseille

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
the hotel was just fine for 2 nights view on the sea nice expresso from the bar all this in a nice sportive ambience nothing fancy

8/10 – Goed

Elizabeth, Belém/PA

Positief: Netheid, staat van de accommodatie en faciliteiten
Quero voltar lá!
Sem transtornos. A recepcionista Macarena se destaca pela competência, disponibilidade e atenção. O hotel tem localização privilegiada, em frente a um cartão postal da cidade. Tem também uma decoração interessante e acolhedora.

6/10 – Redelijk

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Eclectic lodge
Loved looking out on lake and mountains from the room and eclectic coffee shop. Best internet w had anywhere. Wind makes the rooms a bit loud. It was also warm in our room when the weather was nice. Would have liked to be able to cool off a little. Comfortable beds and would stay again. Nice staff.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super cozy hotel with great views
Small hotel with great views from the rooms. Super cozy and beautiful rooms and common areas. Friendly staff. Great place overall

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Strongly recommend
Lovely hotel with stunning views across the bay. Rooms are designed so you can lay down on the bed and look at the waves in the sea with the mountains in the background. Very clean. Very good quality for the prix and the staff was lovely.

10/10 – Uitstekend

Vanderlea Tarantelli, São Paulo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
simples e muito aconchegante
perfeita à beira do golfo com vira maravilhosa para Torres del Paine. O local é aconchegante, limpo, charmoso, lareira sempre acessa no lobby, uma cafeteira onde tiram o melhor maquiatto do Chile, e isso não é pouco, fazendo na região 2 a 5 graus no começo de setembro, e sendo o país péssimo no gosto para os cafés (fracos e aguados) para os padrões dos Paulista. Então quando vc chega naquela sensações térmica de abaixo de zero dos passeios, isso vale ouro. O Lodge não é barato. paguei 81 dólares em Cash. mas valeu cada centavo pelo aconchego, calefacao e vista do nosso quarto com uma imensa janela em frente. A diária Possui um café da manhã, simples com um suco, café com leite, pão, manteiga e geléia. Outro dos.pontps altos é o atendimento de Cláudia, que com sua atenção e carinho, faz o hotel fica rito mais agradável, além de ajudar nos passeios. outros hotéis são com preços semelhantes ou maiores e dentro do parque uma exorbitância. Esse possui uma vista que parece uma pintura.