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Beoordelingen van The Bluebell Hotel

4 out of 5
The Bluebell Hotel
The Parade, Neath, Wales

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 208 van 402 beoordelingen" "
Gastenscore: 8 - Goed. 129 van 402 beoordelingen" "
Gastenscore: 6 - Redelijk. 35 van 402 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 402 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 402 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

7,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

P, Utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent choice for business and leisure travel
We stayed here for 6 nights and we were very happy with this choice. Friendly staff, good modern room (comfortable bed, good shower, reading lights, internet access and well soundproofed), and an excellent restaurant serving fresh fish and tender meats in no-frills preparation. We loved the concept, and have happily dined here every night. All in all, great value for money, even when the Euro-Pound exchange rate would be less favourable than it was during our stay. The only improvements we could think of would be more parking space (there is a small parking space and a small awkward underground parking) and more attention for preparation and serving of the desserts in the restaurant.. They appeared to be store-bought and they were served as just a chunk cut off a pie. Location is in Neath's town center, which we found not very attractive. Various shops, supermarkets and other eateries are within walking distance.

10/10 – Uitstekend

Kate

3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Alison

4 nachten verbleven in december 2023

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023

8/10 – Goed

jose

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023

8/10 – Goed

Joan

3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Clare

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious room. Comfortable. Clean. Handy for town. Friendly staff.
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

SIMON

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
drunks banging on door at 3 in morning scared us
parking small,,,bar and restaurant closed not open ,area rough,,rooms great though....nice and quite on back room apart from trains,got air fan great.....but we had a 3am wake up from some drunk girl looking for her mate ,scared us to death at 3 am,and if i didnt have the chain on door they would have been in room,as door person used key to open,,,i think it was room next door ,wife wanted to leave after breakfast,women apologized at breakfast ,,just so bad scary could not sleep after that....
1 nacht verbleven in augustus 2023

8/10 – Goed

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Over night stay
Over night stay for connecting train. Great location, only 2 mins from train station. Shame I missed breakfast because of an early start.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Good and not so good.
This place is great on the inside but the outside is terrible. There is just no kerb appeal. the whole of the exterior needs attention. If I was a passer by looking for a place, I probably would not give it a second look. It is only because of the internet and being able to see reviews and the interior that made it a choice. The parking is a rough area next to the hotel and limited to 6 cars at the most. However there is on street parking nearby between 6pm and 8am. Bed very comfortable and size room is great. The indian restaurant is great. Breakfast is a little limited but adequate if you do not expect too much choice. Overall I would still give it an 8 out of 10
2 nachten verbleven in juli 2023

4/10 – Matig

Katie

Reisde met partner
Positief: Voorzieningen
Negatief: Netheid, personeel en service
It was very noisy and there were young people outside shouting, playing loud music from their cars and fights were breaking out from the bars and pubs around us of which we didn’t know were around us.x The receptionist was quite abrupt and rude when we checked in and the next day when we went to breakfast she was there to check us in for breakfast and had the same attitude. Parking was ridiculous! It was a tiny triangle of concrete next to the hot that could fit about 3 cars. The best thing about our stay was the breakfast.
1 nacht verbleven in juli 2023

8/10 – Goed

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay
Good couple of nights spent at hotel
2 nachten verbleven in juli 2023

8/10 – Goed

Pamela

1 nacht verbleven in juli 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good service from the staff. Parking is limited so I recommend parking in the train station car park which has a reasonable fixed rate for 24 hours.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Majed

1 nacht verbleven in juli 2023

6/10 – Redelijk

James

Positief: Netheid, personeel en service
It did the job
1 nacht verbleven in juli 2023

8/10 – Goed

STEVEN

3 nachten verbleven in juli 2023

10/10 – Uitstekend

Claire

2 nachten verbleven in juli 2023

8/10 – Goed

Susanne

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Thomas

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Paarth

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Marc

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel but be aware of the lift
Lovely hotel, great rooms, good staff, have stayed many times. I feel that i need to mention the lift it is old, slow and doesn’t work effectively. I was on the 3rd floor and could not get the lift to stop there, i would press the correct button and it would only go to 1st or 2nd floors and I'd walk up the stairs to get to my room, for people with mobility issues this could be a problem. I spoke to a couple who told me that they got stuck in it for a short period of time. It is a fantastic hotel and i will stay again but bare the lift in mind.
1 nacht verbleven in juni 2023

6/10 – Redelijk

Wendy

1 nacht verbleven in juni 2023

8/10 – Goed

Alison

2 nachten verbleven in juni 2023

4/10 – Matig

Dion

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Really rude staff . It says online breakfast is until 10.30am on Sundays but it finished at 10 so we had no breakfast. And the staff member who I asked was so rude
1 nacht verbleven in juni 2023

8/10 – Goed

Anthony

3 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Paul

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't stay here
I found the hotel, very lapse and not up to date. Paint peeling, wood laminate separating, had to mend the shower hose/ head with elastic bands to be able to use it. Restaurant not open although stating on booking it was! Breakfast was small, greasy and un edible. Although coffee and toast was good. I would not recommend this hotel to anyone!!
1 nacht verbleven in juni 2023

8/10 – Goed

Christopher

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Nalaka

2 nachten verbleven in juni 2023

10/10 – Uitstekend

David

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Amy

1 nacht verbleven in mei 2023

8/10 – Goed

Anthony

3 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Andrew

1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Mr Peter

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
BE WARNED DO NOT VISIT THIS HOTEL
BEING WOKEN UP AT 11PM TO BE TOLD TO LEAVE AND PACK BECAUSE WE HAD SOMEONE ELSES ROOM .AFTER 3 MORE ATTEMPTS TO GET US OUT WE WERE TOLD WE COULD STAY BUT WE WERE SO UPSET WE COULNT WAIT TO LEAVE THE NEXT MORNING AFTER NOT SLEEPING IN CASE SOMEONE ELSE TOLD US WE HAD TO GO. THE KEY TO OUR ROOM WAS GIVEN TO SOME ONE ELSE AND THE ONLY THING THAR STOPPED THEM HAVING ACCESS TO OUR ROOM WAS THE SAFETY CHAIN ON THE DOOR BREAKFAST THE FOLLOWING MORNING WAS AWFUL NO VEGGIE OPTIONS AND WHAT WE HAD WAS SO MEAGRE JUST AWFUL THE STAFF IN THE DINING ROOM JUST COULDNT BE BOTHERED TO HELP US WITH DRINKS . WE WILL NEVER ADVISE ANYONE TO GO TO THAT HOTEL JUST A TRULY TERRIBLE EXPERIENCE NO APOLOGY OR COMPENSATION OFFERED FOR OUR TRAUMATIC EXPERIENCE.
1 nacht verbleven in mei 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Average stay
It was average Staff were helpful but lacked friendliness. There was no evening meals unless you wanted room service and was limited to Indian food. Breakfast was average. Basic English breakfast. Ok for 1 or 2 nights stay
2 nachten verbleven in mei 2023

6/10 – Redelijk

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are beautiful clean modern well decorated and fresh. The breakfast is a complete letdown from the coffee machine to the cereal choices to the toaster. The cooked breakfast was cooked well but the choice of sausage was dreadful, clearly the value range. If I’d stayed more than one night I’d have gone out for breakfast and coffee. Oh and the tv didn’t work correctly. I’d stay again for the room and the value but go out for brekkie.
1 nacht verbleven in mei 2023

6/10 – Redelijk

Paul

Reisde met familie
Positief: Netheid
Good points: Nice decor Spacious rooms Clean rooms Comfy beds Friendly counter staff Bad points: Awful town - Neath is a DUMP! No car park - have to use town parking Limited breakfast - was nice full English but limited outside that Noisy windows - let any sound through
1 nacht verbleven in april 2023

10/10 – Uitstekend

Robert

1 nacht verbleven in april 2023

8/10 – Goed

Alan

1 nacht verbleven in april 2023

10/10 – Uitstekend

Alain

1 nacht verbleven in april 2023

10/10 – Uitstekend

david

1 nacht verbleven in april 2023

8/10 – Goed

Mandie

1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don’t bother with this hotel
Bit of a joke, leak from the ceiling, no one to report it to & costs £20 extra for just one hour late check out when the cleaners hadn’t got there anyway. Hotels.com curlier service shocking, 2 hours on the phone with no answers so don’t think I’ll bother with either again.
1 nacht verbleven in maart 2023

8/10 – Goed

Edward

2 nachten verbleven in maart 2023

10/10 – Uitstekend

Alison

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Jerry

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the room was a good size ,the shower nice and powerful,the bed comfortable,excellent fresh cooked breakfast
1 nacht verbleven in februari 2023

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was excellent but an especial thanks must go to the vary friendly and helpful staff. Maisy, the receptionist was charming. Her relief - I regret I cannot remember his name, also really pleasant. I had a tight schedule, needing to get to a school 10 minutes drive away, for 07.30. Breakfast started at 07.00. Not intending to stay, I popped in for a coffee at 07.00. Staff insisted in providing a cooked breakfast very quickly which they did. Pat on the back, please, to the owners/manager.
1 nacht verbleven in februari 2023

8/10 – Goed

Ian

2 nachten verbleven in februari 2023

8/10 – Goed

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and comfortable. Portable heater got dangerously hot plug and flex. Long wait for breakfast and coffee machine out of order on both mornings. Overall we enjoyed our stay.
2 nachten verbleven in februari 2023