4 buitenzwembaden, parasols voor strand/zwembad
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Beoordelingen van Sandals Negril - ALL INCLUSIVE Couples Only

4.5 out of 5
Sandals Negril - ALL INCLUSIVE Couples Only
Norman Manley Blvd, Negril, Westmoreland

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 91 van 197 beoordelingen" "
Gastenscore: 8 - Goed. 58 van 197 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 197 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 197 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 197 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our first time in Jamaica and a Sandals we loved it. We had a standard room, comfy bed and cleaned daily got extra shampoo/soap when I asked for it. Dining options were great, very friendly and helpful staff. Food was really good, we will be back in 2026!
7 nachten verbleven in maart 2024
Reactie van HP op 13 mrt 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Monica L

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2024
Reactie van HP op 4 mrt 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Ralph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was extremely courteous. All food was delicious. Mutton & mussels with chorizo were my favorites.
4 nachten verbleven in februari 2024
Reactie van HP op 23 feb 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife & I had a great time at Sandals Negril. We arrived just two days after a bad storm had hit, but the staff had the place back in shape literally overnight. Service was wonderful, the beach very nice, and there were plenty of nice guests to have fun with. The food was ok to good, but within expectations. The breakfast and morning buffets offered some good selections, but the quality of the dinners places, while each enjoyable form a fun perspective, varied from a culinary POV. We enjoyed Brava, with the small plates the best, along with the Sundowner. The Japanese restaurant was a blast - with a great sing-along chef - but the food kind of mediocre. All in all, though, this Sandals is recommended by us. It is a great vacation for a couple looking to unwind under no pressure. Irie!
6 nachten verbleven in februari 2024
Reactie van HP op 23 feb 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Goed

Melissa

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful gardens and well kept beaches.
4 nachten verbleven in februari 2024
Reactie van HP op 7 feb 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Lawrence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very nice
5 nachten verbleven in januari 2024
Reactie van Sara op 30 jan 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Redelijk

Joe

Reisde met partner
Positief: Personeel en service
Food and staff were good. Drink selection was limited with low quality alcohol and low quality sodas. The swimming pool was cold with bugs in it. It was great to have paddle boards, snorkeling, sailing and water sports included. The beach chairs were mostly reserved every day even at 8:00 am it was limited selection. We liked walking to the Beaches resort and enjoyed their similar facilities. We found the price was a bit high compared to many other trips we’ve taken.
6 nachten verbleven in januari 2024
Reactie van Sara op 30 jan 2024
Our deepest and most sincere apologies for your experience during your stay. We at Sandals strive to create the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

8/10 – Goed

Wolfgang

21 nachten verbleven in januari 2024
Reactie van HP op 20 mrt 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Goed

Gregory

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Some of the staff were standouts; bartenders Chris and Brendon, dive team members Emron and Robin. The entertainment team were great, especially for the dated equipment and staging that they have to use. Though they should use more travelling shows to up the quality and variety. We enjoyed all of the restaurants, but the breakfast and lunch buffet were a little lacking. The resort is a little dated, but fairly well maintained. Could use more staff or do a better job of picking up used glasses, trash and dishes. Probably our biggest complaint are the number of chairs tied up by the butlers that never get used all day long. You should not have to get up at 6am to reserve a spot, and then sit and see empty chairs all day long that were claimed and never used. Loved the waterskiing, snorkeling, scuba, Hobie cats and paddle boards, all included. Great beach, can walk forever. Overall we had a great stay, but would not rate it as our all time favorite resort.
7 nachten verbleven in januari 2024
Reactie van HP op 17 jan 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 – Goed

Rosario Davide

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van HP op 10 jan 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Goed

Adrian Patrick

4 nachten verbleven in november 2023
Reactie van HP op 9 jan 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you are enjoying your stay with us.

8/10 – Goed

Ajai Pal Singh Roop

6 nachten verbleven in november 2023
Reactie van HP op 20 nov 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Redelijk

Monika

Reisde met partner
Positief: Netheid, personeel en service
Smaller resort then expected Would have liked more dining options and also entertainment
3 nachten verbleven in oktober 2023
Reactie van Sara op 25 okt 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 – Uitstekend

Courtney

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall great. The only things that were concerning were the birds at dinings and bugs in the pool
3 nachten verbleven in september 2023
Reactie van HP op 3 okt 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Goed

Karina

Positief: Netheid, personeel en service
4 nachten verbleven in september 2023
Reactie van HP op 22 sep 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Goed

Bonnie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to vacation
5 nachten verbleven in september 2023
Reactie van HP op 12 sep 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

misty lee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sandals is by far the best resort ive ever stayed at. I travel to the Caribbean one or twice a year and this was my first time at a Sandals resort. No other resort offers the amenities like they do. Snorkeling, tubing, skiing, private boat, kayaking, mini sailing, ect all included in the price. Plus airport transfers. Rooms are up to date property is beautiful plus big so you're not on top of others. The saff were great as well super friendly and helpful all seam to love their job. Cant imagine ever staying at another brand resort again.
4 nachten verbleven in augustus 2023
Reactie van HP op 17 aug 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Bipin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved everything about the Sandals amazing first time experience
4 nachten verbleven in juli 2023
Reactie van HP op 17 jul 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 – Ontzettend slecht

HUMBERTO

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The Rooms are in back conditions, the air is contaminated with mildew smell, I couldn't sleep the first two nights, we were changed rooms on three occasions and every time was a different problem, AC leaking on our heads, no hot water in the showers, sink dripping water by the sides, you name it!. Although one of the managers helped us to accommodate on the third day my blood pressure went up and my pulse was supper high( 197) We had to cancel our stay and come back home straight to an emergency room. A panned dream trip( seven days) that ended in ( three days) Nightmares! Never going there again. Simple to describe, A 5-star hotel that seems like a Motel, we named it Jamaica Motel in Miami called 8.
7 nachten verbleven in juni 2023
Reactie van HP op 27 jun 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 – Goed

Brian Henry

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2023
Reactie van HP op 5 jun 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Redelijk

Mandeep

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2023
Reactie van HP op 16 mei 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 – Goed

Brett

Reisde met partner
Positief: Netheid, personeel en service
Resort was overall good. One night there was no water for a shower. Breakfast was below average at Bayside. The lunch and dinner options at the other restaurants were very good. The habachi was our favorite dinner. Definately a more mature crowd so not as lively. Bartenders were great and were heavy pourers. Need to get up very early to claim chairs on the beach unless you have the butler service. Overall we were pleased. 4/5 stars.
4 nachten verbleven in april 2023
Reactie van HP op 11 apr 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 – Uitstekend

Janecia

3 nachten verbleven in maart 2023
Reactie van HP op 27 apr 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

4/10 – Matig

Katie

Reisde met partner
Negatief: Personeel en service, voorzieningen
Beach is nice, some of the staff are nice, pool is gross, construction on property was very noisy, entertainment was pretty terrible, a lot of the bartenders are extremely rude, breakfast buffet is gross and the only other option for breakfast was a sit down restaurant that essentially served the same food as the buffet.
7 nachten verbleven in maart 2023
Reactie van HP op 20 mrt 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 – Uitstekend

regina

Reisde met familie
Positief: Netheid, personeel en service
Service was great. The stuff was very friendly and helpful, any favor you ask they always there for you. Very clean resort good food for all inclusive resort . Recommend to visit
7 nachten verbleven in maart 2023
Reactie van HP op 15 mrt 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Redelijk

Kori

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Older crowd. Was expecting to see more people my age but overall a great stay
4 nachten verbleven in maart 2023
Reactie van HP op 9 mrt 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

4/10 – Matig

Charla

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
This is NOT a 5 star resort. It’s closer to a 3 star... What is shown on the website is NOT what you will be getting. CONSTRUCTION... Really Sandals. SHAME ON YOU for not having this on your website. And still charging Full Price Cons 1. Construction on both sides of the resort... Jack hammers, grinding, generators running... you could not hear the ocean. 2. Our Tap in the bathroom was broken. No cold water. Only a trickle of BOILING hot water. I had to brush my teeth and wash hands in the shower or scold my hands in the sink.. We told 8 different workers. no one came to fix it 3. We drank our red wine in our room. Turndown service took the empty bottle. The next day I left a tip and note to please restock our wine since we booked the premium club room. They left a note that said if we want another bottle of red we need to provide them with the empty bottle we drank..... But they took it during turndown. This happened more than once 4. Concierge doesn’t answer the phone. You have to call multiple times and sometimes they called back 5. Pizza place had no pepperoni all week 6. Bea
14 nachten verbleven in februari 2023
Reactie van HP op 21 feb 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience.Kind regards

10/10 – Uitstekend

Anna

4 nachten verbleven in februari 2023
Reactie van HP op 6 mrt 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 – Matig

Alvaro P

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service
My wife and I returned from a 6 nights at the resort. The room was really nice and comfy, the beach amazing with beautiful sunsets. Some of them were really nice people like Chris at the Piano bar. The Cons, starting with most of the staff. At the main bar, bartenders were rude and actually the last day I have to say something to one of them because the way she talked to my wife. WIFI was really bad so trying to speak to our children a lot of time was almost impossible. There are construction in the resort which is not in their website so you can hear the noise from 8-8 everyday, so relaxing at the beach not so much. Few guys at the water sport also rude. Same at the Japanese Restaurant, one of the ladies approach my wife very rude manner to move out of the Teppanyaki table for our desert. We were shocked. Then another lady explained to us that dessert is served somewhere else. The food was really disappointed, not variety of tropical fruits. I asked at the Italian restaurant for the Antipasto and they gave me just vegetables, no meat for it. Tiger Shrimps were frozen shrimps. No Japanese beer at Japanese restaurant. Last 2 nights fire alarm went off in the middle of the night. We called many times to front desk to have somebody to turn it off. It took them hours so somebody to show up. This was our 3er Sandals experience, and first time we experience something like it. Definitely not a 5 Star or Luxury Hotel.
6 nachten verbleven in januari 2023
Reactie van HP op 25 jan 2023
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay.

10/10 – Uitstekend

Imran

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful Resort with nice staff and I will go back again
Reactie van HP op 18 jan 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 – Ontzettend slecht

Raul Cuan, Louisville

4/10 – Matig

Rebecca

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a 2-3 star hotel at best. We stayed at Sandals Negril on our honeymoon for three nights in December. The grounds and pool are extremely run down. The beach is not like it is in the photos - the water is not crystal clear and you are harassed by people selling stuff all day. The room is average but is cleaned well each day. The food at each restaurant is poor/flavourless and the entertainment is sub-par. The service was okay but a lot of the staff were not attentive or overly helpful when you asked questions. There is no relaxed holiday vibe and everyone (including other guests) just seemed depressed. Overall we were very very disappointed.
Reactie van DS op 30 dec 2022
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience. Kind regards

6/10 – Redelijk

Cristian, Annandale

Reisde met partner
Positief: Netheid, personeel en service
We had very high humidity in bedroom, so that nothing dried up and clothes smelled bad. Food choices were basically the same every day. There is no big pool like in other resorts. Though location, people, service are Jamazing
6 nachten verbleven in september 2022
Reactie van Hugo Perez op 12 sep 2022
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

6/10 – Redelijk

Lianne Elisa Chin

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
For what I paid, it did not meet our expectations. The beach was amazing! The resort staff are friendly, but the service from the kitchen is very slow. Dinners took on average over 2 hours from seating to the end of the dessert. There is no quick dining option (buffet) other than in the morning. A lot of the food on the menu was also out of stock. Typically at least 1 item was out of stock each time I ordered.
6 nachten verbleven in augustus 2022
Reactie van Sara op 25 aug 2022
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in juli 2022

10/10 – Uitstekend

christina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Husband and I just returned from a stay at Sandals Negril. We loved the attentiveness of the staff and the care that goes into making sure that guests have a great stay. Staff were all amazing! The photoshop team was so helpful and friendly - including Jevough and Jervis who did some photos for us. Seline at the bistro was also very friendly and provided excellent service. Garwin from entertainment provided us with a tour of the resort and made it so fun while providing us with the information we needed. Food was also great and exceeded my expectations for an all inclusive resort. Would highly recommend sandals Negril!
4 nachten verbleven in juli 2022
Reactie van Hugo Perez op 1 aug 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Ivan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the beach, the water sports, the food, the pools, the service and that everyone was always ready to help you and tend to any need or request you may have. Special thanks to Marvin the lifeguard who went out of his way to help us with one of our requests. The hotel is clean and everything was great! They also provide transportation to/from the airport and have a "no tip" policy which means you don't have to worry about bringing extra cash.
7 nachten verbleven in juli 2022
Reactie van Hugo Perez op 21 jul 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Suzanne

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff!!
5 nachten verbleven in juni 2022
Reactie van Sara op 22 jun 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

mitchell t

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful room with a balcony overlooking the beach. Very comfortable bed, nice bathroom, great people working there, great food options.
7 nachten verbleven in mei 2022
Reactie van Hugo Perez op 13 jun 2022
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

2/10 – Ontzettend slecht

Roberto

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Well kept But my room was given away and had to stay in a room that was not to my liking
3 nachten verbleven in mei 2022
Reactie van Hugo Perez op 13 jun 2022
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 – Uitstekend

Suresh, Windermere

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great People and Customer Centric. Some work to do on the facility
3 nachten verbleven in april 2022
Reactie van Hugo Perez op 11 mei 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Cecil

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I personally love everything on this property and the staff is excellent in everything they do and provide for there guests.
3 nachten verbleven in mei 2022
Reactie van Hugo Perez op 5 mei 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Redelijk

Garrett

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2022

10/10 – Uitstekend

Jonathan

5 nachten verbleven in januari 2022

6/10 – Redelijk

Frederic

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Gros bémol sur le service et la nourriture
Très belles installations, bien situé. Gros bémol sur le service et sur la qualité de la nourriture. Très très moyen dans les deux cas.
5 nachten verbleven in december 2021
Reactie van Hugo Perez op 11 jan 2022
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience. Kind regards

2/10 – Ontzettend slecht

L

3 nachten verbleven in december 2021
Reactie van Hugo Perez op 28 dec 2021
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 – Uitstekend

Sheena

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/a
4 nachten verbleven in december 2021
Reactie van Hugo Perez op 21 dec 2021
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Julia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay! Food was great and we enjoyed scuba diving. Keron did amazing job with our photographs and went an extra mile to make sure we get our pictures in time. Also, private candlelight dinner was amazing. Veneesha was our server and she did a great job. I would like to mention one detail though. Resort employee entered our room without knocking and my husband was undressed. The lady said she wanted to decorate the room for our anniversary and she would be back later. She never came back to decorate. We addressed that to Front Desk associate and we were ensured that the issue would be taken care of. However, it was not.
5 nachten verbleven in september 2021
Reactie van Hugo Perez op 27 sep 2021
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Denise & Rachel great service went above and beyond to make our stay unforgettable
4 nachten verbleven in augustus 2021
Reactie van Hugo Perez op 23 aug 2021
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 – Uitstekend

Shane

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2021
Reactie van Hugo Perez op 27 mei 2021
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards