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Beoordelingen van Best Western Plus Baker Street Inn

3 out of 5
Best Western Plus Baker Street Inn
153 Baker Street, Nelson, BC

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 371 van 646 beoordelingen" "
Gastenscore: 8 - Goed. 230 van 646 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 646 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 646 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 646 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Stephen

Aaa
2 nachten verbleven in mei 2024
Reactie van Miriam op 21 mei 2024
Thank you for choosing to stay with us at the Baker Street Inn. We look forward to having you stay with us again soon.

8/10 – Goed

Sharlene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Most comfortable bed
1 nacht verbleven in mei 2024
Reactie van Front desk op 20 mei 2024
Thank you for choosing to stay with us and for taking the time to review our property. We hope to see you again soon.

10/10 – Uitstekend

young soon

The parking lot are cross the road,
1 nacht verbleven in mei 2024
Reactie van Lej op 16 mei 2024
Thank you for taking the time to complete our survey and giving us an overall perfect rating regarding your recent stay with us. We do our best to keep our standards high and go the extra mile. We take pride in ensuring that we give great customer service. We hope that you will come back and stay with us again in the future.

6/10 – Redelijk

John

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Noisy floors above our room
5 nachten verbleven in mei 2024
Reactie van Front desk op 14 mei 2024
Hi John,I am so sorry to hear about you sleep not being the greatest! Thank you for bringing these issues to our attention!! If ever in the future please let our staff know of any issues during your stay so we have the opportunity to make it right and get you into a more comfortable room. We hope to see you soon!!

10/10 – Uitstekend

Cathryn

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was so helpful and friendly. Also it was clean.
1 nacht verbleven in april 2024
Reactie van Front Desk op 9 mei 2024
Thank you for choosing to stay with us and for taking the time to review our property. We hope to see you again soon.

10/10 – Uitstekend

Craig

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was maticulately clean. Staff were extremely friendly and professional. Adjoining restaurant is one of the best in Nelson BC It was a Ritz Carlton on steroids.
5 nachten verbleven in mei 2024
Reactie van Front Desk op 9 mei 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We hope to see you again soon.

10/10 – Uitstekend

danielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property! Clean and clean alking diatance to everything
1 nacht verbleven in april 2024
Reactie van Frontdesk op 22 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Gabe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walking distance to everything
2 nachten verbleven in april 2024
Reactie van Miriam op 9 apr 2024
Thank you for taking the time to review our property. We are happy that you had a great stay with us.We look forward to seeing you again soon.

10/10 – Uitstekend

Kurt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Miriam op 9 apr 2024
Thank you for choosing to stay with us and for taking the time to review our property. We hope to see you again soon.

10/10 – Uitstekend

Lucienne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Lej op 29 mrt 2024
Hi Lucienne,Thank you so much for giving us your time in reviewing your recent stay with us. We are thrilled to know that you loved and enjoyed your recent stay as evidenced by the perfect score you gave to us.We hope that you will choose to stay with us again soon.

10/10 – Uitstekend

Sandro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Lej op 27 mrt 2024
Hi Sandro,Thanks you so much for completing this survey and for giving us a perfect score overall. We hope you will choose to stay with us again in the future.

10/10 – Uitstekend

Richard, Spokane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well maintained property. Granola breakfast option was very good.
2 nachten verbleven in maart 2024
Reactie van Lej op 20 mrt 2024
Hi Richard,Thank you so much for giving us a 5/5 ratings with your recent stay with us. When it comes to maintenance and cleanliness we can assure you that we are one of the best one here in Nelson and we appreciate that you mentioned that here in your review plus loving the granola breakfast for a healthier option. We hope we can welcome you again soon.

10/10 – Uitstekend

Larry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2024
Reactie van Lej op 15 mrt 2024
Hi Larry,We really appreciate the perfect score that you gave to us. It only shows that you were satisfied with the overall service and experience during your stay with us. We hope to welcome you again in the future.Thank you again,Guest Services

10/10 – Uitstekend

Gordon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Lej op 15 mrt 2024
Hi Gordon,Thank you so much for giving us a perfect score. It only shows that you enjoyed your stay with us. Looking forward to welcome you again in the future.Thank you,Guest Services

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fine accommodations
1 nacht verbleven in maart 2024
Reactie van Lej op 7 mrt 2024
Thank you so much John for a perfect score that you gave to us. This only proves that enjoyed your stay and validates the effort that the whole team exerting to ensure that you experience 100% satisfaction that you deserve.

8/10 – Goed

Maura, SOOKE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved everything about this hotel and wish we could give it five stars all around. However we slept very poorly both nights we were here. The room was great and comfortable but the bed sank in the middle and we couldn’t sleep deeply and be comfortable.. Also, if you are downstairs you hear every movement upstairs and we were awakened in the middle of the night from people walking upstairs ( we had earplugs in). The staff was super kind and helpful and the location is perfect
2 nachten verbleven in februari 2024
Reactie van Natalie op 8 mrt 2024
Hi Maura,I am so sorry to hear about you sleep not being the greatest! Thank you for bringing these issues to our attention!! If ever in the future please let our staff know of any issues during your stay so we have the opportunity to make it right and get you into a more comfortable room. We hope to see you soon!!

10/10 – Uitstekend

Mary

All
2 nachten verbleven in februari 2024
Reactie van Natalie op 8 mrt 2024
Hi Mary,Thank you so much for your recent stay!! We are so glad you had such a great stay with us. We hope to see you again soon!!

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very helpful and I highly recommend the restaurant. Fresh Italian food and friendly staff. Will be back
1 nacht verbleven in februari 2024
Reactie van Natalie op 8 mrt 2024
Hi Karen,Thank you for your compliments on our staff and our restaurant Marzano!! We are so glad you had such an amazing stay!! We look forward to seeing you again soon.

8/10 – Goed

Garth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Central
2 nachten verbleven in februari 2024
Reactie van Natalie op 8 mrt 2024
Hi Garth,Thank you so much for your recent stay! We hope to see you again soon!!

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Natalie op 8 mrt 2024
Hi Richard,Thank you for taking the time to review our hotel. We are so glad you had such an amazing stay with us!!

10/10 – Uitstekend

Leonard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Best accommodation
Nice room
1 nacht verbleven in februari 2024
Reactie van Natalie op 8 mrt 2024
Hi Leonard,We are so please to see you had such a great stay with us!! We hope to see you again soon!!

8/10 – Goed

sarah

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the king room was nice and bed was super comfortable. Easy check in, parking was ok, limited in the parking lot across the street. Only downside.
1 nacht verbleven in februari 2024
Reactie van Natalie op 8 mrt 2024
Hi Sarah,Thank you for your recent stay with us. We are so glad to see you had a great stay!!

10/10 – Uitstekend

John

1 nacht verbleven in februari 2024
Reactie van Lej op 20 mrt 2024
Hi John,Thank you so much for your time in giving as an honest review about your recent stay with us and for a perfect score over all.We hope to welcome you again in the future.

8/10 – Goed

Scott

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to dtores and bars
1 nacht verbleven in februari 2024
Reactie van Natalie op 8 mrt 2024
Hi Scott,Than you so much for your stay! We are so pleased to see you had a great stay with us!

8/10 – Goed

Carolin

Positief: Staat van de accommodatie en faciliteiten
Great location. Close to shopping, restaurants, and easy access off the highway.
1 nacht verbleven in januari 2024
Reactie van Natalie op 31 jan 2024
Hi Carolin,Thank you for your recent stay with us.We are so pleased to see you had such a great stay with us!

10/10 – Uitstekend

Dwayne, Creston

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff at check in were were very pleasant and inquired to ensure i had everything i needed. All explanations were clear and they ensured they were understood.
2 nachten verbleven in januari 2024
Reactie van Natalie op 31 jan 2024
Hi Dwayne,Thank you for your recent stay with us.We are so pleased to see you had such a great stay with us!! On behalf of our staff thank you for your kind words!!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Natalie op 23 jan 2024
Thank you for your recent stay with us. We are so glad to see you had such a wonderful time!!

10/10 – Uitstekend

Timothy

2 nachten verbleven in december 2023
Reactie van Natalie op 23 jan 2024
Thank you for your recent stay with us. We are so glad to see you had such a wonderful time!!

10/10 – Uitstekend

Y

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very comfortable. The bed was cozy with very nice cotton sheets. From the front door you step out onto Baker Street which is the main shopping and dining district of Nelson. So many choices of food and such cute shops. We will be back for sure.
2 nachten verbleven in december 2023
Reactie van Miriam MacFarlane op 31 dec 2023
Thank you for staying with us and for taking the time to review our property.We appreciate that you had other options in our area but that you chose to stay with us.We hope to see you again very soon.

10/10 – Uitstekend

Breanna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely room with jacuzzi!
1 nacht verbleven in december 2023
Reactie van Miriam MacFarlane op 31 dec 2023
Thank you for choosing to stay with us and for taking the time to review our property.The jacuzzi tubs are amazing and make for such a relaxing stay.We hope to see you again soon.

10/10 – Uitstekend

Janette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beds were comfortable and food was delicious!
1 nacht verbleven in december 2023
Reactie van Miriam op 25 dec 2023
Thank you for choosing to stay with us and for taking the time to review our property. We are so pleased that you enjoyed the food and the beds truly are comfortable.

8/10 – Goed

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Miriam op 26 dec 2023
Good Morning, Thank you for choosing to stay with us and to review our property. We hope that you will choose to stay with us again soon and improve on your next visit.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Miriam op 25 dec 2023
Thank you for choosing to stay with us and for taking the time to review our property. We are so pleased that you enjoyed yourself and we hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent experience
The staff were very friendly and helpful, the room was large and comfortable, the jacuzzi tub was great, and the restaurant connected to the hotel had delicious food. The free parking is across the street, but there is a loading zone right in front of the hotel.
2 nachten verbleven in december 2023
Reactie van Miriam op 22 dec 2023
Thank you for choosing to stay with us and also for taking the time to review our property. We hope that you will come to see us again very soon.

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Natalie op 7 dec 2023
Hi David, Thank you for your recent stay with us. We are so pleased to see you had such an amazing stay!

10/10 – Uitstekend

Irene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved how clean and updated the rooms were. The bathroom was big. Co It was very inviting, lobby was decorated for Christmas and had a fire going. We loved how easy it was to walk down the street and check out the stores and restaurants. Will definitely be back.
Reactie van Natalie op 29 nov 2023
Hello Irene, Thank you for your recent stay! We are so glad to hear you had such a great stay with us!!

10/10 – Uitstekend

Leanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Natalie op 13 nov 2023
Thank you for your recent stay! We are so please to see you had a great stay with us!

10/10 – Uitstekend

Amirhossein

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks for the service!!
4 nachten verbleven in oktober 2023
Reactie van Natalie op 8 nov 2023
Thank you for your recent stay and for taking the time to review our hotel. We hope to see you again soon!

4/10 – Matig

Ernie

Reisde met partner
Negatief: Voorzieningen
No wifi signal in the room we were assigned and staff unwilling to assign us a different room not a big deal but when you are paying 200 for one night you would think you could get what you paid for the front desk was rude never spending my money there again
1 nacht verbleven in oktober 2023
Reactie van Miriam MacFarlane General Manager op 28 okt 2023
Good Morning, I have emailed you from the Best Western Review page.I hope that we can talk on October 31st or via email at any time.

10/10 – Uitstekend

Donna, Atlanta

4 nachten verbleven in oktober 2023
Reactie van Natalie op 20 nov 2023
Thank you for your recent stay we are so glad to see you had such a great stay with us!

10/10 – Uitstekend

Donna, Atlanta

4 nachten verbleven in oktober 2023
Reactie van Natalie op 10 nov 2023
Thank you for your recent stay! We are so pleased to see you had such a great stay!! We hope to see you again soon :)

10/10 – Uitstekend

Tatyana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room , nice staff, everything as expected
1 nacht verbleven in oktober 2023
Reactie van Natalie op 17 okt 2023
Thank you for your recent stay! We are so pleased to see you had such a wonderful time :)

10/10 – Uitstekend

Ivan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
r
1 nacht verbleven in oktober 2023
Reactie van Natalie op 17 okt 2023
Thank you for your recent stay! We are so pleased to see you had such a wonderful time :)

10/10 – Uitstekend

Michael

Great location
1 nacht verbleven in oktober 2023
Reactie van Natalie op 17 okt 2023
Thank you for your recent stay! We are so pleased to see you had such a wonderful time :)

10/10 – Uitstekend

HUGO

Zakenreiziger
1 nacht verbleven in september 2023
Reactie van Natalie op 10 okt 2023
Hello Hugo,Thank you so much for your recent stay! We are thrilled to see you had such an amaxing time with us!!

4/10 – Matig

Donna, Atlanta

4 nachten verbleven in september 2023
Reactie van Miriam op 24 okt 2023
Good Morning Donna, I am sorry that we did not meet your expectations. We are open to hearing about any issues you may have had and learning how we can do better in the future.We hope you will let us know and that you will stay with us another time.

10/10 – Uitstekend

Rae

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was nice
4 nachten verbleven in september 2023
Reactie van Natalie op 28 sep 2023
Hi Rae,Thank you for taking the time to review your stay with us!! We are so glad you had such a wonderful stay we us!

8/10 – Goed

Barry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to downtown
2 nachten verbleven in september 2023
Reactie van Natalie op 20 sep 2023
Hi Barry,Thank you for your recent stay with us and for taking the time to review our hotel and your stay! We are so glad to see you had such a wonderful time :)

10/10 – Uitstekend

Darlene

1 nacht verbleven in september 2023
Reactie van Natalie op 6 okt 2023
Thank you so much for your recent stay!! We are so happy to see you had such a wonderful time :)

8/10 – Goed

Daniel

1 nacht verbleven in september 2023
Reactie van Natalie op 6 okt 2023
Thank you so much for your recent stay!! We are so happy to see you had such a wonderful time :)