Kathy Ann (the owner) was very nice. Readily available with any questions we had. The attention to detail in the room such as the furnishings, beddings, coffee and tea for our use as well as a basket of goodies (olive oil, noodles and sauce were a nice touch. Especially if you get in late and haven't had dinner. The location was wonderful, right in the center of town. Everything in walking distance. We would definitely stay there again. Highly recommend!!!