2/10 – Ontzettend slecht
Christina
Reisde met partner
27 sep 2025
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty and unmaintained. Had very loud room next door. At check in it was a problem. When I asked the front desk guy if we could move at 11pm because of the excess noise we had not even opened the room door yet, we were moved to another room and upon opening the door it was already occupied and people were in bed. Again went to the front desk and explained that the room was occupied. The man at the desk then started to swear at me and say if I didn’t like things I can f’ing leave and he’ll cancel my room. He was so rude. He then put us back in the original room next to the very loud people the room key didn’t work, at this point I did not want to deal with the very rude guy again so my BF took the room key to ask to get it fixed. At this point he just came and opened the door but never fixed the key so we could not leave the room together. He did knock on the loud door next to us and told them that We were complaining about the noise and pointed at us while we were trying to get our bags in the room. Nothing that shows as an amenity works. Pool and hot tub have been closed for a very very long time. Ice machines didn’t work. The sink in the room turned only to cold water no hot. There are no safety locks on the room doors. The cost of the room is not worth its price. Stay away from this hotel. I’ve never had a customer desk person be so vile. There was another customer there during these and she was nervous to check in after seeing him treat us this way
Christina
1 nacht verbleven in september 2025