Hotels met zwembad in New Albany

'The first night of my stay was good except for the air conditioning problem. The thermostat was not cooling properly. I called front desk and they came up to my room and tried to fix it. The desk agent gave me another room and that made me happy and relieved.'

'We had stayed here last year, and the rooms were clean as expected from our previous visit. The only issue we had was that there was no not water. I understand things can happen, but it's how issues are dealt with that is important. When we called the front desk, they advised that they were aware of the issue - it was affecting all of the rooms. They took my name a number and said they would make it right. It has been a week plus, and I have not heard from them. We had 3 rooms, so almost...