- Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Two nights in a row me and my fiancé couldn’t sleep due to the first night woken up at 11:30PM to a drunk lady going around banging on people’s doors and the front desk didn’t take care of it until they had multiple complaints after I had already called the lobby TWICE!! Then last night we got to the hotel around 10 o’clock. Wasn’t able to go to sleep due to someone Blasting their music with heavy Bass. Called the lobby again, TWICE! And this time they didn’t take care of it at all! So the loud music continued to be blasted until 6:30AM!! We decided to not call the cops and wait until we talk to the manager because we are pissed and didn’t get much sleep at all. We want a full refund for the two nights. This Inn says they don’t do refunds well at that point the cops are getting involved because this hotel has BLACK MOLD in most of the rooms!!! The rooms are not clean at all have cigarette burns in the blankets. Even in the non-smoking rooms. The New Haven inn is not worth paying $50 or more for a night.