Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 418 van 1001 beoordelingen" "
10 - Uitstekend
418
Gastenscore: 8 - Goed. 303 van 1001 beoordelingen" "
8 - Goed
303
Gastenscore: 6 - Redelijk. 125 van 1001 beoordelingen" "
6 - Redelijk
125
Gastenscore: 4 - Matig. 74 van 1001 beoordelingen" "
4 - Matig
74
Gastenscore: 2 - Ontzettend slecht. 81 van 1001 beoordelingen" "
2 - Ontzettend slecht
81
8,0/10
Netheid
8,4/10
Personeel en service
7,6/10
Voorzieningen
7,8/10
Staat van de accommodatie en faciliteiten
7,2/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
22 apr 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accomodatie was erg goed. Personeel heel vriendelijk. Ontbijt goed
Geverifieerde reiziger
2 nachten verbleven in april 2019
Reactie van Hafsa op 3 mei 2019
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 – Goed
Theo
23 mei 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima prijs kwaliteitsverhouding en goede ligging
Dit hotel ligt redelijk centraal als je leuke trips wilt maken. Maar de buurt waarin het hotel ligt is niet echt uitnodigend. De kamers zijn erg ruim, en het zwembad is, ondanks dat het vrij klein is, een welkome verkoeling na een dag in het moeras of in New Orleans. Het ontbijt was voor Amerikaanse begrippen prima.
Theo
3 nachten verbleven in mei 2018
Reactie van KMoore op 29 mei 2018
Thank you for taking the time to share your review, we appreciate your feedback.
8/10 – Goed
Samuel
Reisde met een groep, Zakenreiziger
1 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It s a convenience place for the people want to play golf at the TPC
Samuel
7 nachten verbleven in april 2024
Reactie van Sophia CSR op 3 mei 2024
Hi Samuel,Glad to hear that our location is convenient for those interested in playing golf at the TPC! Providing easy access to nearby attractions and amenities is important to us, and pleased that we could accommodate your needs. Thank you for choosing our hotel, and we hope you have a fantastic time.
10/10 – Uitstekend
Brett
28 apr 2024
Great location to get to the golf tournament.
Brett
2 nachten verbleven in april 2024
Reactie van Sophia CSR op 30 apr 2024
Hi Brett,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
10/10 – Uitstekend
Tabitha
Reisde met familie
26 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was extremely understanding and helpful!
Tabitha
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 26 apr 2024
Hi Tabitha,Thrilled to hear that you had such a positive experience with our front desk staff! Providing exceptional service and assistance to our guests is a top priority for us, and delighted that our team could exceed your expectations. Your kind words will be shared with our staff, and we look forward to welcoming you back for another great stay in the future!
2/10 – Ontzettend slecht
David
Zakenreiziger, Reisde met partner
24 apr 2024
Dirty sheets
David
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 26 apr 2024
Hi David,We apologize for the inconvenience faced by you regarding the dirty sheets. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better in the future.
8/10 – Goed
Mary
Reisde met familie, Reisde met familie en kleine kinderen
16 apr 2024
Positief: Netheid, personeel en service en voorzieningen
This property was fine because it was close to the venue. It was small but suited our needs
Mary
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 18 apr 2024
Hi Mary,Glad to hear that our property met your needs during your visit, especially given its proximity to the venue. While we may be smaller in size, we strive to provide a comfortable and convenient experience for all our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future!
8/10 – Goed
Erica
Reisde met familie
7 apr 2024
Negatief: Staat van de accommodatie en faciliteiten
I really liked how close it was to the Alario center we played at. It was conveniently close. The only thing that I was not to happy about was our sink drain wasn’t working correctly and our toilet seat was broken. We had to get up and go to an early morning volleyball tournament so by the time we got back up the hotel on Saturday, maintenance was gone we were told. I did inform the staff up front and was hoping to get a small discount but all I was told was “Thanks, I’ll notate that.” I think for the price we paid that some type of discount should have been applied. Also the sheets were a little dirty. Maybe one suggestion moving forward, is leaving a couple of toilet paper rolls instead of one. We had to ask the front desk 2x for toilet paper. Good location like I had mentioned above for our tournament. Thanks again.
Erica
2 nachten verbleven in april 2024
Reactie van Sophia CSR op 8 apr 2024
Hi Erica,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
10/10 – Uitstekend
pablo
Reisde met familie
7 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
pablo
2 nachten verbleven in april 2024
Reactie van Sophia CSR op 8 apr 2024
Hi Pablo,Thank you for your kind words! We are glad you enjoyed your time at our hotel. Providing a pleasant experience for our guests is important to us, and we appreciate your feedback. We hope to have the opportunity to welcome you back again soon!
10/10 – Uitstekend
Kame
5 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was great
Kame
2 nachten verbleven in april 2024
Reactie van Sophia CSR op 8 apr 2024
Hi Kame,Thrilled to hear that you had a great experience during your stay with us! Providing excellent service and a comfortable environment for our guests is our top priority, and delighted that we were able to meet your expectations. Thank you for choosing our hotel, and we look forward to welcoming you back again in the future!
8/10 – Goed
Natalie
25 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Natalie
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 28 mrt 2024
Hi Natalie,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your rating and hope to see you again to deliver you a 5-star experience.
8/10 – Goed
Sonya
17 mrt 2024
Positief: Netheid, personeel en service
I like the friendly staff. Particularly Debra. She made me feel comfortable and welcomed.
Sonya
3 nachten verbleven in maart 2024
Reactie van Sophia CSR op 19 mrt 2024
Hi Sonya,Thank you so much for the lovely review about your stay with us at our property. We are delighted to know that you had a fantastic experience and cannot wait to host you again soon!
10/10 – Uitstekend
Leah
12 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Leah
4 nachten verbleven in maart 2024
Reactie van Sophia CSR op 14 mrt 2024
Hi Leah,Thank you so much for the wonderful 5-star review about your recent stay. We are delighted to know that you had an awesome stay. Hope to see you very soon!
10/10 – Uitstekend
Leah
Reisde met familie
12 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was exceptional. They were very kind, helpful and knowledgeable about the area. Breakfast was the perfect start to the day with hot and cold options. Again the staff kept everything well stocked, clean, delicious and with a smile. The grounds were clean with plenty of parking. Rooms were clean and made up each day upon request. I would definately book here again. Thank you for a great visit.
Leah
Reactie van Sophia CSR op 13 mrt 2024
Hi Leah,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times in the future.
10/10 – Uitstekend
Kyle
24 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to the venue.
Kyle
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 28 feb 2024
Hi Kyle,Thank you for sharing your feedback! We're glad to hear that our hotel's proximity to the venue was convenient for you. Providing a location that meets our guests' needs is important to us, and delighted that our proximity enhanced your experience. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!
6/10 – Redelijk
Michelle, Las Vegas
17 feb 2024
The noise. The staff was too loud, I heard them through my whole stay.
Michelle
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 21 feb 2024
Hi Michelle,Our team strives to maintain a peaceful environment for all guests, and we regret that we fell short of this during your visit. We will address this issue with our staff to ensure that noise levels are kept to a minimum in the future. Your feedback is valuable to us, and we appreciate your understanding.
6/10 – Redelijk
Brandyn
15 feb 2024
Positief: Netheid, personeel en service
Not bad for the price but our biggest issue was the shower only had cold water.
Brandyn
3 nachten verbleven in februari 2024
Reactie van Sophia CSR op 16 feb 2024
Hi Brandyn,We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
10/10 – Uitstekend
Pierre
Reisde met familie, Reisde met familie en kleine kinderen
15 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love it!
Pierre
3 nachten verbleven in februari 2024
Reactie van Sophia CSR op 16 feb 2024
Hi Pierre,Thank you for an excellent 5-star review. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
2/10 – Ontzettend slecht
Jaida
Reisde met partner
15 feb 2024
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
When we first arrived, we noticed that the sheets and thin blanket on the bed were visibly soiled. We asked for replacements, and those were dirty as well. Ended up going to Walmart and purchasing sheets and a comforter for our stay to feel comfortable. Hotel was nice and quiet but lots of broken items in the room, i.e. work desk and mini fridge. The hotel also has a roach problem as we saw a number of them during our stay. I would give this place 0 stars if I could. Just pay the extra money and go somewhere else!!
Jaida
3 nachten verbleven in februari 2024
Reactie van Sophia CSR op 21 feb 2024
Hi Jaida,We regret for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
8/10 – Goed
sangmok
14 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
sangmok
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 16 feb 2024
Hi Sangmok,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
10/10 – Uitstekend
Mateen
13 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mateen
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 14 feb 2024
Hi Mateen,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
8/10 – Goed
Semone
Reisde met partner, Reisde met familie
11 feb 2024
The hotel had a musty smell and there’s no stairs. That was a strike against it. Having to lug luggage up fflights of stairs is horrible.
Semone
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 11 feb 2024
Hi Semone,We sincerely regret your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
8/10 – Goed
Adrienne
Reisde met familie
4 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Adrienne
2 nachten verbleven in februari 2024
Reactie van Sophia CSR op 5 feb 2024
Hi Adrienne,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
10/10 – Uitstekend
Ron
Reisde met familie
2 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ron
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 3 feb 2024
Hi Ron,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
10/10 – Uitstekend
Baby
Zakenreiziger
30 jan 2024
Baby
3 nachten verbleven in januari 2024
Reactie van Sophia CSR op 31 jan 2024
Hi Baby,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
6/10 – Redelijk
Chandra D
29 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chandra D
1 nacht verbleven in januari 2024
Reactie van Sophia CSR op 31 jan 2024
Hi Chandra,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.
6/10 – Redelijk
Melissa
Reisde met familie
26 jan 2024
Over charge fixed
We were over charged for the last day, but the lady at the desk worked with us to fix it.
Melissa
4 nachten verbleven in januari 2024
Reactie van Sophia CSR op 28 jan 2024
Hi Melissa,It's great to hear that the lady at the desk was able to work with you to resolve the situation. Providing excellent customer service, even in the face of challenges, is important to us, and glad that the issue was promptly addressed. We hope to have the opportunity to host you again in the future.
10/10 – Uitstekend
Robin
Reisde met familie
25 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Robin
3 nachten verbleven in januari 2024
Reactie van Sophia CSR op 28 jan 2024
Hi Robin,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
6/10 – Redelijk
Sheryl
20 jan 2024
Positief: Netheid
Negatief: Voorzieningen
Sheryl
1 nacht verbleven in januari 2024
Reactie van Sophia CSR op 21 jan 2024
Hi Sheryl,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
6/10 – Redelijk
Joshua
16 jan 2024
Joshua
4 nachten verbleven in januari 2024
Reactie van Sophia CSR op 18 jan 2024
Hi Joshua,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
10/10 – Uitstekend
Eric
Reisde met familie
16 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not luxury but you feel comfortable
This is the best hotel on the West Bank in my opinion
Eric
3 nachten verbleven in januari 2024
Reactie van Sophia CSR op 17 jan 2024
Hi Eric,Thank you for taking the time to share your thoughts on your recent stay. We're glad to hear that while our hotel may not be classified as luxury, you found it comfortable and to your liking. Your opinion that we're the best hotel on the West Bank is truly appreciated. Providing a comfortable and positive experience for our guests is our top priority. We look forward to welcoming you back for another comfortable stay in the future.
10/10 – Uitstekend
Justin
8 jan 2024
Justin
2 nachten verbleven in januari 2024
Reactie van Sophia CSR op 31 jan 2024
Hi Justin,It is heart-warming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 – Uitstekend
Natalie
7 jan 2024
Natalie
2 nachten verbleven in januari 2024
Reactie van Sophia CSR op 28 jan 2024
Hi Natalie,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
10/10 – Uitstekend
Kenneth
Zakenreiziger
3 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kenneth
3 nachten verbleven in december 2023
Reactie van Sophia CSR op 10 jan 2024
Hi Kenneth,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
10/10 – Uitstekend
Vonni
Reisde met familie
2 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel
Vonni
2 nachten verbleven in december 2023
Reactie van Sophia CSR op 10 jan 2024
Hi Vonni,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!
6/10 – Redelijk
Ana Alise
Reisde met een groep
2 jan 2024
Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Small vacation
The staff were very friendly, but the room didn't have hot water and the sink was backed up.
Ana Alise
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 11 jan 2024
Hi Ana,Thank you for bringing these issues to our attention, and we sincerely apologize for the inconvenience you experienced with the lack of hot water and the backed-up sink in your room. Your feedback is valuable, and we are addressing these issues promptly to ensure improvements. We appreciate your understanding and patience during your stay.
6/10 – Redelijk
Carley
Reisde met familie
1 jan 2024
Positief: Personeel en service
All of the hotel employees I spoke with were very kind. My only real complaint about the hotel is that you can hear EVERYTHING from the neighbors on both sides & above you if you’re on the low level. It’s like the walls are made of tissue paper. I wouldn’t stay here again just because of that.
Carley
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 11 jan 2024
Hi Carley,We appreciate your kind words about our staff's kindness. However, we sincerely apologize for the noise disturbances you experienced during your stay. Your comfort is important to us, and we regret that the soundproofing fell short of your expectations. We understand the impact this had on your overall experience, and we appreciate your honesty. Your feedback will be shared with our team as we continually strive to make improvements. We hope to have the opportunity to regain your trust in the future.
10/10 – Uitstekend
Kenneth
Zakenreiziger
27 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kenneth
5 nachten verbleven in december 2023
Reactie van Sophia CSR op 1 jan 2024
Hi Kenneth,Thank you so much for the wonderful 10-star review about your recent stay. We are delighted to know that you had an awesome stay. Hope to see you very soon!
10/10 – Uitstekend
Farah
26 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean
Farah
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 1 jan 2024
Hi Farah,Thank you for your awesome review! We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our clean room. We hope your next visit will be even more pleasant than the previous one.
8/10 – Goed
Josh
Zakenreiziger
21 dec 2023
Positief: Personeel en service
Good staff, could hear a lot of noise through walls
Josh
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 21 dec 2023
Hi Josh,Thank you for taking the time to share your feedback with us! We are glad to know that you liked our friendly staff. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger
19 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and neat. Bed had a creaky spring but comfortable and i had a good noghts sleep. Would stay again no problem!
Geverifieerde reiziger
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 20 dec 2023
Dear Guest,Glad to hear that you found our accommodations clean and neat and that you had a comfortable night's sleep despite the creaky spring in the bed. We appreciate your understanding and are pleased to know that it didn't significantly impact your overall experience. It would be our pleasure to welcome you back for another stay in the future.
10/10 – Uitstekend
Kenneth
Zakenreiziger
17 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kenneth
5 nachten verbleven in december 2023
Reactie van Sophia CSR op 17 dec 2023
Hi Kenneth,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
10/10 – Uitstekend
Latasha
17 dec 2023
Latasha
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 10 jan 2024
Hi Latasha,Our team was delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels.
8/10 – Goed
Bertha
15 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It's one of my favorite last minute options. A place where I know we're safe.
Bertha
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 17 dec 2023
Hi Bertha,We are honoured to be your go-to last-minute option and grateful for your trust in us. Ensuring a safe and secure environment for our guests is of utmost importance to us, and we are delighted to be a place where you feel at ease. Your continued loyalty means the world to us, and we look forward to providing you with many more safe and enjoyable stays in the future.
10/10 – Uitstekend
ELIYAHU
11 dec 2023
Positief: Voorzieningen
ELIYAHU
3 nachten verbleven in december 2023
Reactie van Sophia CSR op 14 dec 2023
Hi Eliyahu,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 – Uitstekend
Robin
Reisde met familie
11 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Robin
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 11 dec 2023
Hi Robin,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
6/10 – Redelijk
Donald J Scioneaux Jr
Reisde met familie
11 dec 2023
Sad
Shower was pathetic. hotel felt dirty overall Breakfast cook/server coughing like she wasn’t worried. What got me the most was this property was barely occupied however we were charged a high rate. We decided to just drive home instead of staying the second night.
Donald J Scioneaux Jr
2 nachten verbleven in december 2023
Reactie van Sophia CSR op 14 dec 2023
Hi Donald,We sincerely regret your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
8/10 – Goed
Fabian
8 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fabian
Reactie van Sophia CSR op 13 feb 2024
Hi Fabian,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
10/10 – Uitstekend
Frederick
8 dec 2023
Frederick
Reactie van Sophia CSR op 7 feb 2024
Hi Frederick,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
10/10 – Uitstekend
Jessica
2 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jessica
1 nacht verbleven in november 2023
Reactie van Sophia CSR op 7 dec 2023
Hi Jessica,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!