Exterieur
Beschikbaarheid controleren

Beoordelingen van Comfort Suites Harvey - New Orleans West

2.5 out of 5
Comfort Suites Harvey - New Orleans West
1611 Elton Court Rd, Harvey, LA

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 209 van 576 beoordelingen" "
Gastenscore: 8 - Goed. 168 van 576 beoordelingen" "
Gastenscore: 6 - Redelijk. 67 van 576 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 576 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 70 van 576 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

6,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Samuel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Helen

Reisde met familie
Positief: Netheid, personeel en service
We were on the second floor. The ice maker machine was broken on the first second floor. There was no ice bucket in the room. The coffee maker did not work at breakfast. There was no meat no grits only hard biscuits, cream gravy and hard scrambled eggs.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Nedra

1 nacht verbleven in maart 2024

8/10 – Goed

Cameron

4 nachten verbleven in maart 2024

8/10 – Goed

Vincent

Zakenreiziger, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Madhuri

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s pretty bad
1 nacht verbleven in maart 2024

4/10 – Matig

Julian

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
13 nachten verbleven in maart 2024

10/10 – Uitstekend

Jim

Positief: Netheid
1 nacht verbleven in februari 2024

4/10 – Matig

Amy

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The front desk guy was very nice but the front desk lady on Monday really needs to get off her phone and be aware of her surroundings. Also, please check on the TV's in the rooms. In December, the TV did not work properly in our room. This past weekend the TV did not work in room 212. We were told that Sunday, a new tv would be installed. Nope.
3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Michelle

no tissue or soap said they was completely out but I wasn’t told this upon booking this is crazy
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Tonyatta

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ROACHES, ROACHES, ROACHES. We booked this hotel through Orbitz and up until now have never had a problem with booking through this site. Upon check in, we proceeded to take our stuff up to the room. As we were unpacking a roach crawled out from behind the TV area. We immediately gathered our things and notified the front desk lady. She did offer to send us to the next level. But I told her my daughter is deathly afraid of cockroaches and is immunocompromised. She basically said “what do I expect, it’s New Orleans”. I said ROACHES don’t stay in one area. She said they had just sprayed a few days before and we have been the only one that complained. She stated that he called the manager and that he was not responding to her text. Told me to call the next day and he will be in by 3pm, called the next day and was told to call the back by 5pm still no manager available and he never called me back. you should not have to live with ROACHES. I will be contacting the better business bureau. I forgot to mention I did notice the musty smell as one guess noted. Be aware that Orbitz will not help you resolve the issue. You are on your one so if you book through Orbitz know your money is not safe
2 nachten verbleven in december 2023

10/10 – Uitstekend

Teresa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Edith

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pésimo servicio ! Se supone que el check in es a las 3 Y ya pasaban las 5:00 pm y nuestras habitaciones no estaban listas por que no estaban limpias ! Quisimos cancelar y la señorita del front desk solo nos gritó que no podíamos hacer cancelaciones ! Nos entregaron las habitaciones como 5:40 pm para entrar a la Habitación y toparse con un cuarto que olía terriblemente mal a húmedo moho ! Aparte de que los sillones y la cama estaban sucios . Nuevamente regresé al front desk y la señorita no me dio ninguna solución ! No me quisieron cancelar las 3 habitaciones y solo me tuve que salir por que definitivamente ahí no se podía dormir mi familia Estuvimos esperando respuesta del gerente del hotel y hasta el momento nadie nos ha contactado ! Y estamos muy decepcionados y tristes por la mala experiencia . Por qué perdimos valioso tiempo de nuestras vacaciones así como dinero .
1 nacht verbleven in januari 2024

6/10 – Redelijk

Charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was already in not to good of a mood as a i came to bury my older brother. Reserved an executive suite and was placed on the 4th floor. Room was huge and worth it, but the tv didnt work due to a short in the cord. So after 2 days of no tv being available they moved me to what was suppose to be another Execurive King Suite on the 1st floor Rm 101. The room was just a regular room that they had stuffed everything from the Executive Kind Suite into it. Sitting area had ottomans stuffed between sofa and siiting chair so unusuable. Then to top it off in the bathroom there was mold on the ceiling. Was highly disappointed and couldnt believe they were ripping people off just because they crammed everything on top of the other into the room and called it an Executive King.
3 nachten verbleven in november 2023

4/10 – Matig

Roneka

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
This hotel from the outside looks great! But when i got there the elevator only went up so we had to take the stairs to leave out. The rooms were initially clean but we stayed there 4 days with no service. The room started smelling wet like mildew and now me and my kids are sick. The cable box had a shortage so we had a hard time using the tv. Overall I will not be returning. It is not suitable for someone with kids.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Rachel

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

James Alan

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Elevator
Found out the 2nd floor elevator button did not work. The only way to get off the floor was to use stairs. The door to the stairs wouldnt open when pushed, had to use a card to depress the latch. Not one sign stated the elevator problem. Was not informed during check in. The front desk worker the next morning said "yeah, we now. Waiting in parts". NOT GOOD CUSOTMER SERVICE AT ALL, too busy on cell phone.
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Cheryl

2 nachten verbleven in december 2023

4/10 – Matig

Kim

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The initial room we had didn't have AC, and it took more than 4 hours for them to get a hold of a manager so we could get a new room.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Devante

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Marlo

Reisde met familie
Negatief: Personeel en service
NEVER AGAIN
First room had two tvs that did not work. Power outlets did not work and had bugs and spiders. Guy working at desk told my husband he was aware. He moved us to another room it was better. Had to have 2 remotes for tv. Bath tub didn’t stop up but the toilet did. Couch was gross couldn’t sit on. It was a good thing for them I prepaid!
3 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Jawad

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Eddie

Positief: Personeel en service, comfort kamer
Good, but not great.
First let me say that the Amanda the front desk clerk was excellent, we had an issue with the bathroom and she switched rooms for us. Now, for the not so good, the carpet felt like it could use a cleaning. Felt sticky and gummy, secondly not enough towels. I had to take some from a cleaning cart.
2 nachten verbleven in september 2023

10/10 – Uitstekend

David

1 nacht verbleven in september 2023

4/10 – Matig

Marlis

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I was ignored by clerk at check-in. No toilet paper holder. Bottom of tub was very slippery. Shower curtain rod was rusty. Bathroom exhaust fan was not working.
3 nachten verbleven in augustus 2023

8/10 – Goed

julio

2 nachten verbleven in augustus 2023

6/10 – Redelijk

Debbie

Negatief: Netheid
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Quentella

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

4/10 – Matig

Joby

3 nachten verbleven in juli 2023

8/10 – Goed

Calvin

Reisde met familie
Positief: Personeel en service, comfort kamer
It is OK for staying
The carpet was kind of dirty, we had to wear our sandal during our stay. The floor was sticky and a lot of dirty spot on. The closet didn't have the cross bar for hanging clothes. Bed sheets on one of two bed still had dirty black spots on. Customer service was nice.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Danielle

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in and very friendly customer service.
1 nacht verbleven in juli 2023

4/10 – Matig

diane

1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

mery

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was in poor shape. The refrigerator was frozen over. Apparently they couldn’t put a toilet paper holder so it laid on the shelf. The latch was broken and the couches were ripped. They made me walk down to get the sheets and extra blanket. There were tiles missing and the hotel had broken pieces all around. Don’t waste your money here!!
1 nacht verbleven in juni 2023

4/10 – Matig

Jessica

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
So better
There was no tissue in the room, no tissue in the bathroom down the hall. Mold on the ceiling in bathroom the curtains were dirty like they had been sitting in water or something
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Abigail, Philadelphia

Negatief: Netheid, staat van de accommodatie en faciliteiten
Reserve a room with 2 beds and a sofa bed and when I got to the room they changed it for one bed and a sofa bed without letting me know. Then they can changed it because they were sold out. Still waiting for my refund.

6/10 – Redelijk

Robyn

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The Staff was friendly. We could tell that the room was freshly cleaned because our bathroom floors were still wet when we got into the room and the smell of cleaning products was strong. The room appears to be in the middle of a renovation. A portion of the wall was haphazardly plastered but not painted. The curtains had brown water stains. The toilet paper roll was broken. The shower water pressure was dismal. We couldn’t get the cable box on the TV to work.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Coston

2 nachten verbleven in februari 2023

10/10 – Uitstekend

Coston

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location Friendly clean and quiet
1 nacht verbleven in februari 2023

8/10 – Goed

Nancy

Reisde met een groep
Positief: Personeel en service, voorzieningen
Some of the ice machines did not work.
1 nacht verbleven in februari 2023

2/10 – Ontzettend slecht

Victoria

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Horrible the rooms were so disgusting I felt nasty just being in there..
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Dannell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Crystal

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023

10/10 – Uitstekend

mark, wheaton

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the fact I got there off the cruise ship and she let me check in at 11am instead of 3pm!!!!!!!!!!!!
1 nacht verbleven in december 2022

6/10 – Redelijk

Arriane

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in december 2022

4/10 – Matig

Joseph

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Elevator broken. No smokers area. Indifferent staff.
3 nachten verbleven in december 2022

4/10 – Matig

crystal

Reisde met partner
Negatief: Netheid
The first room that I checked into didn’t have working heat. The second room had stains and the sheet curtain was covered in mildew! I called to speak to manager, no one has called me back.
1 nacht verbleven in november 2022

10/10 – Uitstekend

Quentella

1 nacht verbleven in november 2022

10/10 – Uitstekend

Ruby

2 nachten verbleven in oktober 2022

2/10 – Ontzettend slecht

Terence

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The nastiest dirtiest place to stay bed wear not clean rooms smell like pee mile dew on curtains
1 nacht verbleven in september 2022

8/10 – Goed

Katrin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es funktionierte keine Eismaschine. Das Frühstücksbüffet wurde bereits 15 min. früher geräumt.
3 nachten verbleven in september 2022