4/10
I’ve stayed at several embassy suites and this one was by far worst. We arrived Friday night to a very comfortable cold room. Once we woke up Saturday morning and got dressed we noticed how hot it was and adjusted the a/c and left. When we returned around 5:30 the room was at 85 and 80 at night. Called front desk about 10 pm and was told an engineer would come by. A few hours went by and no one showed . I called again and he came right up and did some repair. This is now 1 am Sunday which was our departure day. A hour went by and still no cold air. I called the front desk around 3 and was told someone is working on getting air all rooms “it’s just not my room”. We had no choice but to use our luggage to keep the door open so we could get some type of cool air. By check out at 11 I was so sick and literally dripping with sweat! I will never return here! Majority of my hotel stay was with no air! We had no choice but to stay outside and walk around or sit in a cool bar. Now the social hour was nice and breakfast was nice as well.

jessica
2 nachten verbleven in juli 2025