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Beoordelingen van Hampton Inn Slidell

2.5 out of 5
Hampton Inn Slidell
56460 Frank Pichon Rd, Slidell, LA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 233 van 455 beoordelingen" "
Gastenscore: 8 - Goed. 134 van 455 beoordelingen" "
Gastenscore: 6 - Redelijk. 49 van 455 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 455 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 455 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

George

1 nacht verbleven in april 2024

8/10 – Goed

Melissa

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van JG op 16 apr 2024
Thank you for staying with us.

8/10 – Goed

Shunta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great! The only thing was the parking lot need more parking space
2 nachten verbleven in februari 2024
Reactie van JG op 22 feb 2024
Thank you for staying with us. We hope to see you again soon.

10/10 – Uitstekend

Joe, Tucker

1 nacht verbleven in februari 2024
Reactie van JG op 16 apr 2024
Thank you for staying with us. We hope to see you again soon.

8/10 – Goed

Stephanie

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Stayed for 2 nights when we were in town for a wedding. Amenities were average in terms of basics and room was clean-ish (found some old crusty bread on our floor when we walked in?) but pretty outdated. I don’t think the building can handle guests at max capacity because on one of the days, the shower took 20 min to get hot water and when phoning the front desk I was just told to wait because everyone was probably using the shower. Then the elevator ended up breaking on one of the days. Only saving grace was that the free breakfast was really good and Kappy’s Sports bar was across the parking lot and a good time! Otherwise, if it weren’t for wanting to be in the same hotel with other wedding guests, I would’ve preferred somewhere nicer.
2 nachten verbleven in januari 2024
Reactie van JG op 6 feb 2024
Thank you for staying with us. I apologize for the inconvenience you were caused.

10/10 – Uitstekend

Sheron

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I just like it overall nice place , clean , staff was very friendly and nice, if we needed anything Pamela and Jaime, right off interstate we will stay here again. Thank You
1 nacht verbleven in februari 2024
Reactie van JG op 6 feb 2024
Thank you for staying with us. We hope to see you again soon. Have a great day!

10/10 – Uitstekend

Roger

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van JG op 6 feb 2024
Thank you for staying with us. We hope to see you again soon!

10/10 – Uitstekend

Tricia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/A
1 nacht verbleven in januari 2024
Reactie van JG op 17 jan 2024
Thank you for staying with us. We hope to see you again soon.

10/10 – Uitstekend

Luis

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quick stay
It was a quick check in, they are very dog friendly, the rooms are clean and smell good. The free breakfast is hot and the checkout was fast.
1 nacht verbleven in januari 2024
Reactie van Hampton Inn op 6 jan 2024
We appreciate your feedback and am glad you enjoyed your stay. We hope to see you again in the future.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Could have been better
Hot water in the shower didn't work well. No fan in the bathroom. Difficult to control the heat in the room over night. Staff very friendly and accommodating. Breakfast area needed replenished more frequently. Bed was marvelous, linens cozy, room quiet.
1 nacht verbleven in december 2023
Reactie van JG op 2 jan 2024
Thank you for staying with us. I apologize for the inconvenience you were caused but appreciate your feedback.

2/10 – Ontzettend slecht

John

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Fire alarm sounded at 12am no fire.Heater doesn’t work need I say more…
1 nacht verbleven in december 2023
Reactie van JG op 2 jan 2024
Thank you for staying with us. We appreciate your feedback.

4/10 – Matig

Juan

1 nacht verbleven in december 2023
Reactie van JG op 2 jan 2024
Thank you for staying with us. We appreciate your feedback.

8/10 – Goed

Amber

1 nacht verbleven in november 2023
Reactie van JG op 24 nov 2023
Thank you for staying with us. We hope to see you again soon.

4/10 – Matig

Michelle

Reisde met partner
The woman who checked us in, Angel, was overly cordial and nice to the couple who was in front of us. Apparently they were Diamond-level customers as they were given a bag of goodies. She even wished them a Happy Thanksgiving. When I got up to the counter and Angel saw that I made my reservation through Expedia, her entire demeanor changed. No smile, no nice words. Cold and rude. After swiping my CC for the $50 holding charge for incidentals, she told me to swipe my card again for another $119.50 charge. When I questioned her about that and told her that I already paid through Expedia, she said she knew that, but I still needed to swipe my CC again, so I did. Got to the room & I wanted to take a hot shower. I let water run for several minutes, still no hot water. So I went down to the counter and told Angel. She didn’t say sorry for the inconvenience. Just gave me a key to a new room. The woman at the front desk this morning was everything you would expect for a front counter employee. She was kind, polite, apologized for the error made by Angel, and credited my card appropriately. The woman who was working the breakfast bar was friendly and courteous too. Although I know that several businesses are short-handed and that businesses have to take what they can get, and I don’t want anyone to lose their job, but I strongly encourage that Angel needs a lot more training in dealing with ALL customers with courtesy instead of just to the ones who hold a certain status.
1 nacht verbleven in november 2023
Reactie van JG op 24 nov 2023
I apologize for the issues you encountered with our front desk agent. I will be working with the staff to ensure this doesn't happen again. I hope you'll give us another chance next time you're in the area. Have a wonderful day!

10/10 – Uitstekend

Mike

3 nachten verbleven in november 2023
Reactie van JG op 20 nov 2023
Thank you for staying with us. We hope to see you again soon.

10/10 – Uitstekend

Penny

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van JG op 8 nov 2023
Thank you for staying with us. We hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice accommodation
Very nice place to stay; clean, comfortable, nicely furnished, & pleasant sfaff.
1 nacht verbleven in november 2023
Reactie van JG op 8 nov 2023
Thank you for staying with us. We appreciate your feedback. Have a great day!

10/10 – Uitstekend

Fred

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was convenient place to stay for a trip in to New Orleans to the WWII Museum and then catch the 10 to Florida
2 nachten verbleven in oktober 2023
Reactie van JG op 29 okt 2023
Thank you for staying with us. We hope to see you again soon.

8/10 – Goed

Dianne

Positief: Voorzieningen
We had to wait for hot water in our first night. Was told they put in a new water system and would have to let it run for awhile. Never heard of that before. Rest of the stay was fine. Also, did not have ESPN football channels or the SEC channel. That’s bad when it’s football season.
2 nachten verbleven in september 2023
Reactie van JG op 13 sep 2023
Thank you for staying with us. We appreciate your feedback. Have a wonderful day!

10/10 – Uitstekend

Peter, Springville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful and pleasant staff but the property is showing it’s age.
1 nacht verbleven in september 2023
Reactie van JG op 13 sep 2023
Thank you for staying with us. We hope to see you again soon!

8/10 – Goed

James

Positief: Netheid, personeel en service en comfort kamer
Hinge was broken on cabinet door at fridge, toilet slow
1 nacht verbleven in augustus 2023
Reactie van JG op 31 aug 2023
Thank you for staying with us. We appreciate your feedback.

8/10 – Goed

Robert

Reisde met een groep, Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was excellent but rooms need an upgrade. Mattress wasn’t comfy, shower was kinda meh and needs a fixing. AC needs to be replaced the old ones are too noisy. I could go a little further but everything was great just please update the rooms and install plumbing fixtures properly please!!!!
2 nachten verbleven in juli 2023
Reactie van JG op 16 jul 2023
Thank you for staying with us. We appreciate your feedback.

8/10 – Goed

Sam

1 nacht verbleven in juli 2023
Reactie van JG op 31 aug 2023
Thank you for staying with us. We appreciate your feedback.

4/10 – Matig

Kristen

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Never again
Hot musty room with broken AC initially then room changed from king bed studio to queen double that smelled like old cigarettes, had a filthy bathroom, and hot water in the bathroom sink but freezing cold water. Our team will be looking for other places to stay for future baseball tournaments.
1 nacht verbleven in juli 2023
Reactie van JG op 13 jul 2023
We appreciate your feedback. Have a great day!

10/10 – Uitstekend

MARCH

2 nachten verbleven in juli 2023
Reactie van JG op 31 aug 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Uitstekend

Renee

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was so friendly and helpful! Nice room. Comfortable bed and room was clean. Will stay here again.
1 nacht verbleven in juni 2023
Reactie van JG op 25 jun 2023
Thank you for staying with us. We look forward to seeing you next time you're in the area!

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very. Clean and pet friendly
1 nacht verbleven in juni 2023
Reactie van JG op 24 jun 2023
Thank you for your feedback. We hope to see you again soon!

10/10 – Uitstekend

Maryna

1 nacht verbleven in juni 2023
Reactie van JG op 24 jun 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Uitstekend

Jonathan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great choice, would stay here again.
Great stay. Clean, comfortable, great breakfast, friendly staff what more could you want?
2 nachten verbleven in juni 2023
Reactie van JG op 19 jun 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Uitstekend

Debra

1 nacht verbleven in juni 2023
Reactie van JG op 19 jun 2023
Thank you for staying with us!!!

8/10 – Goed

John

Reisde met familie
Positief: Personeel en service
Property was very dirty in parking lot, especially around and behind garbage cans. Back door where employees smoke was covered in cigarette butts and trash.
1 nacht verbleven in juni 2023
Reactie van JG op 17 jun 2023
Thank you for staying with us. I apologize for the inconvenience you were caused but appreciate you bringing it to our attention. Have a wonderful day!

10/10 – Uitstekend

Abbey

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was comfortable, clean, and safe. Great breakfast and friendly staff.
3 nachten verbleven in juni 2023
Reactie van JG op 17 jun 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Uitstekend

Sheila

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
2 nachten verbleven in mei 2023
Reactie van JG op 2 jun 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Uitstekend

gertrude

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unlike the same chain Hampton in Fort Payne Alabama this hotel did not charge me for my service pet and gave us a little bag of treats. Great place to stay!
1 nacht verbleven in mei 2023
Reactie van JG op 26 mei 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Uitstekend

Dawn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Right off Interstate but quite and easy parking
1 nacht verbleven in mei 2023
Reactie van JG op 18 mei 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Uitstekend

Melanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I always love the beds at any Hampton but the room smelled musty. I thinks it’s time they shampooed these carpets, otherwise it was all great!
1 nacht verbleven in mei 2023
Reactie van JG op 16 mei 2023
Thank you for staying with us. We appreciate your feedback and hope to see you again soon.

6/10 – Redelijk

John

1 nacht verbleven in mei 2023
Reactie van JG op 2 jun 2023
Thank you for staying with us!

10/10 – Uitstekend

Alice

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
Great stay
2 nachten verbleven in april 2023
Reactie van JG op 6 mei 2023
Thank you for staying with us. We hope to see you again soon!

4/10 – Matig

Hector

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bathroom was dirty. Toilet did not work properly. Flapper in tank held in place by a cord and not sealing properly losing water and having to manually be sealed several times during the stay. Toilet handle needed replacement as it also did not work. Front desk notified.
1 nacht verbleven in april 2023
Reactie van JG op 2 mei 2023
I apologize for the inconvenience you were caused. I hope you'll give us another chance next time you're in the area.

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, personeel en service
The hotel was nice but the room we was in had no hot water we had to go to a open room to take a hot shower
2 nachten verbleven in april 2023
Reactie van JG op 25 apr 2023
Thank you for staying with us. I apologize for the inconvenience you were caused. I hope you'll give us another chance next time you're in the area.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The atmosphere was very friendly. The room was clean. I am handicapped and was afforded an accessible room without any problem. When in the area we will choose this hotel again.
1 nacht verbleven in april 2023
Reactie van JG op 15 apr 2023
Thank you for staying with us. We hope to see you again soon.

8/10 – Goed

Blaine

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2023
Reactie van JG op 15 apr 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2023
Reactie van JG op 4 apr 2023
Thank you for staying with us. We hope to see you again soon. Have a fantastic day!

10/10 – Uitstekend

Lee

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van JG op 3 apr 2023
Thank you for staying with us. We hope to see you again soon!!

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our stay. We were there for 3 days. We enjoyed having a nice breakfast and everyday having something different. Staff was very friendly and kept the place very clean.
3 nachten verbleven in maart 2023
Reactie van JG op 1 apr 2023
Thank you for staying with us. We hope to see you again soon!

8/10 – Goed

Marion

5 nachten verbleven in maart 2023
Reactie van JG op 17 apr 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Uitstekend

Ken

1 nacht verbleven in maart 2023
Reactie van JG op 17 apr 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Uitstekend

Hamlet

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service
1 nacht verbleven in maart 2023
Reactie van JG op 28 mrt 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Uitstekend

Daryl

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van J. Ganus op 21 mrt 2023
Thank you for staying with us. We hope to see you again soon!

8/10 – Goed

ShaClay

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023
Reactie van JG op 23 mrt 2023
Thank you for staying with us. We hope to see you again soon!!