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Beoordelingen van Inn on St Ann

3 out of 5
Inn on St Ann
1013 St. Ann, New Orleans, LA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 497 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 297 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 118 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 44 van 1002 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Martinus, Bergen op Zoom

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lekker dichtbij bourbonstreet,vriendelijk personeel
Reactie van AM op 30 jul 2023
Thank You For Your Feedback!!

8/10 – Goed

Wolfgang

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
The Check in was not well organized Perfect central but quiet location
11 nachten verbleven in april 2024

4/10 – Matig

Cal

Positief: Netheid
I got rebooked from here into a sister property that was an extra half mile away from the conference I was attending. Additionally the room I was rebooked into had absolutely no windows which was difficult to deal with. Check in was difficult, getting ahold of the hotel via phone was consistently difficult. Staff was friendly.
6 nachten verbleven in april 2024

4/10 – Matig

Lesley

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Theresa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking is far. The staff is very friendly!
4 nachten verbleven in februari 2024

8/10 – Goed

Johnathan C

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff
3 nachten verbleven in maart 2024
Reactie van AM op 24 mrt 2024
So glad you enjoyed your stay with us!

8/10 – Goed

Savone felicita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk was very helpful . Room Was clean. Will Stay there again. Block was quiet, I was solo and felt safe!
2 nachten verbleven in maart 2024
Reactie van AM op 19 mrt 2024
We are so glad to hear that you enjoyed your stay with us!! We’d love to have you again!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location Sweet team working to help you TY
2 nachten verbleven in februari 2024
Reactie van AM op 19 mrt 2024
So glad you enjoyed your stay!! We’d love to have you again!

8/10 – Goed

Henry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van AM op 18 mrt 2024
Thanks for the review!

6/10 – Redelijk

Laura

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Property is uncared for. Sink was clogged.
1 nacht verbleven in maart 2024
Reactie van AM op 14 mrt 2024
We do apologize about the clog in the sink. This property will be undergoing a total renovation beginning this month.

10/10 – Uitstekend

Pamela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very nice and friendly. Always made you feel welcomed. It was in a quieter part of town but still close enough to the action of NO. This building was established in 1830, it used to be a brothel, & it had once belonged to Marie Laveau’s husband. I would definitely stay here again.
2 nachten verbleven in maart 2024
Reactie van AM op 13 mrt 2024
Thank you for the great review!! We are so glad you enjoyed the history as well as the accommodations we provide!

10/10 – Uitstekend

Esmeralda, CHICAGO

Reisde met partner
Positief: Netheid, personeel en service
.
3 nachten verbleven in maart 2024
Reactie van AM op 13 mrt 2024
Thanks for a great review!!

8/10 – Goed

Louise, Saginaw

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is quaint. Because it’s an older building there is no elevator. The staff was awesome!!
1 nacht verbleven in maart 2024
Reactie van AM op 11 mrt 2024
So glad the staff were able to take care of you during your stay! Check us out if you plan to visit New Orleans again and experience the property after renovations!

10/10 – Uitstekend

Juliana

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very friendly stuff, property is on the older side
1 nacht verbleven in maart 2024
Reactie van AM op 11 mrt 2024
Thanks for the great review!!

2/10 – Ontzettend slecht

Kerri

4 nachten verbleven in februari 2024
Reactie van AM op 8 mrt 2024
We are sorry to hear that you did not enjoy your stay with us!

6/10 – Redelijk

Monty

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The Inn on Saint Ann's is situated well in the French Quarter. It has historical charm but needs a refresh. The staff were friendly enough and accommodating. They communicated well and were eager to assist. I would provide this property as an option to friends when visiting New Orleans.
3 nachten verbleven in maart 2024
Reactie van AM op 6 mrt 2024
We are happy to hear that you’d recommend us to friends who travel. And you’ll be excited to hear that this property will indeed be undergoing a complete renovation beginning March 2024. Please consider us again when traveling to New Orleans and let us know then if we’ve hit your expectations.

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van AM op 7 mrt 2024
So glad you enjoyed your stay with us!

6/10 – Redelijk

Niel

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was nothing like the online photos. The safe didn't work, the phone didn't work, the water pressure was almost nonexistent, very little to no hot water. If there was a way to get a refund I would!
2 nachten verbleven in februari 2024
Reactie van AM op 6 mrt 2024
We are sorry to hear that your experience was not what you had hoped for. We strive to make sure all of our guest have a comfortable, enjoyable, and safe time while visiting New Orleans. This property will be undergoing a total renovation beginning March 2024 so please consider us again once we’ve completed this rebranding and let us try again.

2/10 – Ontzettend slecht

Michele

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Couldn’t get our room until 6:00. Had to wait in the lobby for 3 hrs. No internet, no hot water or pressure, no maids. Was promised a refund for 1 night which never materialized and they will not return calls. Shabby property. Stay somewhere else
Reactie van Am op 2 mrt 2024
We do apologize for the wait you encountered to get into your room. We were short on housekeepers that day and did the best we could to insure your room was clean, comfortable, and up to our standards. Compensation was given for the first night. Again we do apologize.

10/10 – Uitstekend

Rebekah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved everything about the stay! There is a lock to the courtyard and a lock to the door, so definitely felt safe. Walking distance to the Louie Armstrong park, Bourbon Street, food, bars, local grocery, easy to catch an Uber, and staff will even help set up transport to the airport if needed. The staff were helpful and friendly. The ONLY real complaint I have is that the tub didn’t have a stopper or drain cover, but that’s it! Not a deal breaker by any means. Love, love, love… and will be back!
1 nacht verbleven in februari 2024
Reactie van AM op 1 mrt 2024
We are so glad you enjoyed your time with us in New Orleans!! Thank you for the positive review and we can’t wait to have you plan your next stay!!

6/10 – Redelijk

Russell

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
When we arrived we were greeted and checked in to our room. Walked up to room 72 and found it to be clean, and in good condition. I was totally taken back by the fact that we had no windows, so it was basically a dark box. There is wear and tear on bathroom, and it would have been nice to have a small bistro table with a couple chairs in the room. There should be some information given when booking that the rooms are windowless
4 nachten verbleven in februari 2024
Reactie van AM op 25 feb 2024
Since our hotel is located in a historical home only a few rooms are located in the interior. We do apologize if this put a damper on your trip and overall experience. We ask that you try one of our sister properties for your next stay. Hopefully you enjoyed New Orleans and all the city has to offer

2/10 – Ontzettend slecht

barrett Dean

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
4 nachten verbleven in februari 2024
Reactie van AM op 21 feb 2024
We are sorry you didn’t enjoy your stay with us!

8/10 – Goed

Sara

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We had a problem at the check in, but they solved it the day after. The woman at the front desk was super nice and apologised for the problem it occurred to us. The room was great and the area is really close to many interesting points as well as the main streets of the French Quarter.
2 nachten verbleven in januari 2024
Reactie van AM op 19 feb 2024
We are so glad to hear that despite a minor occurrence at check in that our front desk agent was able to rectify it and you were able to enjoy your time in new Orleans. We hope if you ever come back that you keep us in mind for your next accommodations

2/10 – Ontzettend slecht

Marie

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a horrible place to stay if you are a female. The picture that Expidia used presented a false narrative of the place. And there is not an elevator. I had to go across the street to the actual place to get a room. I left immediately.
3 nachten verbleven in februari 2024
Reactie van AM op 18 feb 2024
Hi MarieWe are sorry that you didn’t feel comfortable in our property and worried about safety. All of our properties are gated and require a keycard to enter. It is very secure. We apologize for how you felt but we do strive to provide accommodations that are safe, secure, and comfortable to all who stay.

10/10 – Uitstekend

George

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the place
2 nachten verbleven in februari 2024
Reactie van AM op 16 feb 2024
We’re so glad that you enjoyed your stay with us!

4/10 – Matig

james

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Noone answers the phone for service, no 24 hour service. Outside patio is buckled and rotting causing trips and falls
3 nachten verbleven in februari 2024
Reactie van AM op 16 feb 2024
Hi JamesWe apologize about the phone system going down over the weekend and the delay in fixing it. Due to Mardi Gras we were unable to get the phone company in to address the issue with the city closing off the streets for them to drive down. We hope you enjoyed your time in the city and plan to visit again!

10/10 – Uitstekend

Susan Lynn

Reisde met partner
Positief: Netheid, personeel en service
The bed and shower are great The room I very small need paint
4 nachten verbleven in februari 2024
Reactie van AM op 13 feb 2024
Thank you for the feedback. We are glad you enjoyed your stay!

8/10 – Goed

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2024
Reactie van AM op 11 feb 2024
Glad you enjoyed your stay with us!

10/10 – Uitstekend

Jean, Lakeland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a much older facility than what im used to staying out, but it is well maintained, clean and charming. The only thing missing is an elevator.
1 nacht verbleven in februari 2024
Reactie van AM op 9 feb 2024
Glad you enjoyed your stay with us!

2/10 – Ontzettend slecht

Matthew

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Im disappointed in Expedia Going back to booking
1 nacht verbleven in februari 2024
Reactie van AM op 8 feb 2024
Sorry you did not enjoy your stay with us.

10/10 – Uitstekend

Deirdre, Detroit

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The attendants at the property were so nice to me and made me feel at home, they helped me find things to do and places to eat at. I arrived at this venue super sad and they made my experience way better. My room was quiet and the outdoor view from the room is beautiful.
1 nacht verbleven in februari 2024
Reactie van AM op 6 feb 2024
So glad you enjoyed your stay with us!

6/10 – Redelijk

EK

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van AM op 6 feb 2024
Sorry you didn’t enjoy your stay!

8/10 – Goed

Shanterika

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mr. Dewayne treated me like family. He provided excellent support in terms of dining and transportation recommendations even loaned his umbrella to me on a rainy day. I would definitely stay again. The area was safe and within walking distance, about 10 min., from bourbon street attractions.
2 nachten verbleven in januari 2024
Reactie van AM op 4 feb 2024
So glad you enjoyed your stay!

10/10 – Uitstekend

Anna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing customer service as always. My husband and I adore this property and will choose to stay here over and over.
3 nachten verbleven in januari 2024
Reactie van AM op 2 feb 2024
So glad you enjoyed your stay with us!

8/10 – Goed

Amy

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
6 nachten verbleven in januari 2024
Reactie van AM op 3 feb 2024
Glad you enjoyed your stay!

8/10 – Goed

Amber, san antonio

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall we had a great quick stay! It is so convenient and walkable to get to all the classic spots and very reasonable prices. The staff we encountered were all very nice and everyone was working hard! As others have mentioned these are old buildings so expect to have skinny walkways and no elevators. They only bummer was that our water wouldn’t get hot or even warm in the shower and because we were given a room in their sister property across the street the Wi-Fi didn’t reach and I unfortunately had no service in the room. Super minor stuff but it was such a great location for a very quick trip to New Orleans!
1 nacht verbleven in januari 2024
Reactie van AM op 30 jan 2024
So glad you enjoyed your stay with us!

8/10 – Goed

James, Cheboygan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van AM op 30 jan 2024
So glad you enjoyed your stay with us!

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay. Would definitely stay again.
4 nachten verbleven in december 2023
Reactie van AM op 24 jan 2024
Glad you enjoyed your stay!!

10/10 – Uitstekend

Erandi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van AM op 24 jan 2024
Glad you enjoyed your stay!

6/10 – Redelijk

gary

Positief: Personeel en service
2 nachten verbleven in januari 2024
Reactie van AM op 24 jan 2024
Thanks for the feedback!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van AM op 24 jan 2024
Glad you enjoyed your stay!

8/10 – Goed

Brian

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
2 nachten verbleven in januari 2024
Reactie van AM op 24 jan 2024
Glad you enjoyed your stay!

10/10 – Uitstekend

Nicole

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was incredibly friendly and went above and beyond during our stay. All day and night they were available to assist and did with immense kindness and care. Greatly appreciate making our trip that much better.
3 nachten verbleven in januari 2024
Reactie van AM op 21 jan 2024
So glad you enjoyed your stay!

10/10 – Uitstekend

Rochelle

Reisde met familie
Positief: Netheid, personeel en service
The staff treated us very well
3 nachten verbleven in januari 2024
Reactie van AM op 18 jan 2024
Glad you enjoyed your stay!!

6/10 – Redelijk

David

Reisde met partner
Positief: Netheid, voorzieningen
The photos of this property do not adequately represent the conditions of the room. On a positive note, the rooms were very clean. The woman at the front desk was nice, but not welcoming in anyway. There were other staff that were more welcoming during our stay when we came back from a walk. Our room had curtains/blinds (three of them) that were broken. We were not able to let any natural light into our room during the day. Overall, this hotel stay was adequate for our one night stay, but we were not overly impressed with this property.
1 nacht verbleven in januari 2024
Reactie van AM op 16 jan 2024
Sorry we did not meet your expectations!

10/10 – Uitstekend

Jonatan, New Orleans

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved my stay. The staff is amazing, cant get better location than this and very New Orleanian vibe
5 nachten verbleven in januari 2024
Reactie van AM op 16 jan 2024
So glad you enjoyed your stay!!

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really friendly staff that will take care of you if you need anything during your stay. Historic building and location at a fraction of the price of its competition. Really happy with this stay.
2 nachten verbleven in januari 2024
Reactie van AM op 15 jan 2024
Thanks for the feedback!! Glad you enjoyed your stay!!

10/10 – Uitstekend

chonpathathip

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van AM op 15 jan 2024
Thanks for the feedback!!

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van AM op 15 jan 2024
Thanks for the feedback!!

10/10 – Uitstekend

Keirahyin

1 nacht verbleven in januari 2024
Reactie van AM op 30 jan 2024
So glad you enjoyed your stay with us.