3 bars/lounges, lobbylounge, bar met dakterras

Beoordelingen van NOPSI Hotel, New Orleans

4.5 out of 5
NOPSI Hotel, New Orleans
317 Baronne St, New Orleans, LA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 1029 van 1397 beoordelingen" "
Gastenscore: 8 - Goed. 235 van 1397 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 1397 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 1397 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 1397 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Hotel Management op 21 sep 2023
Thank you so much for your 5-star review! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Romy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice staff, clean room.
5 nachten verbleven in juli 2021
Reactie van Hotel Management op 30 jul 2021
Thank you for taking a moment to share your experience. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Your kind acknowledgment of the service of our associates is very much appreciated. I cannot wait to share your kind words! We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. I appreciate the feedback that you have shared, and we certainly look forward to your return!

6/10 – Redelijk

Stephanie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Area was great for getting around however pool was closed and wasnt able to enjoy why I picked this hotel to begin with. Everything else was fine
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Debbie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay! Would recommend you come for a visit!
1 nacht verbleven in mei 2024

8/10 – Goed

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk was quite busy handling check ins and such and they were professional & friendly despite the throng waiting. The bell man were great, very helpful and friendly. My only quibble is there was no coffee maker in the room ( I asked for one and it was brought up). For the price, I thought this hotel was definitely a good value (rooms were comfortable and great location).
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Michel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Kristi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Early check in was great!!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ashlee, BELLE CHASSE

Negatief: Personeel en service
1 nacht verbleven in mei 2024

8/10 – Goed

Kathleen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location.
3 nachten verbleven in mei 2024

8/10 – Goed

Keri

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was amazing. Carpets could use a deep cleaning and the room had entirely too much humidity.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Roslyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The visit was phenomenal. The valet was so nice. The room was clean and impeccable. I will return 10/10.
3 nachten verbleven in mei 2024

8/10 – Goed

Rute, brockton

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The most beautiful hotel lobby!! The service was great and we loved the amenities, especially the roof top pool. Close proximity to everything. Will be back to NOLA for sure
2 nachten verbleven in mei 2024

6/10 – Redelijk

Cynthia, Duarte

The water in the shower was coming out. They did not offer anymore water.
3 nachten verbleven in mei 2024

8/10 – Goed

Ihab

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
5 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Sara

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I realize that a lot of these issues fall under the "first world problems" category, but when you spend a good chunk of your hard earned money to stay in a luxury hotel, you should get what you pay for. That didn't happen here. - Check-in was rushed even though we were the only ones checking in at the time. No friendly chatter, just "here are your room keys". - The room smelled like old Cheetos. - None of the lights worked except the desk lamp. - The bathroom door wouldn't fully close. - In-room dining was "out of stock" on several basic items. - The footboard of the beds stuck out in such a way that my son has a terrific bruise from running into it several times (it was dark!) All of that I was willing to shrug off until the internet issues started. My son needed the Wi-fi for some schoolwork. He was having trouble getting it going so he called the front desk, and they hung up on him. So I called. 3 times. They didn't answer. I went down to the front desk and was given some troubleshooting steps to try. The steps didn't work. I returned to the front desk where I was told that they couldn't help and I should contact the hotel's ISP. I called the ISP. They started a trouble ticket and assured me someone would reach out within 24 hours. We gave up at this point, packed our things and left. Or tried to. At the front desk, we were told that the computer was down. I had to write my room number and email on a post-it. Still haven't gotten a receipt.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Tika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel and friendly staff. The computers were down during my stay so that impacted check-in. Other than that, everything was good.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

sharlene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful hotel I give it a 10
2 nachten verbleven in mei 2024

6/10 – Redelijk

Madison

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The room felt very damp at all times even with the AC blowing and did not feel linens were properly cleaned
4 nachten verbleven in mei 2024
Reactie van Property Management op 15 mei 2024
Thank you so much for your sharing your concerns with us. Please accept our apologies that your room was not as comfortable as it should have been. This is not a typical experience at our property, and our team will be sure to look into your comments further and make changes where necessary. Please consider giving us another chance to serve you in the future and demonstrate the high level of service we normally provide.

10/10 – Uitstekend

Shunequa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is very nice. The only issue was the system went down when checking in, it took two days for us to get keys, and our room was only cleaned once and not daily like it said. Was not sure if I needed to request that it be done everyday. Room was beautiful, the view was ok. Staff very friendly and helpful. We will be back again. Thank you for a lovely stay.
4 nachten verbleven in mei 2024
Reactie van Property Management op 15 mei 2024
Thank you for sharing your feedback with us. While we're happy that you enjoyed your overall stay, we apologize for the major inconveniences you faced upon arrival. We truly appreciate your comments as we're always looking for opportunities to improve our guest experience. We hope you'll give us another chance to provide you with a more enjoyable stay in the future.

10/10 – Uitstekend

Asia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property
1 nacht verbleven in mei 2024
Reactie van Property Management op 14 mei 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 – Goed

Anna

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice size rooms. Very friendly staff. The restaurant food wasn't the best, but the bartender and drinks were very good. Spacious entry area/ lobby with lots of seating, indoor and outside
6 nachten verbleven in mei 2024
Reactie van Property Management op 14 mei 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel in New Orleans in my opinion. Best rooftop pool with bar and another great bar by lobby with the most friendly staff around town!
1 nacht verbleven in mei 2024
Reactie van Property Management op 14 mei 2024
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 – Uitstekend

Sean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel within walking distance of the main tourist areas and transport options like the tram and the buses. Room was huge, rooftop swimming pool was a nice area when the sun got hot. Friendly staff and gave us a late checkout. All in all 10 out of 10
3 nachten verbleven in mei 2024
Reactie van Property Management op 14 mei 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 – Uitstekend

Steven

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Property. Very large rooms, wonderful staff. Clean and contemporary with charm.
2 nachten verbleven in mei 2024
Reactie van Property Management op 14 mei 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 – Uitstekend

Shakora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone was so nice and helpful especially Kevin. Loved my stay and definitely will be staying here next time I’m in town. Great experience.
2 nachten verbleven in mei 2024
Reactie van Property Management op 14 mei 2024
It was a pleasure to host you for your recent visit with us! We are so happy to learn that you enjoyed your stay with us and will be sure to share your compliments with Kevin. We look forward to welcoming you back to our hotel in the future!

10/10 – Uitstekend

Erica

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in mei 2024
Reactie van Property Management op 14 mei 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

6/10 – Redelijk

Mohammad

Zakenreiziger
Negatief: Netheid
Property is old. Surrounding areas are dirty. Homelessness
3 nachten verbleven in april 2024
Reactie van Property Management op 14 mei 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 – Uitstekend

Valerie M

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and modern
1 nacht verbleven in mei 2024
Reactie van Property Management op 14 mei 2024
Thank you for the great feedback you have provided. Your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to welcome you back again in the future!

10/10 – Uitstekend

John M

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really neat property in NOLA. Great bar. Rooms are spacious & comfortable.
3 nachten verbleven in april 2024
Reactie van Property Management op 14 mei 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

CAROLINA

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel and professional staff.
2 nachten verbleven in februari 2024
Reactie van Property Management op 14 mei 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Barbara

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
NOPSI staff was helpful when we asked to change rooms. The hotel used to be an office building. We would stay here again
4 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Beresford

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 – Uitstekend

Desiret

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great, clean, convenient!
1 nacht verbleven in maart 2024
Reactie van Property Management op 6 mei 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Keith

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Neat place with lots of charm
1 nacht verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Sherie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Nicole

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great historical property. Clean and spacious. Friendly helpful staff. Wonderful location.
4 nachten verbleven in februari 2024
Reactie van Property Management op 6 mei 2024
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

10/10 – Uitstekend

Debra, Hamilton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved this hotel
2 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 – Uitstekend

Jason

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We spent 4 nights here and from check in to check out, everything was great. Staff was friendly and knowledgeable. It was our first time to New Orleans and we will definitely be back.
4 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Jacoby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Keila M

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Oona Faith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We thoroughly enjoyed our stay at the NOPSI. We would stay again for sure. Great location all around.
5 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

8/10 – Goed

Monique

Reisde met familie
Positief: Personeel en service, voorzieningen
House keeping didn’t finish cleaning our room and never returned.
3 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

8/10 – Goed

Jillian

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Overall, I enjoyed my stay because the staff was nice and the hotel was clean. The Bar tender on the rooftop bar was also a hoot! I would've given 5 stars but we had a couple of issues. One issue was the room temperature/humidity. it felt like we were staying in a misty, humid box. The floors were damp, the towels and bedding were also damp the entire stay. Even our clothes! We attempted to get a dehumidifier from the front desk, but they were all in use (go figure). the second minor issue was the elevator was being serviced one of the days so it was only one in use for the entire hotel. it took almost 10 minutes or more to take the elevator to our room one night.
3 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 – Uitstekend

Xiomara, San Francisco

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed alone for 2 nights and felt safe. Staff was nice. Would come back!
2 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 – Goed

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lobby is grand and beautiful. The rooftop pool and bar were a perfect place to relax on a spring afternoon.
3 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

6/10 – Redelijk

Teneiko

Reisde met een groep, Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
It was beautiful but allot of negative attributes
3 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

10/10 – Uitstekend

Kimberly

1 nacht verbleven in april 2024
Reactie van Property Management op 15 mei 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

6/10 – Redelijk

Nicola

Reisde met partner
Property was lovely. Area not so much. New Orleans is very dirty and run down
3 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 – Uitstekend

Briege

Reisde met partner
Positief: Netheid
Love this hotel. Second time here. Would definitely recommend this to anyone. Very convenient to all transportation restaurants and sites!! CBD is a great area to stay in Nola!!
4 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!