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Beoordelingen van EVEN Hotel Brooklyn, an IHG Hotel

4 out of 5
EVEN Hotel Brooklyn, an IHG Hotel
46 Nevins Street, Brooklyn, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 449 van 1011 beoordelingen" "
Gastenscore: 8 - Goed. 266 van 1011 beoordelingen" "
Gastenscore: 6 - Redelijk. 142 van 1011 beoordelingen" "
Gastenscore: 4 - Matig. 73 van 1011 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 81 van 1011 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in december 2023

8/10 – Goed

Pieter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023

8/10 – Goed

praveen

Reisde met partner
Positief: Netheid, personeel en service
The hotel had various subway stations at walking distance max 5 min walk. The rooms are not small and quite big for New York standards. The hotel itself is a little outdated but is is very comfortable. It has a large fitness room and self service kiosk and small restaurant. A very good place to stay to explore New York by subway. Rooms are cleaned every day and AC was working fine.
7 nachten verbleven in september 2023

8/10 – Goed

Frank

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed hotel op prima locatie dichtbij metrostations. Kamers zijn schoon m.u.v. de gangen, want die worden niet of nauwelijks schoongemaakt.
6 nachten verbleven in augustus 2023

8/10 – Goed

Urlin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2023
Reactie van General Manager op 24 mrt 2023
Dear Urlin, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at EVEN Hotels Brooklyn.Be Well,EVEN Downtown Brooklyn

8/10 – Goed

Frank

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel ligt dichtbij metrostation. Ruime en schone kamers. Airco maakt veel lawaai. Kluis aanwezig. Ruime badkamer.
6 nachten verbleven in april 2022
Reactie van Manager op 12 mei 2022
Frank, thank you for choosing EVEN Hotels Brooklyn and for your feedback. We are glad to know that you liked our convenient location and spacious rooms. However, we are disappointed to learn you had issues with the A/C unit in your room. Our goal is always to provide a comfortable experience; therefore, we apologize for this concern during your visit. We are grateful for your patience, and we hope to see you again soon. Be Well, Even Hotel Downtown Brooklyn

6/10 – Redelijk

YAN PING ELYNA

Reisde met partner
Employees at the property were not very friendly. Policy of the property were not accommodating at all. We stayed from 19th April till 23rd April and was due to return again from 30th April till 03rd May. It costs $10 per night to leave luggages there even though we were coming back. After checking out, it costs $1.81 for each piece of luggage as our flight was later in the evening. My friends stayed at Holiday Inn opposite the street and there were no such charges. Policy should be more accommodating. Stay at holiday inn, the rooms are similar quality and complimentary late check out is till 2pm instead of Even hotel which is 12pm. Staff at Even hotel are not accommodating at all. Both are under IHG but much difference in staffs’ attitude.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Richeter

Positief: Netheid, staat van de accommodatie en faciliteiten
8 nachten verbleven in april 2024

10/10 – Uitstekend

Jodi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were wonderful; friendly and accommodating. Monique and Matt were especially delightful!
2 nachten verbleven in mei 2024
Reactie van Trisha C. op 4 mei 2024
Greetings Jodi,Thank you for staying with us at Even Brooklyn. We are happy to learn you enjoyed your time with us. I will be sure to share you kind words with Matt and Monique. We are happy to have them apart of the team.

2/10 – Ontzettend slecht

Veronica

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was rude, inconsiderate, unprofessional, and lacked empathy. I TRAVELED from New Haven, Connecticut via train and subway, I was told they do not accept Chime or any prepaid cards. When I questioned, why it never was displayed on expedia, they said it should have been, there is nothing they can do to help me, I had to give them another card or sleep on the streets of New York.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Emilio, Long Beach

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff made it very simple to check in and out for my stay and were always attentive at the front desk.
3 nachten verbleven in april 2024
Reactie van Trisha C op 4 mei 2024
Dear Emilio,Thank you for recently staying with us at Even Brooklyn. We are happy to learn you had a 5/5 stay. We hope to see you again.

10/10 – Uitstekend

Jackie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was excellent and the staff were friendly and helpful. I appreciated the water in the lobby as I couldn’t get the ice/water dispensers on the upper floors to work. I’m not a big fitness person but I did use the foam roller provided in the room! Wish the room had a microwave. The proximity to the 2/3 train was perfect for my trip! Would definitely stay here again
8 nachten verbleven in april 2024
Reactie van Trisha C op 4 mei 2024
Greetings Jackie,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay. I am glad to learn you enjoyed the breakfast during your stay with us. Your comments, I will share with our breakfast staff. We are also happy to learn that you were able to use some of the in room equipment. We look forward to seeing you on your next trip to Brooklyn.

10/10 – Uitstekend

Diane

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location for our needs. Staff was very responsive when we had a problem with our door.
1 nacht verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Greetings Diane,Thank you for staying with us at Even Brooklyn. We are happy to learn our hotel fit your location needs. I do apologize about the issue you had at the hotel with the door but am happy to learn the staff responded in a timely manner. We hope to see you again.

10/10 – Uitstekend

Elzbieta

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Thank you for providing your feedback on your stay. We hope to see you again.

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Stayed for a week obviously resulting in a healthy sized bill so was surprised that following checkout we were advised that to hold our luggage while we went for food would cost $1.60 per item!!!.... It's the little things!
7 nachten verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Greetings Robert,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay.

6/10 – Redelijk

Maria Vittoria

Negatief: Netheid
3 nachten verbleven in april 2024
Reactie van Trisha C op 4 mei 2024
Greetings Maria,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay.

10/10 – Uitstekend

Marielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great experience . Will come again
3 nachten verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Thank you Marielle for sharing your feedback with us. We look forward to seeing you again.

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My son and I stayed for 5 nights. The room was clean and comfortable. The staff were very friendly and helpful. We included the breakfast in our stay, it was a menu of about 8 dishes, and you ordered from a staff member and they cooked it fresh for you. It was a 3 minute walk from parking, and a 3 minute walk to the A line that takes you anywhere you want to go in NYC. All in all a very good stay, and I will choose this hotel again.
5 nachten verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Greetings Robert,Thank you for recently staying with us at Even Brooklyn. We are happy to learn that you enjoyed your time with us and enjoyed the breakfast at our hotel. We are glad you were able to use the subway system to get around during your stay. We hope to see you again.

2/10 – Ontzettend slecht

Marcos

Reisde met een groep
Negatief: Netheid, personeel en service
Only thing i.liked was the security (using card to access going upstairs) of getting into hotel after hours. Front desk were rude af unprofessional and that goes for the guy in breakfast area.
2 nachten verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Dear Marcos,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

8/10 – Goed

Golan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the Center area
7 nachten verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Dear Golan,Thank you for staying with us at Even Brooklyn. We are glad to learn that your hotel fit your travel needs. We hope to have the pleasure of having you stay with us again.

8/10 – Goed

Graciela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front staff was friendly and helpful. The rooms were big and clean. The beds were comfortable. The breakfast taste good and was made to order. My family enjoyed their stay.
2 nachten verbleven in april 2024

4/10 – Matig

Rhoda

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel has the decor of a converted hospital room at the price (even for NYC) of a four star establishment. The room was not serviced once during our three night stay despite repeated requests to service it. It lacked basic amenities such as glasses for water in the bathroom, yet charges a nightly “amenities fee.” Bad value, will not stay here again.
3 nachten verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Dear Rhoda,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

10/10 – Uitstekend

OLUWAGBENGA, Fort Wayne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and experience.
3 nachten verbleven in april 2024
Reactie van Trisha C op 4 mei 2024
Thank you for providing your feedback on your stay. We hope to see you again.

10/10 – Uitstekend

David, Scarborough

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful staff, very good gym and a very convenient mini shop in the lobby. Highly recommended, great value for money!
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

WORRELL

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Useless staff
1 nacht verbleven in april 2024
Reactie van Trisha C op 4 mei 2024
Thank you for providing your feedback on your stay.

10/10 – Uitstekend

Leilani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean,comfortable
3 nachten verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Thank you for providing your feedback on your stay. We hope to see you again.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Trisha C. op 4 mei 2024
Thank you for providing your feedback on your stay. We hope to see you again.

10/10 – Uitstekend

VINCENT, Massy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Habitué de New York je séjourne habituellement sur ma Manhattan mais j ai choisi cette fois ci Brooklyn car moins cher J ai adoré le calme du quartier loin du bruit de Manhattan et je dois dire que les nuits en ont été plus tranquilles Par ailleurs l hôtel est à proximité de nombreuses lignes de métro qui permettent de se rendre à Manhattan en 15 à 20 minutes Parfait je recommande cet hôtel
6 nachten verbleven in april 2024

4/10 – Matig

ELIZABETH

Positief: Personeel en service
The people were very nice but the property seemed unfinished (e.g, baseboards were ripped off on my floor). Service was meh — I had to ask several times to get help with the coffee maker in my room. But when someone did come he was very nice. Everyowas a little DIY for me - maybe it for others.
3 nachten verbleven in april 2024

8/10 – Goed

daniele

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Trisha C op 4 mei 2024
Thank you for providing your feedback on your stay. We hope to see you again.

8/10 – Goed

MAXIMILIANO, Doral

Positief: Netheid, personeel en service
Convenient.
2 nachten verbleven in april 2024
Reactie van Trisha C op 4 mei 2024
Thank you for providing your feedback on your stay. We hope to see you again.

8/10 – Goed

Deidre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was great- the only issue I have is they only have decaf k-cups in room for coffee. I called down to request caffeine and the front desk said they don’t put caffeine in rooms, but I could come downstairs for a complementary cup. I was leaving to catch a flight and walking 6 blocks to the LIRR with a big suitcase. I can’t balance a coffee cup with that and didn’t have time to run up and downstairs. It’s just a silly policy. Please change. Everything else was great!
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Sierra

Negatief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Thank you for providing your feedback on your stay.

10/10 – Uitstekend

Carrie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was conveniently located.
2 nachten verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Dear Carrie,Thank you for recently staying with us at Even Brooklyn and providing feedback on your stay. We are happy to learn that our hotel fit your travel needs. We hope to have the pleasure of having you stay with us again.

8/10 – Goed

Anne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff were outstanding, welcoming and always willing to give guidance about the city. The gentleman in the dining area was gracious and encouraging. This means a lot when you are travelling to an unfamiliar place. They made me feel at home. My room was clean and fresh. Will definitely visit again.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Arneice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed the detachable shower head and extra safety bars in the tub. In addition, absolutely loved that you need the room key to operate the elevator. That made me feel safer
1 nacht verbleven in april 2024

10/10 – Uitstekend

Christine

2 nachten verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Thank you for providing your feedback on your stay. We hope to see you again.

8/10 – Goed

Miguel

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
The room needed to be swept and mopped, but after I cleaned it. It was pleasant
4 nachten verbleven in maart 2024
Reactie van Trisha C. op 4 mei 2024
Greetings Miguel,Thank you for staying with us at Even Brooklyn. I have shared your comments with our housekeeping team.

8/10 – Goed

cindy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Trisha C. op 4 mei 2024
Thank you for providing your feedback on your stay. We hope to see you again.

2/10 – Ontzettend slecht

Thomas, Miamisburg

Negatief: Staat van de accommodatie en faciliteiten
The overall rating for the Even Hotel is because they imposed a $25 per night destination fee on our 6 night reservation without informing us before we reserved the room. While they claim we were told in our confirmation letter, that notice could only have been in very small print, if it existed at all! We also prepaid and had a nonrefundable room rate., so telling us about the fee as we are checking in is completely unethical.
6 nachten verbleven in maart 2024

6/10 – Redelijk

Cameron

Positief: Netheid, personeel en service
Reactie van Hotel Management op 11 apr 2024
Thank you for taking the time to rate our hotel, Cameron. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit to Brooklyn - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

8/10 – Goed

Andreas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Der Service war wirklich gut und haben uns gut aufgehoben gefühlt. Beim Frühstück evtl. Wartezeiten kalkulieren. Zu Fuß schnell zu drei verschiedenen Subway Linien.
6 nachten verbleven in maart 2024
Reactie van Hotel Management op 11 apr 2024
Thank you for sharing your positive experience with us and your fellow travelers, Andreas. It was a pleasure to host you and we’re happy to hear that you had a great stay with us! We look forward to welcoming you back to our hotel again in the near-future.

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 11 apr 2024
Thank you so much for your 5-star rating, Samantha! We’re thrilled to have you as an advocate of our hotel. See you again soon!

8/10 – Goed

Sheryl

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It would be more helpful if we can have an early check in. Breakfast was good
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 11 apr 2024
Thank you for taking the time to share your experience with us, Sheryl. It was a pleasure to host you and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

10/10 – Uitstekend

Kareem

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
This was a nice stay
1 nacht verbleven in maart 2024
Reactie van EVEN BROOKLYN op 1 apr 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

6/10 – Redelijk

Adonica

Reisde met partner
Negatief: Personeel en service
Not worth the price
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 11 apr 2024
Thank you for taking the time to share your thoughts with us, Adonica. We are sorry to hear that you were not fully satisfied with your overall stay with us and that we did not exceed your expectations. We hope you will consider staying with us when your travels bring you back to the area.

10/10 – Uitstekend

Jenny

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was greatly surprised with their gym. Very nice equipment and nice to be able to get workouts in while on vacation.
5 nachten verbleven in maart 2024
Reactie van EVEN BROOKLYN op 1 apr 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

8/10 – Goed

Maxwell

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Water was not safe to drink. Very cloudy out of the water fountain. Area around the hotel was not very safe
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 11 apr 2024
Thank you for your review, Maxwell. We are disappointed to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve overall guest satisfaction. Thank you again for your review and we hope to have the chance to welcome you back in the future for a more enjoyable stay.

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice stay
1 nacht verbleven in maart 2024
Reactie van EVEN BROOKLYN op 1 apr 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

10/10 – Uitstekend

Christopher

3 nachten verbleven in maart 2024
Reactie van EVEN BROOKLYN op 1 apr 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!