Exterieur

Beoordelingen van Holiday Inn New York City - Wall Street, an IHG Hotel

3 out of 5

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 287 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 332 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 165 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 113 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 104 van 1001 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

6,4/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Harmen

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023
Reactie van General Manager op 9 jun 2023
Dear Harmen, Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect.Best Regards, Waheeda Ashraf General Manager

2/10 – Ontzettend slecht

C.J.M.

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2022
Reactie van General Manager op 16 dec 2022
Dear Guest, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Best Regards, Waheeda Ashraf General Manager

6/10 – Redelijk

Sel, Amsterdam

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Leuk hotel, centraal gelegen, erg schoon!
Het hotel is erg centraal gelegen, aantal 24-uurs open winkels in de buurt. Metrostation op 2/3 minuten loopafstand. Ook het one world trade center en wall street zijn om de hoek. Personeel mag stuk vriendelijker zijn. Ook was de front desk een aantal keer voor een tijd niet bereikbaar vanuit de kamer/of er werd niet opgenomen?!? Erg vervelend. Kortom, leuk hotel, personeel kan beter!
5 nachten verbleven in december 2017

10/10 – Uitstekend

Richard & Angel, Koningsveld

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel en prima ligging
Aardig personeel en in een prima buurt (Financial Districht) vlakbij ground zero. Wij zouden dit hotel zeker aanraden.

6/10 – Redelijk

Luân, X

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Te dikke kussens
Locatie is super. Vanuit Nassaustraat kun je de hele lower manhatten bewandelen. Ook de metroverbindingen en Leo's Bagels Zijn goed te bewandelen. Verder zijn de kamerfaciliteiten ok, op de kussens na, die echte te dik zijn. Hierdoor heb ik nachten niet goed geslapen. Mijn advies is om de kussens goed te bekijken op comfort en of andere mensen er ook last van hebben. Ik heb voor deze prijzige kamer geen nachtrust meegekregen.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima hotel in het financieel district.
Prima hotel, prettig personeel. Uit hje hotel zo op wall street en battery park.

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location! Could walk to a lot of areas and close to subways! Great place to stay!
3 nachten verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Melissa, Thank you for reviewing your stay at Holiday Inn New York City-Wall Street. Guests love that we are conveniently located in the city, which has everything it has to offer. It was our pleasure serving you, and we look forward to seeing you here in the future!Best Regards, Waheeda Ashraf General Manager

8/10 – Goed

Zulma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Will definitely stay there again. Rooms good enough size rooms, smelled ok.
2 nachten verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Zulma, It was a pleasure having you as our guest at Holiday Inn New York City-Wall Street. Thank you for your lovely review and for mentioning our wonderfully convenient location. We are glad that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return.Best Regards, Waheeda Ashraf General Manager

8/10 – Goed

Birgitte, Duxbury

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Birgitte, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make Holiday Inn New York City-Wall Street your home away from home whenever your travels bring you to our area.Best Regards,Waheeda AshrafGeneral Manager

10/10 – Uitstekend

Bridget

Positief: Netheid
Awesome
2 nachten verbleven in mei 2024
Reactie van Waheeda Ashraf General Manager op 12 mei 2024
Dear Bridget, We greatly appreciate your review of Holiday Inn New York City-Wall Street. Thank you for the great rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We love offering something for every traveler with our exceptional service and amenities. It was our pleasure serving you, and we hope to see you again soon.Best Regards,Waheeda AshrafGeneral Manager

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
4 nachten verbleven in april 2024
Reactie van General Manager op 6 mei 2024
Dear Daniel, It was a pleasure having you as our guest at Holiday Inn New York City-Wall Street. Thank you for your Wonderful review. We appreciate all of your compliments and great feedback on our location. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Best Regards,Waheeda AshrafGeneral Manager

8/10 – Goed

Yan

Positief: Netheid, personeel en service en voorzieningen
Room is small. Not all electric outlets work. They provide grab and go breakfast. Great location.
3 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Yan, We are grateful for your valuable review of our hotel. It is a pleasure to hear that our location turned out convenient for you on this trip. It is a pleasure to know that you were happy with our breakfast service. Thank you for your specific feedback regarding the size of your room. We are sorry the electric outlets were not working perfectly, and for any inconvenience this caused you. Please know our front desk is always available and happy to help make your stay more comfortable. We value comments and hope to have the opportunity to welcome you back on a future visit. Thank you again.Best Regards,Waheeda AshrafGeneral Manager

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Catherine, Knowing you enjoyed every aspect of your stay at Holiday Inn New York City-Wall Street is why we do what we do! Thank you for taking the time to leave your rating about our hotel. We look forward to seeing you again whenever your travels bring you back to the area.Best Regards,Waheeda AshrafGeneral Manager

6/10 – Redelijk

michele

Reisde met familie
Positief: Personeel en service
We liked that it was convenient to all areas of nyc. Affordable.
3 nachten verbleven in april 2024
Reactie van Waheeda Ashraf General Manager op 1 mei 2024
Dear Michele, Thank you for confirming how fantastic our location is! We couldn't agree more. We appreciate you mentioning that you found us of great value for your visit and hope to see you again soon!Best Regards,Waheeda AshrafGeneral Manager

6/10 – Redelijk

Luca

Positief: Netheid
Negatief: Personeel en service
Just your average tiny hotel in NYC with insufficient staffing who rushes every step of the way and communicate poorly. But not worse than any other hotel of this low end category. We were told we were ok for late checkout (2pm) but they forgot and disabled the key and then complained that we didn’t double check with them in the morning. But once we pointed out that we don’t read minds and that they need to communicate, they let us stay. Again, average.
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Luca, Thank you for choosing our hotel. We hope you will accept our apologies for the concerns you experienced during late check-out. We regret not providing the attentive service we strive to provide every guest. This issue has been addressed with our staff to ensure it will not be repeated. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to our guests. Thank you for taking the time to leave this valuable feedback and for choosing us for your visit to New York. Best Regards,Waheeda AshrafGeneral Manager

4/10 – Matig

Caolan

Reisde met partner
Positief: Netheid, personeel en service
After 2 weeks I still haven’t received my deposit back after leaving no mess in the room
5 nachten verbleven in april 2024
Reactie van Justine Pieretti - Front Office Manager op 27 apr 2024
Dear Caolan, The Deposit taken at check in will not show back to your bank account as a credit amount, as it was not a charge, just an Authorization Hold on your day of check in April 10th 2024. We release any unused amount of the original hold at checkout, your bank however can take multiple business days to release the original hold, depending on Bank Rules and the type of Card used. See below:US Credit Card - Banks take 3-10 bank business days to release - this will be April 29th 2024. US Debit Card - Banks take 3-15 bank business days to release - this will be May 7th 2024International Credit/Debit Card - Banks take 7-21 bank business days to release - this will be May 15th 2024.If the Original Hold taken on April 10th 2024 is no longer showing on your bank statement, than you deposit has been released.

2/10 – Ontzettend slecht

Van

4 nachten verbleven in januari 2024
Reactie van General Manager op 14 mei 2024
Dear Van, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Best Regards, Waheeda Ashraf General Manager

8/10 – Goed

Marie-Stephane

Reisde met familie
J’ai signalé 2 bris et ils n’ont pas été réparés. Pas de frigo ni coffret de sécurité. Lit très confortable, rideau opaque.
5 nachten verbleven in april 2024
Reactie van General Manager op 21 apr 2024
Dear Marie-Stephane, Thank you for your review of Holiday Inn New York City-Wall Street stay. We are happy you found our guest room comfortable which made your stay pleasant. However, we regret that our in-room amenities were not up to your expectations. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest.Best Regards,Waheeda AshrafGeneral Manager

4/10 – Matig

Jiawen

4 nachten verbleven in april 2024
Reactie van Waheeda Ashraf General Manager op 10 mei 2024
Dear Jiawen, Our primary goal is to ensure you have an exceptional stay; therefore, we deeply regret that our team did not meet your expectations on this occasion. Please know we take your feedback seriously and will use it to improve our guest experience. We hope to have the opportunity to show you our commitment to outstanding hospitality whenever you return to the area. Thank you again for your feedback.Best Regards,Waheeda AshrafGeneral Manager

8/10 – Goed

marek

1 nacht verbleven in april 2024
Reactie van General Manager op 4 mei 2024
Dear Marek, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Holiday Inn New York City-Wall Street, and seeing how much you loved your stay is the best thing we could hope for! Your feedback means a lot to us. We look forward to hosting you again soon for another great experience. Have a wonderful day!Best Regards,Waheeda AshrafGeneral Manager

10/10 – Uitstekend

Burnley F Miller

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely satisfied with this hotel
2 nachten verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Dear Burnley F Miller, It was a pleasure to read your fantastic review of the Holiday Inn New York City-Wall Street. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit New York City.Best Regards,Waheeda AshrafGeneral Manager

10/10 – Uitstekend

Kimberly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a really nice, affordable room in a great location.
2 nachten verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Dear Kimberly, Thank you for taking the time to post such kind remarks about Holiday Inn New York City-Wall Street. It is a pleasure to read that you enjoyed your stay with us. We pride ourselves on providing comfortable accommodations in a convenient location at an affordable rate, and we're delighted that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another seamless experience!Best Regards, Waheeda Ashraf General Manager

10/10 – Uitstekend

Sebastian

7 nachten verbleven in maart 2024
Reactie van General Manager op 25 apr 2024
Dear Sebastian, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Holiday Inn New York City-Wall Street, and we appreciate you taking the time to leave your feedback. We hope to see you soon whenever you are in this part of NYC. Best Regards,Waheeda AshrafGeneral Manager

6/10 – Redelijk

Brianna

Positief: Personeel en service
1 bed was small but had all the basics
2 nachten verbleven in maart 2024
Reactie van General Manager op 3 apr 2024
Dear Brianna, We are glad you found the room adequately equipped with all the essentials. Your comfort is our priority, and we aim to provide a cozy environment for our guests. Should you visit again, please feel free to inquire about room options that may better suit your preferences. We appreciate your feedback and hope to welcome you back for another pleasant stay.Best Regards, Waheeda Ashraf General Manager

8/10 – Goed

Liam

Reisde met partner
Positief: Netheid, personeel en service
Lobby is small and old, but rooms are clean and modern enough. Big comfy beds. Downsides were rooms close and could hear so much from other rooms above and to the side, but also from the street. The other thing was I was told breakfast was included but they didn't have that facility
5 nachten verbleven in maart 2024
Reactie van General Manager op 3 apr 2024
Dear Liam, Thank you for sharing your experience at Holiday Inn New York City-Wall Street. We are delighted you found our rooms clean and modern and enjoyed our comfortable beds. We appreciate your feedback regarding noise levels and breakfast. Rest assured, we are constantly working to improve our facilities and services. Your feedback is valuable, and we hope to welcome you back for an even more enjoyable stay in the future.Best Regards, Waheeda Ashraf General Manager

8/10 – Goed

Becky, McPherson

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Although an older property, the staff was nice and provided us with all we needed.
4 nachten verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Becky, We are delighted to hear that you enjoyed your stay at Holiday Inn New York City-Wall Street. Providing exceptional service and meeting our guests' needs are our top priorities, and we're glad to know that our staff could make your experience a positive one. Your feedback is appreciated, and we hope to welcome you back for another pleasant stay in the future. Thank you for choosing to stay with us!Best Regards, Waheeda Ashraf General Manager

8/10 – Goed

Ricardo

Reisde met familie
Positief: Voorzieningen
Great
2 nachten verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Ricardo, Thank you for choosing Holiday Inn New York City-Wall Street. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a great stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Waheeda Ashraf General Manager

6/10 – Redelijk

Lourdes

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El hotel es sumamente accesible, con excelente ubicación, las instalaciones son pequeñas pero cómodas y cuentan con lo necesario para estadías cortas. La parte negativa es que a la hora de hacer la reserva, la página dice que es pago contra estancia y que el cargo se hace en su totalidad en el momento de estar en el hotel; sin embargo una semana antes, me hicieron sin aviso previo una retención de más de la mitad del cargo total, lo cual es publicidad engañosa.
Reactie van Justine Pieretti - Front Office Manager op 29 mrt 2024
Dear Lourdes, Thank you for sharing your generous comments, particularly about our hotel's location. Your review was a pleasure to read, and we were delighted to learn that the service provided by some of our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a well-done job, and it will also help us raise our service standards. We look forward to having you as our guest again whenever your travels bring you back to New York City.

6/10 – Redelijk

Kuniaki

Negatief: Staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
Dear Kuniaki, Your feedback helps us understand our guest experience better, and we are committed to using this insight to enhance your next stay. We hope you will give us another chance to impress you. Thank you for staying with us, and we wish you all the best.Best Regards,Waheeda AshrafGeneral Manager

10/10 – Uitstekend

Daisy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good
3 nachten verbleven in maart 2024
Reactie van Justine Pieretti - Front Office Manager op 29 mrt 2024
Dear Daisy, Thank you for your outstanding rating and review regarding your recent stay at the Holiday Inn New York City-Wall Street. We are delighted to hear you had a positive experience during your stay with us! We look forward to welcoming you back soon.

8/10 – Goed

Donald

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel staff was nice and the location was great. Rooms are really small - no refrigerator or microwave. If you’re going to spend most of your time in the city and not in your room, this is a fine hotel to stay at. Rooms are a tad small but worked for us.
2 nachten verbleven in maart 2024
Reactie van Justine Pieretti - Front Office Manager op 24 mrt 2024
Thank you for choosing to stay with us and for taking the time to share your review. We are glad you enjoyed our convenient location and were pleased with our Hotel Staff. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future New York visits.

4/10 – Matig

Madison

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Horribly unclean.
Reactie van Justine Pieretti - Front Office Manager op 23 mrt 2024
Dear MadisonWe appreciate you taking the time to share your experience. We're disappointed to learn about the issues you encountered with your room. Your feedback is important, and we apologize for any inconvenience caused by the room's condition. Rest assured, we will address these concerns internally to ensure a more comfortable stay for our future guests. We hope to have the opportunity to welcome you back for an improved experience.

6/10 – Redelijk

Annette

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bathroom dirty , sink clogged , dirty sheets for the price was not worth it for the money they charged me .
3 nachten verbleven in maart 2024
Reactie van General Manager op 17 mrt 2024
Dear Annette, We sincerely apologize for the experience you encountered during your stay. Your feedback regarding the cleanliness of the bathroom clogged sink, and bedding is deeply concerning. We take such matters seriously and will promptly address them with our housekeeping and maintenance teams. We understand the importance of providing our guests a comfortable and clean environment, and we regret falling short of your expectations. Your comments are invaluable in helping us improve our services. We hope you will consider giving us another opportunity to provide you with the exceptional service and comfort you deserve on your next visit. We look forward to welcoming you back soon.Best Regards, Waheeda Ashraf General Manager

10/10 – Uitstekend

Ditlind

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in februari 2024
Reactie van General Manager op 15 mrt 2024
Dear Ditlind, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn New York City-Wall Street; we hope to see you again soon. Best Regards, Waheeda Ashraf General Manager

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service
3 nachten verbleven in maart 2024
Reactie van General Manager op 11 mrt 2024
Dear Ben, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn New York City-Wall Street. We look forward to your return and wish you all the best with your future travels.Best Regards, Waheeda Ashraf General Manager

8/10 – Goed

Anjeanett

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a great trip. Our room was small, but clean and well appointed. The location was great. Walkable, and close to transit options. Lots of food nearby. The only blip was that on our second day, we came back to keys that didn’t work. I was told we didn’t have a room assigned to us. Something happened in the computer. I had a short moment of panic because all of our belongings were in the room. The desk staff did fix it.
3 nachten verbleven in februari 2024
Reactie van General Manager op 27 feb 2024
Dear Anjeanett, We are delighted you had a great trip at Holiday Inn New York City-Wall Street. It is lovely to read you found the room clean and well-appointed and enjoyed the convenient location, which is close to everything. We noticed your feedback regarding room keys but are glad our staff swiftly resolved the issue. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back soon.Best Regards, Waheeda Ashraf General Manager

10/10 – Uitstekend

Felicia

Zakenreiziger, Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
The best hotel I ever been to
1 nacht verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
Dear Felicia, We are delighted you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again here at Holiday Inn New York City-Wall Street.Best Regards, Waheeda Ashraf General Manager

10/10 – Uitstekend

Francisco

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was amazing, they upgraded me to a king suite! The location was great, so much stuff around, and everything is at a walkable distance.
1 nacht verbleven in februari 2024
Reactie van General Manager op 14 feb 2024
Dear Francisco, Thank you for posting such kind comments about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. Being so close to local attractions is one of the many benefits of staying with us. Thank you for being our guest, and we look forward to your next visit to Holiday Inn New York City-Wall Street.Best Regards, Waheeda Ashraf General Manager

6/10 – Redelijk

Giovanni

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Closed to subway stations and with many places where to eat. Area surrounding the property was a little noisy at times and a little bit dirty. Rooms were very little, and AC/ heater was very noisy. The staff personnel was friendly and courteous. Overall,and considering price, it was a nice experience.
3 nachten verbleven in januari 2024
Reactie van General Manager op 11 feb 2024
Dear Giovanni, Thank you for sharing about your experience at our hotel. We are so glad you liked our friendly staff and location, which is close to subway stations and many restaurants. It is nice to learn how much you enjoyed the many aspects of your visit and that you found our hotel to be of great value. However, we want to apologize for the issues you encountered with the air unit. We will address this appropriately, and we want to thank you for your patience. It was a pleasure hosting your visit, and we hope you will be our guest whenever you return to the area.Best Regards, Waheeda Ashraf General Manager

10/10 – Uitstekend

Nayara

9 nachten verbleven in januari 2024
Reactie van General Manager op 11 feb 2024
Dear Nayara, Thank you for being our guest and for the high rating. It is wonderful to learn how much you enjoyed your time at Holiday Inn New York City-Wall Street and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards, Waheeda Ashraf General Manager

10/10 – Uitstekend

Saskia, Sun Valley

2 nachten verbleven in februari 2024
Reactie van General Manager op 20 mrt 2024
Dear Saskia, We appreciate you leaving your generous rating regarding your recent visit to Holiday Inn New York City-Wall Street. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Best Regards, Waheeda Ashraf General Manager

10/10 – Uitstekend

melissa, Brooklyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
After a long day i had last night, i had a power outage in my apartment, i had to find a hotel last minute to sleep and charge my phone. Luckily i found the holiday inn over on nassau street and for a great price being that it was in the city and next to subway.. The room was a decent size and clean. The staff was friendly. I had no complaints.
1 nacht verbleven in februari 2024
Reactie van Justine Pieretti - Front Office Manager op 4 feb 2024
Dear Melissa, Thank you for taking the time to share your positive experience at our hotel. We're delighted you enjoyed our convenient location and received excellent service from our staff. Your feedback is valuable, and we look forward to welcoming you back for another wonderful stay at Holiday Inn New York City-Wall Street. Best Regards,

10/10 – Uitstekend

HERON W

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van General Manager op 29 jan 2024
Dear HERON W, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Holiday Inn New York City-Wall Street and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards, Waheeda AshrafGeneral Manager

8/10 – Goed

Matthew, Somerville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Surprisingly 'cozy' for a 20 story hotel. The building has a strange footprint so only five rooms per floor in the tower. Great location for grabbing subways to Brooklyn and rest of Manhattan, Fulton St Station is 2 blocks North. They don't feed you, but lots of restaurants around, though most close relatively early. Staff very nice. Room was nice, modern and clean. Cable SUCKED, don't stay here to watch tv. Will happily stay here again, neat part of the city to use as a home base.
3 nachten verbleven in januari 2024
Reactie van General Manager op 28 jan 2024
Dear Matthew, Please accept our gratitude for taking the time to review your stay at Holiday Inn New York City-Wall Street. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We are so glad that you enjoyed our service, but we are sorry to read that the television was not working properly as you would have liked in your room. We have shared your comments regarding the problem in television with our maintenance team to ensure an enjoyable stay for our future guests. It was a true pleasure to have you as our guest, and we hope to see you again soon.Best Regards,Waheeda AshrafGeneral Manager

6/10 – Redelijk

Jannete

Zakenreiziger, Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
I like the location. very central. Staff was very nice. My room had an unpleasnt smell. Im glad I had my essential ois with me. So problem solved.
3 nachten verbleven in januari 2024
Reactie van General Manager op 25 jan 2024
Dear Jannete, Thank you for mentioning how much you enjoyed our central location, and we certainly appreciate your compliments on our staff. However, it was certainly disappointing to read about the issues that you experienced. Your concerns have been shared with our team, and we will address them appropriately. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Best Regards, Waheeda Ashraf General Manager

10/10 – Uitstekend

Ericka

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stayed from beginning to end, within 5 min walking distance from the metro and 8 min distance walking to the 9/11 museum, room small but with everything you need for a quick trip, housekeeping was amazing. Clean sheets and towels every day I will definitely recommend staying here. We arrived at 5am and they accommodate us without any problem and even let us do late check out. Can’t wait to visit New York again. Thank you for making our stay a good one.
3 nachten verbleven in januari 2024
Reactie van General Manager op 25 jan 2024
Dear Ericka, Thank you for the wonderful review. We are so glad our location worked well for you and that you appreciated being so close to the metro and 9/11 museum. Your kind words about our associates, their commitment to excellence, and the cleanliness of our rooms are greatly appreciated. We will share your feedback with our entire team, which will undoubtedly boost their morale. We strive to provide exceptional service, and your recognition of our efforts is very motivating. Thank you for choosing to stay with us at Holiday Inn New York City-Wall Street, and we look forward to welcoming you back soon.Best Regards, Waheeda Ashraf General Manager

10/10 – Uitstekend

Jorge Luis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van General Manager op 25 jan 2024
Dear Jorge Luis, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn New York City-Wall Street.Best Regards, Waheeda Ashraf General Manager

10/10 – Uitstekend

Teofilo

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Justine P. op 21 jan 2024
Please accept our gratitude for reviewing your stay at Holiday Inn New York City-Wall Street. We are happy you enjoyed your experience. We appreciate your great feedback and hope to have you as our guest again.

10/10 – Uitstekend

Lourdes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We always rerurn to them it's so convenient.
1 nacht verbleven in januari 2024
Reactie van General Manager op 15 jan 2024
Dear Lourdes, It is a pleasure to read your fantastic review of the Holiday Inn New York City-Wall Street. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice whenever you visit New York City.Best Regards,Waheeda AshrafGeneral Manager

6/10 – Redelijk

micayla

3 nachten verbleven in december 2023
Reactie van General Manager op 2 feb 2024
Dear micayla, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards, Waheeda Ashraf General Manager