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Beoordelingen van Hotel Edison Times Square

4 out of 5
Hotel Edison Times Square
228 W 47th St, New York, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 1719 van 4132 beoordelingen" "
Gastenscore: 8 - Goed. 1214 van 4132 beoordelingen" "
Gastenscore: 6 - Redelijk. 607 van 4132 beoordelingen" "
Gastenscore: 4 - Matig. 299 van 4132 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 293 van 4132 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Wilhelmus Gerardus van de

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Kamer klein en over de datum. Geen ventilatie in badkamer. Voor 3 personen maar 1 stoel beschikbaar. Weinig kastruimte moest uit de koffer leven. Voor zo duur hotel weinig luxe. ga er nooit meer heen te duur voor voor deze zeer simpele kamer.
6 nachten verbleven in april 2024
Reactie van Rashawn op 1 mei 2024
Beste Wilhelmus,Hartelijk dank voor de beoordeling van uw recente verblijf bij ons. Wij zijn altijd dankbaar om feedback van onze gasten te horen en waarderen uw opmerkingen. Dankzij feedback zoals die van u kunnen we verschillende aspecten van de accommodatie vanuit het standpunt van de gast bekijken. Weet dat we alle feedback van onze gasten ter harte nemen en als een kans voor verbetering beschouwen. Wij kijken ernaar uit u weer te mogen verwelkomen.Best,Rashawn ParrisAmbassadeur voor gastenrelaties

10/10 – Uitstekend

richarda

Positief: Netheid, personeel en service en voorzieningen
Beetje jammer dat er staat inclusief ontbiht en dat dan grab en go is. Maar verder goed
4 nachten verbleven in oktober 2023

6/10 – Redelijk

Petra

6 nachten verbleven in september 2023
Reactie van Rashawn op 11 okt 2023
Dear Petra,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

8/10 – Goed

Glen

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Airco was loud
5 nachten verbleven in juli 2023
Reactie van Dobrine Diaz op 7 jul 2023
Dear Glen,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards. Sincerely,Dobrine DiazGuest Relations Ambassador

8/10 – Goed

Marcel, Rotterdam

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfecte locatie, nette kamers en schoon. Baliepersoneel zeer vriendelijk en behulpzaam. Ontbijt was ook goed geregeld met Grab & Go of voor een klein extra bedrag in een van de restaurants in het hotel.
10 nachten verbleven in mei 2023
Reactie van Ivan op 2 jun 2023
Beste Marcel,Bedankt dat je ons hebt gekozen als je thuis weg van huis. Ik was blij te horen dat je een geweldige tijd bij ons hebt gehad. Ik kijk ernaar uit u in de nabije toekomst weer te verwelkomen.Hartelijke groeten,Ivan AlejandroAmbassadeur Gastrelaties

8/10 – Goed

Sebastiaan

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in februari 2023
Reactie van Kezia op 21 jun 2023
Dear Sebastiaan,Thank you for spending your valuable time to rate us. We are truly glad to hear that you enjoyed your stay. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Your recommendation to fellow travelers is most appreciated, and it is always a pleasure to have you here with us! Thank you for choosing Hotel Edison and we look forward to welcoming you back whenever your travel brings you to New York.Best Regards,Kezia E. HartonoGuest Relations Ambassador

10/10 – Uitstekend

Marjan Theresia

5 nachten verbleven in januari 2023

10/10 – Uitstekend

Myrthe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bij aankomst was onze geboekte kamer bezet en kregen we een gratis upgrade naar een suite. Deze was wat gedateerd maar super netjes en ruim. Personeel behulpzaam en vriendelijk. Top uitval basis om de omgeving te verkennen. Dichtbij metro.
6 nachten verbleven in augustus 2022
Reactie van Rommel Gopez, Gebiedsdirecteur van Guest Relations op 15 aug 2022
Beste Myrthe, Heel erg bedankt dat je de tijd hebt genomen om deze beoordeling van ons eigendom achter te laten. We hopen je snel weer te zien. Vriendelijke groeten,

4/10 – Matig

Johannes

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2022
Reactie van Kezia op 27 okt 2022
Dear Johannes,Thank you for spending your valuable time to rate us. We are sorry to hear that you did not find the overall stay to your satisfaction. Needless to say, all comments are welcome, and we take everything constructively. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. We do hope that you will give us another chance to earn your trust where we will work hard to make sure the quality of your stay is much improved. Best Regards,Kezia E. HartonoGuest Relations Ambassador

2/10 – Ontzettend slecht

Hakan

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022
Reactie van Kezia op 27 okt 2022
Dear Hakan,Thank you for spending your valuable time to rate us. We are sorry to hear that you did not find the overall stay to your satisfaction. Needless to say, all comments are welcome, and we take everything constructively. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. We do hope that you will give us another chance to earn your trust where we will work hard to make sure the quality of your stay is much improved. Best Regards,Kezia E. HartonoGuest Relations Ambassador

8/10 – Goed

Arendje, Katwijk

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima accommodatie zeer centraal gelegen
10 nachten verbleven in juni 2022
Reactie van Rashawn op 7 jul 2022
Dear Arendje, Thank you for sharing your thoughts with us. Exceeding our guests’ expectations is a goal our hotel staff strives to achieve daily with every guest interaction. We look forward to your next visit. Best, Rashawn Parris Guest Relations Ambassador

8/10 – Goed

Mauricio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buena estancia
6 nachten verbleven in mei 2024

8/10 – Goed

Damian

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a good stay. The hotel’s location is very convenient right on Times Square. Some of the staff’s attitude could use a little improvement. But all in all, it was a satisfactory experience.
5 nachten verbleven in mei 2024

8/10 – Goed

Kim

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
The Hotel Edison is located in the heart of the theatre district. It’s super convenient and close to many restaurants and shopping. The doormen and concierge are wonderful and the security staff are stern but nice. Even the managers are accommodating especially when the front desk agents - one woman, in particular - was not in the best mood when checking in. However, Bond 45 is great for dinner and the breakfast. The room was smaller than expected but clean with friendly housekeeping staff. The only drawback was it was somewhat noisy at night and the walls seem a bit thin. You could hear the other guests easily and the outside activities - only a few nights so it was fine given the great location!
4 nachten verbleven in mei 2024

6/10 – Redelijk

Gerard

Reisde met familie
Positief: Netheid, personeel en service
The rooms were tiny with absolutely no room in the bathroom. The bed was comfortable but took up most of the floor space. Part of the attraction was the offer of "breakfast included". However, the breakfast was very limited with your choice of a dry breakfast sandwich or a small yogurt parfait with a tiny coffee. The hotel was in a decent location.
6 nachten verbleven in mei 2024

10/10 – Uitstekend

Susan

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

martin

Positief: Netheid, voorzieningen
Staff made no flexibility in attempting to check in 1 hour early. Also , charging $1 per bag to store until room is ready seems really low class. It is not that the $1 fee is charged, but rather the fact that they have such a charge at all!!!!!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Perfect place to stay for seeing Broadway shows!
2 nachten verbleven in mei 2024

8/10 – Goed

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a pleasant stay, close by the Times Square, there was construction going on in the area wich made the passage to the hotel a liitle uncomfortable. The door to our bathroom was a little hard to manage. The cleaning staff was very good.
7 nachten verbleven in april 2024

4/10 – Matig

Michelle

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Absolutely disappointing. But live and learn
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Deb

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were pleasantly surprised by this hotel! The location was perfect, our room was as quiet as it could be, everything was clean and they accommodated our request for adjoining rooms! We would stay again for sure! The beds were comfy.
4 nachten verbleven in mei 2024

8/10 – Goed

GIUSEPPE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Il soggiorno all' hotel Edison ci è piaciuto tanto lo consiglieremmo a tutti coloro che dovessero andare a New York sia per il prezzo , posizione , qualità e sicurezza . Si trova al centro di Times Square ,vicino alla stazione della metropolitana ,quindi facile per gli spostamenti .
9 nachten verbleven in april 2024

10/10 – Uitstekend

Frank, Silver Spring

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very courteous and professional
2 nachten verbleven in mei 2024

8/10 – Goed

ALBERTO NIETO DE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El hotel nos gustó mucho. Las habitaciones eran muy cómodas. La ubicación era inmejorable. La única pega es que la puerta no sellaba bien y se oía todo y sonaba por las noches.
9 nachten verbleven in april 2024
Reactie van Dobrine op 7 mei 2024
Dear ALBERTO NIETO DE,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

8/10 – Goed

John, Dallas

Reisde met partner
Positief: Netheid, personeel en service
Stayed at the Edison 5/2 to 5/6. Room was average but very clean. Stayed on floor 4 and renovations are being done. The hallway smelled of acetone so much that we kept a towel under the doorway to keep out the smell. Location can’t be beat, free grab and go breakfast, Bond 45 bar is great!
4 nachten verbleven in mei 2024
Reactie van Dobrine op 7 mei 2024
Dear John,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

10/10 – Uitstekend

Omer Ashraf

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very professional and courteous hotel! The rooms are very well maintained and clean, privacy is top notch as well as the location near theater district to catch a glimpse of a broadway show and lots of restaurants. The hotel gives you breakfast coupons to use at nearby hotels which is also a great plus! Will definitely book with Hotel Edison in the future when visiting New York. 5/5 stars!!!
7 nachten verbleven in april 2024
Reactie van Dobrine op 7 mei 2024
Dear Omer Ashraf,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Rashawn op 7 mei 2024
Dear Thomas,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

8/10 – Goed

Francesca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent position near Times Square and Broadway Breakfast available with different options Very clean, basic room a bit noisey I upgraded to an higher floor much more comfortable
7 nachten verbleven in april 2024

10/10 – Uitstekend

Kevin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Brian Lester

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, clean and friendly staff. Would stay again.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Thomas

Had a great trip.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

JOSE EMILIO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La verdad si volvería a regresar a este Hitel, muy céntrico y en un sitio privilegiado . Muy bien todo y muy recomendable .
7 nachten verbleven in april 2024

8/10 – Goed

Walter, Calgary

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The electronic checkin was a great feature. Our room had a problem with the AC as this was shutting off automatically after about 20 minutes. Maintenance looked at it, but did not fix it (unfortunately as we “fried” overnight without AC. The property is well located and we would definitely stay there again……with AC that works!!!
4 nachten verbleven in april 2024

6/10 – Redelijk

Scott George

Reisde met partner
Positief: Netheid, personeel en service
Nice hotel but super noisy with construction out side the main enterance along the street all night and sounded like they were in the room. No coffee maker or fridge in the room or dresser to keep cloths for a week long trip I emailed the hotel prior to us arriving and never got a response back Good location to subway and time square along with Hell’s Kitchen area.
6 nachten verbleven in april 2024
Reactie van Dobrine op 4 mei 2024
Dear Scott George,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. We are sorry that you were disappointed with some parts of your recent stay. However, we are glad that you loved our location. We hope that you will give us another chance to earn your trust in the future. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards. Dobrine Diaz Guest Relations

10/10 – Uitstekend

Brian

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I alway get great service from the The Edison Hotel and you can’t beat the location.
7 nachten verbleven in april 2024
Reactie van Dobrine op 4 mei 2024
Dear Brian,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

8/10 – Goed

Jessica

1 nacht verbleven in april 2024
Reactie van Dobrine op 4 mei 2024
Dear Jessica,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

10/10 – Uitstekend

Oscar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good service altough on site service fee (additional fee) is very high!
4 nachten verbleven in april 2024
Reactie van Rashawn op 2 mei 2024
Dear Oscar,Thank you for posting your positive review. We are delighted to hear that you enjoyed your stay with us.Thank you also for pointing out our forgetful errors and please note these will be addressed.We look forward to welcoming you and your friends in the not too distant future.Best,Rashawn ParrisGuest Relations Ambassador

10/10 – Uitstekend

Jeffrey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location. Very close to everything.
2 nachten verbleven in april 2024
Reactie van Rashawn op 2 mei 2024
Dear Jeffrey,We thank you for your courteous comment and rating. We indeed do have the advantage of being in a great location, in the heart of almost everything. We look forward to serving your family and you, on your next visit to New York City.Best,Rashawn ParrisGuest Relations Ambassador

10/10 – Uitstekend

Emilia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No comments
4 nachten verbleven in april 2024
Reactie van Rashawn op 2 mei 2024
Dear Emilia,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

10/10 – Uitstekend

Luis, Houston

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel location is the best when you are a tourist, most important locations are at walkable distance.
4 nachten verbleven in april 2024
Reactie van Rashawn op 30 apr 2024
Dear Luis,We truly appreciate all the wonderful comments about the hotel and our staff. Compliments such as yours are the reason we are so encouraged and committed to providing the best service to our guests. Thank you again, and we look forward to providing you with the same level of hospitality during your next stay.Best,Rashawn ParrisGuest Relations Ambassador

10/10 – Uitstekend

Mary Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful hotel to stay at. Would stay again!
3 nachten verbleven in april 2024
Reactie van Dobrine op 4 mei 2024
Dear Mary Elizabeth,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, very clean and very safe. Rooms are a bit smaller but on par for the area
3 nachten verbleven in april 2024
Reactie van Dobrine op 4 mei 2024
Dear Jason,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

10/10 – Uitstekend

Nadine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Rashawn op 30 apr 2024
Dear Nadine,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

8/10 – Goed

Jason

Negatief: Personeel en service
7 nachten verbleven in april 2024
Reactie van Dobrine op 4 mei 2024
Dear Jason,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

8/10 – Goed

Gill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Dobrine op 28 apr 2024
Dear Gill, We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York. Best regards.Dobrine DiazGuest Relations

10/10 – Uitstekend

Denise Stacey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Rashawn op 27 apr 2024
Dear Denise,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

8/10 – Goed

Colleen

Positief: Netheid, personeel en service en voorzieningen
Great location but noisy.
1 nacht verbleven in april 2024
Reactie van Dobrine op 27 apr 2024
Dear Colleen,We appreciate and thank you for taking the time to let us know how you feel. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

6/10 – Redelijk

Hertzog

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room window opened on a space with machinery that was noisy at sleep time.
2 nachten verbleven in april 2024
Reactie van Dobrine op 27 apr 2024
Dear Hertzog,We appreciate and thank you for taking the time to let us know how you feel. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

10/10 – Uitstekend

Candace

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024