2 bars/lounges, bar met dakterras

Beoordelingen van Hyatt Herald Square New York

4 out of 5
Hyatt Herald Square New York
30 W 31st St, New York, NY

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 504 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 302 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 97 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 50 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 47 van 1000 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel in Midtown Manhattan. Easy access to subway, shops and main attractions. Once used the breakfast option which was also good. The rooftop bar could use a make-over.
4 nachten verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Marco, We agree, our location does not get any better with being so close to local attraction, the excellent shopping and dining right outside our doors. We are also glad you enjoyed our delicious breakfast. However, we have noted your comment regarding the rooftop bar, and we will share this with appropriate individuals as we plan for a future makeover. Thank you for choosing Hyatt Herald Square New York, and we look forward to your return. Warm regards,Aidan Rowe, General Manager

10/10 – Uitstekend

Rutger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice location for city trip New York.
4 nachten verbleven in november 2023
Reactie van Hyatt Herald Square team op 16 nov 2023
Rutger, Thank you for choosing Hyatt Herald Square and for the kind review. We are so glad our location, and accommodations were perfect for your visit! We appreciate all of your feedback and hope to welcome you and your family again soon.

8/10 – Goed

Fonda

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location nearby shops and restaurants. Above all outlook on Empire State Building and Chrysler building.
12 nachten verbleven in september 2023
Reactie van Hyatt Herald Square team op 16 nov 2023
Fonda, Thank you for choosing Hyatt Herald Square and for the kind review. We are so glad our location was perfect for your visit! Whether you are here to see attractions like the Empire State Building or Bryant Park, we are just a short walk from the best the Big Apple has to offer! We appreciate all of your feedback and hope to welcome you again soon.

10/10 – Uitstekend

L.H

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in maart 2023
Reactie van Jahaira op 15 mei 2023
Thank you for the five-star review! We appreciate your feedback.

8/10 – Goed

Olaf Gerardus Johannes Jozephus, Apeldoorn

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Centrale ligging, dakterras met uitzicht op de Empire State Building. Metro, ontbijt gelegenheid om de hoek. Fitness ruimte, winkeltje in het hotel. Schone kamers, kluisje, haardroger, koffiezetapparaat en strijkbout en plank aanwezig. Ontbijtbuffet aanwezig maar persoonlijk vond ik erg weinig keus. 16 dollar pp ex tax. Let op je moet nog tax betalen bij uitchecken.
7 nachten verbleven in september 2022
Reactie van Hyatt Herald Square Team op 16 sep 2022
Olaf, First and foremost thank you for choosing Hyatt Herald Square to be your host in NYC. . We are so glad our ideal location, and relaxing accommodations were perfect for your visit and we hope to welcome you again soon.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2018

10/10 – Uitstekend

Holly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff at check in during second shift and for valet service. He was multi tasking and kept smiling through it. The breakfast experience was average in the hotel restaurant and we were expecting a little more being in NYC. The only issue with the hotel we noticed was a customer pointed out an issue with the elevator not working properly. The view of the Empire State Building at night time was stunning from our room and made my mother’s evening! We would definitely stay here again.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Alicia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Alicia, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Herald Square New York, and we look forward to welcoming you again soon.Warm regards,Aidan RoweGeneral Manager

10/10 – Uitstekend

Arnaud

2 nachten verbleven in april 2024
Reactie van General Manager op 18 mei 2024
Dear Arnaud, It was a pleasure having you as our guest at Hyatt Herald Square New York. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Warm regards,Aidan RoweGeneral Manager

6/10 – Redelijk

Abby

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Tiny room, no frills room, bed very low to ground, not super clean. Good location and walkable within 5 min to subway.
2 nachten verbleven in mei 2024
Reactie van Aidan Rowe General Manager op 15 mei 2024
Dear Abby, Thank you for rating your recent stay with us and for sharing details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that your room did not meet your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We will share your comments with the appropriate teams, and we are grateful for your patience. On a positive note, we are glad you liked our convenient location. We hope you will give us another chance to provide you with the outstanding stay you deserve. Warm regards,Aidan RoweGeneral Manager

10/10 – Uitstekend

Lorena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was nice, convenient, walkable area!
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Lorena, Please accept our gratitude for taking the time to post such wonderful feedback about your stay at Hyatt Herald Square New York. It is nice to see that our ideal location and courteous associates exceeded your expectations and made your time with us even more memorable. We hope you are already planning another visit our way.Warm regards,Aidan Rowe, General Manager

4/10 – Matig

ann

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel charged an extra $25 for booking thru expefia
1 nacht verbleven in mei 2024
Reactie van Aidan Rowe General Manager op 12 mei 2024
Dear Ann, Thank you for choosing to stay with us. We regret not meeting all of your expectations and apologize that you were disappointed with the extra charge. Please know these are the destination fees, which are applied to each room of your stay to provide services and amenities that enhance the guest experience. Also, our fees are competitively priced and posted on our website so guests can have this information before booking with us. Thank you again for your feedback. We appreciate your business, and we hope to see you again the next time you visit the area.Warm regards,Aidan RoweGeneral Manager

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in april 2024
Reactie van General Manager op 9 mei 2024
Dear Emily, Thank you for choosing to stay with us at Hyatt Herald Square New York. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm regards,Aidan RoweGeneral Manager

10/10 – Uitstekend

Gal

1 nacht verbleven in mei 2024
Reactie van General Manager op 9 mei 2024
Dear Gal, Thank you for the wonderful rating for Hyatt Herald Square New York. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Warm regards,Aidan RoweGeneral Manager

6/10 – Redelijk

Amitendra

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Michael T. op 30 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future!

2/10 – Ontzettend slecht

Ahmed

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is the worst
3 nachten verbleven in april 2024
Reactie van Michael T. op 30 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future!

2/10 – Ontzettend slecht

Shiva Kranthi

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Michael T. op 30 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future!

8/10 – Goed

Josephine

2 nachten verbleven in april 2024
Reactie van General Manager op 17 mei 2024
Dear Josephine, We are glad you enjoyed your time at Hyatt Herald Square New York. Thank you for your nice rating, and we look forward to your next visit.Warm regards,Aidan Rowe,General Manager

10/10 – Uitstekend

kristy

1 nacht verbleven in april 2024
Reactie van Aidan Rowe General Manager op 15 mei 2024
Dear Kristy, Thank you for this excellent rating! We always work hard to provide a great experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hyatt Herald Square New York. We'd love to host you again someday for yet another unforgettable visit.Warm regards,Aidan RoweGeneral Manager

10/10 – Uitstekend

johann

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Staff were especially helpful. Good value too.
2 nachten verbleven in april 2024
Reactie van The Hyatt Herald Square Team op 25 apr 2024
Hello Johann,Weare thrilled to hear that you enjoyed your stay with us. and that you found our staff accommodating.Thanks again for your kind review.

10/10 – Uitstekend

L

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Michael T. op 23 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards

6/10 – Redelijk

Lia

Reisde met familie
Positief: Netheid, personeel en service
Room was quite small; beds uncomfortable
1 nacht verbleven in april 2024
Reactie van Michael T. op 14 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

10/10 – Uitstekend

johann

1 nacht verbleven in april 2024
Reactie van Michael T. op 30 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future!

2/10 – Ontzettend slecht

BoKyung

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Michael T. op 14 apr 2024
We appreciate your recent stay at our property and sincerely apologize if your experience did not meet your expectations. Our team takes guest feedback seriously, and we are committed to improving our services. We understand that sometimes things don’t go as planned, and we want to assure you that we are actively addressing any issues you may have encountered during your stay. Your feedback is invaluable to us, and we are taking steps to enhance our offerings and ensure a more pleasant experience for all our guests. We invite you to return to our property and give us another chance to exceed your expectations. We believe that your next visit will be different, and we are committed to making it memorable.

10/10 – Uitstekend

Genevieve, San Juan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for attending MSG concerts.
3 nachten verbleven in april 2024
Reactie van Michael T. op 14 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

10/10 – Uitstekend

Akira

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Michael T. op 16 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

8/10 – Goed

Douglas

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly. 1 free drink per room per night stayed. Hotel was clean. Small rooms w/ low beds but comfortable. Restaurant/bar on site. 7 minutes from MSG. Park Ave was 2 blocks away. Many Asian restaurants being in Korea town. Many subway stations in a 5-10 minute walking radius.
3 nachten verbleven in april 2024
Reactie van Michael T. op 9 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

8/10 – Goed

Sujan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Michael T. op 14 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

8/10 – Goed

Edward

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stopped by for a night the staff was friendly, the bartender was real cool, the check in and out was nice and smooth. I received 3 free drinks 2 chilled bottles of water was waiting on me in the room it was perfect timing also I got a token for a free soda but you can get a glass of champagne but I am not much of a drinker. Over all the place was clean and it had a real chill vibe some of these hotels stays can be quite iffy in New York but at least here there was a sincere effort to make a good impression.
1 nacht verbleven in april 2024
Reactie van Michael T. op 7 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

2/10 – Ontzettend slecht

HA JUNG

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They charged us extra for parking and unfairly took money from us. They were also extremely rude and disrespectful to customers.
3 nachten verbleven in april 2024
Reactie van Michael T. op 7 apr 2024
We appreciate your recent stay at our property and sincerely apologize if your experience did not meet your expectations. Our team takes guest feedback seriously, and we are committed to improving our services.We understand that sometimes things don’t go as planned, and we want to assure you that we are actively addressing any issues you may have encountered during your stay. Your feedback is invaluable to us, and we are taking steps to enhance our offerings and ensure a more pleasant experience for all our guests. We invite you to return to our property and give us another chance to exceed your expectations. We believe that your next visit will be different, and we are committed to making it memorable.

8/10 – Goed

Natasha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beds are very comfortable and the complimentary drinks are a nice touch!
2 nachten verbleven in april 2024
Reactie van Michael T. op 7 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

6/10 – Redelijk

Kyoung, Duluth

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The walls are sooooo thin you hear everything in the hallways and rooms. You know exactly when your neighbors next to you, across from you, and neighbors down the hall leave and come home.
1 nacht verbleven in maart 2024
Reactie van Michael T. op 1 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

8/10 – Goed

Kevin

1 nacht verbleven in januari 2024
Reactie van Michael T. op 1 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was helpful, polite, and eager to help. The location was perfect and the rooftop view of empire state building was a nice surprise!
4 nachten verbleven in maart 2024
Reactie van Michael T. op 1 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

8/10 – Goed

Jorge

5 nachten verbleven in december 2023
Reactie van Michael T. op 1 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

10/10 – Uitstekend

Austen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
-
6 nachten verbleven in maart 2024
Reactie van Michael T. op 1 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

6/10 – Redelijk

Raina

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Michael T. op 1 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

6/10 – Redelijk

Colleen

Reisde met familie
Positief: Netheid, personeel en service
The room was extremely hot. The air conditioner setting only went down to 66 degrees and the room was uncomfortably hot. Very friendly staff and a maintenance worker even came to the room to try and rectify the situation but was unsuccessful. Very disappointed that I spent almost $400 for a one night stay and barely got any sleep if any. Again, the staff was great and the property was clean and well kept but the issue with the room temperature was very disappointing.
1 nacht verbleven in maart 2024
Reactie van Michael T. op 1 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

2/10 – Ontzettend slecht

Andrew

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Michael T. op 19 mrt 2024
Thanks

10/10 – Uitstekend

Bernard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was great! The staff were very helpful, friendly and professional! We would definitely return back to this place. I highly recommend it!
2 nachten verbleven in maart 2024
Reactie van Michael T. op 17 mrt 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I absolutely loved this hotel. Would stay there agsin
3 nachten verbleven in maart 2024
Reactie van Michael T. op 17 mrt 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

10/10 – Uitstekend

Jessica

3 nachten verbleven in maart 2024
Reactie van Michael T. op 7 apr 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

10/10 – Uitstekend

Michel

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel parfaitement situé à deux pas de l’Empire state building et de la rue Broadway. Personnel très gentil et chambre très propre qui contenait toutes les commoditées.
Reactie van Michael T. op 17 mrt 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

8/10 – Goed

Sarah

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very noisy guests above us or next to us ruined our last night of sleep, but it was an otherwise pleasant stay.
3 nachten verbleven in maart 2024
Reactie van Michael T. op 17 mrt 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

10/10 – Uitstekend

Jessica Marie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time at the Hyatt Herald Square, the staff was extremely nice and helpful!
3 nachten verbleven in maart 2024
Reactie van Michael T. op 19 mrt 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

8/10 – Goed

Gina, miller Place

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
hotel was nice staff very good area outside of hotel was not nice felt unsafe
1 nacht verbleven in maart 2024
Reactie van Michael T. op 17 mrt 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

10/10 – Uitstekend

Douglas Wayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was very sarisfactory
2 nachten verbleven in maart 2024
Reactie van Michael T. op 17 mrt 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

10/10 – Uitstekend

Emad

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very clean and all areas were attractive. The food was great in the hotel restaurant. The staff at the front desk were friendly and helpful. There was a young woman working Saturday morning (March 2) who was particularly friendly and helpful but do not know what her name was. She was awesome! My stay there was excellent. Thank you!
3 nachten verbleven in februari 2024
Reactie van Michael T. op 17 mrt 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

10/10 – Uitstekend

Shanice

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable
1 nacht verbleven in maart 2024
Reactie van Michael T. op 17 mrt 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,

10/10 – Uitstekend

Kevin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything including a very short walk to Penn Station
Reactie van Michael T. op 17 mrt 2024
Thank you so much for choosing to stay at Hyatt Herald Square during your recent visit to New York. It was an absolute pleasure hosting you, and we hope you had a comfortable and enjoyable stay. We truly appreciate the care and respect you showed towards our property. Your positive experience is our top priority, and we’re thrilled that we could contribute to making your stay memorable. As you plan your future travels, we invite you to consider Hyatt Hearld Square once again. Whether it’s for business or leisure, we’d love to welcome you back to New York. Thank you once again for choosing us, and we look forward to hosting you in the future! Warm regards,