Terras

Beoordelingen van The Renwick

4 out of 5
The Renwick
118 E 40th St, New York, NY

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 592 van 1008 beoordelingen" "
Gastenscore: 8 - Goed. 254 van 1008 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 1008 beoordelingen" "
Gastenscore: 4 - Matig. 42 van 1008 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 40 van 1008 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

7,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Marjon van der, Deventer

8 nachten verbleven in april 2024
Reactie van Customer Service op 9 mei 2024
Marjon, it's great to see that your stay at The Renwick Hotel had a positive impact on you. We hope to have the opportunity to welcome you back for an even more enjoyable experience next time.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kamers apart ingericht, leuke details. Schoon, lekkere bedden, ruim. Grote nette badkamer met bad.
3 nachten verbleven in juli 2019

10/10 – Uitstekend

Rosa, Houston

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The Renwick staff are the best about this awesome hotel. It is located in excellent location. The rooms are well appointed and comfortable. Lobby is stylish and inviting. Book this hotel on your next NYC visit - you’ll be happy you did.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Lauren, OLD LYME

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. The Concierge Peter was extremely friendly and able to answer my questions about the area and hotel. Housekeeping staff was amazing also. The room was clean, well stocked with toiletries, and had a very easy to control temperature touch pad. Guests were also friendly.
2 nachten verbleven in mei 2024

8/10 – Goed

Patricia, Bridgehampton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel in convenient location.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 17 mei 2024
Patricia, thank you for your kind words about The Renwick Hotel. We're pleased you enjoyed our convenient location. We're looking forward to welcoming you back soon!

8/10 – Goed

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Near Grand Central Terminal, easy walking to shops and restaurants, and close enough to walk to the theatre district. Very nice staff. We would stay again.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 16 mei 2024
Catherine, thank you for sharing your experience at The Renwick Hotel. The location truly is ideal for exploring the city. Our team members will be pleased to hear your kind words. We're looking forward to welcoming you back!

10/10 – Uitstekend

Leah, Traverse City

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
We had an issue with the air conditioning in our room and it was resolved quickly. Our room did have some stains in the carpet but otherwise clean, large and comfortable. Excellent location. Loved our stay and would stay again.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 12 mei 2024
Leah, it's splendid hearing that The Renwick Hotel offered a speedy resolution to your air conditioning concern. We're pleased you found the room spacious and cozy. While we strive to maintain immaculate rooms, it seems we overlooked some spots in the carpet in yours, and for that, we apologize. Your satisfaction is a top priority, and we're delighted your stay was otherwise enjoyable. We value your feedback and look forward to welcoming you back in the future.

4/10 – Matig

Laura

Reisde met partner
Negatief: Personeel en service, voorzieningen
Even if our hotel room didn't have brown liquid stains all over the walls, or a bathroom so small that only 1 person could stand in there at a time, or a room so cramped that you couldn't actually sit in the chair at the desk because pulling it out hit the bed, or cable TVs so old that you couldn't even get a guide channel, I would STILL tell you not to stay here because management is greedy and cowardly. We had to leave 1 day early due to a personal nightmare - our sitter lost our dog thousands of miles away, and they weren't able to find her after hours of searching. We have proof of the situation from various report filings & heavily shared social media posts. I was sobbing when notifying 3 different hotel staff members what was happening & explained that we had to fly home early to find our dog. This was our worst case scenario - we were supposed to be enjoying our anniversary! NONE of the staff even tried to help us directly; they brushed us off saying "Expedia would be the one to refund us" & to "call Expedia". We learned this WAS the hotel's choice, but they didn't want to tell us directly that they weren't going to approve a refund. Expedia attempted to explain the situation to hotel management several times over a few days. Ultimately, The Renwick made the choice NOT to give us a refund for the ONE day we left early, even given the situation!! We have called the hotel numerous times & left a message since, & they won't call us back. This place is GROSS!
2 nachten verbleven in mei 2024
Reactie van Hotel Management op 11 mei 2024
The guest did not complain to us about the room or service defects that we could have fixed immediately or offer an upgrade while she was at the property. We are sorry she had to leave early but we are unable to refund the night.

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was my second visit to The Renwick and I enjoyed it just as much as the first. The desk staff could not be any friendlier or helpful.They are truly kind humans. Our room was clean, the bed super soft, the shower hot with good water pressure and we were lucky enough to have a view of the Empire State Building! The location is unbeatable. 2 blocks to Grand Central and 3 blocks to Bryant Park. We felt very safe as well. I will definitely stay here again. Thank you!
2 nachten verbleven in mei 2024
Reactie van OK op 10 mei 2024
Thank you for your kind words. We really appreciate your business. Looking forward to host you again.

8/10 – Goed

Tomoko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Customer Service op 9 mei 2024
Tomoko, it's great to see you had a positive stay at The Renwick Hotel. We appreciate your rating and hope we have the privilege of welcoming you back the next time you're in town. Safe travels to you!

10/10 – Uitstekend

Mason

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was awesome and accommodating let us check in early free of charge and gave us a higher floor room complimentary water in room Fresh towels everyday Location is perfect 2 blocks away from grand central Stayed in Times Square before, this area was way more quiet and more safe feeling. Would stay again
5 nachten verbleven in april 2024
Reactie van Customer Service op 4 mei 2024
Mason, it's wonderful to hear your experience at The Renwick Hotel was so positive. We are proud of our colleagues at the front desk for their accommodating service. We're glad the early check-in and room upgrade enhanced your comfort. Keeping water in your room and providing fresh towels daily is part of our commitment to ensure exemplary accommodation. It seems like our convenient, serene location close to Grand Central was beneficial for your visit. We're thrilled that you felt secure and peaceful throughout your stay. Thank you for choosing The Renwick Hotel and we eagerly await your return.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Outstanding location attentive management
1 nacht verbleven in mei 2024
Reactie van Customer Service op 4 mei 2024
Paul, thank you for highlighting The Renwick Hotel's prime location. We're pleased our management team was proactive during your stay. Looking forward to welcoming you back.

10/10 – Uitstekend

Jaclyn

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice boutique hotel near Grand Central.
2 nachten verbleven in april 2024
Reactie van OK op 1 mei 2024
Thank you for this positive rating. We hope to host you in the near future.

6/10 – Redelijk

Kimberly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Convenient to Grand Central, good restaurants. Bit of a walk to 5th Ave. Room was nice but we were put on the 2nd floor above the bar. Could hear pounding music through the floor. Would recommend the hotel but not the 2nd floor. Mistake on checking in as we were first assigned a room that already was occupied. They did fix it immediately. Staff was very nice.
2 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Kimberly, it's great to hear you appreciate the central location of The Renwick Hotel and the nearby dining options. We're glad you were satisfied with your room, though regretful that the noise level did not meet your expectation. Your feedback on room assignment is greatly appreciated. We're glad our team members were able to resolve any discrepancies immediately. Thank you for your constructive review, we strive to provide an even better experience in the future.

10/10 – Uitstekend

Lori, Monterey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Renwick is a great deal. The price is reasonable for a NY hotel and the room size is better than others we've stayed in. You are so close to everything, including tons of transit options. You're two blocks to Grand Central Station, minutes away from The Summit, Bryant Park and so many other things. The room was very clean and well maintained. There are plenty of food choices in the area. Oh, and the morning coffee there was fantastic. The staff were all very nice and helpful. You won't find a better deal.
7 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Lori, it's delightful to hear that you had such a positive experience at The Renwick Hotel. We're happy that our location offered convenience and easy access to various city highlights. It's wonderful to know you appreciated our spacious rooms, cleanliness, and the plethora of nearby food choices. Additionally, it's wonderful to hear that our morning coffee was to your liking and that our team members were able to assist you during your stay. Thank you for your high regard and we're looking forward to welcoming you back.

10/10 – Uitstekend

Bruce

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Recent stay at The Renwick
3 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Bruce, thank you for choosing The Renwick Hotel for your recent stay. We're delighted to know you had an enjoyable experience. We hope you consider staying with us again in the future.

10/10 – Uitstekend

Mary Augusta

1 nacht verbleven in april 2024
Reactie van Customer Service op 14 mei 2024
Mary, it's delightful to hear you had a top-notch stay at The Renwick Hotel. We're thrilled that the experience lived up to your expectations. Thank you for the positive rating on Expedia, and we hope we can welcome you back soon.

10/10 – Uitstekend

Krista

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff. Excellent location
1 nacht verbleven in april 2024
Reactie van OK op 20 apr 2024
Thank you Krista for giving a 5 rating. We appreciate your business and looking forward to host you again.Thanks

10/10 – Uitstekend

Aly

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great midtown location
2 nachten verbleven in april 2024
Reactie van OK op 18 apr 2024
Hi Aly,Thank you for staying with us and hopefully we will host you again. We do appreciate your business.Thanks

8/10 – Goed

Charles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was great! Would go back again, no question. Easy train ride from airport.
3 nachten verbleven in januari 2024
Reactie van OK op 18 apr 2024
Hello Charles,Thank you for staying with us. We are happy you had a great stay. We hope to host you again.Thanks

8/10 – Goed

Kirsty

3 nachten verbleven in april 2024
Reactie van Customer Service op 19 apr 2024
Kirsty, it's wonderful to hear that your stay at The Renwick Hotel was an enjoyable one. We appreciate your positive feedback and we look forward to providing you with another delightful stay in the future.

10/10 – Uitstekend

Theresa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous hotel right in the heart of Murray Hill!
1 nacht verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Theresa, it's wonderful to know that you enjoyed your stay at The Renwick Hotel. The prime location in Murray Hill is indeed one of our many highlights. We appreciate you sharing your experience and look forward to your next visit.

8/10 – Goed

Yusuf, Boston

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, wonderful shower and cloud comfort bed. Right next to Grand Central Station and lots of great breakfast places and shopping options. Complimentary water most appreciated! No breakfast as part of the stay, and no tea or coffee options in the room. The television is very basic and not SMART. For a hotel this iconic they should have better stationery than just an old fashioned pencil!
3 nachten verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Yusuf, we're thrilled you enjoyed your stay at The Renwick Hotel and appreciated our excellent location, comfortable accommodations, and complimentary amenities. It's great to hear that the proximity to Grand Central Station and local shopping was convenient for you.We understand your feedback about the lack of in-room breakfast and beverage options. Rest assured, we're always looking at new ways to improve our guest's experience. Your remark about the basic television and stationery has been noted. While our decor leans toward the classic, our goal is to ensure all facilities meet our guest's modern needs. Please visit us again so we can better serve you in the future.

10/10 – Uitstekend

Keita

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
That's awesome
1 nacht verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Keita, it's great to hear you found your experience at The Renwick Hotel to be awesome! We appreciate your positive feedback and look forward to welcoming you back for your next visit.

4/10 – Matig

Frances

Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Customer Service op 15 apr 2024
Frances, it's notable that you left a rating without any comments. We're eager to understand more about your experience at The Renwick Hotel. As we continually strive for excellence, your further thoughts would be appreciated. We hope you'll reconsider staying with us in the future.

8/10 – Goed

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the location, nice and central!
7 nachten verbleven in april 2024
Reactie van Customer Service op 13 apr 2024
Michelle, we're delighted you found The Renwick Hotel's central location to your liking. It's indeed an amazing spot from which to explore the city. We would be more than happy to welcome you back when your travels bring you our way.

10/10 – Uitstekend

Patricia, Bridgehampton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Recently redone. Very chic. Great service. Our room was small, but very well appointed. Bathroom was spacious.
1 nacht verbleven in april 2024
Reactie van Customer Service op 12 apr 2024
Patricia, thank you for sharing your positive experience at The Renwick Hotel. We're delighted to hear about your love for our modern aesthetics and the great service you received. We pride ourselves on creating comfortable spaces, even in the smaller rooms, and are glad to know the spaciousness of the bathroom was appreciated. We hope to see you again soon.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Highly recommended
3 nachten verbleven in april 2024
Reactie van Customer Service op 12 apr 2024
Daniel, it's wonderful to hear that you enthusiastically recommend The Renwick Hotel! Your positive feedback is greatly appreciated. We hope to welcome you back soon for another memorable experience.

10/10 – Uitstekend

Ceely

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Ceely, it's delightful to know that you had a wonderful stay at The Renwick Hotel. We're thrilled to have been part of your journey and we appreciate your high rating. We hope to have the opportunity to offer you another memorable stay soon!

10/10 – Uitstekend

Jody

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved everything about this this property! The only reason they did not get 5s all the way arcoss the board is they need to have coffee out at 5 or 6 am, not say 7am, and it be 730. I feel like they should of mentioned the coffee shop next door when you are inquiring about coffee at 630am. Minor to most but a big deal to me. Other than coffee it was wonderful. Location was amazing and we were able to valet park with them which was also very important. Area was quiet and safe. Thank you for a great stay, I definitely recommend the Renwick Hotel!
2 nachten verbleven in april 2024
Reactie van Customer Service op 8 apr 2024
Jody, it's heartening to know you had a remarkable experience at The Renwick Hotel. Acknowledging your feedback on the early morning coffee availability, we appreciate your patience as we continue refining our amenities and services. We're thrilled you found the location advantageous and felt comfortable throughout your stay. We thank you for your recommendation and eagerly look forward to welcoming you back for another memorable stay.

10/10 – Uitstekend

Nobuo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was my first experience to visit US. The access from/to JFK is very easy, and also that from/to Grand Central station is easy. All staff were so kind that I felt comfortable during my stay in NY. Thanks!
1 nacht verbleven in april 2024
Reactie van Customer Service op 8 apr 2024
Nobuo, we are thrilled that The Renwick Hotel played a part in your inaugural visit to the United States. It's pleasing to know that you found our location to be convenient and our team members treated you well so that you had an enjoyable stay in New York. Your appreciation is very encouraging. We hope to welcome you back on your next visit.

10/10 – Uitstekend

KenYatta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A cozy space, kind service. An ideal, affordable, NYC stay.
2 nachten verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Ken, thank you for sharing your experience at The Renwick Hotel. We're delighted to know that you found our hotel to be a pleasing retreat and our service to be gracious. Your appreciation motivates us to strive for excellence. It was truly a pleasure to have you and we're looking forward to welcoming you back for another lovely stay in NYC.

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was incredibly friendly at all times! Room was very spacious, especially for New York!!
2 nachten verbleven in februari 2024
Reactie van Customer Service op 8 apr 2024
Nicole, we're thrilled to hear that you enjoyed your stay at The Renwick Hotel. It's fantastic that our team members added to your positive experience, and you found the room sizes delightfully ample for New York standards. We can't wait for your return, offering another memorable visit.

10/10 – Uitstekend

Marcy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay! Will return.
4 nachten verbleven in april 2024
Reactie van Customer Service op 7 apr 2024
Marcy, it's fantastic to hear that you had an excellent stay at The Renwick Hotel! We're thrilled that we met your expectations and we're looking forward to your return visit. Thank you for choosing us for your travel needs.

8/10 – Goed

Pat

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a short walk to Grand Central Station, and so it is a gateway to anywhere in NYC. There was some miscommunication between the day staff and night staff about how to divide the bill, and they fixed a couple of minor maintenance issues in our room during our stay. Overall, a very nice older hotel. Nice people.
5 nachten verbleven in maart 2024
Reactie van OK op 5 apr 2024
Thank you Pat for taking time to let us know about your stay at the Renwick. We appreciate your feedback.We hope to host you again in the future.

10/10 – Uitstekend

KODAI

Positief: Netheid
3 nachten verbleven in maart 2024
Reactie van OK op 4 apr 2024
Thank you very much for stay with us. We appreciate your business. Looking forward to hosting you again.

8/10 – Goed

Joseph

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
..
6 nachten verbleven in maart 2024
Reactie van Customer Service op 3 apr 2024
Joseph,Thank you for sharing your impressions about The Renwick Hotel on Expedia. It feels wonderful to know that you had a satisfactory stay. We appreciate your feedback and look forward to the opportunity to welcome you back in the future.

8/10 – Goed

Tina

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I’ve stayed here a few times because the location is convenient. I also like the boutique feel of the hotel and the furnishings in the rooms. However, on this last visit while the rooms are generally clean, there was a lot of dust on the ac unit. There’s also a lot of unsightly trash piled up in front of the hotel.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 2 apr 2024
Tina, it's great to learn that you enjoy the distinct ambiance and the convenient location of The Renwick Hotel. We value your feedback regarding the cleanliness and the hotel surroundings. Rest assured, we will take your comments into consideration as we continuously improve our standards. We hope to have the pleasure of welcoming you back soon.

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small cozy hotel. Room was very cozy Loved the comfy bed coffee complimentary in the morning was very good. Friendly staff. Will return
1 nacht verbleven in maart 2024
Reactie van Customer Service op 1 apr 2024
Karen, it sounds like you thoroughly enjoyed your stay at The Renwick Hotel, and we're delighted to hear it. We're glad you found the room and bed appealing and appreciated our complimentary coffee. Thank you for recognizing our friendly team members. We're eagerly anticipating your return for another memorable stay.

10/10 – Uitstekend

Ron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very friendly and room was spacious.
1 nacht verbleven in maart 2024
Reactie van OK op 30 mrt 2024
The Renwick team appreciates your business.Thank you for staying with us.ThanksOkane

8/10 – Goed

Wendy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Thank you for the 4-star rating, Wendy!We are delighted to see that you had a wonderful time at The Renwick Hotel. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location. Close to the action but not in the middle of it. Loved the one bedroom - as a family it was great to have a fold out at night and a living area during the day. Will stay here again.
8 nachten verbleven in maart 2024
Reactie van Customer Service op 28 mrt 2024
Erin, thank you for sharing your delightful experience at The Renwick Hotel. We are pleased you found the location ideal and enjoyed the space and comfort provided by our one-bedroom offering. Your satisfaction is our priority, and we're delighted to hear that you wish to stay with us again, which is the highest compliment we could receive. We eagerly await your next visit!

10/10 – Uitstekend

Paul

1 nacht verbleven in maart 2024
Reactie van Customer Service op 14 apr 2024
Thanks for the fantastic rating, Paul!It's outstanding we could exceed your expectations during your stay at The Renwick Hotel. We're all looking forward to your next stay with us.

8/10 – Goed

Christopher

Reisde met partner
Positief: Voorzieningen
Really nice place, lovely decor, decent sized rooms, lovely bar and restaurant where coffee is served in the morning No complaints - only thing to add would be a kettle in the room
7 nachten verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Christopher, we're delighted to hear that you enjoyed your stay at The Renwick Hotel, particularly our attractive decor and spacious rooms. We are also glad that you appreciated our welcoming bar and restaurant offerings. Your feedback about the lack of a kettle in the room is noted. We continually look for ways to further enhance our guests' comfort and your feedback is very helpful in that process. We look forward to hosting you again on your next visit to the city.

10/10 – Uitstekend

Jason, Montreal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. The rooms were surprisingly big. Would definitely return.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Jason, it's wonderful to hear that you found The Renwick Hotel to be a delightful space. We're pleased that the spaciousness of our rooms added to your positive experience. We certainly look forward to your return visit in the future.

8/10 – Goed

Grecia

Positief: Netheid, personeel en service
8 nachten verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Grecia, thank you for rating The Renwick Hotel on Expedia. We're grateful for your feedback and hope to see you again for another delightful stay.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel staff was friendly and check in was simple and fast. Agency Record is a very chill spot to kick off the evening.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 23 mrt 2024
Mark, it's wonderful to hear that you appreciated the smooth check-in process at The Renwick Hotel. We're glad you found our team members welcoming and that Agency Record provided a relaxing start to your evening. We hope for the opportunity to serve you again in the future.

4/10 – Matig

Ryan

Negatief: Netheid, personeel en service
I booked an extra day through Expedia and the front desk woman decided I had to go through the registration process all over again and return to the front desk to present a credit card even though I had already done this less than 24 hours before. She kept calling the room interrupting my stay and finally berated me to a manager. Worst guest experience I've had in a NYC hotel in a long time. Mid-range hotel with a terrible day staff.
1 nacht verbleven in maart 2024
Reactie van OK op 22 mrt 2024
Dear Ryan,Thank for taking time out of your busy schedule to let us know about your experience during your stay. Your feedback is very important to us and this will be shared with our staff for process improvement. I do apologize for the inconvenience. Thanks

10/10 – Uitstekend

Anne

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient to Grand Central Station. Comfortable mattress!
2 nachten verbleven in maart 2024
Reactie van Customer Service op 22 mrt 2024
Anne, it's great to hear that you found The Renwick Hotel's location convenient and our beds comfortable! We constantly strive to provide a quality experience for all our guests. We’re thrilled you enjoyed your stay and hope to welcome you back soon.

8/10 – Goed

Yeliz

1 nacht verbleven in maart 2024
Reactie van Customer Service op 22 mrt 2024
Yeliz, thank you for your rating of The Renwick Hotel. Without specifics, we hope you had a memorable stay and our team members served you well. We would truly appreciate any further feedback, to help make your next stay even more delightful.