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Beoordelingen van The Tillary Hotel

3.5 out of 5
The Tillary Hotel
85 Flatbush Ave Extension, Brooklyn, NY

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 386 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 267 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 145 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 105 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 98 van 1001 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

7,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ineke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good location, friendly staff, clean
good location, friendly staff, clean rooms
3 nachten verbleven in maart 2023
Reactie van Russ op 29 mrt 2023
Thank you for your feedback. We hope to see you again soon.

8/10 – Goed

Diane, Bronx

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not my first or second stay at the Tillary. Very interactive staff at desk and maintenance-except the housekeeping staff who don’t speak English! Had to have coffee maker replaced, twice, and wasn’t able to convey the exact problem. I had three coffee makers during my three night stay! I love the bare floors and my room was cleaned daily when I only asked to have towels replaced. Nothing to complain about, though.
3 nachten verbleven in mei 2024

6/10 – Redelijk

Melissa

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Upon arrival the staff was not very friendly. Next day I had gone to the cafe and no one was there. When I asked if they could get someone to assist me they said the person would be back. I waited for about twenty minutes. Then I asked again and a gentleman got out and got me coffee. The coffee is was poured from a carafe and it was cold. When I requested a fresh set of towels only two towels were brought. Extra toilet paper was not provided. Only one roll was in the bathroom. We had to request additional paper as well.
3 nachten verbleven in mei 2024
Reactie van The Tillary Hotel op 17 mei 2024
Thank you for letting us know about your stay and the areas that need improvement in facilities and service.

10/10 – Uitstekend

Darryl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in maart 2024
Reactie van The Tillary Hotel op 17 mei 2024
Thank you!

6/10 – Redelijk

amani

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van The Tillary Hotel op 17 mei 2024
Thank you.

10/10 – Uitstekend

Ester

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in mei 2024
Reactie van The Tillary Hotel op 11 mei 2024
Thank you

2/10 – Ontzettend slecht

Camila

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel provided a room without hot water in the shower, called front desk and they never sent anyone after a while I walked over to the desk and the said they will send someone over in 5 min and they never did. The Wifi didn’t work and I was not able to work. I would not recommend to stay here.
1 nacht verbleven in mei 2024
Reactie van The Tillary Hotel op 11 mei 2024
Thank you for letting us know the issues that are needed for improvement.

2/10 – Ontzettend slecht

Carlos Alejandro

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van The Tillary Hotel op 11 mei 2024
Thank you

2/10 – Ontzettend slecht

Samuel

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly disappointed with my stay. The room was not the size I ordered. Then when we went to the bathroom, it smelled like the last customers hot boxed the bathroom with cigarettes. When we called customer service around 3pm, they told us that all the customers were checked in, and they couldn't accommodate us in a change of room either. The only thing that could remedy our problem at this point is if they refund our stay at this ramshackle establishment.
1 nacht verbleven in mei 2024
Reactie van The Tillary Hotel op 11 mei 2024
Thank you for letting us know about the issues you had to endure, and helping us improve the Tillary

6/10 – Redelijk

Jose

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
the decoration is poor. the rooms with little light and painted black
1 nacht verbleven in mei 2024
Reactie van The Tillary Hotel op 11 mei 2024
Thank you for letting us know about areas for improvement

10/10 – Uitstekend

Brianna

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were nice and accommodating
3 nachten verbleven in april 2024
Reactie van The Tillary Hotel op 11 mei 2024
Thank you for staying with us at the Tillary.

2/10 – Ontzettend slecht

colin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very bad service and do not give full fund when there is no hot shower
3 nachten verbleven in april 2024
Reactie van The Tillary Hotel op 11 mei 2024
Thank you for staying with us at the Tillary. We are working in all areas to improve the Tillary.

10/10 – Uitstekend

Liliana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente servio
7 nachten verbleven in april 2024
Reactie van The Tillary Hotel op 30 apr 2024
Thank you for your stay with us at the Tillary.We look forward to your return.

6/10 – Redelijk

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van The Tillary Hotel op 30 apr 2024
Thank you for your stay with us at the Tillary.We look forward to your return.

8/10 – Goed

Jasmin

1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 19 mei 2024
Thank you!!

4/10 – Matig

Kowsky

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No hot water in my room, ran the Brooklyn marathon and had to take a freezing shower with no warning from front desk even after I visited with an issue with my key
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 29 apr 2024
Thank you for your feedback. We appreciate you letting us know about the issues in the hotel. We are aware of the issue regarding the hot water and greatly apologize. We have repaired the issues.

4/10 – Matig

Jessica

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Seemed like it was being used for shelter or assistive housing services
1 nacht verbleven in januari 2024
Reactie van The Tillary Hotel op 30 apr 2024
Thank you for your feedback. Please note that we are hotel that is for guests, not any government or non profit organizations. We apologize if you interpreted or had any issues with other guests.

10/10 – Uitstekend

Albert

1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 17 mei 2024
Thank you

8/10 – Goed

Nicole

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is always pleasant for my stay! Better pillows are requested.
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 29 apr 2024
Thank you- we hope to see you again soon.

8/10 – Goed

Eva

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a cute hotel
1 nacht verbleven in maart 2024
Reactie van The Tillary Hotel op 26 apr 2024
Thank you. We greatly appreciate you staying with us at the Tillary. We hope to see you again soon.

10/10 – Uitstekend

Brooklyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel! Very accommodating, and understanding. Safe. Overall 10/10
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 26 apr 2024
Thank you for your feedback. We greatly appreciate you staying with us and hope that you will return soon.

10/10 – Uitstekend

Chad

1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 17 mei 2024
Thank you!

10/10 – Uitstekend

Tearanny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 26 apr 2024
Thank you for your feedback. We greatly appreciate you staying with us and hope that you will return soon.

2/10 – Ontzettend slecht

Kennard

1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 11 mei 2024
Thank you

10/10 – Uitstekend

Ronnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 19 apr 2024
Thank you for staying with us at the Tillary. We greatly appreciate you staying here and hope to see you soon.

4/10 – Matig

Iris

Reisde met partner
Positief: Personeel en service
We got a room with the most uncomfortable bed. It just seemed like they replaced the mattress with a cheap one. I’ve been to the Tillary before but I’ve never experienced this. Also we tried to turn on the heat because it was a little chilly in the room but the heat was just blowing cold air. I just think we got stuck with a bad room because the Tillary usually always on point.
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 19 apr 2024
Thank you for your feedback. We apologize for the issues regarding the mattress and the heat. We can ensure you that we are taking measures to ensure that all rooms have comfortable bedding and proper heating

10/10 – Uitstekend

Mareike

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the proximity to Brooklyn Heights, Brooklyn Bridge and Dumbo, and to two subway stations. It's a fantastic location, hotel really nice.
3 nachten verbleven in april 2024
Reactie van The Tillary Hotel op 19 apr 2024
Thank you for staying with us at the Tillary. We greatly appreciate you staying here and hope to see you soon.

10/10 – Uitstekend

Adrienne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van The Tillary Hotel op 19 apr 2024
Thank you for staying with us at the Tillary. We greatly appreciate you staying here and hope to see you soon.

10/10 – Uitstekend

Lauren

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean and comfortable.
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 19 apr 2024
Thank you for staying with us at the Tillary. We greatly appreciate you staying here and hope to see you soon.

2/10 – Ontzettend slecht

Boubacar

1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 11 mei 2024
Thank you for staying with us at the Tillary. We are working in all areas to improve the Tillary.

10/10 – Uitstekend

Noeline, Southampton

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 14 apr 2024
Thank you. We look forward to seeing you again soon.

6/10 – Redelijk

Esther

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 14 apr 2024
Thank you. We look forward to seeing you again soon.

6/10 – Redelijk

Annette

Positief: Netheid, personeel en service
Very nice, but staff woke us up at 5am
2 nachten verbleven in april 2024
Reactie van The Tillary Hotel op 14 apr 2024
Thank you. We will let our staff to be quieter during our routine maintenance. We look forward to seeing you again soon.

6/10 – Redelijk

Terri

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
nice area
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 14 apr 2024
Thank you. We look forward to seeing you again soon.

4/10 – Matig

Norvell, Yonkers

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 14 apr 2024
Thank you. We look forward to seeing you again soon.

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was good
2 nachten verbleven in april 2024
Reactie van The Tillary Hotel op 14 apr 2024
Thank you. We look forward to seeing you again soon.

6/10 – Redelijk

leslie a

3 nachten verbleven in april 2024
Reactie van The Tillary Hotel op 29 apr 2024
Thank you for staying with us at the Tillary. We are taking measures to improve the property and hope you will return soon.

8/10 – Goed

roche

2 nachten verbleven in april 2024
Reactie van The Tillary Hotel op 29 apr 2024
Thank you- we hope to see you again soon.

2/10 – Ontzettend slecht

Clarence

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location is next to the Manhattan bridge and you can hear every car that passes by 24/7 which kept me up throughout the night. I don't believe the windows were sound proofed (I live on a major thoroughfare at home and can barely hear outside noise/traffic so I have a good sense of what to expect in this situation). Shower head was not working. Water was barely warm. No face rags. Few linens overall. Table in room was visibly unclean. There was on site construction that was not disclosed. Also the reception area was very drafty. Few to no amenities on site. Staff were professional and quick with providing their service--only bright spot of the stay. Would not return or recommend unless issues are addressed.
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 7 apr 2024
Thank you for your feedback. We greatly appreciate your stay here at The Tillary. We are taking measures under new management to improve all areas of the hotel. We hope to see you again soon.

8/10 – Goed

Lauren M

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice location in Brooklyn with great walkable surrounding neighborhoods and quick access to Manhattan on the metro. Hotel was clean and the beds and pillows were super comfortable.
4 nachten verbleven in april 2024
Reactie van The Tillary Hotel op 7 apr 2024
Thank you for your feedback. We greatly appreciate your stay here at The Tillary and hope to see you again soon.

10/10 – Uitstekend

Tianna

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 7 apr 2024
Thank you for your feedback. We greatly appreciate your stay here at The Tillary and hope to see you again soon.

8/10 – Goed

Robert

1 nacht verbleven in april 2024
Reactie van The Tillary Hotel op 26 apr 2024
Thank you for your feedback. We greatly appreciate you staying with us and hope that you will return soon.

6/10 – Redelijk

Kevin, Hampton

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Four (4) night stay and here's my take: Pros: (1) Walking distance from a major shopping area, Long Island University and the Barclay's Center (NBA Nets). (2) If you're driving, both the Manhattan and Brooklyn Bridges, along with the Brooklyn-Queens expressway are all within two blocks. (3) The hotel has a cool bar that's small, but nice and serves hot food, along with a rooftop deck for small events or catching some sun. (4) The front desk staff was courteous. Cons: (1) Parking in the garage is not only $55 per day, but there's also no in and out service. So, if you take your vehicle out during the day, you will be charged again upon return. The other garages in the area operate in the same fashion. There is street parking available around the hotel, but because of the high school at the corner, that parking only becomes available after school hours and on weekends. (2) The $25 service charge for two bottles of water per day, gym and WIFI access you will be hit with upon checking in amounts to a rip-off and somewhat of a hidden charge since it's not calculated in your booking fees. (3) There is no sound barrier protection or seal between room doors, so if you get a connecting room, to which most rooms are, you will hear the entirety of your neighbor's conversation as if you were there sitting in the room with them. (4) The breakfast option is not worth purchasing, because it doesn't include any hot foods. (5) No room service option. Conclusion: Better alternatives exist
4 nachten verbleven in maart 2024
Reactie van The Tillary Hotel op 7 apr 2024
Thank you for your feedback. We greatly appreciate your stay here at The Tillary. Please note that our parking does include in and out privilege's. We apologize if there was any miscommunication. We are in the process of soundproofing walls to prevent both internal and exterior noises from being a disturbance. We are in the process of updating and expanding our food and beverage options. We hope to see you again soon.

6/10 – Redelijk

Latina

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van The Tillary Hotel op 7 apr 2024
Thank you for your feedback. We greatly appreciate your stay here at The Tillary and hope to see you again soon.

2/10 – Ontzettend slecht

Thomas

1 nacht verbleven in maart 2024
Reactie van The Tillary Hotel op 22 apr 2024
Thank you for staying with us at the Tillary

10/10 – Uitstekend

nicole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would stay again
1 nacht verbleven in maart 2024
Reactie van The Tillary Hotel op 1 apr 2024
Thank you for staying with us. We hope to see you again soon!!

8/10 – Goed

Kellie

4 nachten verbleven in maart 2024
Reactie van The Tillary Hotel op 19 apr 2024
Thank you for staying with us at the Tillary. We greatly appreciate you staying here and hope to see you soon.

6/10 – Redelijk

Matthew

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van The Tillary Hotel op 29 mrt 2024
Thank you for your stay. We look forward to seeing you again.

2/10 – Ontzettend slecht

Johnathan, Brooklyn

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van The Tillary Hotel op 26 mrt 2024
Thank you for staying at the Tillary.

4/10 – Matig

Miranda

Reisde met partner
Negatief: Personeel en service
Our TV kept shorting out and there was nothing done about it. We phoned the front desk for help but nobody ever answered... Had to go down to lobby to get any assistance
1 nacht verbleven in maart 2024
Reactie van The Tillary Hotel op 26 mrt 2024
Thank you for keeping us aware of the television issues. We have addressed this issue, and apologize for the inconvenience