Front desk staff super unfriendly. I tried to check in early, which I appreciate can’t always be accommodated, however front desk staff just said nothing available. Showed no interest about my stay, didn’t ask my name, didn’t offer for me to wait in the Lounge, absolutely disgraceful! What has happened to customer service?!? The bar staff were super friendly, and really made up for the poor service at front desk. Cleaners were friendly and accommodating too. Room was nice a d big, but antiquated no desk or chair, AC was very loud to the point it was difficult to sleep. Overall, it’s an ok hotel at best, especially given the price, I expected more. The front desk service was incredibly poor!
