This was our first experience with VRBO and also visiting New York City. We were very pleased with the entire experience. Our 8 day trip was centered around events at the nearby university my son attends, so I had several questions prior to booking. The owners were extremely quick to respond and provided answers to all my questions. The booking process went very smoothly. Upon our arrival, David was waiting at the unit to welcome us and give us additional information regarding the unit such as keys, wifi password, a map of the adjacent area and recommendations on places to eat and shop. He also provided us with public transportation information as we did not rent a vehicle for our stay. There are local bus stops extremely close in both directions, and it is a quick bus ride or 5-6 block walk to the subway station. The train ride into Manhattan was approximately 20-40 minutes depending on where we were going and the time of day. The neighborhood was quiet and charming. There is also a grocery market, several restaurants, and a bank a very short walk from the unit. The unit was just as pictured, very clean, newly updated and well equipped for our stay. It has a private entrance and a patio that were very convenient as we were coming and going quite frequently. Although we did not have a car, there was street parking available. David and Asaf were extremely hospitable and made themselves available if needed. We will be back to visit Queens while my son is in college there, and will be booking this unit again with David and Asaf when we visit. And I would definitely recommend this unit to anyone looking to visit the New York City area.