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Beoordelingen van CIVILIAN Hotel

4 out of 5
CIVILIAN Hotel
305 W 48th St, New York, NY

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 1024 van 1425 beoordelingen" "
Gastenscore: 8 - Goed. 276 van 1425 beoordelingen" "
Gastenscore: 6 - Redelijk. 75 van 1425 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 1425 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 1425 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Vandroogenbroeck

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
4 nachten verbleven in januari 2024
Reactie van Riel op 5 feb 2024
Hi Vandroogenbroeck,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

jefta

Super!
5 nachten verbleven in januari 2024
Reactie van Riel op 2 feb 2024
Hi Jefta,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back again. Have a lovely day!Regards,Civilian Reservations

8/10 – Goed

Cornelis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastically located to all NYC attractions. Cool view from the terrace on the top floor. Helpful staff.
4 nachten verbleven in oktober 2023
Reactie van Riel op 27 dec 2023
Hi Cornelis,Greetings! Thank you for staying with us. We appreciate your time sending us this lovely review. Your feedback regarding our hotel and staff is very heartwarming and we appreciate it very much. We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Maria Antoinette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the amazing view.
6 nachten verbleven in juli 2023
Reactie van Civilian Team op 9 aug 2023
Hello Maria, Thank you for your feedback, we look forward to welcoming you back! :D

8/10 – Goed

Erik

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Goed hotel maar zeer kleine kamers met weinig bergruimte/kasten en geen zitgelegenheid op de kamer.
5 nachten verbleven in april 2023
Reactie van Best, Civilian Team op 22 apr 2023
Thank you for your feedback. We will forward to improve our services.

8/10 – Goed

Cas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is nice, the accompanying bar is horrible
Mooi hotel, fijne kamer en goed personeel, maar de mensen die de bar runnen op de 2e verdieping en de rooftop zijn erg onaardig. Wil je een leuke avond afsluiten met een cocktail, dan smeren ze je een fles water aan voor 10 USD. Een snack bestellen bij je drankje kon niet want de keuken was dicht. Maar naast ons zat de manager, die zichzelf erg belangrijk vond, met opengeklapte laptop uitgebreid te eten. Het was zeer ongepast. Ook bij Starchild (de rooftop van hotel) hebben ze hun zaken niet op orde.
4 nachten verbleven in maart 2023
Reactie van Best, Civilian Team op 1 apr 2023
Thank you for your feedback. We will forward to better improve our services.

10/10 – Uitstekend

Kristof

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022
Reactie van EM op 14 aug 2022
Thank you for your feedback! We hope to welcome you again soon.

8/10 – Goed

Jeroen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het personeel is heel vriendelijk en zeer behulpzaam. Stille kamer ondanks de ligging in de stad.
6 nachten verbleven in mei 2022
Reactie van Megan Sayther - Assistant Front Office Manager op 17 jun 2022
Thank you for your feedback. We look forward to hosting you again!

10/10 – Uitstekend

Arno, apeldoorn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mijn verblijf in het civilian hotel was erg goed. Het personeel was erg vriendelijk en behulpzaam. Misschien heb ik het niet goed begrepen, maar om je kamer schoon te laten maken moest je betalen? Dit vond ik, bij een langer verblijf, niet oké. Zeker in de tijden wanneer hygiëne gewoon belangrijk is (denk aan COVID). Vandaar dat het hotel op voorzieningen minder scoort. De kamer was super. Mooi uitzicht over de stad en een heerlijk bed. Het was even zoeken naar de bediening van het gordijn, deze is automatisch, maar eenmaal gevonden werkte het goed. Het enige wat ik mis was een klein koelkastje om drankjes koud te houden. De locatie is fantastisch. In de buurt van het levendige Times Square en alle attracties daaromheen. Ook de metro (50th street) is letterlijk om de hoek.
5 nachten verbleven in maart 2022
Reactie van Best, Maggie Gutierrez Front Office Manager op 12 mrt 2022
Thank you so much for your feedback. We loved having you stay with us and can not wait for the chance to host you again. Safe travels!

8/10 – Goed

Darryl

Positief: Netheid, personeel en service
3 nachten verbleven in maart 2024
Reactie van Riel op 21 mei 2024
Hi Darryl,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They are not kidding when they say cozy queen, but if you're any kind of traveler like me, you don't spend much time in the room. Great location, great staff, and an absolutely gorgeous hotel! I will definitely stay here again!
2 nachten verbleven in mei 2024
Reactie van Riel op 20 mei 2024
Hi Cynthia,Greetings! Thank you for staying with us. We appreciate your time sending us this lovely review. Your feedback regarding our hotel and staff is very heartwarming and we appreciate it very much. We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Chelsea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this hotel! Staff was friendly room was lovely, so convenient if your priority is seeing broadway shows!
3 nachten verbleven in mei 2024
Reactie van Riel op 20 mei 2024
Hi Chelsea,Greetings! Thank you for staying with us. We appreciate your time sending us this lovely review. Your feedback regarding our hotel and staff is very heartwarming and we appreciate it very much. We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Dan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Colin is very patient and friendly！My overall experience here is very good! The store also provides luggage storage service, which is really helpful for tourists who come here.
Reactie van Riel op 13 mei 2024
Hi Dan,Greetings! Thank you for your kind words! We're delighted to hear that you had a very good experience during your stay with us. Colin will be thrilled to receive your compliment, and we're glad to hear that you found him to be patient and friendly. We hope to welcome you back again soon for another wonderful experience!Regards,Civilian Reservation

10/10 – Uitstekend

Arnaud, Saint Lambert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Civilian Hotel op 14 mei 2024
Thank you for visiting, Arnaud. We’re so happy that we could give you a 5/5 experience. We hope your next stay is just around the corner.We look forward to seeing you again soon!

8/10 – Goed

Shelley

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
The location is excellent, in the heart of the theater district and so many dining choices. The room was not clean. So dusty. Disappointed. The staff was very kind and friendly, greeting you at every turn.
2 nachten verbleven in mei 2024
Reactie van Riel op 8 mei 2024
Hi Shelley,Greetings! Thank you so much for your detailed feedback! Your insights are incredibly valuable, and we appreciate the time and effort you put into providing such thoughtful comments.Your feedback regarding our staff is very heartwarming and we appreciate it very much. We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Erin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are very tiny (as advertised), but it's such a pleasant vibe. I love that they are making a big effort to reduce waste, with biodegradable toothbrushes and no mini-bottles of product. And the staff couldn't have been nicer.
3 nachten verbleven in april 2024
Reactie van Riel op 8 mei 2024
Hi Erin,Greetings! Thank you for staying with us. We appreciate your time sending us this lovely review. Your feedback regarding our hotel and staff is very heartwarming and we appreciate it very much. We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Noel

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Riel op 8 mei 2024
Hi Noel,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Thomas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean and well-appointed. Small rooms, but has everything you’d want or need. Price was reasonable for the area, and location was excellent—a few blocks away from the crowds and bustle of Times Square, so quiet enough to rest up before or after a day out in the city.
1 nacht verbleven in mei 2024
Reactie van Riel op 6 mei 2024
Hi Thomas,Greetings! Thank you so much for your detailed feedback! Your insights are incredibly valuable, and we appreciate the time and effort you put into providing such thoughtful comments. Your feedback regarding our hotel is very heartwarming and we appreciate it very much.We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

8/10 – Goed

Fay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Riel op 7 mei 2024
Hi Fay,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Mansi

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience, it was clean and staff was helpful. Definitely recommend.
2 nachten verbleven in april 2024
Reactie van Riel op 6 mei 2024
Hi Mansi,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Aimee, Miami

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay with friends! Fun rooftop bar and close to many city attractions. Thank you!
4 nachten verbleven in april 2024
Reactie van Riel op 3 mei 2024
Hi Aimee,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

8/10 – Goed

Nigel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The position of the hotel was spot on. Short walks to all the main tourist places and subways for those further away. Great bars and restaurant. Room had limited space to hang clothes and would recommend them butting some hooks up on the walls. A tight squeeze past the bottom of the bed to get to the other side in the room we had.
4 nachten verbleven in april 2024
Reactie van Riel op 1 mei 2024
Hi Nigel,Greetings! Thank you so much for your detailed feedback! Your insights are incredibly valuable, and we appreciate the time and effort you put into providing such thoughtful comments.We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Vincent

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was perfect
2 nachten verbleven in april 2024
Reactie van Riel op 1 mei 2024
Hi Vincent,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

6/10 – Redelijk

Martin James

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Riel op 1 mei 2024
Hi Martin,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Josh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved my stay with CIVILIAN.
1 nacht verbleven in maart 2024
Reactie van Riel op 22 apr 2024
Hi Josh,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Isabella

1 nacht verbleven in april 2024
Reactie van Riel op 13 mei 2024
Hi Isabella,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Mario

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent, great service!
1 nacht verbleven in april 2024
Reactie van Riel op 21 apr 2024
Hi Mario,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Francesca

2 nachten verbleven in april 2024
Reactie van Riel op 13 mei 2024
Hi Francesca,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Edi

1 nacht verbleven in april 2024
Reactie van Riel op 10 mei 2024
Hi Edi,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay here. The room was quite cozy but there were a lot of options to work with the small space! The view from our room was lovely as well. We also enjoyed the location, it’s close by to the subway and Times Square, but tucked away enough that it wasn’t loud in the evening. The only thing that could be changed is to add a shower curtain or glass window for the shower, as it is quite difficult for water not to get everywhere (even when you’re careful)! The good news was the ventilation system dries it up quite quickly, and it wasn’t an issue to ask for more towels from the front desk when we needed them. We really enjoyed our time here and we look forward to coming back!! :)
4 nachten verbleven in april 2024
Reactie van Riel op 20 apr 2024
Hi Sarah,Greetings! Thank you so much for your detailed feedback! Your insights are incredibly valuable, and we appreciate the time and effort you put into providing such thoughtful comments.We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

RAFFAELE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is great, close to everything, facilities are clean, staff super-friendly and professional. Definetely a good value for money. Highly recomended ⭐️⭐️⭐️⭐️⭐️
2 nachten verbleven in april 2024
Reactie van Riel op 20 apr 2024
Hi Raffaele,Greetings! Thank you so much for your detailed feedback! Your insights are incredibly valuable, and we appreciate the time and effort you put into providing such thoughtful comments. Your feedback regarding our hotel and staff is very heartwarming and we appreciate it very much.We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Stacey, Seattle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel that is a short walk from Times Square. If you are in NYC to see shows, this is the perfect location. If you don't like crowds, might not be for you. But the hotel and its staff are excellent. Nice rooms, very polite and helpful staff. Cocktail room has a happy hour and later a jazz band that is also excellent. Never got to the rooftop bar as the weather was not great.
2 nachten verbleven in april 2024
Reactie van Riel op 17 apr 2024
Hi Stacey,Greetings! Thank you so much for taking the time to leave such a wonderful review! We truly appreciate your kind words and are thrilled to hear that you had such a great experience during your stay with us.It's fantastic to know that our convenient location near Times Square was perfect for your NYC adventure. We're also delighted that you found our staff to be excellent, and we're so glad that you enjoyed the nice rooms and the happy hour in our cocktail room. Our jazz band is indeed a highlight, and we're thrilled that you got to experience their excellent performance.While we're sorry to hear that the weather prevented you from visiting our Starchild Rooftop Bar & Lounge, we hope that you'll have the opportunity to check it out during your next visit! Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future!Regards,Civilian

10/10 – Uitstekend

Layna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a nice clean hotel.
2 nachten verbleven in april 2024
Reactie van Riel op 15 apr 2024
Hi Layna,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Letitia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely loved this hotel. My daughter and I stayed 3 nights in a cosy twin and it was perfect for us. Great style, great staff, great music playing in the public areas and the rooms were always beautifully made up on our return each day. Convenient location. Carnegie Diner on 8th an easy walk for a morning coffee too. Would definitely book again.
3 nachten verbleven in april 2024
Reactie van Riel op 15 apr 2024
Hi Letitia,Greetings! Thank you for staying with us. We appreciate your time sending us this lovely review. Your feedback regarding our hotel and staff is very heartwarming and we appreciate it very much. We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Craig

1 nacht verbleven in april 2024
Reactie van Riel op 2 mei 2024
Hi Craig,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

8/10 – Goed

Daniel

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Civilian is fine, extremely small rooms but that’s to be expected sometimes in NY. Thankfully the reception is staffed otherwise the checkin kiosks are not great and offer you everything except what you want to do. The breakfast buffet may be the worst $30 per person spread I’ve ever witnessed. An unwelcoming silent staff person standing in front of an empty counter that makes the Holiday Inn free breakfast look like fine dining. A waste of money and a horrible way to start your day. House cleaning is interesting, I don’t mind paying $15 more for cleaning when needed but the basic service they offer for free essentially consists of someone walking past the room without entering. At least as far as I could tell, I saw them in the hallway but no cleaning was done. I assume I was supposed to call even for the basic service which doesn’t include making the bed. Strange. I’d recommend downloading the app and using that to manage your stay, that’s The Civilians idea of customer service, but a bot was probably better than what I received. Thankfully the front desk people were very nice, but if you want traditional hotel services this ain’t the place.
2 nachten verbleven in april 2024
Reactie van Riel op 13 apr 2024
Hi Daniel,Greetings! Thank you for staying with us and for taking the time to share your feedback. We genuinely appreciate your honesty and value your input as it helps us improve our services. We are sorry to hear about your experience, and we want to assure you that your concerns have not gone unnoticed especially with the breakfast and housekeeping.Once again, we appreciate your feedback and thank you for bringing this to our attention. We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

8/10 – Goed

Tiara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall, nice property! Stayed for 4 nights and it was so easy and quick to get to Times Square. Only thing was room service never came to clean our room during our stay. Other than that we enjoyed ourselves and will definitely be coming back.
4 nachten verbleven in maart 2024
Reactie van Riel op 9 apr 2024
Hi Tiara,Greetings! Thank you for staying with us and for taking the time to share your feedback. We genuinely appreciate your honesty and value your input as it helps us improve our services. We are sorry to hear about your experience, and we want to assure you that your concerns have not gone unnoticed.Once again, we appreciate your feedback and thank you for bringing this to our attention. We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Jonathan

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel and its rooftop bar were both very nice. Conveniently located just blocks from a lot of the Broadway theaters and a plethora of other attractions in Manhattan. The staff were all courteous and helpful (turned us onto a nice, relatively out of the way place for some good pizza). The one somewhat annoying complaint was the shower design; due to the lack of a door, or even a complete wall, a not insubstantial amount of water ended up spraying out into the rest of the bathroom.
3 nachten verbleven in april 2024
Reactie van Riel op 8 apr 2024
Hi Jonathan,Greetings! Thank you for staying with us and for taking the time to share your feedback. We genuinely appreciate your honesty and value your input as it helps us improve our services. We are sorry to hear about your experience with the shower, and we want to assure you that your concerns have not gone unnoticed.Once again, we appreciate your feedback and thank you for bringing this to our attention. We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Danielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Friendly staff. Stunning view from room. Comfortable bed. Smart tv for streaming. Cozy room too small if 2 people over multiple nights. Would suggest upgrading.
6 nachten verbleven in maart 2024
Reactie van Riel op 8 apr 2024
Hi Danielle,Greetings! Thank you for staying with us. We appreciate your time sending us this lovely review. Your feedback regarding our hotel and staff is very heartwarming and we appreciate it very much. We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Eugene, Chicago

Reisde met familie
Positief: Voorzieningen
Great
2 nachten verbleven in maart 2024
Reactie van Riel op 8 apr 2024
Hi Eugene,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Civilian Hotel is a gem in the heart of NYC! Rooms are beautiful and functional and staff was always welcoming and helpful. We had great night sleeps, quiet with very little noise. Complimentary morning coffee was a nice touch. Highly recommend!
3 nachten verbleven in april 2024
Reactie van Riel op 6 apr 2024
Hi Julie,Greetings! Thank you for staying with us. We appreciate your time sending us this lovely review. Your feedback regarding our hotel and staff is very heartwarming and we appreciate it very much. We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was small but stylish, well laid-out and comfortable. with incredible views. The location was perfect - a half-block from all the hustle and bustle, with easy access to Times Square and within walking distance to Rockefeller Center and Central Park. The staff was friendly and helpful. Highly recommend and hope to be back soon!
2 nachten verbleven in maart 2024
Reactie van Best, Civilian Team op 28 mrt 2024
Thank you for staying with us. We are happy you enjoyed your stay and look forward to hosting you again soon!

10/10 – Uitstekend

Tara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Riel op 23 mrt 2024
Hi Tara,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Nic

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great little gem located in a perfect location! The staff was incredibly attentive and friendly. Although the room is small, it was lovely. Will absolutely come back!
2 nachten verbleven in maart 2024
Reactie van Riel op 23 mrt 2024
Hi Nic,Greetings! Thank you for staying with us. We appreciate your time sending us this lovely review. Your feedback regarding our staff is very heartwarming and we appreciate it very much.We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Gabriel, Mobile

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and friendly staff.
3 nachten verbleven in januari 2024
Reactie van Riel op 23 mrt 2024
Hi Gabriel,Greetings! Thank you for staying with us. We appreciate your time sending us a review. We are looking forward to welcoming you back again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Jaysin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great affordable spot very near times square. Excellent bars/restaurants on site. Rooms are small but its NYC
2 nachten verbleven in februari 2024
Reactie van Riel op 20 mrt 2024
Hi Jaysin,Greetings! Thank you for staying with us and for taking the time to share your feedback. We love being your home away from home in New York City and would love to continue being that special place for you anytime you're back in town. We are looking forward to welcoming you again. Have a lovely day!Regards,Civilian Reservations

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything perfect - thank you!
1 nacht verbleven in maart 2024
Reactie van CIVILIAN Hotel Team op 19 mrt 2024
On behalf of the entire CIVILIAN Team, we appreciate your feedback!

10/10 – Uitstekend

Thomas, Waban

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van CIVILIAN Hotel Team op 19 mrt 2024
On behalf of the entire CIVILIAN Team, we appreciate your feedback!

8/10 – Goed

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Great location
1 nacht verbleven in maart 2024
Reactie van Best, Civilian Team op 17 mrt 2024
Thank you for your feedback. We look forward to hosting you again soon!

10/10 – Uitstekend

Joshua

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a wonderful day, and a very comfortable experience
2 nachten verbleven in maart 2024
Reactie van CIVILIAN Hotel Team op 15 mrt 2024
Thank you so much for your feedback! We look forward to your return!