Terras

Beoordelingen van EVEN Hotel Brooklyn, an IHG Hotel

4 out of 5
EVEN Hotel Brooklyn, an IHG Hotel
46 Nevins Street, Brooklyn, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 439 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 266 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 142 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 75 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 80 van 1002 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in december 2023

8/10 – Goed

Pieter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023

8/10 – Goed

praveen

Reisde met partner
Positief: Netheid, personeel en service
The hotel had various subway stations at walking distance max 5 min walk. The rooms are not small and quite big for New York standards. The hotel itself is a little outdated but is is very comfortable. It has a large fitness room and self service kiosk and small restaurant. A very good place to stay to explore New York by subway. Rooms are cleaned every day and AC was working fine.
7 nachten verbleven in september 2023

8/10 – Goed

Frank

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed hotel op prima locatie dichtbij metrostations. Kamers zijn schoon m.u.v. de gangen, want die worden niet of nauwelijks schoongemaakt.
6 nachten verbleven in augustus 2023

8/10 – Goed

Urlin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2023
Reactie van General Manager op 24 mrt 2023
Dear Urlin, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at EVEN Hotels Brooklyn.Be Well,EVEN Downtown Brooklyn

8/10 – Goed

Frank

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel ligt dichtbij metrostation. Ruime en schone kamers. Airco maakt veel lawaai. Kluis aanwezig. Ruime badkamer.
6 nachten verbleven in april 2022
Reactie van Manager op 12 mei 2022
Frank, thank you for choosing EVEN Hotels Brooklyn and for your feedback. We are glad to know that you liked our convenient location and spacious rooms. However, we are disappointed to learn you had issues with the A/C unit in your room. Our goal is always to provide a comfortable experience; therefore, we apologize for this concern during your visit. We are grateful for your patience, and we hope to see you again soon. Be Well, Even Hotel Downtown Brooklyn

8/10 – Goed

Golan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the Center area
7 nachten verbleven in april 2024

8/10 – Goed

Graciela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front staff was friendly and helpful. The rooms were big and clean. The beds were comfortable. The breakfast taste good and was made to order. My family enjoyed their stay.
2 nachten verbleven in april 2024

10/10 – Uitstekend

OLUWAGBENGA, Fort Wayne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and experience.
3 nachten verbleven in april 2024

10/10 – Uitstekend

David, Scarborough

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful staff, very good gym and a very convenient mini shop in the lobby. Highly recommended, great value for money!
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

WORRELL

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Useless staff
1 nacht verbleven in april 2024

10/10 – Uitstekend

Leilani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean,comfortable
3 nachten verbleven in april 2024

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

VINCENT, Massy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Habitué de New York je séjourne habituellement sur ma Manhattan mais j ai choisi cette fois ci Brooklyn car moins cher J ai adoré le calme du quartier loin du bruit de Manhattan et je dois dire que les nuits en ont été plus tranquilles Par ailleurs l hôtel est à proximité de nombreuses lignes de métro qui permettent de se rendre à Manhattan en 15 à 20 minutes Parfait je recommande cet hôtel
6 nachten verbleven in april 2024

4/10 – Matig

ELIZABETH

Positief: Personeel en service
The people were very nice but the property seemed unfinished (e.g, baseboards were ripped off on my floor). Service was meh — I had to ask several times to get help with the coffee maker in my room. But when someone did come he was very nice. Everyowas a little DIY for me - maybe it for others.
3 nachten verbleven in april 2024

8/10 – Goed

daniele

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

MAXIMILIANO, Doral

Positief: Netheid, personeel en service
Convenient.
2 nachten verbleven in april 2024

8/10 – Goed

Deidre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was great- the only issue I have is they only have decaf k-cups in room for coffee. I called down to request caffeine and the front desk said they don’t put caffeine in rooms, but I could come downstairs for a complementary cup. I was leaving to catch a flight and walking 6 blocks to the LIRR with a big suitcase. I can’t balance a coffee cup with that and didn’t have time to run up and downstairs. It’s just a silly policy. Please change. Everything else was great!
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Sierra

Negatief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024

10/10 – Uitstekend

Carrie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was conveniently located.
2 nachten verbleven in april 2024

8/10 – Goed

Anne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff were outstanding, welcoming and always willing to give guidance about the city. The gentleman in the dining area was gracious and encouraging. This means a lot when you are travelling to an unfamiliar place. They made me feel at home. My room was clean and fresh. Will definitely visit again.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Arneice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed the detachable shower head and extra safety bars in the tub. In addition, absolutely loved that you need the room key to operate the elevator. That made me feel safer
1 nacht verbleven in april 2024

8/10 – Goed

Miguel

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
The room needed to be swept and mopped, but after I cleaned it. It was pleasant
4 nachten verbleven in maart 2024

8/10 – Goed

cindy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Thomas, Miamisburg

Negatief: Staat van de accommodatie en faciliteiten
The overall rating for the Even Hotel is because they imposed a $25 per night destination fee on our 6 night reservation without informing us before we reserved the room. While they claim we were told in our confirmation letter, that notice could only have been in very small print, if it existed at all! We also prepaid and had a nonrefundable room rate., so telling us about the fee as we are checking in is completely unethical.
6 nachten verbleven in maart 2024

6/10 – Redelijk

Cameron

Positief: Netheid, personeel en service
Reactie van Hotel Management op 11 apr 2024
Thank you for taking the time to rate our hotel, Cameron. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit to Brooklyn - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

8/10 – Goed

Andreas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Der Service war wirklich gut und haben uns gut aufgehoben gefühlt. Beim Frühstück evtl. Wartezeiten kalkulieren. Zu Fuß schnell zu drei verschiedenen Subway Linien.
6 nachten verbleven in maart 2024
Reactie van Hotel Management op 11 apr 2024
Thank you for sharing your positive experience with us and your fellow travelers, Andreas. It was a pleasure to host you and we’re happy to hear that you had a great stay with us! We look forward to welcoming you back to our hotel again in the near-future.

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 11 apr 2024
Thank you so much for your 5-star rating, Samantha! We’re thrilled to have you as an advocate of our hotel. See you again soon!

8/10 – Goed

Sheryl

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It would be more helpful if we can have an early check in. Breakfast was good
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 11 apr 2024
Thank you for taking the time to share your experience with us, Sheryl. It was a pleasure to host you and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

10/10 – Uitstekend

Kareem

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
This was a nice stay
1 nacht verbleven in maart 2024
Reactie van EVEN BROOKLYN op 1 apr 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

6/10 – Redelijk

Adonica

Reisde met partner
Negatief: Personeel en service
Not worth the price
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 11 apr 2024
Thank you for taking the time to share your thoughts with us, Adonica. We are sorry to hear that you were not fully satisfied with your overall stay with us and that we did not exceed your expectations. We hope you will consider staying with us when your travels bring you back to the area.

10/10 – Uitstekend

Jenny

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was greatly surprised with their gym. Very nice equipment and nice to be able to get workouts in while on vacation.
5 nachten verbleven in maart 2024
Reactie van EVEN BROOKLYN op 1 apr 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

8/10 – Goed

Maxwell

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Water was not safe to drink. Very cloudy out of the water fountain. Area around the hotel was not very safe
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 11 apr 2024
Thank you for your review, Maxwell. We are disappointed to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve overall guest satisfaction. Thank you again for your review and we hope to have the chance to welcome you back in the future for a more enjoyable stay.

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice stay
1 nacht verbleven in maart 2024
Reactie van EVEN BROOKLYN op 1 apr 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

10/10 – Uitstekend

Christopher

3 nachten verbleven in maart 2024
Reactie van EVEN BROOKLYN op 1 apr 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel for location and it was relatively quiet. Staff were all excellent too. Only downside was the building being under rehab/construction. I would definitely stay again and recommend it.
7 nachten verbleven in maart 2024
Reactie van Hotel Management op 28 mrt 2024
Thank you for sharing your experience with us and your fellow travelers, Richard. We love our fantastic location too and are thrilled that our team took such great care of you during your time here in Brooklyn! We look forward to welcoming you back to our hotel again soon.

8/10 – Goed

Kathryn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location for Events at Barclays. However please note the Even hotel will add on a $25/day “resort” fee that is not included in Expedia listed price.
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 28 mrt 2024
Thank you for your feedback, Kathryn. While we are happy to hear that you found our location convenient to the Barclays Center, we apologize that you were not made aware of our destination fee prior to arrival. Your satisfaction is very important to us and we will ensure that the destination fee is clearly communicated on our online platforms and verbally by our team going forward. We hope to see you again the next time you return to the Brooklyn area.

10/10 – Uitstekend

Prader

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van EVEN BROOKLYN op 1 apr 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

10/10 – Uitstekend

Joshua

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, great staff!
2 nachten verbleven in maart 2024
Reactie van EVEN BROOKLYN op 25 mrt 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

8/10 – Goed

Anne

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Rosa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van EVEN BROOKLYN op 25 mrt 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in januari 2024
Reactie van EVEN BROOKLYN op 25 mrt 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

10/10 – Uitstekend

Rebecca, New York

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is excellent value, the room was super clean and comfortable. The check in process was the fastest and easiest I’ve had at any hotel in years (and I’ve stayed at many hotels in NYC and around the world in the past couple of years). There are many subway stations around so the hotel is convenient from a transportation perspective. I will stay again!
2 nachten verbleven in maart 2024
Reactie van Trisha C. op 27 mrt 2024
Greetings Rebecca,Thank you for staying with us at Even Brooklyn. We are glad to learn that you enjoyed your time with us and the location of our hotel. The hotel is located in Downtown Brooklyn and the subway stations nearby, will take you to many destinations in the city. We look forward to having you stay with us again. Take care.

10/10 – Uitstekend

Marielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Will come back again.
1 nacht verbleven in maart 2024
Reactie van Trisha op 21 mrt 2024
Greetings Marielle,Thank you for staying with us at Even Brooklyn. We are happy to learn that you will choose Even Brooklyn on your future travels. Take care.

8/10 – Goed

D'Metria

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel staff was great and the location is good. My issue is that the beds are tiny. I’m 5’5” and my feet hung off the bed. My husband is 6’3” so you can imagine. We had a room with two double beds but those beds were small. Other than that, location was great. It was close to subway, shops and restaurants.
4 nachten verbleven in maart 2024
Reactie van Hotel Management op 20 mrt 2024
Thank you for taking a moment to share your experience from your recent stay with us, D'Metria. We greatly value your feedback as our guest and it is a pleasure to know that you enjoyed your overall stay at our property. We apologize for any inconveniences you encountered with your bed and will take your comments under consideration with our leadership teams for further improvement on guest satisfaction. Thank you again for your review and we look forward to welcoming you back in the future!

8/10 – Goed

Brendan

4 nachten verbleven in maart 2024

6/10 – Redelijk

Celena

Zakenreiziger
Positief: Netheid, personeel en service
No heat in the room (they did try to fix) and too late at night to change rooms.
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 20 mrt 2024
Thank you for taking a moment to share your experience from your recent stay with us, Celena. While we are glad that our maintenance team attempted to fix the HVAC unit in your room, we are very sorry to hear that you did not enjoy your overall stay with us. Your feedback is extremely valuable to us and we will review it with our team as we continually work on improving overall guest satisfaction. Thank you again for your review and we hope you will consider stay with us again the next time your travels bring you back to the area.

6/10 – Redelijk

subhash

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Construction in the property and in front of the property. Noisy. Rooms are small. Breakfast menu is VERY limited. Coffee maker was being “cleaned” for 20 minutes during Breakfast hours. Out of Everything Bagels
3 nachten verbleven in maart 2024
Reactie van Hotel Management op 19 mrt 2024
Thank you for taking the time to share your honest feedback, Subhash. We’re so sorry to hear that your experience did not match your expectations. This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment. We hope you will give us another opportunity to better serve you on your next visit to Brooklyn - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

10/10 – Uitstekend

Steven, Henrico

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleasant staff and nice rooms. Would stay again
7 nachten verbleven in maart 2024
Reactie van Hotel Management op 19 mrt 2024
Thank you very much for providing feedback from your recent stay with us, Steven. We are happy to hear that you loved our guestrooms and that our team provided you exceptional customer service. See you again soon!

8/10 – Goed

Jeffrey, SPRINGBORO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Hotel Management op 19 mrt 2024
Thank you for taking the time to share your rating with us, Jeffrey. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel again soon.