Standaard kamer, 1 kingsize bed (Verrazano Bridge View) | Een kluis op de kamer, een bureau, verduisterende gordijnen
Beschikbaarheid controleren

Beoordelingen van Holiday Inn Brooklyn Downtown, an IHG Hotel

3.5 out of 5
Holiday Inn Brooklyn Downtown, an IHG Hotel
300 Schermerhorn Road, Brooklyn, NY

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 369 van 1105 beoordelingen" "
Gastenscore: 8 - Goed. 271 van 1105 beoordelingen" "
Gastenscore: 6 - Redelijk. 186 van 1105 beoordelingen" "
Gastenscore: 4 - Matig. 133 van 1105 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 146 van 1105 beoordelingen" "

7,6/10

Netheid

7,4/10

Personeel en service

7,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

AALIYAH

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
I loved the hot tub,.sauna amd steam room.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Erica

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff clean facilities
1 nacht verbleven in april 2024

4/10 – Matig

Dimitri

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dirty and bad service
3 nachten verbleven in april 2024

10/10 – Uitstekend

Misao

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024

6/10 – Redelijk

Chastity

Negatief: Personeel en service
The longe area on the first floor is beautiful and nicely done and clean. The hotel was very busy for a weekday and the two desk clerks were extremely slow. The elevator wait was horrible. The pool area was decent however the pool hours are not reasonable 7am-12am or 7:30pm-9:30pm. There were not enough towels at the pool area so i was told i could only receive a towel once i finished. I have never heard of anything like that at any place I have stayed at especially traveling with kids sometimes they want to wipe their face in between getting in/out of pool. The rooms are small as well as the bathroom and not soundproof. I could hear the people banging next door, babies crying, and anytime anyone closed their room door you can hear the slam. The hotel is not bad overall but needs some adjustments.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Kimberly

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Erica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, convenient location, clean and affordable
1 nacht verbleven in april 2024

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Sarah

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Dennis

Reisde met een groep
Positief: Voorzieningen
Everything was in walking distance
1 nacht verbleven in april 2024

8/10 – Goed

Burcu

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's really good. And I'll definitely consider to stay there next time.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Emilia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love it
1 nacht verbleven in april 2024

10/10 – Uitstekend

Patricia, Cordova

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in april 2024

10/10 – Uitstekend

Roma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Marc

Positief: Personeel en service
2 nachten verbleven in april 2024

6/10 – Redelijk

Shamika

Positief: Netheid
Overall good stay... parking and convenient food spots. Facility had old worn furniture and I couldn't adjust shower head.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

virna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanness
1 nacht verbleven in april 2024

10/10 – Uitstekend

Julisa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So I booked the stay with Expedia and was charged 409$ for check in- stayed two nights for 637$that's insane pricing
2 nachten verbleven in april 2024

10/10 – Uitstekend

Michael

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I stayed at this hotel after it was recommended by a friend when I was looking for a Brooklyn Hotel to go to an event. Can I say in the beginning I expected the worse but I was so impressed by everything I saw and experienced that I will stay at this hotel again given the opportunity.
1 nacht verbleven in april 2024

6/10 – Redelijk

Paula

The elevator is extremely slow but overall the area where the hotel is, is very centralized and nice. Lots going on around it!
1 nacht verbleven in maart 2024

6/10 – Redelijk

Lissy

1 nacht verbleven in april 2024

8/10 – Goed

Aissata

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

6/10 – Redelijk

Kim, Woodinville

Positief: Netheid, staat van de accommodatie en faciliteiten
11 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

wendy

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

Tamika

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Derek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Nicolette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Yollande

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very great
2 nachten verbleven in maart 2024

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in februari 2024

8/10 – Goed

Angela

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service
The light fixtures weren’t working properly
1 nacht verbleven in maart 2024
Reactie van Ricardo op 26 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place close to everything
2 nachten verbleven in maart 2024
Reactie van Ricardo op 26 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

abdula

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
В красивом стиле оформлен лобби. Есть бассейн и джаккузи. В номерах чисто, уютно.
1 nacht verbleven in maart 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

emma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very nice and very professional
2 nachten verbleven in maart 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Goed

Patricia

Positief: Netheid, personeel en service
Accomadation ok restaurant over priced
7 nachten verbleven in maart 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 – Redelijk

Tomoko

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Hotel was old and smell funny. The light by the TV wasn’t working. Heater/AC made loud noise.
1 nacht verbleven in maart 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 – Ontzettend slecht

Pakhi

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I found blood on the wall next to my bed, and a brown substance (which may have been fecal matter) on several walls of the room. The furniture was extremely worn and damaged. The 12th floor hallways have dirt and other matter on the carpets, which have an unpleasant odor. The walls have markings throughout and mold at the top of the elevators. I paid over $500 for 2 nights at this hotel. The front desk manager - Ricardo - was uncaring and entirely unbothered about the issues with the room. His customer service was awful. They did move me to a different room, which was only slightly less worn and gave me a paltry refund of $50. The hot tub water was COLD, and I was told it is frequently out of service. The pool is absolutely DISGUSTING. It looks like it has not been cleaned properly in months. The water is not clear - you can’t see through to the bottom. There’s so much chlorine in the water that there is a white film on top of the water surface. My son’s eyes were red and burning for hours after leaving. The lifeguard on duty - is not a lifeguard. He never once sat by the pool, and instead walked back and forth around the hot tub and sauna area. He even left the room and went to the elevators. He sat with his back turned for most of the time. When asked simple questions about towels (of which there were none) and when the hot tub would be working, he was incredibly rude and unprofessional.
2 nachten verbleven in maart 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Goed

shataya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice
2 nachten verbleven in februari 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 – Ontzettend slecht

Mykara

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Khayyan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We didn’t like the square footage of the room. It was too small.
1 nacht verbleven in februari 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 – Matig

Gregory

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Room was much smaller than indicated online. Smell of pot in the hallways.
11 nachten verbleven in februari 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Quaniah

2 nachten verbleven in maart 2024

6/10 – Redelijk

Zeeshan Adil

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property needs some update. Dina.. the manager at the reception is a great asset !
1 nacht verbleven in maart 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 – Redelijk

Audrey

1 nacht verbleven in maart 2024

8/10 – Goed

Jason

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
I like that the atmosphere was welcoming and the lobby area was relaxing if you was waiting for family or friends. Room was clean and spotless. Dis like how im still wwiting on my property money deposit, came out Sunday and its Friday.. But all in all great place to go .
2 nachten verbleven in maart 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Goed

Francis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 – Redelijk

PATRICE

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
Came in to clean the room at 18h... why bother at this point.
4 nachten verbleven in maart 2024
Reactie van Ricardo op 23 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.