Dear Harmen, Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect.Best Regards, Waheeda Ashraf General Manager

Dear Guest, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Best Regards, Waheeda Ashraf General Manager

Dear Caolan, The Deposit taken at check in will not show back to your bank account as a credit amount, as it was not a charge, just an Authorization Hold on your day of check in April 10th 2024. We release any unused amount of the original hold at checkout, your bank however can take multiple business days to release the original hold, depending on Bank Rules and the type of Card used. See below:US Credit Card - Banks take 3-10 bank business days to release - this will be April 29th 2024. US Debit Card - Banks take 3-15 bank business days to release - this will be May 7th 2024International Credit/Debit Card - Banks take 7-21 bank business days to release - this will be May 15th 2024.If the Original Hold taken on April 10th 2024 is no longer showing on your bank statement, than you deposit has been released.

Dear Marie-Stephane, Thank you for your review of Holiday Inn New York City-Wall Street stay. We are happy you found our guest room comfortable which made your stay pleasant. However, we regret that our in-room amenities were not up to your expectations. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest.Best Regards,Waheeda AshrafGeneral Manager

Dear Burnley F Miller, It was a pleasure to read your fantastic review of the Holiday Inn New York City-Wall Street. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit New York City.Best Regards,Waheeda AshrafGeneral Manager

Dear Kimberly, Thank you for taking the time to post such kind remarks about Holiday Inn New York City-Wall Street. It is a pleasure to read that you enjoyed your stay with us. We pride ourselves on providing comfortable accommodations in a convenient location at an affordable rate, and we're delighted that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another seamless experience!Best Regards, Waheeda Ashraf General Manager

Dear Sebastian, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Holiday Inn New York City-Wall Street, and we appreciate you taking the time to leave your feedback. We hope to see you soon whenever you are in this part of NYC. Best Regards,Waheeda AshrafGeneral Manager

Dear Brianna, We are glad you found the room adequately equipped with all the essentials. Your comfort is our priority, and we aim to provide a cozy environment for our guests. Should you visit again, please feel free to inquire about room options that may better suit your preferences. We appreciate your feedback and hope to welcome you back for another pleasant stay.Best Regards, Waheeda Ashraf General Manager

Dear Liam, Thank you for sharing your experience at Holiday Inn New York City-Wall Street. We are delighted you found our rooms clean and modern and enjoyed our comfortable beds. We appreciate your feedback regarding noise levels and breakfast. Rest assured, we are constantly working to improve our facilities and services. Your feedback is valuable, and we hope to welcome you back for an even more enjoyable stay in the future.Best Regards, Waheeda Ashraf General Manager

Dear Becky, We are delighted to hear that you enjoyed your stay at Holiday Inn New York City-Wall Street. Providing exceptional service and meeting our guests' needs are our top priorities, and we're glad to know that our staff could make your experience a positive one. Your feedback is appreciated, and we hope to welcome you back for another pleasant stay in the future. Thank you for choosing to stay with us!Best Regards, Waheeda Ashraf General Manager

Dear Ricardo, Thank you for choosing Holiday Inn New York City-Wall Street. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a great stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Waheeda Ashraf General Manager

Dear Lourdes, Thank you for sharing your generous comments, particularly about our hotel's location. Your review was a pleasure to read, and we were delighted to learn that the service provided by some of our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a well-done job, and it will also help us raise our service standards. We look forward to having you as our guest again whenever your travels bring you back to New York City.

Dear Kuniaki, Your feedback helps us understand our guest experience better, and we are committed to using this insight to enhance your next stay. We hope you will give us another chance to impress you. Thank you for staying with us, and we wish you all the best.Best Regards,Waheeda AshrafGeneral Manager

Dear Daisy, Thank you for your outstanding rating and review regarding your recent stay at the Holiday Inn New York City-Wall Street. We are delighted to hear you had a positive experience during your stay with us! We look forward to welcoming you back soon.

Thank you for choosing to stay with us and for taking the time to share your review. We are glad you enjoyed our convenient location and were pleased with our Hotel Staff. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future New York visits.

Dear MadisonWe appreciate you taking the time to share your experience. We're disappointed to learn about the issues you encountered with your room. Your feedback is important, and we apologize for any inconvenience caused by the room's condition. Rest assured, we will address these concerns internally to ensure a more comfortable stay for our future guests. We hope to have the opportunity to welcome you back for an improved experience.

Dear Annette, We sincerely apologize for the experience you encountered during your stay. Your feedback regarding the cleanliness of the bathroom clogged sink, and bedding is deeply concerning. We take such matters seriously and will promptly address them with our housekeeping and maintenance teams. We understand the importance of providing our guests a comfortable and clean environment, and we regret falling short of your expectations. Your comments are invaluable in helping us improve our services. We hope you will consider giving us another opportunity to provide you with the exceptional service and comfort you deserve on your next visit. We look forward to welcoming you back soon.Best Regards, Waheeda Ashraf General Manager

Dear Ditlind, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn New York City-Wall Street; we hope to see you again soon. Best Regards, Waheeda Ashraf General Manager

Dear Ben, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn New York City-Wall Street. We look forward to your return and wish you all the best with your future travels.Best Regards, Waheeda Ashraf General Manager

Dear Anjeanett, We are delighted you had a great trip at Holiday Inn New York City-Wall Street. It is lovely to read you found the room clean and well-appointed and enjoyed the convenient location, which is close to everything. We noticed your feedback regarding room keys but are glad our staff swiftly resolved the issue. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back soon.Best Regards, Waheeda Ashraf General Manager

Dear Felicia, We are delighted you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again here at Holiday Inn New York City-Wall Street.Best Regards, Waheeda Ashraf General Manager

Dear Francisco, Thank you for posting such kind comments about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. Being so close to local attractions is one of the many benefits of staying with us. Thank you for being our guest, and we look forward to your next visit to Holiday Inn New York City-Wall Street.Best Regards, Waheeda Ashraf General Manager

Dear Giovanni, Thank you for sharing about your experience at our hotel. We are so glad you liked our friendly staff and location, which is close to subway stations and many restaurants. It is nice to learn how much you enjoyed the many aspects of your visit and that you found our hotel to be of great value. However, we want to apologize for the issues you encountered with the air unit. We will address this appropriately, and we want to thank you for your patience. It was a pleasure hosting your visit, and we hope you will be our guest whenever you return to the area.Best Regards, Waheeda Ashraf General Manager

Dear Saskia, We appreciate you leaving your generous rating regarding your recent visit to Holiday Inn New York City-Wall Street. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Best Regards, Waheeda Ashraf General Manager

Dear Melissa, Thank you for taking the time to share your positive experience at our hotel. We're delighted you enjoyed our convenient location and received excellent service from our staff. Your feedback is valuable, and we look forward to welcoming you back for another wonderful stay at Holiday Inn New York City-Wall Street. Best Regards,

Dear HERON W, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Holiday Inn New York City-Wall Street and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards, Waheeda AshrafGeneral Manager

Dear Matthew, Please accept our gratitude for taking the time to review your stay at Holiday Inn New York City-Wall Street. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We are so glad that you enjoyed our service, but we are sorry to read that the television was not working properly as you would have liked in your room. We have shared your comments regarding the problem in television with our maintenance team to ensure an enjoyable stay for our future guests. It was a true pleasure to have you as our guest, and we hope to see you again soon.Best Regards,Waheeda AshrafGeneral Manager

Dear Jannete, Thank you for mentioning how much you enjoyed our central location, and we certainly appreciate your compliments on our staff. However, it was certainly disappointing to read about the issues that you experienced. Your concerns have been shared with our team, and we will address them appropriately. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Best Regards, Waheeda Ashraf General Manager

Dear Ericka, Thank you for the wonderful review. We are so glad our location worked well for you and that you appreciated being so close to the metro and 9/11 museum. Your kind words about our associates, their commitment to excellence, and the cleanliness of our rooms are greatly appreciated. We will share your feedback with our entire team, which will undoubtedly boost their morale. We strive to provide exceptional service, and your recognition of our efforts is very motivating. Thank you for choosing to stay with us at Holiday Inn New York City-Wall Street, and we look forward to welcoming you back soon.Best Regards, Waheeda Ashraf General Manager

Dear Jorge Luis, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn New York City-Wall Street.Best Regards, Waheeda Ashraf General Manager

Please accept our gratitude for reviewing your stay at Holiday Inn New York City-Wall Street. We are happy you enjoyed your experience. We appreciate your great feedback and hope to have you as our guest again.

Dear Lourdes, It is a pleasure to read your fantastic review of the Holiday Inn New York City-Wall Street. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice whenever you visit New York City.Best Regards,Waheeda AshrafGeneral Manager

Dear micayla, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards, Waheeda Ashraf General Manager

Dear Luke, We are delighted you enjoyed your stay at Holiday Inn New York City-Wall Street. We strive to provide each guest with an exceptional visit; therefore, knowing we exceeded your expectations is lovely. We hope you will return whenever you travel to New York City.Best Regards,Waheeda AshrafGeneral Manager

Dear Zachary, We are thrilled you had an excellent stay at Holiday Inn New York City-Wall Street, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards,Waheeda AshrafGeneral Manager

Dear Joseph, Thank you for the beautiful review. We are thrilled we met your expectations for a fantastic stay at Holiday Inn New York City-Wall Street. We hope to have the pleasure of doing so again on your next visit to New York City.Best Regards,Waheeda AshrafGeneral Manager

Dear Geoffrey Godson, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Holiday Inn New York City-Wall Street. We'd love to host you again someday for yet another unforgettable visit.Best Regards, Waheeda Ashraf General Manager

Dear Raymond, On behalf of our Holiday Inn New York City-Wall Street team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and hope to continue being your hotel of choice whenever you return to New York City.Best Regards,Waheeda AshrafGeneral Manager

Dear Julia, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Holiday Inn New York City-Wall Street. We look forward to your return and wish you all the best with your future travels.Best Regards,Waheeda AshrafGeneral Manager

Dear MrBrishi, Please accept our gratitude for reviewing your stay at Holiday Inn New York City-Wall Street. Thank you for mentioning how close we are to the metro. Our guests frequently say our excellent location; we are happy this was your experience. It was a true pleasure to have you as our guest, and we hope to see you again soon.Best Regards,Waheeda AshrafGeneral Manager

Dear Jeffrey, Thank you for recognizing our friendly staff and clean rooms. We appreciate your feedback about the elevator and will address it accordingly. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay in the future.Best Regards, Waheeda Ashraf General Manager

Dear Carlos, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Best Regards, Waheeda Ashraf General Manager

Dear Nicole, Thank you for the beautiful review. We are thrilled we met your expectations for a fantastic stay at Holiday Inn New York City-Wall Street. We hope to have the pleasure of doing so again on your next visit to New York City.Best Regards,Waheeda AshrafGeneral Manager

Dear Nelson, Thank you for your outstanding rating. We are glad that we could exceed all your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn New York City-Wall Street.Best Regards, Waheeda Ashraf General Manager

Thank you for evaluating your recent stay with us. Your comfort and convenience are important to us, and we apologize for any disruption this may have caused. Your comments will be shared with our team to prevent such incidents. It was our pleasure to accommodate you, and we hope you will give us another opportunity to show you the outstanding hospitality you deserve.