Dear Amy, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Plaza New York Times Square.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Arman,Thank you for evaluating your stay with us. We are truly disappointed to learn that we did not live up to the standards you expected from us, as we are committed to provide excellent services to all our guests. Your comments have been shared with our management team as we understand that there is always room for improvement and despite your inconveniences, we hope that you will give us another chance to serve you again in the near future.Best wishes, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Mohamed,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Plaza New York Times Square! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Cassia,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Sehr geehrte Stephanie,vielen lieben Dank für Ihre Weiterempfehlung auf Expedia und dafür, dass Sie uns Ihre Erfahrungen bezüglich Ihres jüngsten Aufenthalts mitgeteilt haben.Es freut uns zu sehen, dass Sie uns die Höchstbewertung gegeben haben und unser Haus sowie unsere günstige Lage in der Nähe so vieler wunderbarer Attraktionen zu schätzen wissen. Unser gesamtes Team ist dankbar, dass wir die Gelegenheit hatten, Sie zu bedienen, und würde Sie gerne bald wieder begrüßen.Mit freundlichen GrüßenHotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Thomas,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Chère Florence Adrienne Rouque épouse,Merci pour vos gentils mots sur la propreté de l'hôtel et sa superbe situation.Par contre, nous sommes vraiment désolés d'apprendre que vous avez quitté nos installations avec un sentiment qui ne correspond pas du tout à nos normes de service à la clientèle qui nous caractérisent tant.Soyez assurés que nous avons pris note de vos préoccupations et les communiquerons aux services compétents afin de continuer nos efforts constants d'amélioration.Nous serions ravis que vous nous donniez l'occasion de vous accueillir à nouveau dans l'un de nos établissements, afin que nous puissions vous offrir l'expérience merveilleuse que nous avons l'habitude de vous offrir, 100 % satisfaisante.Cordialement, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Amanda,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience.We look forward to seeing you!Yours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Angela,Thank you very much for choosing us and for sharing your review about your last stay.We are very happy to hear that we were able to provide you with a comfortable experience.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Cher Nicolas Bernard,Nous vous remercions pour votre excellent commentaire. Nous sommes ravis d'apprendre que vous avez apprécié nos installations et nos services.Notre objectif est d'offrir une expérience inoubliable à chacun de nos hôtes, et le fait de savoir que nous y sommes parvenus nous donne encore plus de motivation.Nous nous réjouissons de vous accueillir à nouveau bientôt.Cordialement, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear MaryAnn,Thank you for your great review and for spending time with us at the Hotel Riu Plaza New York Times Square.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Ivan,Thank you very much for your fantastic review, we very much appreciate it. It is feedbacks like yours that make our day and make all the efforts worthwhile.The most important thing is that you liked it.Lovely hosting you, Ivan, and we look forward to hosting you again soon.Kindest wishes,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Mary,Thank you for sharing this information with us, it is helpful when implementing the adequate measures.We regret to read that despite our best efforts, your experience did not live to your expectations.We always kindly recommend our guests not to hesitate to let our team know if something is not exactly right. Your feedback will be taken into consideration.Best Regards,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Chère Julie,Ce fut un véritable plaisir pour nous de recevoir vos commentaires élogieux et de constater que vous avez beaucoup apprécié les différents aspects de l'hôtel qui ont contribué à votre expérience très satisfaisante. Nous attendons avec impatience votre retour et l'occasion de vous offrir une nouvelle expérience mémorable dans nos installations. Nous esperons vous accueillir bientôt de nouveau.Cordialement, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Muhammad Umar,Thank you very much, first of all, for choosing to spend a few days in our company.We are honoured to have been your hosts and to receive your kind comments.You can be assured that we will record your comments and take them up with the appropriate departments.We look forward to the opportunity to welcome you back in the not too distant future.Yours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Zakiya,Our staff feel rewarded when reading such positive feedbacks. We will forward your feedback to the personnel, they will be delighted to read your evaluation.Thank you very much!We look forward to working for you again soon.Have a wonderful day, Zakiya!Warmest Regards,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Joan,It is an honour to be recognized as a good hotel. Also, our staff are thrilled when they learn, they efforts are being appreciated, we thank you on behalf of our fantastic team. Thank you very much.We hope you come back soon!Kindest Greetings, Joan,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Alma Ximena,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know how much you enjoyed your stay, in the Hotel Riu Plaza New York Times Square. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Apreciado HumbertoGracias por su estupenda valoración,Estamos felices de saber que disfrutó de unas inolvidables vacaciones entre nosotros, además nos alegra conocer que sus sensaciones fueran tan positivas en general, pues es para nosotros un reconocimiento a nuestro esfuerzo diario.Ojalá vuelva pronto a visitarnos, aquí le esperamos con los brazos abiertos.Cordialmente, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Christian,Thank you so much for choosing us and for your fantastic ratings.Nevertheless, we take note of your observations and we will pass them on to the departments in charge, in order to continue working to improve our service.Thank you very much for being our guest.Hoping you visit us again very soon.Caring Greetings,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Ayrem,We feel very lucky, since from all the hotels you chose us and you had a great stay.Thank you very much!We cannot wait to host you again soon for another amazing experience.Loving Regards, Ayrem,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

Dear Ashleigh Jade,we appreciate you taking the time to share your great review here! We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best, Hotel Riu Plaza New York Times SquareOnline Reputation Manager