Luxe beddengoed, pillowtop-bedden, een kluis op de kamer, een bureau
Beschikbaarheid controleren

Beoordelingen van Insignia Hotel, Ascend Hotel Collection

2.5 out of 5
Insignia Hotel, Ascend Hotel Collection
741 61st Street, Brooklyn, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 447 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 283 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 130 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 68 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 77 van 1005 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Herman

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was very very well. Only when we were waiting in the lobby for our transfer to the airport, there was not a toilet available. Eventuelly we could use the toilet of the staff.
6 nachten verbleven in juli 2023
Reactie van Insignia Hotel op 1 aug 2023
Hello Herman, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
geweldig hotel, schoon, goede bedden en erg vriendelijke personeel. Ontbijt goed. Wel een aantal keren meegemaakt dat er weinig aanbod van broodjes bij het ontbijt was als je later dan 8 uur was. Dit terwijl het ontbijt tot 9 uur is.
6 nachten verbleven in oktober 2019

10/10 – Uitstekend

Luz

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very nice, place was clean
1 nacht verbleven in april 2024
Reactie van W.L op 1 mei 2024
Dear Luz,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Shantel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, quiet and cozy and staff is very helpful
1 nacht verbleven in april 2024
Reactie van W.L op 1 mei 2024
Dear Shantel,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Irish

1 nacht verbleven in maart 2024
Reactie van W.L op 1 mei 2024
Dear Irish,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

JIAWEI

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van W.L op 1 mei 2024
Dear JiaWei,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Louis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Subway station
3 nachten verbleven in april 2024
Reactie van W.L op 29 apr 2024
Dear Louis,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

Brittney Z

Reisde met partner
I enjoyed my stay at insignia hotel, however the remote to the television was terrible. You only have the option of their cable channels and you aren’t able to cast from your phone which was outdated and pretty annoying. Overall I had a pleasant stay. I appreciate the property having the coffee and tea available 24hrs the complimentary breakfast and the friendliness of the staff. The ice machine is on the 1st floor and gives ice chips which I love. The patio area in front was quaint and quiet. I’ll be back again
1 nacht verbleven in april 2024
Reactie van W.L op 29 apr 2024
Hi Brittney Z,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

ChenBo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in april 2024
Reactie van W.L op 24 apr 2024
Dear ChenBo,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Anderson

2 nachten verbleven in april 2024
Reactie van W.L op 24 apr 2024
Dear Anderson,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Addis

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good option
4 nachten verbleven in april 2024
Reactie van W.L op 22 apr 2024
Dear Addis,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Ria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience. Will highly recommend
2 nachten verbleven in april 2024
Reactie van W.L op 22 apr 2024
Dear Ria,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Shemar

Positief: Staat van de accommodatie en faciliteiten
The area
2 nachten verbleven in april 2024
Reactie van W.L op 19 apr 2024
Dear Shemar,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van W.L op 18 apr 2024
Dear Valerie,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ontzettend slecht

Danilo

1 nacht verbleven in april 2024
Reactie van W.L op 29 apr 2024
Hi Danilo,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Edwin, New York

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall I loved it. But I found a few roaches walking around the room.
2 nachten verbleven in april 2024
Reactie van W.L op 15 apr 2024
Dear Guest,Thank you for the review, we apologize about the experience you had here. to further investigate, we would love to hear more!Thank you and have a great day!Best,Wendy L.General Manager

8/10 – Goed

jon

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Great staff, street sucks.
2 nachten verbleven in april 2024
Reactie van W.L op 11 apr 2024
Dear Jon,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Arthur

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that it was quiet, felt safe.
3 nachten verbleven in april 2024
Reactie van W.L op 10 apr 2024
Dear Arthur,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ontzettend slecht

Alfred Eugene

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel rooms were nasty, and the staff was nastier.
4 nachten verbleven in april 2024
Reactie van W.L op 9 apr 2024
Hi Alfred Eugene,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Marisol

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room did not have draws to place your clothes and belongings.
2 nachten verbleven in april 2024
Reactie van W.L op 8 apr 2024
Dear Marisol,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ontzettend slecht

Avron

3 nachten verbleven in april 2024
Reactie van W.L op 29 apr 2024
Hi Avron,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

lingling

2 nachten verbleven in maart 2024
Reactie van W.L op 22 apr 2024
Dear LingLingThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

patricia

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Parking was super easy and convenient
1 nacht verbleven in maart 2024
Reactie van W.L op 1 apr 2024
Dear Patricia,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Roberto

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Nice rooms, seemed very up to date. The rooms are small, but spacious enough for one person. The area is in the heart of China town in Brooklyn. Looked like mostly commercial/retail spaces in the vicinity, but there was a restaurant right across the street.
1 nacht verbleven in maart 2024
Reactie van W.L op 1 apr 2024
Dear RobertoThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Snow

1 nacht verbleven in maart 2024
Reactie van W.L op 17 apr 2024
Dear Snow,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

4/10 – Matig

Astrid

Deje un deposito de 50$ y no me lo am reembolso
2 nachten verbleven in maart 2024
Reactie van W.L op 28 mrt 2024
Hola, gracias por elegir el Hotel Insignia. Le aseguramos que si no hay problemas durante su check out se reembolsa la preautorización de 50. Llame al hotel si aún lo ve pendiente en su extracto bancario. Gracias.

8/10 – Goed

Dellisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the time spent
3 nachten verbleven in maart 2024
Reactie van W.L op 28 mrt 2024
Dear Dellisa,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in februari 2024
Reactie van W.L op 27 mrt 2024
Dear Jose,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Yan

1 nacht verbleven in maart 2024
Reactie van W.L op 28 mrt 2024
Dear Yan,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Xiao Yan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good
3 nachten verbleven in maart 2024
Reactie van W.L op 27 mrt 2024
Dear Xiao Yan,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

Andrew

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Small rooms but I guess that all of NY?
5 nachten verbleven in maart 2024
Reactie van W.L op 27 mrt 2024
Hi Andrew,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Aida L

=]
1 nacht verbleven in maart 2024
Reactie van W.L op 25 mrt 2024
Dear Aida L,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

Kris

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For the price, our room was smaller than expected. Although it was convenient and walkable to many places on 8th avenue, we hoped for a bigger room. Everything else about our experience was fine.
1 nacht verbleven in maart 2024
Reactie van W.L op 25 mrt 2024
Hi Kris,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

Xiongjie

1 nacht verbleven in maart 2024
Reactie van W.L op 27 mrt 2024
Hi Xiongjie,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

Stanley, Burtonsville

Reisde met partner, Reisde met familie
Negatief: Netheid
Very narrow and unclean lobbys. Information advertised for Parking is deceptive as 'parking available', and you find out it cost at least $32/day excluding the cost of lodging. Breakfast is simply bread, orange juice and very watery coffee. This hotel is unworthy of decent customers, regardless of the spin
2 nachten verbleven in maart 2024
Reactie van W.L op 25 mrt 2024
Hi Stanely,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. Parking is available, but we do not advertise as free. We apologize for the misunderstanding. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Charles, Brooklyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Na
5 nachten verbleven in maart 2024
Reactie van W.L op 22 mrt 2024
Dear Charles,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

??

Positief: Personeel en service
Negatief: Netheid
3 nachten verbleven in maart 2024
Reactie van W.L op 21 mrt 2024
Hi ??,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Aida L

Reisde met partner
Positief: Netheid, personeel en service
=]
1 nacht verbleven in maart 2024
Reactie van W.L op 19 mrt 2024
Dear Aida,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

Hua

Just like every other
1 nacht verbleven in maart 2024
Reactie van W.L op 19 mrt 2024
Hi Hua,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Sanniwaty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient to have foods and stores and subway Did not expect the room is small
3 nachten verbleven in maart 2024
Reactie van W.L op 18 mrt 2024
Dear Sanniwaty,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

jinhui, dayton

4 nachten verbleven in maart 2024
Reactie van W.L op 18 mrt 2024
Hi Jinhui,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ontzettend slecht

Keyana

Negatief: Netheid, personeel en service
The room that I was in had bed bugs and roaches in the closet and bed
2 nachten verbleven in maart 2024
Reactie van W.L op 15 mrt 2024
Hi Keyana,I researched your reservation and it seems that no complaints were made throughout your 2 nights stay. please contact the hotel with the pictures and we can further investigate this. Thank you!

10/10 – Uitstekend

Adeniyi

Positief: Personeel en service, staat van de accommodatie en faciliteiten
n/a
1 nacht verbleven in maart 2024
Reactie van W.L op 18 mrt 2024
Dear Adeniyi,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ontzettend slecht

Nika

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
they charged me extra for no reason. i didi reservation online with expedia and when i checked in they charged me
1 nacht verbleven in maart 2024
Reactie van W.L op 15 mrt 2024
Hi Nika,Please contact the hotel for any overage charges and we will certainly fix this.

2/10 – Ontzettend slecht

Wing

2 nachten verbleven in maart 2024
Reactie van W.L op 1 apr 2024
Hi Wing,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Floyd

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van W.L op 11 mrt 2024
Dear Floyd,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Shemar

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The area
1 nacht verbleven in maart 2024
Reactie van W.L op 19 apr 2024
Dear Shemar,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van W.L op 11 mrt 2024
Dear Michelle,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

Michelle, Calhoun

Reisde met partner
Positief: Personeel en service
The good: the staff were so helpful and kind. The bedding was clean. The bad: thin walls and noisy people. A man with children was yelling "Give me a high five" repeatedly and a toddler was squealing with joy, also repeatedly, until well after midnight. It sounded like they were in the room with us. The bed was sagging in the middle. The shower drained onto the bathroom floor.
1 nacht verbleven in maart 2024
Reactie van W.L op 11 mrt 2024
Hi Michelle,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ontzettend slecht

Jason

3 nachten verbleven in maart 2024
Reactie van W.L op 28 mrt 2024
Hi Jason,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We would love a feedback or comment to know why we received a 1 rating and do better. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager