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Beoordelingen van La Quinta Inn & Suites by Wyndham Brooklyn Downtown

2.5 out of 5
La Quinta Inn & Suites by Wyndham Brooklyn Downtown
533 3rd Ave, Brooklyn, NY

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 295 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 360 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 177 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 96 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 72 van 1000 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Ik had een kamer in de basement, zonder raam met uitzicht alleen zicht op een rooster. Dat was minder. Bed was goed.
2 nachten verbleven in mei 2019

6/10 – Redelijk

Annette

Positief: Netheid
Unfriendly front desk clerk upon arrival, breakfast was poor.
2 nachten verbleven in januari 2023
Reactie van La Quinta Inn op 20 jan 2023
Thank you taking the time to write us.Our sincerest apologies for the inconvenience you experienced. We are under new management, Going forward we will always strive to give the best service to our guests and we are sorry that we did not meet your expectations. We will make sure we share the feedback with our staff to ensure it does not happen again.Thank you for your consideration.

10/10 – Uitstekend

Johanna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

8/10 – Goed

Leo

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was friendly. Rooms were clean. Free breakfast is the same each day. Breakfast buffet was hot and well cared for. We choose this LaQuinta because it is close to family.
Reactie van La Quinta Inn op 20 jan 2023
We are delighted to read your feedback the team will be thrilled to hear these kind words. It is truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back.Thank you for your consideration.

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was great
Reactie van Jonathan C. General Manager op 6 jan 2023
We are delighted to read your feedback the team will be thrilled to hear the kind words. It is truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back.Thank you for your consideration.

10/10 – Uitstekend

Jill

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient, clean, comfortable and quiet.
Reactie van Jonathan C. General Manager op 6 jan 2023
We are delighted to read your feedback the team will be thrilled to hear these kind words. It is truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back.Thank you for your consideration.

2/10 – Ontzettend slecht

Shengyou

10/10 – Uitstekend

Dora

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Dexter

8/10 – Goed

Eduardo

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean hotel in a convenient location with easy access to public transportation to Manhattan and other areas. There is a really nice Peruvian restaurant across the street. Whole Food located close by on foot. Close to Park Slope and Prospect Park. The only complaints I'd mention are the rooms are small, especially the bathroom. And there wasn't a single hook or rack to hang towels to dry. But I would certainly recommend this place to stay in Brooklyn.
Reactie van La Quinta Inn op 3 jan 2023
Glad to hear you enjoyed your experience here at La Quinta by Wyndham Downtown Brooklyn. Warm regards,La Quinta Guest Services

6/10 – Redelijk

Scott

Reisde met partner
Positief: Netheid
Staff not always immediately available at front desk at night. Large crack in the bathroom sink and water control handle loose in shower.
Reactie van La Quinta Inn op 3 jan 2023
Thank you taking the time to write us.First of all our sincerest apologies for the incovenience you experienced. We always strive to give the best service to our guests and we are sorry that we did not meet your expectations. We will make sure we share the feedback with our staff to ensure it does not happen again.We hope to see you soon to change your expectations.La Quinta Guest Services

6/10 – Redelijk

Jonathan

1 nacht verbleven in december 2022
Reactie van La Quinta Inn op 3 jan 2023
Thank you taking the time to share your feedback.We hope your stay met your expectations and to see you again soon.La Quinta Guest Services

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed our overnight stay.
Our room was fine except that the bedside lamps didn’t work. Our stay was for one night only. Their were several good restaurants nearby which was a plus for us.
1 nacht verbleven in december 2022
Reactie van La Quinta Inn op 3 jan 2023
We are delighted to read your feedback. It is truly our pleasure to be of service to you. Our apologies for the maintenance issue that happened during your stay. We will share your feedback with the staff to ensure that this does not happen again.We look forward to having you back.Warm regards,La Quinta Guest Services

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay Away
This was the worst hotel start I've ever had. The room was basement level and smelled like urine. We went out and later came back only to find our door wide open - I guess housekeeping had come in to clean and then just didn't bother to close the door behind them? I informed the front desk when I got back and they just shrugged and told me the rooms "didn't all lock well". On top of that, they double charged me for the room. I can't get the manager to call back, and they've informed my bank that i stayed in two different rooms, so the charges still stand. I wouldn't wish a stay at the La Quinta Inn on my worst enemy.
1 nacht verbleven in november 2022
Reactie van La Quinta Inn op 27 dec 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the door was left open. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Cesar AlcaideGMLa Quinta Innlq6328gm@gmail.com(718) 832-4747

6/10 – Redelijk

Ikye

1 nacht verbleven in december 2022
Reactie van Front Desk op 15 dec 2022
Thank you for choosing La Quinta Inn

8/10 – Goed

Marco

6/10 – Redelijk

Brice

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Very overpriced relative to the condition of the hotel and amenities offered. Because it's NYC, they think they can charge a premium amount for a bare bones hotel in mediocre condition.
2 nachten verbleven in december 2022
Reactie van Front Desk op 14 dec 2022
We do apologize about your stay not being up to La Quinta Inn standards. With this feedback in mind, we would love for you to return and aim to make your next stay most enjoyable.

10/10 – Uitstekend

Latoya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
The stay was nice
1 nacht verbleven in december 2022
Reactie van Front Desk op 14 dec 2022
Thank you for choosing La Quinta Inn!

2/10 – Ontzettend slecht

Pryce Gary

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
2 nachten verbleven in december 2022

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Comfort kamer
Construction Zone
It was one of the worst hotel experiences I have ever had—not based on the cleanliness of the room or amenities, but the fact that loud, booming road construction was taking place all night, and I barely slept. It started around 8pm and was still going on when I left at 8am. The crew had bright working lights that beamed into my window on top of the noise. I would highly recommend calling the hotel to find out if there is construction underway prior to staying at this location.
1 nacht verbleven in december 2022
Reactie van Front Desk op 14 dec 2022
We do apologize about your stay not being up to La Quinta Inn standards. With this feedback in mind, we would love for you to return and aim to make your next stay most enjoyable.

8/10 – Goed

Ernest

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was nice but surrounding area didn’t have dining or entertainment
Reactie van Front Desk op 6 dec 2022
Hello Ernest,Thank you for choosing La Quinta Inn! We would love to recommend some nearby restaurants and activities the next time you stop by.

8/10 – Goed

Nature

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was pleasant, parking was a breeze (however, I wish there were in and out privileges), and walking distance from a lot of great spots! The bathroom doors don't lock, the refrigerator makes so much noise (I didn't know it was the fridge until the morning), and the beds are very springy and noisy. Nonetheless, it was an overall comfortable stay!
1 nacht verbleven in december 2022
Reactie van Front Desk op 14 dec 2022
Thank you for choosing La Quinta Inn! With this feedback in mind, we would love for you to return and aim to make your next stay most enjoyable.

8/10 – Goed

David

8/10 – Goed

Oneika

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was most importantly clean. The facilities felt safe, warm and welcoming. It could do with a little bit of update but it was fine for its price point. I appreciated its warm shower and fridge in the room. I also saw they had breakfast but its a bit too early for me - 6am to 9am. the are around was my main concern as it is bit lonely at night since it is surrounded by car repair stores and gas station and garage. It is about 10 minutes walk from the subway if you tale the safer longer route through the neighbourhood and on the main road. Don't take the shortest route which passes under a bridge and lonely street. The subway is very convenient though as you can take one train straight into Manhattan's key sites and take it to the ariport connection.
2 nachten verbleven in november 2022
Reactie van La Quinta Inn Front Desk op 24 nov 2022
Good morning Oneika,Thank you for choosing La Quinta Inn for you stay in Brooklyn. We appreciate all of your feedback and will keep this in mind for future stays. Happy Holidays

8/10 – Goed

Nicole

7 nachten verbleven in november 2022

10/10 – Uitstekend

Eddie

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
The hospitality was great!
2 nachten verbleven in november 2022
Reactie van LaQuinta Inn Front Desk op 21 nov 2022
We're glad you enjoyed your stay. Please visit us again soon!

8/10 – Goed

mayumi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022
Reactie van Front Desk op 19 nov 2022
Thank you for choosing LaQuinta Inn :)

10/10 – Uitstekend

Jill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful little hotel in Brooklyn. Convenient to subway. Cute clean rooms. Nice staff. Will definitely be staying here again when I head up. Only noise is expected NY traffic sounds. Nice view of Freedom Tower from my room.
3 nachten verbleven in november 2022
Reactie van LaQuinta Inn Front Desk op 19 nov 2022
We're so glad you've enjoyed your stay! Please visit us again :)

8/10 – Goed

Amanda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022
Reactie van Front Desk op 19 nov 2022
Thank you for choosing LaQuinta Inn

10/10 – Uitstekend

Steven, Brooklyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No smoke
Reactie van Front desk op 19 nov 2022
Yes, we are a non-smoking property. Thank you for choosing LaQuinta Inn

10/10 – Uitstekend

Hassan

1 nacht verbleven in oktober 2022

6/10 – Redelijk

Joseph

A bit disappointed
We paid over $225 a night with taxes and fees and got a very small basement room with barely any natural light.
5 nachten verbleven in oktober 2022
Reactie van Front Desk op 19 nov 2022
We are sorry to hear your experience wasn't up to LaQuinta Inn standard. We will be sure to keep this in mind towards future stays. Thank you for choosing LaQuinta Inn.

10/10 – Uitstekend

Caroline

2 nachten verbleven in oktober 2022

6/10 – Redelijk

Alison

Positief: Netheid, personeel en service
My room with a king bed was very small- almost no floor space. The bathroom had no towel racks. There was outdoor noise( not the hotel’s fault) one night. Hotel lobby is dreary and depressing. Breakfast food is low quality. I don’t like to I give bad reviews but this is just a mediocre place to send $60O for 2 nights
2 nachten verbleven in oktober 2022
Reactie van Front Desk op 19 nov 2022
We are sorry to hear your experience wasn't up to LaQuinta Inn standard. We will be sure to keep this in mind towards future stays. Thank you for choosing LaQuinta Inn.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van La Quinta Inn op 24 okt 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

Joseph

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a great stay ! Nice people working the front desk
1 nacht verbleven in oktober 2022
Reactie van La Quinta Inn op 24 okt 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 – Matig

Grzegorz

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2022

8/10 – Goed

Anton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Actually, it’s not a bad hotel.
3 nachten verbleven in oktober 2022
Reactie van La Quinta Inn op 24 okt 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 – Ontzettend slecht

Ricardo

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The customer service is the worst I have ever experienced. I could not travel due to hurricane Ian and the property manager refused to help me.
3 nachten verbleven in september 2022
Reactie van Front Desk op 19 nov 2022
We are sorry to hear your experience wasn't up to LaQuinta Inn standard. We will be sure to keep this in mind towards future stays. Thank you for choosing LaQuinta Inn.

10/10 – Uitstekend

Maurice

Positief: Netheid, personeel en service en comfort kamer
Hotel reasonable for location
Hotel price was reasonable considering location, car parking a little expensive at $38 per day. Hotel handy for subway to Manhattan and local diners.
2 nachten verbleven in september 2022
Reactie van La Quinta Inn op 10 okt 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel was both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.

4/10 – Matig

kathleen

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This is a non smoking facility but there were definitely people smoking on the 4th floor. Our room smelled like cigarettes masked by some cleaning products. It was awful.
2 nachten verbleven in september 2022
Reactie van La Quinta Inn op 10 okt 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your overall stay at our hotel was both unpleasant and uncomfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Edit Remove

10/10 – Uitstekend

Abby

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean Staff was kind and accommodating. Bed was comfortable Walking distance to many good restaurants. Would stay again!
2 nachten verbleven in september 2022
Reactie van La Quinta Inn op 10 okt 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel was both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.

8/10 – Goed

Marley

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location in Brooklyn. The room was small but this is standard for NYC and wasn’t out of the ordinary. Bedding, bathroom was clean but I did make use of the desk and noted under it was super dirty. The walls were also pretty marked up and dirty. There was a mini fridge in the room which was nice. We didn’t try the breakfast. Overall this worked well for our short trip.
2 nachten verbleven in september 2022
Reactie van La Quinta Inn op 10 okt 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel was both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.

10/10 – Uitstekend

Cynthia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, convenient pre-cruise stay.
1 nacht verbleven in september 2022
Reactie van La Quinta Inn op 20 sep 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

Leon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay in Brooklyn.
2 nachten verbleven in september 2022
Reactie van La Quinta Inn op 13 sep 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 – Redelijk

Trasha-Ann

Reisde met partner
Positief: Netheid, personeel en service
ok property for a short visit. room was small but very much in line with New Yorks expectations..Clean room and bathroom. AC didnt work well and was very loud. We plugged it out and back in a few times and that helped with reducing the noise for a short bit. Parking is tight really none close by the hotel. You will most likely be paking blocks away. Overall decent place to stay.
2 nachten verbleven in september 2022
Reactie van La Quinta Inn op 13 sep 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

Allan

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Updated
Terrific renovation
2 nachten verbleven in september 2022
Reactie van La Quinta Inn op 13 sep 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 – Goed

Chester

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will Stay Here Again
Nice hotel. Comfortable clean room. Was used for a quick trip so it was more than adequate for the need. Location was good easy access to where I wanted to go
1 nacht verbleven in september 2022
Reactie van La Quinta Inn op 9 sep 2022
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

BOB IN

1 nacht verbleven in augustus 2022
Reactie van La Quinta Inn op 9 sep 2022
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022