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Beoordelingen van La Quinta Inn & Suites by Wyndham New York City Central Park

2.5 out of 5
La Quinta Inn & Suites by Wyndham New York City Central Park
31 W 71st St, New York, NY

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 257 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 279 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 163 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 135 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 170 van 1004 beoordelingen" "

7,2/10

Netheid

7,8/10

Personeel en service

6,2/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Falque

7 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Gabriella

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked the property and wasn’t able to visit for the day I booked. I was not able to get my money back. Extremely disappointed with the customer service of the hotel and Expedia.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Elisa

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Terrible overall. We had no shower curtain and the shower faucet was broken.It was way too small. You asked for anything; they don’t have it. 1 key per room cause they don’t have anymore. I had 3 relatives with me. No extra blankets or pillows cause they don’t have any. But somehow I had to pay an extra $38 fee per room and they still don’t have enough basics.whats going over there?
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Tanya

Reisde met partner
Positief: Netheid, voorzieningen
Great location to Central Park
1 nacht verbleven in mei 2024

8/10 – Goed

Andrea

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Stephanie who works at the front desk was very friendly and always ready to help.
3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Spencer

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the worst experiences I have ever had in any hotel anywhere. Wildly overpriced for what amounted to the equivalent of a youth hostel room. Filthy windows, non working television, dirty carpeting and walls. All for the bargain price of close to $1000 for 2 nights.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Hossan

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was the worst stay I have ever had. First the room smelling like cigarettes and air freshener I can totally deal with,but the bed had ether bed bugs or body lic,I woke up feeling some thing crawling all over my body. I made the mistake of taking my clothes off in my house whe I got home now I have to pay to wash all of my close in the house and pay for an exterminator. Never stay hear and at all cost stay away from room 703... Nasty Nasty Nasty.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

sebastian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

4/10 – Matig

Daisy

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The Cleanliness stood out as we went to our room. The ladies that tended to us were all cordial, even when we discussed issues with the room. The room was substandard and should not be a rentable space. The shower fixture came off as I went to shower. There was nowhere to sit in the room. That room should be a relief room for staff, not a space to be charged for. It was patched up in places and there was bird poop outside the window. Management did respond accordingly and did make an agreement that I hope they will honor. We were not given another room, although we waited hours for the possibility of change.
1 nacht verbleven in mei 2024

8/10 – Goed

Charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Diana

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

4/10 – Matig

Ramsey

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location is incredible. Extremely close proximity to Central Park and food/shops. The hotel appears to be an old residential building that was converted to be a hotel. Besides being small and old (normal for NYC), we had to be moved from one room to another as two windows in our room were stuck open causing traffic noises to enter the room at all hours. One window was partially taped with painters tape. The drywall was peeling in many places in the bathroom. Rust/grime in the bathtub, stains on carpet and walls and the elevator got stuck shortly after we made it to our 7th floor room with a pregnant wife. Staff were helpful and allowed us to shorten our stay by one night and moved us to a different room on the fourth floor. If you only care about location this is great. If cleanliness and comfort matter, please beware. Our second room was a small improvement, but still had a hole in the drywall in the bathroom and possible mold on the bathroom ceiling. Wouldn’t mind a refund….
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Mel, Marquez

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The size of the room was great I dod not recived checking inn instructions and was confusing when arrive with no person to check inn. What would happen if I did not have an active phone line to call.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Victoria

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very friendly and helpful. The rooms are small, but that might be expected for New York. It was my first time there, so I’m not quite sure. I like the location. It was close to two subway stops and Central Park and the natural history Museum.
3 nachten verbleven in april 2024

4/10 – Matig

Cale

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Multiple hairs in bed. Mold on walls. Holes in walls. Genuinely grimy feel all around. Room keys kept deactivating. Faulty door. Lobby was incredibly hot and stuffy. Busy elevator. Clogged toilet.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Shawntel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So close to central park! Felt very safe and loved that breakfast was included
2 nachten verbleven in maart 2024

4/10 – Matig

Michael

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
One tiny elevator that only seemed to work part time. Supposed to get housekeeping after 3 days, we never did. No fan in bathroom, only 1 lamp, everything else was a harsh overhead light.
3 nachten verbleven in april 2024

8/10 – Goed

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Ayla

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and definitely a bang for your buck! Incredible location, very friendly staff, fancy-feeling rooms, and delivered much more than promised or expected. My only reservations are the elevator and the infrequency of cleaning services over a 5-6 day visit. Otherwise, fantastic.
6 nachten verbleven in maart 2024

4/10 – Matig

Tyler

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Location is great! Front desk staff were hit and miss. One member was great, so friendly and helpful, others didn't even look up from their phone when we arrived. I was not impressed being charged an extra "property charge" on top of what we already paid when we arrived without expecting it. Included breakfast was good. We had a queen room, it was tiny but quiet bed was comfortable. Small things in poor condition in the room. Overall stay was ok but if we return to NYC we will be looking to stay elsewhere
4 nachten verbleven in maart 2024

8/10 – Goed

Rosa Angélica

Zakenreiziger, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The convenience of getting around is superb
4 nachten verbleven in maart 2024

4/10 – Matig

Christopher, Portland

Negatief: Staat van de accommodatie en faciliteiten
The staff were great. Extremely friendly and helpful. The breakfast was decent and standard free breakfast with eggs, potatoes, and breakfast meat in addition to cereals and bagels. The location is fantastic and only 1/2 block to Central Park. The room was very run down and small. Smaller than I expected for even NYC. The sink in the bathroom was loose and clearly had fallen off wall at one point and the just calked around wall and didn’t firmly attach. Also the facet in the shower was also very loose and not attached to the wall. The door to the room was a hollow core door and was extremely flimsy. If you leaned hard on it, it would flex and almost open. Many of the electrical outlets did not have their covers firmly attached. Finally we did find a random hair on a pillow case when we 1st came in the room. We probably won’t be going back due to the condition of rooms but again, staff were really friendly and helpful and location is great.
3 nachten verbleven in maart 2024

8/10 – Goed

Kevin

Positief: Netheid, personeel en service
This hotel was in a great area if you don't want the hussle of Manhattan. Close to Central Park (a few minute walk) and about 10 minutes from Hudson River in neighborhood with lots of eating options. Close to multiple subways to get to other parts of town. No fancy views but just a clean place with a good bed to catch sleep for the next day of adventures.
2 nachten verbleven in maart 2024

4/10 – Matig

Elizabeth

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was tiny and uncomfortable. Very loud and sounded like something in the wall all night. Staff was always nice and welcoming.
5 nachten verbleven in maart 2024

8/10 – Goed

robin

Positief: Netheid, personeel en service en voorzieningen
I've stayed at this hotel many times. Staff is always helpful and attentive. Seldom seem to stay more than a few months. It suggests management problems or maybe poor treatment of staff. I don't know. There is a value to seeing the same staff that get to know you and it's a welcome feeling.
1 nacht verbleven in maart 2024

4/10 – Matig

Melissa

Not what was advertised.
2 nachten verbleven in maart 2024

6/10 – Redelijk

Blesson

Positief: Personeel en service
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Julio

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Maryanne

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love the location!
1 nacht verbleven in maart 2024

6/10 – Redelijk

Donovan

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The shower is way too small the water couldn't go below my neck & im 5'9, bed is soft & makes noise, pillows are way too soft but the room was clean, staff was & location was great, so i got what I paid for, could've been better but i was satisfied
1 nacht verbleven in maart 2024

6/10 – Redelijk

Jorge

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would like the rooms is more cheap for the space and location
1 nacht verbleven in maart 2024

8/10 – Goed

Charan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Diego

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Había muchísima humedad en la habitación, tanto que no pude dormir nada. Terrible.

2/10 – Ontzettend slecht

Margarita

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Brown water came out of my shower. Secondly this hotel decided to run my card after checking out 5 times which they were over charging me. I usually never had a problem nor do I like to give bad reviews but this just through me off.
4 nachten verbleven in maart 2024

8/10 – Goed

Erin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and nice staff. The rooms are small but you don’t need much in this big city! Great value and so close to restaurants and things to do. Loved how close we were to Central Park.
4 nachten verbleven in februari 2024

6/10 – Redelijk

Patrick, Roseville

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2024

8/10 – Goed

MICHAEL

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient
2 nachten verbleven in februari 2024

8/10 – Goed

Eileen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have stayed here many times. Great neighborhood.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Handy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very nice 👌l don't like the cleaning
5 nachten verbleven in februari 2024

8/10 – Goed

Colleen

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Lizbel Rivera

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2024

10/10 – Uitstekend

JOSE MATEUS

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente localização e ótimo custo-benefício, recomendo a todos
3 nachten verbleven in februari 2024

8/10 – Goed

Tina, Massapequa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We needed to stay on the Upper West Side, La Quinta Inn was the perfect location. Close to the subways, Central Park, and lots of restaurants. The room was clean and comfortable, the staff was great and the breakfast buffet was very good. The room was very small, but it served our needs so we were happy.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Jill

7 nachten verbleven in februari 2024

10/10 – Uitstekend

Randy

Reisde met familie
Fantastic time
Amazing! I had a wonderful time at this hotel. Very clean, staff was amazing and very friendly. The room was very clean and the linens smelled amazing. I would absolutely recommend this hotel.
7 nachten verbleven in februari 2024

8/10 – Goed

Sharon

Positief: Netheid, personeel en service
Rooms were super small. Staff was super friendly and helpful. Breakfast was nice.
5 nachten verbleven in februari 2024

10/10 – Uitstekend

robin

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
staff is always good but why doesn't anyone stay?
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Matt

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Valerie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Budget Room but felt life Upscale Experience.
Clean and friendly. Excellent location 10 min walk from Times Square. New York public transportation was $22 to EWR Airport. Would book again!
3 nachten verbleven in februari 2024