Suite (Atrium Suite) | Kameruitzicht
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Beoordelingen van Loews Regency New York Hotel

5 out of 5
Loews Regency New York Hotel
540 Park Avenue, New York, NY

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 662 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 200 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 50 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 1004 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed verblijf
Mooi en goed verblijf, fijne locatie.
5 nachten verbleven in december 2019
Reactie van The Loews Regency New York team op 13 jan 2020
Bedankt voor uw feedback. We zijn erg blij dat je genoten hebt van je verblijf en hopen je snel weer te zien.

10/10 – Uitstekend

Nadia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel. Mooie kamers. Hele mooie badkamers! Leuke bar! Super eten! Rustigere buurt. Prima ligging!
4 nachten verbleven in december 2018
Reactie van Loews Regency Hotel op 5 jan 2019
Bedankt dat je bij ons bent gebleven. Wij waarderen uw feedback! We kijken er naar uit je binnenkort te zien.

10/10 – Uitstekend

Marla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is amazing area is wonderful
2 nachten verbleven in mei 2024

10/10 – Uitstekend

ANA SOFIA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great option, just blocks away from Central Park.
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Laura Gabriela

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Xxxxx
3 nachten verbleven in mei 2024

10/10 – Uitstekend

jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff. Extremely helpful and courteous
3 nachten verbleven in mei 2024
Reactie van Nadia Rodriguez op 21 mei 2024
Dear Jeffrey,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Ali Okan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The quality of service, has deteriorated considerably especially in front desk. The restaurant service was never good in this hotel, starting from the two lady hosts in the morning, waiters who are far from caring, absolutely indifferent and unhappy people waiters ( one time they brought me another food, something I did not order ). On the other hand, they have an impeccable house keeping service. The hotel, rooms, location all are very very good.
3 nachten verbleven in maart 2024
Reactie van Nadia Rodriguez op 21 mei 2024
Dear Ms. Okan,Thank you for taking the time to rate us regarding your recent stay. Your feedback is essential in our effort to improve our service standards. I apologize for the unsatisfactory experience you have had with us. While disappointing to read about the deteriorating service at the desk it is important for us to be aware. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Loews Regency New York!

10/10 – Uitstekend

RODOLFO

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Excelente ubicación
5 nachten verbleven in april 2024
Reactie van Nadia Rodriguez op 21 mei 2024
Dear Rodolfo,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

6/10 – Redelijk

Marlene

4 nachten verbleven in mei 2024
Reactie van Nadia Rodriguez op 21 mei 2024
Dear Marlene,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Javier Echeandia

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente localización y el hotel es pequeño, eficiente y el personal es amable
1 nacht verbleven in april 2024
Reactie van Nadia Rodriguez op 1 mei 2024
Dear Mr. Echeandia,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Joseph M.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in april 2024
Reactie van Nadia Rodriguez op 1 mei 2024
Dear Joseph,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Kateryna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is perfect. Personal is perfect
7 nachten verbleven in april 2024
Reactie van Nadia Rodriguez op 26 apr 2024
Dear Kateryna,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and freindly staff
2 nachten verbleven in april 2024
Reactie van Nadia Rodriguez op 26 apr 2024
Dear Steve,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Mary, SOUTHAMPTON

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient, nice size room.
1 nacht verbleven in april 2024
Reactie van Nadia Rodriguez op 26 apr 2024
Dear Mary,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

maria, Encino,

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and restful room - quiet and beautiful
1 nacht verbleven in april 2024
Reactie van Nadia Rodriguez op 26 apr 2024
Dear Maria,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Robert

5 nachten verbleven in april 2024
Reactie van Nadia Rodriguez op 1 mei 2024
Dear Robert,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

6/10 – Redelijk

Lana

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself was exceptional but check in was a beating. We booked two rooms, one wasn’t available until 6:30pm and the other until 9:30pm! We had to ask multiple times for updates and every time they would say “we will text you, it shouldn’t be that long”. Check in is 4pm and it took 5 1/2 hours to get the second room? They did upgrade one of the rooms which was nice but when you have one of your children and your mother with you, waiting until 9:30 is ridiculous and at that point you could care less about an upgrade.
3 nachten verbleven in april 2024
Reactie van Nadia Rodriguez op 11 apr 2024
Dear Lana,Thank you for your feedback regarding your recent stay with us. We are disappointed to hear that you had this unsatisfactory experience, this is not at all indicative to the service we strive to provide to our guest. Please do reach out to me directly and it would be my pleasure to make this right.

6/10 – Redelijk

Marcos

Breakfast is bad and too expensive
6 nachten verbleven in maart 2024
Reactie van Front Office Management op 7 apr 2024
Good day Mr. Marcos,Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. Please rest assured that your comments and feedback will be passed on to the proper departments so your concerns may addressed.We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Monica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an amazing stay. The staff went out of their way to help us everyday. The hotel is quiet, safe, small, beautiful and clean. The location is excellent! Highly recommend!
6 nachten verbleven in maart 2024
Reactie van Front Office Management op 7 apr 2024
Ms. Monica, Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 – Uitstekend

Jacob

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Nadia Rodriguez op 26 apr 2024
Dear Jacob,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 – Goed

Cristiane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is excellent but I would not suggest a dbl room for 4 people. The beds are not queen, but full, and the bathroom is extremely small. Other than that everything was fine!
5 nachten verbleven in maart 2024
Reactie van Front Office Management op 7 apr 2024
Good day Ms. Cristiane, Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 – Uitstekend

Alan N.

Reisde met partner
Service was excellent We would definitely come back
2 nachten verbleven in maart 2024
Reactie van Nadia Rodriguez op 25 mrt 2024
Dear Alan, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with the service and your overall experience. We look forward to welcoming you back again soon.

8/10 – Goed

Annabel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large room and bathroom, very convenient, the staff all friendly and helpful.
1 nacht verbleven in maart 2024
Reactie van Nadia Rodriguez op 25 mrt 2024
Dear Annabel, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with our staff and your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Marla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great and everyone on staff goes out of their way to be helpful
2 nachten verbleven in maart 2024
Reactie van Nadia Rodriguez op 25 mrt 2024
Dear Marla, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Alfred

1 nacht verbleven in maart 2024
Reactie van Front Office Management op 7 apr 2024
Dear Mr. Alfred,Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 – Uitstekend

Safra

1 nacht verbleven in maart 2024
Reactie van Front Office Management op 7 apr 2024
Good day Ms. Safra,Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 – Uitstekend

Pavel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place👍
Reactie van Nadia Rodriguez op 7 mrt 2024
Dear Pavel,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

6/10 – Redelijk

Eugene

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Our room was rundown especially the bathroom. It wasn't worth $600 per night.
1 nacht verbleven in maart 2024
Reactie van Nadia Rodriguez op 7 mrt 2024
Dear Eugene,Thank you for taking the time to share your feedback regarding your recent stay with us. It is disappointing to know you were not pleased with your overall experience and quality of your room. Hopefully we have an opportunity to welcoming you back and providing you with the experience you have every right to receive from us.

8/10 – Goed

Christina, Brookline

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The stay was fine, overall. The staff who checked me in didn’t even look at me (or my ID), and seemed preoccupied. He mumbled something and basically threw me the key card, so that was not a great first impression. The lobby is clean and functional, and the restaurant is over-priced but had good staff and a welcoming vibe. Recommended overall for the location and convenience, and the room was quiet.
2 nachten verbleven in februari 2024
Reactie van Nadia Rodriguez op 7 mrt 2024
Dear Cristina,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. However, we are concerned to read about your experience upon check-in. I would like the opportunity to discuss this matter in further detail which would help us ensure this matter is properly addressed. I look forward to hearing from you.

10/10 – Uitstekend

Gregg

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best location and value.
3 nachten verbleven in februari 2024
Reactie van Nadia Rodriguez op 7 mrt 2024
Dear Gregg,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

hsuan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was wonderful to be back there after 5 yrs
13 nachten verbleven in december 2023
Reactie van Nadia Rodriguez op 27 feb 2024
Dear Hsuan,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very high end hotel and clean and comfortable. Great bathroom and water pressure, and very functional and comfortable desk. Extremely convenient location. Will stay again and highly recommend it to friends, family and colleagues.
1 nacht verbleven in februari 2024
Reactie van Nadia Rodriguez op 28 feb 2024
Dear Kelly,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 – Goed

yoav

2 nachten verbleven in februari 2024
Reactie van Nadia Rodriguez op 25 mrt 2024
Dear Yoav, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024
Reactie van JerryO op 13 feb 2024
Dear Cynthia,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Regency New York soon! All The Best,Jerry O'BrienDirector of Front Officejerry.obrien@loewshotels.com

10/10 – Uitstekend

Austin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Nadia Rodriguez op 19 feb 2024
Dear Austin,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Nadia Rodriguez op 5 feb 2024
Dear Valued Guest,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Nadia Rodriguez op 25 mrt 2024
Dear Robert, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Nadia Rodriguez op 25 mrt 2024
Dear Mark, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 – Goed

Elisabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
11 nachten verbleven in januari 2024
Reactie van Nadia Rodriguez op 5 feb 2024
Dear Elisabeth,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Oliver

3 nachten verbleven in januari 2024
Reactie van Nadia Rodriguez op 25 mrt 2024
Dear Oliver, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

silvia, Miami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in a great location. The staff are very pleasant and nice. I will definitely be back
3 nachten verbleven in januari 2024
Reactie van Nadia Rodriguez op 8 feb 2024
Dear Silvia,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Favorite nyc hotel
Check in was a breeze. Lovely upgrade without asking. Room is large and comfortable.
1 nacht verbleven in januari 2024
Reactie van JerryO op 26 jan 2024
Hello Emily,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Loews Regency New York! All The Best,Jerry O'BrienDirector of Front Office

10/10 – Uitstekend

Marla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bell staff and front desk staff are excellent
2 nachten verbleven in januari 2024
Reactie van Nadia Rodriguez op 5 feb 2024
Dear Marta,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Elizabeth

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a very nice hotel in a great location. Beds were comfortable. What I liked best is that they were not only pet friendly, but pet welcoming!
1 nacht verbleven in januari 2024
Reactie van Nadia Rodriguez op 5 feb 2024
Dear Elizabeth,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Elizabeth

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, comfortable hotel with easy walking distance to the park. The best feature is the pet welcoming atmosphere!
2 nachten verbleven in januari 2024
Reactie van Nadia Rodriguez op 25 mrt 2024
Dear Elizabeth, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with the welcoming atmosphere and your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Marla

5 nachten verbleven in januari 2024
Reactie van Nadia Rodriguez op 5 feb 2024
Dear Marla,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Michelin

7 nachten verbleven in december 2023
Reactie van Nadia Rodriguez op 8 feb 2024
Dear Michelin,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Paula, Wilton

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy to find- walkable to many location and restaurants
1 nacht verbleven in januari 2024
Reactie van Nadia Rodriguez op 5 feb 2024
Dear Paula,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 – Goed

Andreas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a nice stay. No glasses at all and no coffee facilities in the room. A hotel with only a paper cup in the room is not what you expect. Nice bathroom except for the water pressure.
3 nachten verbleven in januari 2024
Reactie van Nadia Rodriguez op 9 jan 2024
Dear Andres,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Nazareth

4 nachten verbleven in januari 2024
Reactie van Nadia Rodriguez op 9 jan 2024
Dear Nazareth,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.