Exterieur

Beoordelingen van NH Collection New York Madison Avenue

4.5 out of 5
NH Collection New York Madison Avenue
22 East 38th Street, New York, NY

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 285 van 485 beoordelingen" "
Gastenscore: 8 - Goed. 107 van 485 beoordelingen" "
Gastenscore: 6 - Redelijk. 49 van 485 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 485 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 485 beoordelingen" "

9,2/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

danny

1 nacht verbleven in mei 2022
Reactie van Dimitra D op 8 mei 2022
Dear Danny, Dear Silvia, Thank you for choosing NH Collection New York Madison Avenue for your past stay and for kindly taking the time to share your experience with us. We are very happy to see you fully enjoyed your stay and we hope we have the opportunity to welcome you back many more times and continue to delight and surprise you!

10/10 – Uitstekend

Robin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hospitality is incredible at this hotel.
5 nachten verbleven in april 2024
Reactie van NH Collection New York op 30 apr 2024
Dear Robin, Thank you for choosing to stay at NH Collection New York. I'm thrilled to hear that you enjoyed your stay with us and that our team contributed to making your experience memorable. Your positive feedback is greatly appreciated, and I will be sure to share it. Should your travels bring you back to New York, please don't hesitate to reach out to us. We would be delighted to welcome you back for another enjoyable stay. Wishing you a fantastic week ahead.Warm regards, Fredrick Jones Guest Relations Manager

10/10 – Uitstekend

Nicholas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous location, friendly and helpful staff,
4 nachten verbleven in maart 2024
Reactie van NH Collection New York op 27 apr 2024
Dear Nicholas,Thank you for your positive review here at NH Collection New York. Happy to hear that you liked the location and out staff took great care of you. We look forward to hosting you again. Warm regards,Fredrick JonesGuest Relations Manager

10/10 – Uitstekend

Lani

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gorgeous room ! And space
1 nacht verbleven in februari 2024
Reactie van NH Collection New York op 26 apr 2024
Dear Lani,Thank you for staying with us and sharing your feedback. We look forward to welcoming back to NH Collection New York in the near future. All the best to you. Warm regards,Fredrick JonesGuest Relations Manager

10/10 – Uitstekend

Bobby

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property, really cool bar, staff was so kind at checkin
2 nachten verbleven in maart 2024
Reactie van NH New York op 25 apr 2024
Dear Bobby,We sincerely appreciate your recent stay at NH Collection New York. It brings us immense joy to learn that your experience was enjoyable. Your kind acknowledgment of our attentive staff during check-in warms our hearts.We eagerly anticipate the opportunity to welcome you back for another memorable stay in the near future.Warmest regards,Fredrick JonesGuest Relations Manager

10/10 – Uitstekend

Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it!
3 nachten verbleven in april 2024
Reactie van Julissa L op 22 apr 2024
Dear Jose,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Matthew, Oakland

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms, comfortable beds, elegant features, and friendly staff
4 nachten verbleven in april 2024
Reactie van Julissa L op 9 apr 2024
Dear Matthew,Your recent visit to the NH Collection New York Madison Avenue was delightful, and we appreciate your feedback on your stay. We are very pleased to hear that every aspect of your stay met your needs and that the customer service met our standards and expectations. We anticipate a repeat welcome and will keep you astounded and mesmerized.#FEELUNIQUEWith Appreciation,Julissa LopezGuest Relations Agent

8/10 – Goed

Nicola

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The hotel is in a great location. The room was a decent size - beds are comfy and the bathroom was spotlessly clean. Breakfast was tasty and plentiful with a good buffet selection as well as a menu to order from. Service is a little hit and miss. Some team members were excellent, others less friendly / helpful. Also found it odd to have disposable cups in the room - not very eco-friendly. No Expedia VIP acknowledgement - no perk / upgrade which was disappointing.
4 nachten verbleven in maart 2024
Reactie van Julissa L op 9 apr 2024
Dear Nicola,Your recent visit to the NH Collection New York Madison Avenue was delightful, and we appreciate your feedback on your stay. We are very pleased to hear that every aspect of your stay met your needs, and that the customer service met our standards and expectations. We are sorry to hear that you were not recognize upon arrival as a value Expedia VIP, this is something that we will be making sure to address and avoid this from happening in the future. We anticipate a repeat welcome and will keep you astounded and mesmerized.#FEELTHEPLACEWith Appreciation,Julissa LopezGuest Relations Agent

8/10 – Goed

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Julissa L op 5 apr 2024
Dear Rachel,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELUNIQUEWarmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Justine

Positief: Voorzieningen
Excellent Stay!!!!!
1 nacht verbleven in maart 2024
Reactie van Julissa L op 3 apr 2024
Dear Justine,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Anna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best place to stay
2 nachten verbleven in februari 2024
Reactie van Julissa L op 31 mrt 2024
Dear Anna,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACE Warmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Amy L.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is such a great location with close walking distance to all the best places. Staff was lovely. Serafina and the MAD bar are delicious and so convenient. I’d absolutely stay here again.
4 nachten verbleven in maart 2024
Reactie van NH New York op 24 mrt 2024
Dear Amy,Thank you so much for taking the time to share your positive feedback following your recent stay with us at NH Collection New York. Your kind words truly brightened our day!We are delighted to hear that you enjoyed our prime location and found our staff lovely. It's wonderful to know that you appreciated the culinary delights offered at Serafina and the MAD bar, as we strive to provide our guests with exceptional dining experiences.We are thrilled to hear that you would choose to stay with us again, and we cannot wait to welcome you back! Warm regards,Fredrick JonesGuest Relations Manager

10/10 – Uitstekend

Douglas, North Haven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van NH NYC op 23 mrt 2024
Dear Douglas,On behalf of NH Collection New York, I want to extend our sincerest gratitude for taking the time to share your review following your recent stay with us. Your feedback is greatly appreciated.We are thrilled to hear that you enjoyed your time with us, and we are genuinely grateful for your kind words. It was our pleasure to have you as our guest, and we look forward to the opportunity to welcome you back in the near future.Warm regards,FredRick JonesGuest Relations Manager

10/10 – Uitstekend

Isel Maria

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved the whole look and feel of the property. It’s very pretty and it’s conveniently located.
2 nachten verbleven in maart 2024
Reactie van Julissa L op 19 mrt 2024
Dear Isel Maria,Thank you for staying with us at NH Collection New York. We're thrilled to hear that you enjoyed your stay, and we can't wait to welcome you back soon. #FEELTHEPLACE Warmly, Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zero issues and only positive things to say about this property!!
3 nachten verbleven in maart 2024
Reactie van Julissa L op 18 mrt 2024
Dear Angela,Thank you for staying with us at NH Collection New York. We're thrilled to hear that you enjoyed your stay, and we can't wait to welcome you back soon. #FEELTHEPLACE Warmly, Julissa Lopez Guest Relations Agent

8/10 – Goed

Aemilia, London

3 nachten verbleven in maart 2024
Reactie van Julissa L op 3 apr 2024
Dear Aemilia,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELEXTRAORDINARYWarmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Alvaro

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buena ubicación y excelente servicio
5 nachten verbleven in maart 2024
Reactie van Julissa L op 11 mrt 2024
Estimado Sr. Alvaro,Gracias por elegir NH Collection New York Madison Avenue para su reciente estadía y por compartir su experiencia. Estamos muy contentos de que cada aspecto de su estadía haya satisfecho sus necesidades y que el servicio al cliente recibido haya estado a la altura de nuestros estándares y expectativas. Esperamos darle la bienvenida nuevamente y continuar deleitándolo y sorprendiéndolo.#FEELTHEPLACECordialmente, Julissa LopezAgente de relaciones con los huéspedes

10/10 – Uitstekend

Julia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff, perfect room and dining was great !
1 nacht verbleven in februari 2024
Reactie van NH New York op 2 mrt 2024
Subject: Thank You for Your Feedback, Julia!Dear Julia,Thank you for your kind words! We're thrilled to hear that you had a great experience with our staff, enjoyed your perfect room, and had a great dining experience. We appreciate your feedback and hope to welcome you back soon.Best regards,Fredrick JonesGuest Relations Manager

10/10 – Uitstekend

Ma

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Great staff!
1 nacht verbleven in februari 2024
Reactie van NH New York op 29 feb 2024
Dear Ma,I extend my sincere gratitude to you for choosing to stay with us at NH Collection New York. Your feedback is truly appreciated, and it brings us immense joy to hear about your positive experience with our exceptional staff.We take great pride in our team's dedication to providing kind and accommodating service, and it's incredibly rewarding to know that their efforts have made a difference during your stay.It would be our utmost pleasure to welcome you back to our hotel in the near future.Warm regards,Fredrick JonesGuest Relations Manager

10/10 – Uitstekend

Christopher, wake forest

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Functional, clean, modern hotel
1 nacht verbleven in februari 2024
Reactie van NH New York op 29 feb 2024
Dear Christopher,Thank you for staying with us at NH Collection New York. We're thrilled to hear that you enjoyed your stay, and we can't wait to welcome you back soon.Warm regards,Fredrick JonesGuest Relations Manager

10/10 – Uitstekend

Adriana

3 nachten verbleven in februari 2024
Reactie van Julissa L op 20 mrt 2024
Dear Adriana,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACE Warmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Luis

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Customer need to get better
1 nacht verbleven in februari 2024
Reactie van Julissa L op 13 feb 2024
Dear Luis,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELUNIQUE Warmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Pedro

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love it!
1 nacht verbleven in februari 2024
Reactie van Julissa L op 12 feb 2024
Dear Pedro,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Monica, Santo Domingo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Julissa L op 20 mrt 2024
Dear Monica,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACE Warmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

phillip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Very nice reasonably priced hotel within walking distance to Times Square, Broadway, Macy's, etc.
1 nacht verbleven in januari 2024
Reactie van NH New York op 26 jan 2024
Dear Phillip,It was truly a pleasure having you as our guest at NH Collection New York. I'm delighted to hear that our prime location and affordable accommodations contributed to your positive experience. We eagerly anticipate the opportunity to welcome you back in the near future.Warm regards,Fredrick JonesGuest Relations Manager

8/10 – Goed

TEODORO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van NH Collection NY Madison Avenue op 17 jan 2024
Dear Teodoro,Thank you for staying with us at NH Collection New York. We truly hope that you had an amazing visit and can't wait to welcome you back. Warm Regards, Fredrick JonesGuest Relations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van NH Collection NY Madison Avenue op 16 jan 2024
Dear Guest, Thank you so much for staying with us at NH Collection New York. We hope that you had a great stay with us. At some point in the near future, we hope to welcome you back. Warm Regards, Fredrick Jones Guest Relations Manager

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is great, especially for commuting near Grand Central. The hotel staff is very professional and friendly, but your staff appears to be under-staffed. The fitness center is awesome! The complimentary bottle of wine is a nice touch.
1 nacht verbleven in januari 2024
Reactie van NH Collection NY Madison Avenue op 16 jan 2024
Dear Jason, Thank you so much for staying with us at NH Collection New York. It's great to hear that you enjoyed our prime location, fitness center and kindness from our staff. At some point in the near future, we hope to welcome you back. Warm Regards, Fredrick Jones Guest Relations Manager

10/10 – Uitstekend

William T

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Julissa L op 14 jan 2024
Dear William T,We appreciate you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELUNIQUEWarmly,Julissa LopezGuest Relations Agent

8/10 – Goed

Dylan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van NH Collection New York op 13 jan 2024
Dear Dylan,Thank you for choosing NH Collection New York! We truly hope that you enjoyed your stay Your review really motivates us, and we look forward to welcoming you back soon. Should you ever crave another delightful stay, we're just a reservation away!Best regards,Fredrick JonesGuest Relations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr schönes Hotel mit sehr guter Bar. Ideal gelegen, um Manhatten zu erkunden.
5 nachten verbleven in december 2023
Reactie van Julissa L op 9 jan 2024
Lieber Anonymer,Vielen Dank, dass Sie sich für Ihren letzten Aufenthalt im NH Collection New York Madison Avenue entschieden haben und dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir freuen uns sehr, dass Ihr Aufenthalt in jeder Hinsicht Ihren Bedürfnissen entsprochen hat. Wir freuen uns darauf, Sie oft wieder bei uns begrüßen zu dürfen und Sie weiterhin zu begeistern und zu überraschen.#FEELUNIQUEHerzlich,Julissa LopezGuest-Relations-Agent

10/10 – Uitstekend

Elin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Julissa L op 28 jan 2024
Dear Elin,We appreciate you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent

2/10 – Ontzettend slecht

Mitchell

Didn’t get to stay here. This place is a waste of your time.
1 nacht verbleven in december 2023
Reactie van Julissa L op 7 jan 2024
Dear Mitchell,On behalf of our team, we apologize if your recent stay at NH Collection New York did not meet your expectations. Your feedback is invaluable, and I would appreciate the opportunity to address any concerns personally. Please feel free to reach out to our Guest Relations Team. We are committed to ensuring your satisfaction and would like to discuss how we can make it right for you. Looking forward to hearing from you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Sara

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing
2 nachten verbleven in december 2023
Reactie van Julissa L op 7 jan 2024
Dear Sara,Thank you for choosing the NH Collection New York Madison Avenue during your recent stay and for taking the time to share your experience. We are glad that every aspect of your stay met your expectations. We look forward to your return in the future and hope to exceed your expectations and be pleasantly surprised.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Elizabeth

Reisde met een groep
Great stay
Great customer service, clean room and very friendly staff.
1 nacht verbleven in december 2023
Reactie van Julissa L op 31 jan 2024
Dear Elizabeth,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent

8/10 – Goed

Bernardo, Lausanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check out they have hidden fees called “amenity fee” Even if you don’t use them and they don’t advertise. The hotel is ok but this bad practice just made it not to have a good rating.
2 nachten verbleven in december 2023
Reactie van NH Collection op 30 dec 2023
Dear Mr. Bernardo,Thank you for staying with us at NH Collection New York. Despite the miscommunication about the facility fees, overall we hope that you had a pleasant stay here in the hotel. Upon your next visit to NH Collection New York, please reach out to me at the hotel as I would love to look after your accommodations. We sincerely apologize for any inconvenience this may have caused.We hope to welcome you back soon.Warm Regards,Fredrick JonesGuest Relations Manager

8/10 – Goed

Lea

5 nachten verbleven in december 2023
Reactie van Julissa L op 15 jan 2024
Dear Lea,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent

8/10 – Goed

Fatmir

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
2 nachten verbleven in december 2023
Reactie van NH Collection NY op 24 dec 2023
Dear Fatmir,Thank you for staying with us at NH Collection New York and sharing your positive review. Overall we hope that it was an amazing stay. We looked forward to seeing you again soon. Warm regards,Fredrick Jones Guest Relations Manager

8/10 – Goed

Rohit

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was good. The staff was super nice but the room- especially calling it a premier room is misleading! Also Expedia messed up my booking.
9 nachten verbleven in december 2023
Reactie van Julissa L op 25 dec 2023
Dear Rohit,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs. However, we are sorry that there were some issues when you booked through Expedia that affected your experience a bit. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELEXTRAORDINARYWarmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Catrin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van NH Collection New York op 24 dec 2023
Dear Catrin,Thank you for staying with us at NH Collection New York and sharing your positive experience. We hope that you enjoyed our convenient location, beautiful hotel. Looking forward to welcoming you back for another great stay in the near future. Best regards,Fredrick JonesGuest Relations Manager

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
The isolation in between the rooms is really bad
6 nachten verbleven in december 2023
Reactie van NH Collection New York op 23 dec 2023
Dear Guest,Thank you for staying with us. Overall we hope that you had a great experience here at NH Collection New York. Your feedback about the isolation is important us and we will look into this. Wishing you an amazing holiday and hope to welcome you back soon. Best regards,Fredrick JonesGuest Relations Manager

10/10 – Uitstekend

Joanna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A lovely hotel with helpful staff. It was a great location to access various parts of NYC by public transportation and walking. Good eating options nearby as well.I also appreciated having a fridge and kettle in the room. My only suggestion is to include glasses, in addition to paper cups for coffee and tea.
5 nachten verbleven in december 2023
Reactie van NH New York op 21 dec 2023
Dear Joanna,Thank you for choosing NH Collection New York and sharing your positive experience. I'm delighted to hear you enjoyed our convenient location, helpful staff, and the amenities in your room. Your suggestion about including glasses is noted, and we'll certainly consider it for future improvements. We look forward to welcoming you back for another great stay.Best regards,Fredrick JonesGuest Relations Manager

2/10 – Ontzettend slecht

Nina

Reisde met familie
Negatief: Voorzieningen
They promised a free wine bottle with every booking that I never got. Downstairs smells like sewage. Overpriced.
1 nacht verbleven in december 2023
Reactie van NH New York op 24 dec 2023
Dear Nina,I sincerely apologize if your recent stay at NH Collection New York did not meet your expectations. Your feedback is invaluable, and I would appreciate the opportunity to address any concerns personally.Please feel free to reach out to me at the hotel. I am committed to ensuring your satisfaction and would like to discuss how we can make it right for you.Looking forward to hearing from you.Best regards,Fredrick JonesGuest Relations Manager

10/10 – Uitstekend

Christy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend in NYC
Great stay and the cleaning crew was exceptional.
5 nachten verbleven in december 2023
Reactie van NH Madison Avenue op 19 dec 2023
Dear Christy,Thank you for choosing to stay with us. We're delighted to hear that you found our property clean, tidy and had a great stay. We look forward to welcoming you back for another great experience.Best regards,Fredrick JonesGuest Relations Manager

10/10 – Uitstekend

Erin

1 nacht verbleven in december 2023
Reactie van Julissa L op 7 jan 2024
Dear Erin,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Rufus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean and the staff was professional.
1 nacht verbleven in december 2023
Reactie van NH New York op 19 dec 2023
Dear Rufus,Thank you for choosing to stay with us. We're delighted to hear that you found our property clean and appreciated the professionalism of our staff. We look forward to welcoming you back for another great experience.Best regards,Fredrick JonesGuest Relations Manager

8/10 – Goed

carlos fausto gonzalez

Positief: Netheid, personeel en service
4 nachten verbleven in december 2023
Reactie van Julissa L op 2 jan 2024
Dear Carlos Fausto Gonzalez,hank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van NH Collection NY op 10 dec 2023
Thank you for your posting rating. We hope you enjoyed your stay and look forward to welcoming you back in the near future. Warm regards,Fredrick JonesGuest Relations Manager

8/10 – Goed

Lars

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NH maddison
Nice location, modern hotel, newly renovated. Beds soft and comfortable however frames of beds are wobbly. With two average sized people the bed shakes to such an extent that the other person is woken
3 nachten verbleven in december 2023
Reactie van Julissa L op 5 dec 2023
Dear Lars,We would like to express our gratitude for your selection of NH Collection New York Madison Avenue for your recent stay, as well as for taking the time to share your experience with us. We are delighted that every aspect of your stay fulfilled your expectations. We eagerly anticipate your return in the future, with the intention to consistently exceed your expectations and pleasantly surprise you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent

10/10 – Uitstekend

Rubén

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service, beautiful lobby and good room, we didn’t have any good view but it was really spacious and comfy
7 nachten verbleven in november 2023
Reactie van Julissa L op 4 dec 2023
Dear Ruben,Thank you for choosing the NH Collection New York Madison Avenue during your recent stay and for taking the time to share your experience. We are glad that every aspect of your stay met your expectations. We look forward to your return in the future and hope to exceed your expectations and be pleasantly surprised.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent