Serves lunch and dinner

Beoordelingen van New York Marriott Marquis

4.5 out of 5
New York Marriott Marquis
1535 Broadway, New York, NY

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 1831 van 2597 beoordelingen" "
Gastenscore: 8 - Goed. 442 van 2597 beoordelingen" "
Gastenscore: 6 - Redelijk. 175 van 2597 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 2597 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 84 van 2597 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Petronella

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een heel fijn hotel in het hart van New York. Vriendelijk personeel en alles heel schoon
7 nachten verbleven in april 2024

10/10 – Uitstekend

Markus Johannes Augusta, Elsloo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 5 mei 2024
Dear Valued Guest, We are thrilled you had an excellent stay at New York Marriott Marquis, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

6/10 – Redelijk

Gwendy

6 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 15 apr 2024
Dear Valued Guest, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Warm Regards,Sharifa Alphonso,Guest Services Coordinator

10/10 – Uitstekend

Yvonne de

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Guest Services Coordinator op 10 mrt 2024
Dear Yvonne, We appreciate you taking the time to leave your outstanding rating regarding your recent visit to the New York Marriott Marquis. Your feedback is essential to us! It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to serve you again in the future. Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 – Uitstekend

Marc van

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Guest Services Coordinator op 16 mrt 2024
Dear Valued Guest, Thank you for your fantastic rating! We are pleased you chose the New York Marriott Marquis for your time in the city and even more happy that we exceeded your expectations. We look forward to having you as our guest again soon.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

8/10 – Goed

Johannes

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Midden op Timesquare, maar geen last van de geluiden (behalve wat ambulances en ventilatoren, maar je went aan de geluiden van New York). Kamer: bedden waren kleiner dan verwacht, ook wat stoffig. Bad was ietwat kapot. Prachtig uitzicht vanuit de kamer, verdieping 33. Liften super makkelijk, sport faciliteiten ideaal. Vriendelijk personeel. Pirma locatie.
5 nachten verbleven in augustus 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Perfecte locatie, mooie kamers, vriendelijk personeel.
9 nachten verbleven in juni 2023
Reactie van Guest Services Coordinator op 24 jun 2023
Dear Valued Guest, We are delighted you enjoyed our excellent location, accommodations, and courteous associates. Thank you for choosing New York Marriott Marquis and for your lovely feedback; we look forward to being your hotel of choice every time you visit the city. Warm Regards,Sharifa Alphonso,Guest Services Coordinator

10/10 – Uitstekend

Rotinda, Rijswijk

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was heel schoon heel vriendelijk heb gewoon genoten
7 nachten verbleven in januari 2023
Reactie van Guest Services Coordinator op 1 feb 2023
Dear Valued Guest, Thank you for being our guest at the New York Marriott Marquis. We are pleased you enjoyed our spotless accommodations and the courteous service provided by our associates. We hope you will choose us again whenever your travels bring you to New York City.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 – Uitstekend

Alexander

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Top!
5 nachten verbleven in augustus 2022

10/10 – Uitstekend

Kristan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient and super clean hotel! We loved every minute of staying there and we will be back. Comfy beds and nice towels too!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Silvia, Boca Raton

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect
2 nachten verbleven in mei 2024
Reactie van Guest Services Coordinator op 6 mei 2024
Dear Valued Guest, On behalf of our staff, thank you for the excellent review! We are pleased to know how much you loved your stay. Whether visiting for a family vacation, a romantic getaway, or attending a conference, we enjoy being the perfect home base for your New York City stay. All of us at the New York Marriott Marquis look forward to having you visit with us again.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 – Uitstekend

Dave

Location is awesome. Elevator system is great, could be a mess if it’s a normal system. Staff always accommodating
8 nachten verbleven in april 2024

10/10 – Uitstekend

Svetlana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent service and great location….if you want to me in the middle of noisy, dirty Times Square.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Sally Louise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 6 mei 2024
Dear Valued Guest, We are thrilled you had an excellent stay at New York Marriott Marquis, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

6/10 – Redelijk

su youn

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We checked in April 30 at about 3pm. Tiante was at the check in counter. There was some confusion around the requests I had made at the time of booking.Tiante became quickly frustrated and without looking into my questions simply shut me down. Her tone was rude, and I was embarassed by her treatment. My English is imperfect and I couldn't help but feel somewhat bullied. When I approached another staff person to ask my questions, she intervened and once again spoke harshly toward me. Everything else about this hotel was excellent,but this interaction was very disappointing.
3 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 4 mei 2024
Dear Valued Guest, Thank you for being our guest and for your detailed feedback. We genuinely apologize for the behavior of one of our front desk associates and thank you again for informing us of this incident. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. We strive to provide exceptional hospitality to every guest; therefore, we regret not meeting your expectations. We appreciate your patience and would welcome the opportunity to restore a favorable impression of our hotel in the future.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

4/10 – Matig

Melissa

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Did not give me the $40 food and drink credit they told me I would get at check-in. Overcharged me on the upgrade. Bad business practices.
1 nacht verbleven in april 2024
Reactie van Guest Services Coordinator op 5 mei 2024
Dear Valued Guest, Thank you for taking the time to review your stay with us. It is disappointing to read that we did not meet your expectations during this recent visit with us, and we were sorry to read you felt you were overcharged for your stay. Furthermore, we also regret that you did not receive the benefits during your recent visit. We ask that you please allow us some time to review your account and investigate a bit further. You have our assurance that we will address your concern appropriately. Thank you again for choosing us. We value your business, and we hope you will give us another opportunity to regain your trust the next time you are in the area.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 – Uitstekend

Akshaye

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Courteous staff, they were able to provide me with an early check in which was a much appreciated.
2 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 3 mei 2024
Dear Valued Guest, Thank you for being our guest at the New York Marriott Marquis. We are pleased that we could provide you with a gratifying stay and are glad you appreciated early check-in. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. Thank you once more for your kind review. Please come back and see us again soon! Warm Regards,Sharifa Alphonso,Guest Services Coordinator

10/10 – Uitstekend

Morgan Jennifer

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The concierge and bellmen were very friendly, prompt and polite. The hotel is amazing, especially the gym (why I picked it!) My daughter loved the glass elevators you could view the floors with. Easy access to all things NYC, right by major Subways and heart of Times Square. Will stay again next time.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Joseng

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accessible and neat and clean.
1 nacht verbleven in januari 2024
Reactie van Guest Services Coordinator op 2 mei 2024
Dear Valued Guest, Thank you for choosing New York Marriott Marquis and for your wonderful comments. We are pleased to know that our location was perfect for your needs during your recent stay. We are also glad that you enjoyed our refreshing and comfortable accommodations. It was a pleasure having you as our guest, and we look forward to welcoming you again whenever your travels bring you back to New York City.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

6/10 – Redelijk

Emmanuel Bennet

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Front desk upon arrival was terrible.
5 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 1 mei 2024
Dear Valued Guest, Thank you for being our guest and for your constructive comment. We are extremely sorry for the issues you had with our front desk. We take these reviews seriously, and your feedback is being evaluated with our team to ensure these concerns are not repeated. Again, we apologize, and we hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

8/10 – Goed

Robert Jerome

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Asked for body wash to be filled (it was empty) she removed it...washed with shampoo, now I'm growing hair where there was none...
2 nachten verbleven in april 2024

10/10 – Uitstekend

Victoria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love staying at the Marriott. Great location.
1 nacht verbleven in april 2024
Reactie van Guest Services Coordinator op 1 mei 2024
Dear Valued Guest, Thank you for choosing New York Marriott Marquis and for your generous comments. We are pleased to know that we exceeded all of your expectations and that you enjoyed your stay. We are also glad that you loved our location added to the enjoyment of your visit. Situated in the heart of Times Square, we are just steps from the best attractions in the city. We hope to welcome you again soon!Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Alexandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place , would stay here again
1 nacht verbleven in maart 2024
Reactie van Guest Services Coordinator op 30 apr 2024
Dear Valued Guest, We are pleased you had an energizing and fulfilling stay at New York Marriott Marquis and that our attention to detail helped to elevate your visit. It is lovely to know that we will be your home every time you visit New York City. Thank you for choosing us and for the generous review.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 – Uitstekend

Mehrnoush

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and I were in hotel it was very good experience everything was good. The location was excellent.
4 nachten verbleven in april 2024

6/10 – Redelijk

Karen

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 30 apr 2024
Dear Valued Guest, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 – Uitstekend

Stacy Diane, Holly Hill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best location, view & area,
3 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 28 apr 2024
Dear Valued Guest, Thank you for choosing New York Marriott Marquis and for your wonderful comments. We are pleased to know that we exceeded all of your expectations and that you enjoyed our prime location. We are also delighted that you loved the beautiful views from your room. It was our pleasure accommodating you, and we look forward to welcoming you again soon.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 – Uitstekend

Jumana, glendale

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in april 2024

10/10 – Uitstekend

Corinne Renee, chowchilla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in the middle of Times Square. So convenient!
3 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 28 apr 2024
Dear Valued Guest, Thank you for choosing the New York Marriott Marquis and for the kind review. We are glad our central location added enjoyment to your visit. Situated in the heart of Times Square, we are just steps from the best attractions in the city. We hope to welcome you again soon!Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 – Uitstekend

carla

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel !
4 nachten verbleven in april 2024

10/10 – Uitstekend

Hector

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right at the center of Times Square, 15 mins walk to Central Park great view of the city lights at night
3 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 27 apr 2024
Dear Valued Guest, Thank you for choosing the New York Marriott Marquis during your visit to Times Square! We appreciate you sharing how much you enjoyed your stay and our great location with close proximity to Central Park, Broadway's theaters, Madison Square Garden, and much more. We are also glad that you loved the spectacular city views. Thank you again for the kind remarks, and we hope you will stay with us again soon!Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 – Uitstekend

wei hui

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room space and inside room decoration pretty new and clean. Location is nice and safe.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Larry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

6/10 – Redelijk

Timothy

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
OK hotel. They have some maintenance issues, and water in the carpet outside our room. But staff is very nice and helpful.
4 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 26 apr 2024
Dear Valued Guest, Thank you for sharing your remarks about your recent stay. We apologize for the maintenance issues you encountered and for the concerns you had about the carpet. We will address your feedback with the appropriate individuals to ensure these are not repeated. On a positive note, we are happy to see you liked our hospitality. We hope you will consider giving us a second chance the next time you are in the area. Warm Regards, Sharifa Alphonso Guest Services Coordinator

10/10 – Uitstekend

Shadontay

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services Coordinator op 27 apr 2024
Dear Valued Guest, We appreciate you taking the time to leave your generous rating regarding your recent visit to the New York Marriott Marquis. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 – Uitstekend

Lisa

Reisde met familie
Great location in Times Square, nice views, no issues w/noise. Very clean. Kids loved the cool elevators. So glad we chose this hotel!!
2 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 25 apr 2024
Dear Valued Guest, Thank you for your thoughtful evaluation of your stay. Whether business or vacation, whatever, you plan, we are there to host you. Please accept our gratitude for mentioning our amazing view of the wonderful location we are situated in and that could visit these famous attractions with ease. We are glad you liked our services and hope you will allow us to host you and your family again. Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 – Uitstekend

Tariq, Sugar Land

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was helpful and very welcoming
4 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 24 apr 2024
Dear Valued Guest, Thank you for being our guest at the New York Marriott Marquis. We are pleased that we could provide you with a gratifying stay, and we appreciate your generous compliments. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us again whenever your travels bring you to New York City! Warm Regards,Sharifa Alphonso,Guest Services Coordinator

8/10 – Goed

Douglas Lynn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Our housekeeping service was exceptional. Likely not a bad view anywhere beyond the 8th floor (where the concierge is located). A bit pricey. Eat out somewhere else; the food was OK but expensive for the quality. On retrieving our baggage kept for us after checkout, you are forced to rely on a bellboy, who was upset that I didn't have cash for a tip. I guess I was supposed to know the situation for getting our bags. Be sure and use the free tickets (2 per day) for various excursions and also the $40/day allowance for food bought on site.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Stacy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Dorothée Ariane ADIGE EP

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super ! Et en prime des entrées pour des attractions offertes!
3 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 24 apr 2024
Dear Valued Guest, We are glad that everything went well during your time with us and that our service along with small touches made for a memorable experience! Thank you for choosing the New York Marriott Marquis and taking the time to leave your outstanding feedback. We hope to have the opportunity to welcome you back any time you are in the area.Warm Regards,Sharifa Alphonso,Guest Services Coordinator

10/10 – Uitstekend

Francisco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place to stay. I’d add more elevators
5 nachten verbleven in maart 2024
Reactie van Guest Services Coordinator op 24 apr 2024
Dear Valued Guest, It was a pleasure to read your review of the New York Marriott Marquis. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation as well as the suggestion, and we hope to be your hotel of choice every time you visit to NY. Warm Regards,Sharifa Alphonso,Guest Services Coordinator

10/10 – Uitstekend

Hannah Lyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love that I could see Times Square!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great except the valet parking. For $80/night it should not take over 45 minutes to retrieve the vehicle, when they already know you are checking out.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mati

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
goog hotel, staffs are helpful
2 nachten verbleven in april 2024

8/10 – Goed

Sandro

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services Coordinator op 23 apr 2024
Dear Valued Guest, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at the New York Marriott Marquis. We look forward to your return and wish you all the best with your future travels.Warm Regards,Sharifa Alphonso,Guest Services Coordinator

8/10 – Goed

Alina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property
2 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 22 apr 2024
Dear Alina, We are glad that everything went well during your time with us and that you liked our modern property! Thank you for choosing the New York Marriott Marquis and taking the time to leave your kind feedback. We hope to have the opportunity to welcome you back any time you are in the area.Warm Regards,Sharifa Alphonso,Guest Services Coordinator

10/10 – Uitstekend

kenneth

Reisde met familie
Positief: Voorzieningen
Great stay
2 nachten verbleven in april 2024

8/10 – Goed

Tanya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall a very nice property located in the heart of Times Square. What was disappointing is the room service which came in disposable containers in a paper bag and was barely warm. It was not what was expected for this class of hotel.
3 nachten verbleven in april 2024
Reactie van Guest Services Coordinator op 22 apr 2024
Dear Valued Guest, It is wonderful to hear how much you enjoyed your stay at the New York Marriott Marquis. We're particularly pleased that you enjoyed the convenience our location offered and that you could visit the places you had in your travel list. We have noted your feedback about the dinnerware in use and appreciate the constructive comment as we always want to hear how we can enhance our guest experience. We are delighted that your overall experience was positive, and we hope we have the chance to welcome you back!Warm Regards,Sharifa Alphonso,Guest Services Coordinator

10/10 – Uitstekend

Eliana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

khadija

Zakenreiziger, Reisde met familie
Location is very convenient if u want to go uptown or downtown. Will come back.
3 nachten verbleven in april 2024