Dear Robert John, Thank you for choosing Residence Inn New York Manhattan/Times Square! We're thrilled you enjoyed our prime location near Bryant Park and Times Square. We'll take note of your comments regarding breakfast and bed size for future improvements. We strive to provide exceptional service, so your kind words about our friendly staff are much appreciated. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you to the city.Fatoumata CamaraOperations Manager

Dear Anna, We are delighted you had a great stay at Residence Inn New York Manhattan/Times Square. Thank you for the kind rating, and we look forward to hosting you again soon.Fatoumata Camara,Operations Manager

Dear Yareli Dominguez, We are glad our service and accommodations exceeded your expectations! We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. We look forward to welcoming you back to the Residence Inn New York Manhattan/Times Square!Fatoumata CamaraOperations Manager

Dear Dhilip, Thank you for including Residence Inn New York Manhattan/Times Square in your travel plans! We're thrilled you enjoyed your stay and found it easy to travel around from our location. It's also great to know that you loved our food selection and the amenities provided. Thank you for your generous comments, and we look forward to your next visit.Fatoumata CamaraOperations Manager

Dear Chrisi-ann, Thank you for staying with Residence Inn New York Manhattan/Times Square and for sharing your review! We're thrilled that you had a great time and found our location perfect for your needs. It's also great to know that you were satisfied with our clean accommodation and hospitable team. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.  Fatoumata CamaraOperations Manager

Dear Helen, We are delighted you enjoyed your stay, and we appreciate you taking the time to share your review. It was a pleasure having you as our guest, and we look forward to your next stay at Residence Inn New York Manhattan/Times Square.Fatoumata CamaraOperations Manager

Dear Robert, Thank you for reviewing your recent stay and highlighting some of our hotel's wonderful features. Your kind words noting your satisfaction with our excellent team and convenient valet parking are most appreciated. It's also great to know that our prime location near Times Square was ideal for your stay and that you found the room clean and well-equipped. Moreover, your feedback regarding the need for minor updates is well noted for future enhancement. It was a pleasure hosting you, and we look forward to your next stay at Residence Inn New York Manhattan/Times Square.Fatoumata CamaraOperations Manager

Dear Jerome, Thank you for choosing Residence Inn New York Manhattan/Times Square and taking the time to post a review. We are delighted to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. We apologize for any noise near the elevators and appreciate your understanding. It was a pleasure hosting your visit, and we look forward to seeing you again.Fatoumata CamaraOperations Manager

Dear catherine, Thank you for choosing Residence Inn New York Manhattan/Times Square and for sharing your feedback. We're thrilled you enjoyed our excellent location and appreciated our valet parking service. It's also great to know that you found our buffet to be very good as well. Our team takes great pride in providing courteous and helpful service to ensure your stay is as comfortable as possible, so your kind words mean a lot to us. It was a pleasure having you as our guest, and we can't wait to welcome you back again soon.Fatoumata CamaraOperations Manager

Dear Shirelle, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Residence Inn New York Manhattan/Times Square. We look forward to welcoming you back on your next visit.Fatoumata CamaraOperations Manager

Dear Anne-Marie, Thank you for taking the time to review your stay with us. We're delighted to read that you appreciated our excellent location. Your satisfaction is our top priority, and we're glad that aspect of your stay stood out to you. We can't wait to welcome you back and provide you with another memorable experience at Residence Inn New York Manhattan/Times Square.Fatoumata CamaraOperations Manager

Dear Alexandra, Thank you for taking the time to leave your kind rating for Residence Inn New York Manhattan/Times Square. Your satisfaction is paramount to us, and we're thrilled to know that we exceeded your expectations. We hope to have the pleasure of welcoming you back again soon!Fatoumata CamaraOperations Manager

Dear CHING-HUA, We sincerely apologize for the discrepancy in the parking charges and any inconvenience this caused during your stay. We understand the frustration of not receiving the expected rate, and we will work to rectify the situation with Expedia to ensure accurate pricing information. Regarding the shower issue, we are addressing the repair promptly to ensure it meets our high standards for guest comfort. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.Fatoumata CamaraOperations Manager

Dear Rajan, We're truly sorry to read about your negative experience with the elevator and our staff's demeanor. Your feedback is deeply concerning, and we assure you that we take such matters seriously. We are actively working to address any issues with our elevator to ensure smooth and safe operation for our guests. Additionally, we will review your experience with our team to ensure our guests are warmly welcomed and treated courteously and respectfully. We appreciate your patience and understanding, and we hope to have the opportunity to regain your trust and provide a more positive experience in the future. Fatoumata CamaraOperations Manager

Dear Jonggyo, We sincerely apologize for the issues you encountered during your stay, particularly with the water temperature and the condition of the bathroom door. It's disheartening to learn that our attempts to address the situation by changing your room did not fully meet your expectations. We understand that your experience falls short of the high standards we aim to provide, and we will use your feedback to implement necessary improvements. While we know that this stay did not meet your expectations, we hope you will reconsider and give us another opportunity to exceed your expectations.Fatoumata CamaraOperations Manager

Dear Run Juan, We sincerely apologize for any inconveniences you experienced during your stay. Your satisfaction is our top priority, and we would be honored to have the opportunity to exceed your expectations in the future. Thank you for choosing to stay with us, and we eagerly anticipate the chance to welcome you back for a significantly improved experience.Fatoumata CamaraOperations Manager

Dear Mohammad, Thank you for choosing Residence Inn New York Manhattan/Times Square and sharing your review. We're thrilled you had an excellent stay with us and enjoyed our delicious breakfast. It's fantastic to know you had a great time with your family. We look forward to welcoming you all back for another excellent visit!Fatoumata CamaraOperations Manager

Dear Alma Isela, Thank you for taking the time to review your stay at Residence Inn New York Manhattan/Times Square. We are happy you enjoyed our delicious breakfast; it is one of our guests' favorite amenities, and we are glad you agree. It was a pleasure hosting your visit, and we hope you are already planning another visit our way.Fatoumata CamaraOperations Manager

Dear Juliet, Thank you for staying with us and for sharing your review. We're pleased to read that you enjoyed our convenient location and found everything within walking distance. While we acknowledge that some furnishings are older, we're glad you appreciated the cleanliness and quietness of our hotel. It was a pleasure having you as our guest, and we hope to see you again soon at Residence Inn New York Manhattan/Times Square.Fatoumata CamaraOperations Manager

Dear Rafael Tobias, Thank you for choosing Residence Inn New York Manhattan/Times Square and for your excellent review. We're thrilled to know that you enjoyed your stay with us! We take pride in providing our guests with a memorable and enjoyable experience, and we're delighted that you had a great time. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Fatoumata CamaraOperations Manager

Dear Maja, Thank you for taking the time to share your review. We're glad you enjoyed your stay and found our location convenient. We strive to offer convenient and accessible accommodations for our guests, and we're pleased you had a positive experience. Thank you for choosing Residence Inn New York Manhattan/Times Square, and we hope to welcome you back for another great stay in the future.Fatoumata CamaraOperations Manager

Dear Marsha, Thank you for your generous review of Residence Inn New York Manhattan/Times Square. We're thrilled that you enjoyed our clean accommodation and found us to be a great deal in a great location. It's also heartening to know that you appreciated our hospitable team. Your feedback regarding modernizing and updates is well noted, and we'll certainly take it into consideration as we strive to enhance our guests' experiences. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay.Fatoumata CamaraOperations Manager

Dear Michelle, We are so happy to see how much you loved your stay. Your feedback means a lot to us, and we look forward to welcoming you back to Residence Inn New York Manhattan/Times Square for another memorable stay.Fatoumata CamaraOperations Manager

Dear MARTINE, Thank you for your kind review. We are so glad you enjoyed your stay with us at Residence Inn New York Manhattan/Times Square. We look forward to seeing you again for another great experience.Fatoumata CamaraOperations Manager

Dear Silke, We're thrilled to hear that Residence Inn New York Manhattan/Times Square stood out during your visits to the city! It's wonderful to know you appreciated our convenient location, delicious breakfast, and comfortable accommodations. Feedback such as yours inspires and motivates our team to continue delivering exceptional service. Thank you, and we hope to have the opportunity to welcome you back very soon. Fatoumata CamaraOperations Manager

Dear Arleen flores, Thank you for taking the time to share your feedback. We sincerely apologize that the cleanliness of your room and the breakfast options did not meet your expectations. We take pride in providing a comfortable and well-maintained environment for our guests, and we regret falling short in this instance. We appreciate your comments, and we'll address these concerns to enhance our service quality. We hope to have another chance to welcome you on a future visit.Fatoumata CamaraOperations Manager

Dear Cyril, Please accept our gratitude for taking the time to post such wonderful feedback about your stay at Residence Inn New York Manhattan/Times Square. It is nice to see that our wonderful location, delicious breakfast and dedicated associates worked well for you and made your time with us even more memorable. We hope you are already planning another visit our way.Fatoumata CamaraOperations Manager

Dear Frank, Thank you for taking the time to review your stay. We are pleased that you enjoyed your overall stay with us. We are grateful for each of your comments, including those about elevators, as we continually strive to improve our guest experience. We will share your concern with our team. Thank you for staying at Residence Inn New York Manhattan/Times Square and posting such a generous review. We look forward to accommodating you again whenever your travels bring you to Manhattan. Fatoumata CamaraOperations Manager

Dear Lawrence, Thank you for choosing Residence Inn New York Manhattan/Times Square and sharing your experience. We're pleased that you enjoyed our convenient location,services and amenities we offer. However, we sincerely apologize for the inconvenience caused by the internal and external noises during your stay. We understand that the noises disrupted your peaceful evening and affected your overall experience. While outside disturbances are out of our control, we do sincerely apologize for not providing the tranquil environment you expected. Your feedback is valuable to us as we continue to make improvements for the comfort of our guests.Thank you again for your review. We hope to see you soon!Fatoumata CamaraOperations Manager

Dear Rainer, We are sorry to read that the room and bathroom you were using did not meet your expectations. We also regret any inconvenience you experienced regarding our breakfast services. We appreciate your valuable feedback as we are dedicated to maintaining a high standard of service for our guests. Thank you for bringing this to our attention. We will share your concerns with the respective teams. It was a pleasure hosting your visit, and we look forward to seeing you again.Fatoumata CamaraOperations Manager

Dear Barbara, Thank you for the great review! We are delighted that you had a fantastic stay at Residence Inn New York Manhattan/Times Square and loved the views from your room. Our team works hard to ensure our guests have a memorable experience, and it's wonderful to hear that you had such a great experience. We can't wait to have you back for another relaxing visit!Fatoumata CamaraOperations Manager

Dear Birgit, Thanks for taking the time to share your feedback. It is wonderful to know that you enjoyed everything about your stay at Residence Inn New York Manhattan/Times Square. We can't wait to host you again!Fatoumata CamaraOperations Manager

Dear Tatiana, Thank you for staying at Residence Inn New York Manhattan/Times Square and for posting this wonderful review. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Fatoumata CamaraOperations Manager

Dear Jessica, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Fatoumata CamaraOperations Manager

Dear Angélique, Thank you for the great rating and for the wonderful comments about your time at Residence Inn New York Manhattan/Times Square. We are glad our location was convenient for everything you wanted to do on this visit. We're delighted our breakfast was a highlight of your stay. Our team works hard to provide a variety of delicious options to start your day right. Your review made our day; thank you!Fatoumata CamaraOperations Manager

Dear Renee, Thank you for taking time to share your feedback. We regret the inconvenience caused by the TV and the longer wait times for the elevators, a common occurrence during our peak times with many families visiting. Thank you for bringing this to our attention, and we will share this with our respective team. We are very grateful for your patience and understanding. Your feedback drives us to continuously enhance our services, and we look forward to another opportunity to show you our commitment to outstanding experiences.Fatoumata CamaraOperations Manager

Dear Elisabeth, Thank you for including Residence Inn New York Manhattan/Times Square in your travel plans! It is always encouraging to receive positive feedback from our guests, and we thank you for sharing your kind remarks about our location and dedicated associates. In addition, please know that your comments regarding elevators have been shared with our associates as a significant way of understanding how we can continue to deliver outstanding experiences. We appreciate your kind comments. Please come and see us again soon!Fatoumata CamaraOperations Manager

Dear Virginie, Thank you for taking the time to review your stay and for the generous words about our cleanliness and staff. However, we are disappointed that you had some issues regarding your room and bathroom. Our goal is to provide an exceptional experience for each of our guests; therefore, we regret not meeting your expectations. We will address it properly. Thank you again for your review. We hope to see you soon!Fatoumata CamaraOperations Manager

Dear Ying, We appreciate you taking the time to leave your kind rating for Residence Inn New York Manhattan/Times Square. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. It was a pleasure hosting your visit, and we look forward to seeing you again.Fatoumata CamaraOperations Manager

Dear Kevin, On behalf of our entire staff, thank you for the nice review. We love reading wonderful comments about our associates, and we will be sure to share this review with our entire team. However, we regret the inconvenience caused by the elevators and have noted your observation regarding our rooms. Thank you for bringing these concerns to our attention as we are continually growing and improving from our guest feedback. It was a pleasure hosting your visit, and we look forward to seeing you again.Fatoumata CamaraOperations Manager

Dear Carolyn Debra, Thank you for reviewing your experience at Residence Inn New York Manhattan/Times Square. We are delighted that you had a memorable stay with us. Thank you also for taking notice of our devoted staff and the quality of our breakfast buffet. Our team is committed to ensuring that your day gets started off on the right note. Your feedback is appreciated, and we hope you will visit us again soon.Fatoumata CamaraOperations Manager

Dear Fernanda, Thank you for sharing your comments about our thoughtful associates and our wonderful location! We are pleased to read how much you enjoyed your stay; everything we do is aimed at making our guests feel right at home. Thank you for choosing Residence Inn New York Manhattan/Times Square during your time in Manhattan. It was a pleasure having you, and we hope to see you again on your next visit to the area.Fatoumata CamaraOperations Manager

Dear Laurent, Thank you for choosing Residence Inn New York Manhattan/Times Square and taking the time to share your experience. We're pleased to read that you found our location convenient and enjoyed the breakfast offerings. However, we apologize for the inconvenience caused by the crowded conditions with the breakfast and the long waits for the elevator in the morning, and we'll continue to work towards ensuring a smoother experience for our guests. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Fatoumata CamaraOperations Manager

Dear Fabien, Thank you for your glowing review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we look forward to seeing you again at Residence Inn New York Manhattan/Times Square.Fatoumata CamaraOperations Manager

Dear Luc, Thank you for taking the time to review your stay at Residence Inn New York Manhattan/Times Square. It is always a pleasure to have our cleanliness, food and property recognized, and we are pleased that our proximity to Times Square was perfect for your visit. We are grateful for each of your comments, including those about the hot water issue, as we continually strive to improve our guest experience. We will share this with our team. We appreciate your feedback and look forward to your next visit!Fatoumata CamaraOperations Manager

Dear Goodarz, Thank you for choosing Residence Inn New York Manhattan/Times Square and for your great review. We're thrilled to read that you enjoyed your stay with us, and we appreciate you highlighting our clean facilities, helpful staff, and convenient location, close to many attractions. We take pride in providing a comfortable and carefree stay, and we're glad this was your experience. It was a pleasure having you as our guest, and we hope to be your hotel of choice if another visit to our area is in your plans.Fatoumata CamaraOperations Manager

Dear Alessia, Thank you for taking the time to share your feedback. We're delighted to read that you enjoyed our excellent location, which makes exploring the city so convenient, and found our breakfast abundant. However, we apologize for any inconvenience caused by the sofa bed mattresses. We have notified the appropriate teams of your concerns to ensure that our rooms meet the high standards of comfort our guests expect and deserve. We hope to welcome you back for another enjoyable stay in the future!Fatoumata CamaraOperations Manager

Dear PHILIPPE ANDRE, Thank you for sharing your positive experience with us. We are thrilled to read that you enjoyed our hotel's perfect location near Times Square and the Empire State Building. We also appreciate your understanding regarding the dated equipment, and we are glad that our staff provided excellent service during your stay. Your feedback is important to us, and we will take note of your comments for future improvements. It was a pleasure hosting you, and we look forward to your next stay at Residence Inn New York Manhattan/Times Square.Fatoumata CamaraOperations Manager