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Beoordelingen van The Gardens Sonesta ES Suites New York

3 out of 5
The Gardens Sonesta ES Suites New York
215 E 64th St, New York, NY

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 588 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 280 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 77 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1005 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fijne, ruime kamer. De living en slaapkamer waren ruim genoeg. Keuken was in orde. Goed vuur, propere koelkast/vriezer en afwasmachine. Wel weinig kookattributen, maar 1 pan en kookpot.. Als je met vier mensen daar bent, lijkt me dat weinig. Voor 2 man voldoende. Badkamer wel aan de kleine kant, douche was een baddouche.. Niet erg geschikt om met 2 in de badkamer te vertoeven maar voldoende. Netjes ingericht en je hebt de optie om maaltijden te laten leveren, afhankelijk van restaurant met bijhorende fooi. Vriendelijk personeel, proberen je wel voort te helpen.
3 nachten verbleven in februari 2020

8/10 – Goed

Annette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijke ruime kamer voor stedentrips met gezin
Heerlijke ruime kamer als je met een gezin New York bezoekt. Wij waren met 5 personen. Ruime slaapkamer en ruime woonkamer. Wij hadden er twee extra bedden bij laten zetten. Er was zelfs een keukentje met vaatwasser en koelkast. Als je de hele week in de stad bent, is het fijn om je even terug te trekken op je kamer. Zo was er genoeg ruimte voor iedereen. In de lobby tot 10 uur gratis koffie en thee. Personeel was zeer vriendelijk. Ik zou dit hotel zeker aanraden!
5 nachten verbleven in april 2019
Reactie van Front Desk Manager op 16 mei 2019
Bedankt voor je feedback! We kijken uit naar uw volgende verblijf bij ons!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heerlijke ruime kamers met keuken. Prima uitgerust allemaal. Lekker bed en elke dag op en top schoongemaakt!
6 nachten verbleven in december 2018
Reactie van Elvira op 6 feb 2019
Thank you for your kind words. We are happy to hear you enjoyed your stay with us. Hope to welcome you back to the Gardens soon!

8/10 – Goed

Emil, Holland

Positief: Personeel en service
Nice hotel but can use an update
hotel can use an update. Good location, hotel doesn't have a lot of extras to offer. The person Michael is great. He takes care of the luggages and always has a smile. Very helpful. The front desk is friendly also. Kitchen (oven) was dirty and smelled badly. The overal stay was Good, but for the money you pay there are other options.
7 nachten verbleven in juli 2017
Reactie van Fiona op 24 aug 2017
Thank you for the review. I am happy to report that we will be undergoing renovations starting in 2018. We hope to see you again soon!

10/10 – Uitstekend

Fernanda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall a great place, pretty big for being in NY. We’re planning another trip during summer and we’ll be staying here again
2 nachten verbleven in maart 2024
Reactie van Customer Service op 23 mei 2024
Fernanda, thank you for your wonderful feedback! The Gardens Sonesta ES Suites New York is delighted that you had such a positive experience and found your accommodations spacious. We're thrilled to hear you'll be returning this summer. Our team looks forward to welcoming you back!

8/10 – Goed

Evelyne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, relatively quiet for NYC! Practical kitchenette for longer stay and families.
4 nachten verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Evelyne, thank you for highlighting the prime location and tranquil environment at The Gardens Sonesta ES Suites New York. We are glad to hear that the kitchenette added convenience to your stay. We're looking forward to welcoming you back for another enjoyable visit.

10/10 – Uitstekend

Liza

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Desk Staff, Concierge, & Bell Staff were unbelievably nice from the moment I checked in. When calling previous to my checkin this was also the case. Both Michael & Robert (Bell/ Door staff) were very helpful with my many questions & issues & professional. I can honestly say I did not know what to expect, was worried, and after my 4 day stay - I highly recommend this hotel. The Staff & hotel itself were great. The location great - you are within 20 min walking of everything - shopping, restaurants, & about 20 blcks from sightseeing areas.
4 nachten verbleven in mei 2024
Reactie van Customer Service op 12 mei 2024
Liza, it's wonderful to hear how much you enjoyed your 4-day stay at The Gardens Sonesta ES Suites New York. Your positive feedback about our colleagues, particularly Michael & Robert, warms our hearts. Our unique location definitely makes sightseeing and shopping adventures very convenient for our guests. We truly appreciate your recommendation and look forward to having the opportunity to enhance your next experience with us even further.

10/10 – Uitstekend

Brian, Lebanon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Customer Service op 10 mei 2024
Brian, thank you for your excellent rating of The Gardens Sonesta ES Suites New York. It's fantastic to know you had a wonderful stay. We eagerly await your next visit.

10/10 – Uitstekend

MARVIS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Marvis, we're ecstatic to learn your stay at The Gardens Sonesta ES Suites New York was superb. Your feedback truly enriches our dedication to delivering exceptional service. We're excited to have you back on future visits to New York.

8/10 – Goed

Amanda

1 nacht verbleven in april 2024
Reactie van Customer Service op 21 mei 2024
Amanda, thank you for choosing The Gardens Sonesta ES Suites New York. It is wonderful to see your positive rating. We hope to welcome you back soon!

10/10 – Uitstekend

Elena, new hartford

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious rooms, very clean, staff were wonderful, great location.
2 nachten verbleven in april 2024
Reactie van Customer Service op 24 apr 2024
Elena, it’s delightful to hear that you appreciated the spacious rooms and cleanliness of The Gardens Sonesta ES Suites New York. We're thrilled to know that our wonderful team members and the prime location contributed positively to your stay. We can’t wait to have you back for another incredible experience.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very happy with room and service from the staff
2 nachten verbleven in april 2024
Reactie van Customer Service op 21 apr 2024
Thomas, it's delightful to hear about your experience at The Gardens Sonesta ES Suites New York. Your satisfaction with the room and commendable interaction with our team members are what we aim to achieve. Thank you for the feedback. We're eager to welcome you back in the future.

10/10 – Uitstekend

Patricia

1 nacht verbleven in april 2024
Reactie van Customer Service op 10 mei 2024
Thank you for taking the time to leave this wonderful rating, Patricia! We hope to see you again soon at The Gardens Sonesta ES Suites New York so we can share yet another amazing experience!

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Ashley, it's wonderful to know that you had a great experience at The Gardens Sonesta ES Suites New York. We appreciate your high rating and hope to have the pleasure of welcoming you back in the future. Thanks for choosing us.

8/10 – Goed

Jeffrey

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Jeffrey, it's fantastic to see your positive rating for The Gardens Sonesta ES Suites New York. We hope your stay was enjoyable and that we can welcome you back in the future. Thank you for choosing us for your visit to New York.

4/10 – Matig

DL

2 nachten verbleven in april 2024
Reactie van Customer Service op 2 mei 2024
DL, it's striking to see a rating without any specific feedback. We're always striving to enhance our level of service and guest experience. Should you choose to give us another opportunity, please feel free to share more detailed comments so we can make your next stay better and make improvements where necessary.

10/10 – Uitstekend

parsla

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff excellent Location great balcony upgrade appreciated and wonderful but the excellent room location was a little diminished by the fact that some room features (shades for instance) were in process of being refurbished and thus not functioning. For us it did not matter as we were not in room much. Hopefully by next time all will be finished. We'd stay here again for sure. Desk staff and housekeeper especially nice. Polly M.
2 nachten verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
Parsla, thank you for your high recommendation of The Gardens Sonesta ES Suites New York. We're glad you appreciated the balcony upgrade, and found our location to your liking. Our team members, especially at the desk and housekeeping, are thrilled to receive your compliments. We're continuously working on improving our facilities and we appreciate your understanding regarding the refurbishment activities. Look forward to welcoming you back soon.

10/10 – Uitstekend

Vincent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was big and we were in the neighborhood that we need to be in. They even had a bed time book for our 4 year old.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 11 apr 2024
Vincent, thank you for sharing your experience at The Gardens Sonesta ES Suites New York. We're thrilled to know that our spacious rooms provided enough comfort and convenience for your family, and it's delightful that our little extra touch with the bed time book was appreciated. We strive to take care of our guests with thoughtful gestures like these. Hope to see your family again on your next visit to the area.

10/10 – Uitstekend

Jakelin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very clean and spacious hotel it also has parking!!
2 nachten verbleven in april 2024
Reactie van Customer Service op 20 apr 2024
Jakelin, it's a joy to hear you found the spacious environment and cleanliness at The Gardens Sonesta ES Suites New York to your liking, as well your appreciation for our parking amenities. We're pleased your stay met expectations and hope to host you again on your next visit.

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were pleasant and professional, room was clean. Excellent hotel for the price point.
1 nacht verbleven in april 2024
Reactie van Customer Service op 8 apr 2024
Benjamin, we're thrilled you found your stay at The Gardens Sonesta ES Suites New York to be excellent. It's wonderful to hear that your room was spotless and our team members were friendly and competent. We look forward to welcoming you back for another great stay.

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel for traveling with families. Spacious room for NY with kitchenette. Nice neighborhood that was away from too much NY hustle and bustle. Very close walking to Central Park and great restaurants in the area.
5 nachten verbleven in maart 2024
Reactie van Customer Service op 6 apr 2024
Lisa, it's delightful to hear that The Gardens Sonesta ES Suites New York served as a perfect fit for your family trip. We're thrilled that the ample space of our rooms and the convenience of the in-room kitchenette added to your comfort. Our location, close to Central Park and excellent dining options, is indeed one of our prime assets. We eagerly anticipate your return visit, perhaps for another family adventure. Safe travels until then!

6/10 – Redelijk

anne

Reisde met partner
Positief: Netheid
In check in reception person very rude
1 nacht verbleven in april 2024
Reactie van Customer Service op 3 apr 2024
Anne, we regret to hear your experience during check-in didn't match your expectations. Courtesy and helpfulness should always characterize our reception team and we are saddened to hear that you had a different experience. We will make sure those expectations are met in the future. Thank you for your feedback.

8/10 – Goed

Kelly-Marie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van Customer Service op 1 apr 2024
Kelly-Marie, thank you for your positive rating of The Gardens Sonesta ES Suites New York. We're thrilled to know that your experience with us was great. We hope to host you again in the future and deliver an even better experience.

10/10 – Uitstekend

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our stay here, the one bedroom was plenty big for our family of 5, and it was an easy walk to the subway, and getting downtown only took 10-15 minutes. The staff was great and we took advantage of valet parking.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 1 apr 2024
Michael, it's delightful to hear about your wonderful experience at The Gardens Sonesta ES Suites New York. We're thrilled that our spacious one-bedroom suite accommodated your family comfortably and that our accessible location added convenience to your travels. We appreciate your kind words about our team members and the valet parking service. Thank you for choosing us, and we hope to serve you again in the future.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Thank you for the amazing rating, John!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at The Gardens Sonesta ES Suites New York soon!Thanks again for leaving your feedback!

8/10 – Goed

DL

2 nachten verbleven in maart 2024
Reactie van Customer Service op 19 apr 2024
DL, thank you for your review. We're delighted to see that you enjoyed your stay at The Gardens Sonesta ES Suites New York. Your rating is highly appreciated and will assist future guests when they look for accommodation. We hope to welcome you back again in the future.

10/10 – Uitstekend

ricardo

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for families
3 nachten verbleven in maart 2024
Reactie van Customer Service op 27 mrt 2024
Ricardo, it's fantastic to hear that The Gardens Sonesta ES Suites New York provided the ideal setting for your family. We genuinely value and appreciate your warm endorsement. Please remember us next time you need a great family-friendly location in the city. Safe travels!

10/10 – Uitstekend

mayelin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice
3 nachten verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Mayelin, we're thrilled to hear you enjoyed your stay at The Gardens Sonesta ES Suites New York and found our room offerings to your liking. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Gail, Paget

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for long term stay in Upper East Side! Really great staff, everyone was so accommodating no matter the issue!
9 nachten verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Gail, it's delightful to hear you enjoyed your extended stay at The Gardens Sonesta ES Suites New York. We aim to provide a convenient and accommodating experience for our guests. We're particularly happy to know our team members were able to assist you throughout your stay. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Customer Service op 18 mrt 2024
Thank you for the great rating, Lauren!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Gardens Sonesta ES Suites New York! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 – Uitstekend

Tigran

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet
1 nacht verbleven in maart 2024
Reactie van Customer Service op 12 mrt 2024
Tigran, it's great to hear you appreciated the tranquil atmosphere at The Gardens Sonesta ES Suites New York. Silence is indeed golden, especially in the hustle-bustle city. We would love to have you back for another peaceful stay.

10/10 – Uitstekend

Catriona

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tons of space!
3 nachten verbleven in maart 2024
Reactie van Customer Service op 11 mrt 2024
Catriona, we're delighted to hear you enjoyed the roomy accommodations at The Gardens Sonesta ES Suites New York. Thank you for your positive feedback. We hope to welcome you back in the future.

10/10 – Uitstekend

Robert L

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Customer Service op 13 mrt 2024
Thank you for the wonderful rating, Robert!It's fantastic you enjoyed your time at The Gardens Sonesta ES Suites New York so much! We look forward to hosting you again soon for another amazing experience!

10/10 – Uitstekend

AYSE

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
everything was satisfactory
1 nacht verbleven in maart 2024
Reactie van Customer Service op 9 mrt 2024
Ayse, it warms our hearts to hear that you found your stay at The Gardens Sonesta ES Suites New York to be satisfactory. We strive to maintain high standards so that every single guest's experience is as you have described. We hope to serve you again in the near future.

10/10 – Uitstekend

ana

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clear
1 nacht verbleven in maart 2024
Reactie van Customer Service op 4 mrt 2024
Ana, thank you for the concise review of The Gardens Sonesta ES Suites New York on Expedia. Your succinct feedback of clarity is much appreciated. We hope to see you again soon.

8/10 – Goed

Kay

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is within easy reach of Central Park and in an area with lots of great restaurants. Quieter than the areas around the main tourist attractions but easy walking distance of museums and galleries. Had to pay $21 per day per person for a resort fee (gym that we never use)! This was disappointing. Rooms spacious, clean and well maintained. Would stay again.
5 nachten verbleven in februari 2024
Reactie van Customer Service op 3 mrt 2024
Kay, thank you for sharing your experience at The Gardens Sonesta ES Suites New York. We're pleased to hear that you enjoyed our prime location nestled in a quieter yet easily accessible part of the city. Regarding the resort fee, its purpose is to provide numerous amenities for a variety of guest preferences. We appreciate your complimentary notes on the room cleanliness and maintenance. Our team takes tremendous pride in ensuring our guests feel right at home. Your feedback is valued and we certainly hope to welcome you back in the near future.

10/10 – Uitstekend

Juan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location
2 nachten verbleven in december 2023
Reactie van Customer Service op 1 mrt 2024
Juan, it's wonderful to hear that you appreciated the prime location of The Gardens Sonesta ES Suites New York. We strive to offer a convenient and enjoyable stay for all our guests. Thank you for choosing us and hope to see you again in the future.

8/10 – Goed

Steven

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good value for the money. Room was clean and spacious. All suites and small kitchen. Friendly helpful staff. Nice to have reduced rates at a parking lot across the street. Would definitely stay there again.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 23 feb 2024
Steven, thank you for sharing your experience at The Gardens Sonesta ES Suites New York. We're thrilled to know you found our rooms to be clean and spacious, complete with a handy kitchenette. It's great to hear that our warm, accommodating team members added to the value of your stay. We're also pleased you made good use of the advantageous parking arrangements nearby. Your intention to revisit is the highest compliment we could receive. We eagerly anticipate your return.

6/10 – Redelijk

Bindu

Reisde met partner
Positief: Netheid, personeel en service
Great room size. Well equipped kitchenette. Friendly staff. Good fitness center. One thing that would have made it excellent would be to have the ability to cast programming from personal device to TV. The programming on TV was not worthy of watching.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 20 feb 2024
Dear Bindu.Thank you so much for taking the time to share your feedback about your recent stay with us. We are thrilled you enjoyed our spacious rooms, well-appointed kitchenette, friendly staff, and fitness center. We always strive to provide our guests with the best possible experience, and it's wonderful to know that we succeeded in your case.Regarding your comment about the TV system, we understand that being able to cast personal content is important to our guests, and we apologize for any inconvenience that you experienced. Please know that we have taken your suggestions seriously, and we are pleased to inform you that we will be upgrading our TV system this summer to allow you to cast your favorite movies from your phone.Once again, thank you for your feedback, and we look forward to welcoming you back in the near future and making your stay even more enjoyable.

8/10 – Goed

Nicolette

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Excellent staff very attentive and accommodating!
2 nachten verbleven in februari 2024
Reactie van Customer Service op 19 feb 2024
Nicolette, we're thrilled to hear you had a delightful experience at The Gardens Sonesta ES Suites New York. It's great to know our team members were able to provide the attentive and accommodating service you deserved. We appreciate your kind words and look forward to welcoming you back on your next visit to the city. Safe travels!

10/10 – Uitstekend

Josephine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious and clean. And even had an entire kitchen!
1 nacht verbleven in februari 2024
Reactie van Customer Service op 11 feb 2024
Josephine, thank you for taking the time to share your experience at The Gardens Sonesta ES Suites New York. We're delighted to hear that you appreciated the large, immaculate rooms and the comprehensive kitchen area. It's heartening to know we could provide a setting that met your needs. Please come visit us again soon.

10/10 – Uitstekend

Pamela

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location/nice room
Welcoming front desk/clean & spacious room /near subway
2 nachten verbleven in februari 2024
Reactie van Customer Service op 5 feb 2024
Pamela, we're thrilled to hear you appreciated the cleanliness and spaciousness within your room at The Gardens Sonesta ES Suites New York. It's wonderful that you found our team members at the front desk welcoming and our location convenient for public transit. We eagerly look forward to your next visit.

10/10 – Uitstekend

Nancy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Customer Service op 4 feb 2024
Nancy, it's terrific to see such a high rating for The Gardens Sonesta ES Suites New York! Your score speaks volumes, and we're delighted you enjoyed your stay. Looking forward to welcoming you back in the near future.

6/10 – Redelijk

rodrigo meneguella

Reisde met een groep
Positief: Comfort kamer
Negatief: Netheid
Bom mas não volto
Quarto grande banheiro tamanho bom mas sem exaustor ou janela carpete parece estar bem sujo a cozinha e boa ajuda muito mas precisa de limpeza o estacionamento é 45 dollars casa cada vez q sai
4 nachten verbleven in januari 2024
Reactie van Customer Service op 2 feb 2024
Rodrigo, agradecemos sua avaliação sincera e os detalhes importantes que você destacou. É lamentável ouvir sobre os problemas de limpeza que você enfrentou, pois sempre nos esforçamos para manter nossos quartos no mais alto padrão. Esperamos que sua experiência com as instalações da cozinha tenha sido útil, apesar de suas preocupações. No que diz respeito ao estacionamento, o preço reflete o custo padrão da nossa região e envidamos todos os esforços para garantir comodidade aos nossos hóspedes. Para uma estadia mais satisfatória na próxima vez, convidamos você a conversar com os membros da nossa equipe sobre quaisquer problemas que encontrar imediatamente, para que possamos resolvê-los imediatamente. Obrigado.

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Customer Service op 31 jan 2024
Kathleen, it's a pleasure to know your stay at The Gardens Sonesta ES Suites New York warranted a top rating! We thank you for choosing our hotel and are thrilled to have met your expectations. We eagerly anticipate your next visit.

10/10 – Uitstekend

ana

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in januari 2024
Reactie van Customer Service op 14 feb 2024
Ana, thank you for your succinct yet impactful review! It's wonderful to hear that The Gardens Sonesta ES Suites New York provided an excellent experience for you. We hope to have the pleasure of serving you again in the future.

8/10 – Goed

Paige, MIDDLETOWN

1 nacht verbleven in januari 2024
Reactie van Customer Service op 9 feb 2024
Paige, thank you for choosing The Gardens Sonesta ES Suites New York and giving us a good rating. We're always here for your hospitality needs and look forward to your next stay.

10/10 – Uitstekend

Gabriel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Customer Service op 15 jan 2024
Thank you for the fantastic rating, Gabriel!We strive to make all of our guests feel welcome and relaxed during their time at The Gardens Sonesta ES Suites New York! We can't wait to see you again soon.

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Customer Service op 13 jan 2024
Susan, we're delighted to learn that you had a fabulous experience at The Gardens Sonesta ES Suites New York! Your positive rating speaks volumes about our commitment to provide exceptional hospitality. We hope to welcome you back soon for another enjoyable stay.

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My favorite New York neighborhood! One of my favorite blocks. My family and I loved our stay. It felt as though we were living in New York City. Shout out to Herman! - just awesome at the front desk! Will be back.
3 nachten verbleven in januari 2024
Reactie van Customer Service op 13 jan 2024
Jonathan, we are thrilled to hear that you and your family felt at home during your stay at The Gardens Sonesta ES Suites New York. It's fulfilling to know you were able to experience the vibrant city life we pride ourselves on. Thanks for your kind words about Herman, our front desk team member. We can't wait to welcome you back in the future!