Lobby
Beschikbaarheid controleren

Beoordelingen van The Muse New York

3.5 out of 5
The Muse New York
130 W 46th St, New York, NY

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 711 van 1051 beoordelingen" "
Gastenscore: 8 - Goed. 222 van 1051 beoordelingen" "
Gastenscore: 6 - Redelijk. 79 van 1051 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 1051 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 1051 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Akudo

2 nachten verbleven in augustus 2023
Reactie van Joseph & the Muse team op 10 aug 2023
Thank you for your generous review:)

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right on top of Times Square and surrounding attractions and restaurants. Perfect placement, affordable and comfortable.
3 nachten verbleven in april 2024
Reactie van Mike op 2 mei 2024
Thank you for staying at the Muse. We appreciate your review.

10/10 – Uitstekend

Jen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property is steps away from Timesquare. Walkind distance to several restaurants and pubs. Walking distance to subways, shopping etc..A very nice hotel in general. All the staff was wonderful. (It woukd be nice to have coffee in room but it is available for free, in the lobby area)
5 nachten verbleven in april 2024
Reactie van The Muse hotel team op 30 apr 2024
Thank you for your kind feedback. We are happy you enjoyed your stay and hope to see you back soon!

10/10 – Uitstekend

Camilo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, at a great location. This one delivers on value. Tony at the evening desk was a great host and kind
3 nachten verbleven in april 2024
Reactie van Mike op 29 apr 2024
Thank you for staying at the Muse Hotel. We appreciate your review.

8/10 – Goed

Lisa

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Only 1 USB plug in the room it did not work - they did have someone come to my room and rig up a plug at 10pm which was very nice.
1 nacht verbleven in maart 2024
Reactie van Cristian op 28 apr 2024
Thank you for your review. This information will be passed on to the appropriate departments.

10/10 – Uitstekend

Megan

Reisde met familie
Positief: Voorzieningen
Liked this hotel! Would absolutely stay again!
1 nacht verbleven in april 2024
Reactie van Mike op 25 apr 2024
Thank you for staying at the Muse Hotel. We appreciate your review.

10/10 – Uitstekend

Eric

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice accommodations. Quiet even though it was so close to Times Square. Well located for walking or transit.
4 nachten verbleven in april 2024
Reactie van Joseph & the Muse team op 24 apr 2024
Thank you for your kind review! We are happy you enjoyed your time and hope to see you back soon!

8/10 – Goed

Jill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
GREAT location! Only one block from Times Square. We were about to walk to SO MUCH! Would have preferred queen beds but the fulls were comfy. No view from our room but we were out and about all day so that didn’t matter. Would definitely stay again.
3 nachten verbleven in april 2024
Reactie van Cristian op 23 apr 2024
Thank you so much for your feedback!

10/10 – Uitstekend

Ken

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic location close to broadway. Wonderful staff and clean unique rooms.highly recommended.
3 nachten verbleven in april 2024
Reactie van Cristian op 21 apr 2024
Thank you for your feedback and staying with us!

8/10 – Goed

Selene L

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Realmente muy ubicado si quieres estar en el área de Time Square pero hay ruido de sirenas y bomberos todas las noches
6 nachten verbleven in april 2024
Reactie van Mike op 21 apr 2024
Thank you for staying at the Muse. We appreciate your review.

10/10 – Uitstekend

Leslye

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Joseph & the Muse team op 18 apr 2024
Thank you for your review! We hope to see you back soon!

6/10 – Redelijk

Annie

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen
The hotel needs an update for the price we paid. There was no real curtains. The carpet and the bathroom is outdated. At night time it is very noisy. Like really you will hear it as if your outside. We stayed in a different hotel across this hotel and it wasnt noisy at all. The only good thing was the staff was so friendly. But wouldnt stay here again.
2 nachten verbleven in april 2024
Reactie van Mike op 18 apr 2024
Thank you for staying at the Muse Hotel. I hope you can stay with us again. We do apologize for any inconvenience.

10/10 – Uitstekend

Brian

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was perfect and very accommodating. Located close to Times Square and in the heart of Hell’s kitchen very pleased with stay, hotel, amenities, and location.
2 nachten verbleven in april 2024
Reactie van Mike op 17 apr 2024
Thank you for staying at the Muse Hotel. We appreciate your review. Hope to see you again soon.

6/10 – Redelijk

Natalia

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
The best thing about this small hotel is the location. You’re right on a side street near Times Square. The rooms are average size in comparison to most hotels but probably big as far as New York standards. The hotel doesn’t have many amenities, not even coffee but of course you’re surrounded by restaurants and shops. I originally booked this place because I read a review that it’s not in the middle of Times Square so away from the noise. That was incorrect statement. Every night it was a bit hard to sleep with the loud noise coming from outside. Sirens, people shouting, music, cars horns… you name it we hear it. The cleaning crew don’t do a good job. When we arrived there was No hand soap for 2 days, no body wash and the bathroom floors and carpet smelled a bit. It has the smell of wet dog. We ordered DoorDash two days in a row, 2nd day the food was dropped at the front counter and the staff couldn’t even bother to call us to tell us we had a delivery. Overall, my stay was not great or terrible but I wouldn’t stay there again. Traveled with 2 adults and 2 kids.
3 nachten verbleven in april 2024
Reactie van Mike op 17 apr 2024
Sorry for the poor experience. I hope you can give us another try so we can show you all the amenities and provide you with a quiet room in Times Square.

10/10 – Uitstekend

Albert Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Cristian op 17 apr 2024
Thank you for your review!

10/10 – Uitstekend

Sharon

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My only complaint was the very noisy air conditioner unit, which cycled on and off very loudly all night.
1 nacht verbleven in april 2024
Reactie van Joseph & the Muse team op 15 apr 2024
Thank you for your review. We will be sure to have an engineer take a look!

10/10 – Uitstekend

Natasa, Munster

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredibly spacious, exceedingly clean, with friendly, accommodating staff and comfortable beds, it was the perfect place for our short trip to the city to see Moulin Rouge
1 nacht verbleven in april 2024
Reactie van Mike op 15 apr 2024
Thank you for staying at The Muse. We appreciate your review.

10/10 – Uitstekend

Jeanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very convenient in the theatre district, clean, modern and quiet at night. Highly recommend it and will definitely return!
2 nachten verbleven in april 2024
Reactie van Mike op 15 apr 2024
Thank you for staying at The Muse. We appreciate your review.

10/10 – Uitstekend

Terrie

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van The Muse hotel team op 16 apr 2024
Thank you for your review! We hope to see you back soon!

10/10 – Uitstekend

Tom

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van The Muse hotel team op 16 apr 2024
Thank you for your review! We hope to see you back soon!

10/10 – Uitstekend

Gaynelle

Reisde met familie
Great location! Handy to theatres, Time Square, subways, & Rockefeller Center. Very friendly staff (especially Daniel) and clean rooms with larger bathrooms than most midtown hotels. Very quiet. Definitely will stay there again. Only complaint is towels are getting ragged and it would be nice to have more glasses in the room.
5 nachten verbleven in april 2024
Reactie van Mike op 15 apr 2024
Thank you Gaynelle for staying at The Muse. We appreciate your review. We will look into the towels and glasses.

10/10 – Uitstekend

quinn

Reisde met familie
What an amazing stay. The bar/restaurant was closed when we were there but that didn’t matter because you are so centrally located. The staff was incredibly friendly and helpful and our room was gorgeous! So much space and when you are Sharing with a teenager that really counts. Also very quiet.
4 nachten verbleven in april 2024
Reactie van Mike op 15 apr 2024
Thank you for staying at The Muse. We appreciate your review. Hopefully, when you are back in the City we will open the bar.

10/10 – Uitstekend

Dina

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and convenient to the theater district and Times Square. Hotel does not have a shop, restaurant or lounge which would have been nice, but there are many close choices.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Voorzieningen
Great location near Times Square. The staff were very friendly and helpful.
3 nachten verbleven in april 2024
Reactie van Joseph & the Muse team op 11 apr 2024
Thank you for your great review! We hope to see you back soon!

10/10 – Uitstekend

Penelope

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was perfect for all that we wanted to do. Staff were friendly and helpful.
2 nachten verbleven in april 2024
Reactie van Cristian op 9 apr 2024
Thank you for your feedback!

10/10 – Uitstekend

Denise M

1 nacht verbleven in april 2024
Reactie van Joseph & the Muse team op 29 apr 2024
Thank you for your review! We hope to see you back soon!

8/10 – Goed

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy to get everywhere from this location!!
7 nachten verbleven in maart 2024
Reactie van Joseph & the Muse team op 9 apr 2024
Thank you for your review! We hope to see you back soon.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
a bit noisy but not bad for being a block off of times square.
2 nachten verbleven in april 2024
Reactie van Mike op 8 apr 2024
Thank you for staying at the Muse. We appreciate the great review.

8/10 – Goed

Brian, Norton

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was good overall with the exception of slow elevators and scaffolding outside. The staff was very friendly and helpful. The room was adequate size and the bathroom was very nice. The best part was the water pressure in the shower!
2 nachten verbleven in april 2024
Reactie van Joseph & the Muse team op 8 apr 2024
Thank you for your kind review! We hope to see you back soon :)

10/10 – Uitstekend

Michelle

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would definitely come back here again. We did not stay long and did not see anything besides the lobby but very happy with the room and location. Everyone was very nice!
1 nacht verbleven in april 2024
Reactie van Cristian op 7 apr 2024
Thank you so much for your feedback!

10/10 – Uitstekend

Maria Isabel, miami

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Cristian op 7 apr 2024
Thank you for your feedback!

10/10 – Uitstekend

Suzanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Mike op 7 apr 2024
We appreciate the great score. Thank you for staying at the Muse Hotel.

10/10 – Uitstekend

joel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Attractive lobby and room. Liked the water dispensers in the halls. Hotel staff was courteous and helpful. Bath towel was rough and had some loose strings. One light switch in bathroom was broken. Pleasant stay and would return.
2 nachten verbleven in april 2024
Reactie van mike op 6 apr 2024
Thank you for staying at The Muse Hotel.

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
David at the front desk was the best experience I have had with a hotel. He remembered us from the start and really made the trip! Amazing person
3 nachten verbleven in april 2024
Reactie van Joseph & the Muse team op 4 apr 2024
Thank you for your kind review! We hope to see you back soon!

10/10 – Uitstekend

CASIE

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff
2 nachten verbleven in april 2024
Reactie van Cristian op 4 apr 2024
Thank you for your feedback!

10/10 – Uitstekend

DAVID

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel staff was extremely helpful and professional!
3 nachten verbleven in februari 2024
Reactie van Joseph & the Muse team op 2 apr 2024
Thank you for your kind review! We hope to see you back soon!

10/10 – Uitstekend

Douglas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice updated boutique hotel. Rooms were comfortable and halls were quiet so had great nights sleep both nights. Perfect location, if you want to be close to Times Sq, but still get a good night sleep. They don't have a kitchen or bar open on the premises, but there are a thousand places to get a drink or a meal right outside their door so doesn't really matter.
2 nachten verbleven in maart 2024
Reactie van Joseph & the Muse team op 1 apr 2024
Thank you for your review Douglas! We hope to see you back soon!

8/10 – Goed

Stana

Positief: Netheid
Negatief: Voorzieningen
Hotel was adequate. Location was fine. Close to Time Sq and walking distance to other areas & close to subway. No major amenities - lobby or seating area is not very cozy. Small coffee bar in lobby in the morning. No coffee machine in room. Room was clean & spacious. Heater or fan was really noisy.
2 nachten verbleven in maart 2024
Reactie van Mike op 1 apr 2024
Thank you for staying at the Muse Hotel. We appreciate your review.

6/10 – Redelijk

Charles

Positief: Netheid, personeel en service
The place had no snack bar or provide water in the room. It is close to restaurant row but options for breakfast should be included
3 nachten verbleven in maart 2024
Reactie van Cristian op 1 apr 2024
Thank you for your feedback!

10/10 – Uitstekend

Ian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A hotel half a block from 7th Avenue in Times Square was so convenient. The Muse was very clean. Our 2 king room was extremely spacious and every hotel staff we encountered was very friendly and helpful plus the added convenience of valet parking in midtown New York makes this hotel a great place to stay. This hotel deserves a wonderful rating.
3 nachten verbleven in maart 2024
Reactie van Cristian op 31 mrt 2024
Thank you so much for your review!

8/10 – Goed

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van Joseph & the Muse team op 1 apr 2024
Thank you for your review. We hope to see you back soon!

4/10 – Matig

Rachael

1 nacht verbleven in maart 2024
Reactie van Mike op 1 apr 2024
Hello Rachael. Sorry for the poor experience you had at the Muse Hotel. I hope we were able to make up for the inconvenience.

10/10 – Uitstekend

Danny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. My only complaint is the taxes and city fees. Almost 100 a night
4 nachten verbleven in maart 2024
Reactie van Mike op 29 mrt 2024
Thank you for staying with us. We appreciate the great score.

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Mike op 29 mrt 2024
Thank you for staying at the Muse. We appreciate your review.

10/10 – Uitstekend

Wendy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice bathroom, good shower and the room was a comfortable size. No cafe, but food nearby.
4 nachten verbleven in maart 2024
Reactie van Mike op 27 mrt 2024
Thank you for staying at the Muse Hotel. We appreciate your great review. Hope to see you again soon.

8/10 – Goed

lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access. Nicely remodeled and clean.
3 nachten verbleven in maart 2024
Reactie van mike op 27 mrt 2024
Thank you for staying at the Muse hotel. we appreciate your review.

4/10 – Matig

wen qing

Negatief: Netheid, staat van de accommodatie en faciliteiten
old ，no drink water,no food.
1 nacht verbleven in maart 2024
Reactie van Mike op 27 mrt 2024
Hello Wen, sorry about your unsatisfactory stay. Hope you can choose us again in the future so we can make up for the inconvenience.

10/10 – Uitstekend

Efrosini

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Mike op 27 mrt 2024
Hi Efrosini, thank you very much for your great review.

10/10 – Uitstekend

Jeff

2 nachten verbleven in maart 2024
Reactie van The Muse hotel team op 12 apr 2024
Thank you for your review! We hope to see you back soon!

10/10 – Uitstekend

Monica

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Beautiful hotel. The room was very clean, the bed very comfortable, and the bathroom super spacious (a rarity in nyc). The lobby was comfortable but a bit barren. The bar is closed, no food either. Plenty of bars and food around but it affected the feel of the place. What was the only fully disappointing aspect was the poorly executed coffee bar. The hot water was in a dispenser which must have been used for the coffee the day before because the coffee grounds in and lingering coffee flavor of the water impacted my morning tea. The coffee bar was poorly stocked as well. A little more attention here and I give it a full 5 stars.
1 nacht verbleven in maart 2024
Reactie van Joseph & the Muse team op 19 mrt 2024
Thank you for your review. We are glad you enjoyed your stay and hope to have you back when your restaurant opens this summer!