Exterieur

Beoordelingen van Thompson Central Park New York, by Hyatt

4.5 out of 5
Thompson Central Park New York, by Hyatt
119 West 56th Street, New York, NY

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 366 van 533 beoordelingen" "
Gastenscore: 8 - Goed. 102 van 533 beoordelingen" "
Gastenscore: 6 - Redelijk. 33 van 533 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 533 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 533 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

hakim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nestled within the embrace of this charming hotel are beds that transcend the ordinary. Each night feels like a sweet serenade to slumber, as the mattresses cradle you in a symphony of comfort. The pillows, like clouds, gently usher you into a realm where dreams dance with the stars. A stay here is not just a rest; it's an enchanting lullaby that leaves you longing for another nocturnal embrace. FABULOUS!
3 nachten verbleven in december 2023
Reactie van Director of Operations op 6 dec 2023
Dear Hakim, Thank you for taking the time to share your recent experience at Thompson Central Park New York. We are pleased to know we exceeded your expectations and that you were especially delighted with our comfortable and clean accommodations. It was a pleasure having you here, and we look forward to welcoming you again.Best Regards,Munir Salem,Director of Operations

10/10 – Uitstekend

MIKE

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property, close to Central Park and lovely refuge from the hustle and bustle outside
2 nachten verbleven in april 2024

10/10 – Uitstekend

William

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
A very comfortable hotel in a great location . Very simple chic modern decor yet very comfortable and relaxing ! All interactions from bell man to front desk were welcoming and sincerely expressed !! So nice to go through a stay without hearing my pleasure upon a response to an inquiry or as a follow up to me saying thank you . The lounge a bit disappointing for a single traveler as there is no proper bar seating at a bar . That as well as this past Sat. Evening the waiter spent in an empty lounge in conversation with a couple across from me with his back to me for twenty to twenty five minutes . Lounge was 10 percent seated . I am a fan of the brand
2 nachten verbleven in april 2024
Reactie van Munir Salem Director of Operations op 1 mei 2024
Dear William, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and loved not only our prime location but also our modern property and exceptional hospitality. We will enjoy sharing your compliments with them. We value your feedback regarding your experience at the bar and will address them accordingly. It was a pleasure serving you, and we look forward to your return visit!Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

David, DALLAS

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location!
2 nachten verbleven in april 2024
Reactie van Munir Salem Director of Operations op 30 apr 2024
Dear David, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all that New York has to offer! Thank you for choosing Thompson Central Park New York, and we hope to have the pleasure of welcoming you back soon.Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Kara Alison

Reisde met een groep
Absolutely perfect stay! We were in town for a Carnegie Hall event, so the location is ideal- less than 5 minute walk. The rooms are spacious and beautifully appointed. The staff is friendly and attentive.
3 nachten verbleven in april 2024
Reactie van Munir Salem Director of Operations op 29 apr 2024
Dear Ms. Alison, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location and comfortable accommodations to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit!Best Regards, Munir SalemDirector of Operations

6/10 – Redelijk

K, Chesterfield

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 26 apr 2024
Dear Valued Guest, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Best Regards, Munir Salem,Director of Operations

8/10 – Goed

Nir

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
Reactie van Alisa Segalini op 23 apr 2024
Dear Mr. Meltzer,Thank you for choosing Thompson Central Park!We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one. Your feedback is highly appreciated as that will give us a chance to incorporate further improvements. We always try to provide the best service to our guests. Can't wait to host you soon again

8/10 – Goed

LI

Reisde met familie
Positief: Netheid, personeel en service
So noisy at night from street and we can hear neighbor rooms
2 nachten verbleven in april 2024
Reactie van Director of Operations op 23 apr 2024
Dear Li, We appreciate you taking the time to share your feedback. We are happy your overall stay was pleasant; however, we are sorry for the noise issues you experienced during the night. Our goal is to provide accommodations conducive to a peaceful night's rest, so we apologize that your sleep was disrupted. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us. We hope you will allow us to give you a better experience on your next trip this way.Best Regards, Munir SalemDirector of Operations

8/10 – Goed

YASMINE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La situation
5 nachten verbleven in april 2024
Reactie van Managing Director op 20 apr 2024
Dear Yasmine, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Beth Imhoff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Director of Operations op 17 apr 2024
Dear Ms. Imhoff, Thank you for your outstanding rating! We are delighted that we exceeded all of your expectations and that you loved your stay. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir Salem,Director of Operations

10/10 – Uitstekend

Elisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Director of Operations op 16 apr 2024
Dear Elisa, Thank you for your fabulous rating and letting us know your stay at Thompson Central Park New York was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Best Regards, Munir SalemDirector of Operations

8/10 – Goed

Erin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great except upon arrival my room had a dirty toilet and it was backed up. They quickly rectified it and upgraded me to a higher floor. Unfortunately, the toiletries in the room were half empty and what was used by me was not replaced for my second day.
2 nachten verbleven in april 2024
Reactie van Director of Operations op 16 apr 2024
Dear Erin, Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. Your review makes us so proud of our associates and shows that we are succeeding in what we aim to achieve: making our guests' stay as comfortable and enjoyable as possible! We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Erin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service, quiet, clean rooms
3 nachten verbleven in april 2024
Reactie van Director of Operations op 15 apr 2024
Dear Erin, Thank you for being our guest at Thompson Central Park New York and for the feedback. We are glad to read you liked your fresh accommodations and the service provided by our staff. We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

8/10 – Goed

Oleksandr, Northbrook

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Director of Operations op 12 apr 2024
Dear Oleksandr, We appreciate your gracious rating about your stay at Thompson Central Park New York. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Best Regards, Munir SalemDirector of Operations

6/10 – Redelijk

Chau

4 nachten verbleven in april 2024
Reactie van Director of Operations op 11 apr 2024
Dear Chau, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Michele

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Staff very friendly and helpful.
2 nachten verbleven in april 2024
Reactie van GENERAL MANAGER op 10 apr 2024
Dear Michele, Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations. We look forward to welcoming you back soon for another outstanding stay at Thompson Central Park New York.Best Regards, Munir Salem,Director of Operations

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van GENERAL MANAGER op 10 apr 2024
Dear Monica, Thank you for your perfect rating! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for being our guest, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir Salem,Director of Operations

10/10 – Uitstekend

Graham

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and handy for getting around. Room was fantastic and staff always on hand to help
4 nachten verbleven in april 2024
Reactie van Director of Operations op 7 apr 2024
Dear Graham, Thank you for being our guest and for taking the time to review your experience at Thompson Central Park New York. It's nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Marie Fe Andrada

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly service from beginning to end.
2 nachten verbleven in april 2024
Reactie van General Manager op 6 apr 2024
Dear Ms. Fe'Andrada, Thank you for choosing Hyatt Place Houston / Downtown and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Uitstekend

Huong My

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay near Central Park and good food. Lots of fun things to do that were easy to walk to or take public transit. Hotel staff very helpful and we enjoyed our stay!
5 nachten verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
Dear Valued Guest, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that our location was perfect for your needs. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

8/10 – Goed

????

Positief: Staat van de accommodatie en faciliteiten
素晴らしいがトイレは詰まりやすい
8 nachten verbleven in maart 2024
Reactie van GENERAL MANAGER op 3 apr 2024
Dear Guest, Thank you for staying with us at Thompson Central Park New York. We are glad to see your kind rating and that you enjoyed your time with us. However, we would like to apologize for the maintenance issues you encountered. Thank you again for bringing this to our attention. We hope to have another opportunity to welcome you back to our hotel for the flawless stay you deserve!Best Regards, Munir Salem,Director of Operations

10/10 – Uitstekend

Marion

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Alles war perfekt. Alle sehr nett, hilfsbereit und freundlich.
7 nachten verbleven in maart 2024
Reactie van Director of Operations op 31 mrt 2024
Dear Marion, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Immandeep

4 nachten verbleven in maart 2024
Reactie van GENERAL MANAGER op 18 apr 2024
Dear Immandeep, Thank you for your perfect rating. We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for taking the time to share your experience, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir Salem,Director of Operations

10/10 – Uitstekend

Aaron

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean with a courteous staff
4 nachten verbleven in maart 2024
Reactie van Director of Operations op 28 mrt 2024
Dear Aaron, Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. Your review makes us so proud of our associates and shows that we are succeeding in what we aim to achieve: making our guests' stay as comfortable and enjoyable as possible! We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the facility and staff were very accommodating!
4 nachten verbleven in maart 2024
Reactie van Director of Operations op 27 mrt 2024
Dear Margaret, Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. Your review makes us so proud of our associates and shows that we are succeeding in what we aim to achieve: making our guests' stay as comfortable and enjoyable as possible! We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

hansoo

2 nachten verbleven in maart 2024
Reactie van Director of Operations op 14 apr 2024
Dear Hansoo, It was a pleasure having you as our guest at Thompson Central Park New York. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards, Munir SalDirector of Operations

8/10 – Goed

Ann

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2024
Reactie van Director of Operations op 26 mrt 2024
Dear Ann, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Thompson Central Park New York so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Best Regards, Munir Salem,Director of Operations

10/10 – Uitstekend

Sheri

2 nachten verbleven in maart 2024
Reactie van Director of Operations op 14 apr 2024
Dear Sheri, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location, super friendly and attentive staff! We loved our experience at the Thompson.
3 nachten verbleven in maart 2024
Reactie van Director of Operations op 24 mrt 2024
Dear Stephanie, Thank you for your fantastic review and for all the wonderful things that you had to say about Thompson Central Park New York. We could not be happier to know our location was perfect for your travel plans and that you were impressed with the high level of service we aspire to deliver to each guest. Your comments were a pleasure to read, and we are excited to share them with our wonderful staff. Thank you again for your feedback, and we look forward to having you stay with us again.Best Regards,Munir Salem, Director of Operations

10/10 – Uitstekend

Moises

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Director of Operations op 23 mrt 2024
Dear Moises, Thank you for this excellent rating! We always work hard to provide a great experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Thompson Central Park New York. We'd love to host you again someday for yet another unforgettable visit.Best Regards, Munir Salem,Director of Operations

10/10 – Uitstekend

NANCY

2 nachten verbleven in maart 2024

10/10 – Uitstekend

Melanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful!!! Service was impeccable. Food was delicious. Location is amazing!
2 nachten verbleven in maart 2024
Reactie van Director of Operations op 17 mrt 2024
Dear Melanie, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location to the delicious food we serve, and our hospitality. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit!Best Regards, Munir Salem,Director of Operations

4/10 – Matig

Ashley

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Unfortunately, pictures don’t show that it has fallen a bit in disrepair..wall a/c units….. Paint bubbling & chipping above the shower..paint chips in my hair. The pullout couch isn’t good for more than one night. Very thin, buckles in center. Shower and other areas not filthy bit mold under caulk, in corners, etc. not a great experience for a 4 star in a “suite” I did enjoy floor 3 access, though. That was the saving grace. Not sure I’ll book here again.
5 nachten verbleven in maart 2024
Reactie van Director of Operations op 22 mrt 2024
Dear Ashley, Thank you for the review and for choosing our hotel. We sincerely apologize for the inconvenience caused due to the cleanliness issues you encountered in your bathroom. This does not meet our standards; therefore, we are very disappointed that this was your experience. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure that such lapses do not happen again. We have also taken note of your additional concerns as we are always looking for ways to enhance our accommodations. We are grateful for your patience and hope you will consider giving us another chance in the future to provide you with the stay you deserve.Best Regards, Munir SalemDirector of Operations

8/10 – Goed

Juan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Only a little problem with the shower.
3 nachten verbleven in maart 2024
Reactie van Director of Operations op 17 mrt 2024
Dear Juan, Thank you for choosing Thompson Central Park New York, and for your nice rating. We are pleased to read that you enjoyed many aspects of your time and had a pleasant stay. Having said that, we have taken additional note of your comments regarding the shower as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you again whenever your travels bring you to our area.Best Regards, Munir Salem,Director of Operations

10/10 – Uitstekend

Tina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was wonderful
3 nachten verbleven in maart 2024
Reactie van Director of Operations op 13 mrt 2024
Dear Tina, Thank you for your recent stay at Thompson Central Park, New York, and for taking the time to review our hotel. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards, Munir SalemDirector of Operations

4/10 – Matig

Carolina

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Nous étions au 28 ie étages, vous pouvez entrendre absolument tout des conversations dans les autres chambres au portes se faire lancer à chaque 10 min par le service d’entretien ménager.La personne à la réception nous a promis de nous enlever le frais de «destinataire» pour compenser nos mauvaises nuits, mais j’ai toute dé même ete chargé
2 nachten verbleven in maart 2024
Reactie van Director of Operations op 13 mrt 2024
Dear Carolina, Thank you for your candid feedback. We sincerely apologize for the noise disturbance you experienced from nearby guests during your visit and if that would have disrupted your sleep. We certainly understand the frustration you must have felt and appreciate your patience in this matter. We will share your feedback with the appropriate individuals. Thank you again; we hope to have the opportunity to provide you with a more tranquil and enjoyable stay in the future.Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

danielle, Bellaire

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Touristy
2 nachten verbleven in maart 2024
Reactie van Alisa Segalini op 10 mrt 2024
Dear Danielle,Thank you for staying with us at Thompson Central Park!We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. Looking forward to having you in our hotel soon.

10/10 – Uitstekend

Jacque

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Amazing experience, we will definitely stay there again when we come back!!
3 nachten verbleven in maart 2024
Reactie van Director of Operations op 9 mrt 2024
Dear Jacque, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Thompson Central Park New York and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards, Munir Salem,Director of Operations

10/10 – Uitstekend

Gautham

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. Love Burger Joint.
1 nacht verbleven in februari 2024
Reactie van Director of Operations op 28 feb 2024
Dear Gautham, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Guy, SCB

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Munir Salem Director of Operations op 27 feb 2024
Dear Guest, Thank you for your kind rating! We are glad you had such a positive experience during your time at Thompson Central Park New York, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Keren

1 nacht verbleven in februari 2024
Reactie van Director of Operations op 22 mrt 2024
Dear Keren, Thank you for choosing Thompson Central Park New York and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of construction and disarray.
2 nachten verbleven in februari 2024
Reactie van Director of Operations op 24 feb 2024
Dear David, Thank you for being our guest at Thompson Central Park New York and for the feedback. We appreciate your high rating; we are sorry for any inconvenience you had while here. We value our guest's comments as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you again whenever your travels bring you to our area.Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Micah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Director of Operations op 23 feb 2024
Dear Micah, We appreciate your gracious rating about your stay at Thompson Central Park New York. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Best Regards, Munir SalemDirector of Operations

8/10 – Goed

gemma clare

5 nachten verbleven in februari 2024
Reactie van Director of Operations op 22 mrt 2024
Dear M. Clare, We are delighted you had a great stay at Thompson Central Park New York. Thank you for the kind rating, and we look forward to hosting you again soon.Best Regards, Munir SalemDirector of Operations

8/10 – Goed

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great room. Excellent daily housekeeping. Wonderful lounge experience. Overall, perfect stay for those travelling with kids
5 nachten verbleven in februari 2024
Reactie van Director of Operations op 26 feb 2024
Dear Cynthia, Thank you for your review and for your wonderful comments about our hotel. We are very glad you found your room to be relaxing and very comfortable. Fresh accommodations are the foundation for a great stay, and we are glad that we could provide this for you. Thank you for staying at Thompson Central Park New York. We hope you will be back to see us again soon.Best Regards, Munir SalemDirector of Operations

6/10 – Redelijk

Thierry

It was ok, I was expecting maybe better for NYC Central Park. Nothing bad but nothing extra
3 nachten verbleven in februari 2024
Reactie van Director of Operations op 21 feb 2024
Dear Thierry, Thank you for taking the time to write a review about your stay with us. We hope you had an overall pleasant stay. All of your feedback is valuable to us, and we look forward to welcoming you back the next time you visit the area.Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Virginia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van IresponzeParkerNY op 21 feb 2024
Dear Virginia, It was a pleasure having you as our guest at Thompson Central Park New York. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Luxury accommodations, great location walkable to Central Park , same block as Carnegie Hall . Parker’s on the property is excellent. Staff was very helpful and friendly.
2 nachten verbleven in februari 2024
Reactie van Munir Salem Director of Operations op 19 feb 2024
Dear Karen, Thank you very much for the kind review. We work hard to deliver excellent hospitality, and we appreciate you highlighting the positive aspects of your stay. We are glad that you enjoyed our spacious and comfortable rooms and prime location. We're thrilled to hear that you loved dining with us at The Parker's. Thank you for being our guest at Thompson Central Park New York, and we look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

2/10 – Ontzettend slecht

kevin

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
3 nachten verbleven in februari 2024
Reactie van Director of Operations op 20 feb 2024
Dear Kevin, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Best Regards, Munir SalemDirector of Operations

10/10 – Uitstekend

Shane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic.
7 nachten verbleven in februari 2024
Reactie van Munir Salem Director of Operations op 19 feb 2024
Dear Shane, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit!Best Regards, Munir SalemDirector of Operations