Lucie, it's great to hear you appreciated WestHouse Hotel New York's superb location, with easy access to transportation and popular landmarks such as Central Park. We hope to welcome you back soon for another excellent stay!

Beste inwoner, Staat u mij toe mijn excuses aan te bieden voor het bouwgeluid. Vanwege de bouwwerkzaamheden van New York Local Law 11 werkt de stad momenteel aan de gevel van het hotel voor versterkingswerkzaamheden. Het spijt ons zeer dat dit uw laatste verblijf heeft beïnvloed. We hopen nog een kans te krijgen om u te verwelkomen zodra de constructie is voltooid. Hartelijke groeten, Petr Jurecka, Hotel Manager

Tania, thank you for your glowing review! The team at WestHouse Hotel New York is delighted you enjoyed the breakfast and evening indulgence hours. Our prime location near Central Park and Broadway truly makes it convenient and we're glad to note this added positivity to your experience. We're looking forward to welcoming you back for another stay.

Kaoru, the team at the hotel regrets that your experience did not meet your expectations. The feedback from our guests is valued, and we continually strive to improve our services and facilities. If you would like to share more details about your stay, we would appreciate the opportunity to address your concerns. Thank you for taking the time to rate us.

Tracy, thank you for sharing your excellent experience at WestHouse Hotel New York. It is wonderful to hear that you enjoyed the extensive breakfast offerings and the happy hour with a variety of foods and wine. The team members are delighted that you found them friendly and accommodating, even in the rain. We're thrilled that you felt safe and appreciated our attentive service during your stay. We look forward to welcoming you and your husband back on your next visit.

Gloria, thank you for your positive feedback! The team at WestHouse Hotel New York is delighted you had such a good experience. We're looking forward to welcoming you back on your next visit.

Gloria, thank you for your glowing review of WestHouse Hotel New York. We're thrilled to hear that our location and facilities exceeded your expectations. Our team members take pride in delivering exceptional service. We're looking forward to welcoming you back on your next visit to New York!

Jayne, thank you for being a loyal guest of WestHouse Hotel New York. We appreciate your feedback and will ensure our team members address your concerns regarding in-room amenities more promptly in the future. We're delighted to know that you still consider us one of your favorites and look forward to welcoming you back soon.

Diane, thank you for your wonderful review. Our team at WestHouse Hotel New York is delighted to hear you enjoyed the breakfast, evening offerings, and found the windows to be a pleasant surprise. Your kind words about our friendly and helpful team mean a lot. We're thrilled you discovered us and look forward to welcoming you back soon!

Sandev, it's unfortunate to hear about your concern regarding the unexpected fees. We aim to maintain clarity in all our communications. If you feel there was a lack of transparency from any booking platform or during your check-in, it's definitely something we'd like to look into further. Getting this clarity is important for us as top-notch service is what we strive for. We hope we will have the chance to make it right on your next visit.

Pat, we're truly sorry to hear about the issues you faced regarding the heating unit in your room. We regret any inconvenience caused and we understand how the continued noise for your entire stay could have impacted your experience. We always aim to provide a comfortable and serene environment for our guests. Please know we have shared your feedback with our maintenance team for improvements going forward. Thank you for your valuable comments and we hope to have the opportunity to better serve you on your next visit.

Stuart, thank you for sharing your positive experience. We're thrilled to learn that WestHouse Hotel New York provided an ideal spot for your travels. It's delightful to know that you appreciated the quality and variety of our complimentary dining options as well as our spacious and well-furnished rooms. We're pleased to hear that you enjoyed a restful sleep in our comfortable beds. Your feedback validates our continuous efforts to offer value for our guests. We eagerly look forward to hosting you again.

Robert, we regret to hear about the difficulties you faced during your stay, such as the undisclosed fee and issues with room accessibility. Our goal is to provide clear communication about any charges, and we also aim to ensure our guests can access their rooms without any complications. Although we may not house a restaurant on our premises, we do our best to recommend great local eateries to our guests. We’re confident improvements can be made based on your experience and we appreciate your feedback.

Pooja, it's good to hear that our team members met your expectations in terms of service. However, we regret to know about your concerns with the in-room amenities, and overall condition of certain areas. We always aim to provide a top-notch experience and will use your feedback for improvements. Thank you for your review.

Fanny, it's great to hear that you had an enjoyable stay at WestHouse Hotel New York. We appreciate you taking the time to rate us. We strive to provide the best experience for our guests and are thrilled that we met your expectations. We can't wait to welcome you back on your next visit to New York!

Karen, it's wonderful to hear that your second stay at WestHouse Hotel New York was just as enjoyable as your first. We're thrilled that you savored our breakfast offerings and evening refreshments. It's high praise indeed for our efforts in providing comfortable stays to our guests. Looking forward to treating you to another memorable visit next time you're in New York!

We appreciate the feedback, Avneet.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

Chris, thank you for sharing such positive comments. We're delighted to hear that at the WestHouse Hotel New York, you enjoyed the quality of your room and found the location advantageous. We look forward to welcoming you back in the future.

Michael, it's great to hear that the WestHouse Hotel New York's breakfast and evening happy hour surpassed your expectations! We strive to offer exceptional food and drink experiences that impress. We'd be thrilled to welcome you back for another delightful stay.

Robert, we regret hearing you had some concerns during your stay. Mandatory fees are stated during the booking process and we apologize if this seemed unclear. We also regret any inconvenience arising from issues with your room access and laundry service delivery. We understand that the coordination with the booking agency caused some confusion and assure you we'll look into it. We strive for smooth communication with our guests and aim to excel on connecting channels. Your feedback is valuable in our quest for continuous improvement.

Anjeli, thank you for your kind words about WestHouse Hotel New York. We're delighted to hear that you enjoyed our breakfast offerings, particularly the daily bagels, and found our location convenient and impactful. Regarding your feedback about the gym, we understand that size may be an aspect to consider, but we're glad to know it still met your fitness needs. We hope to welcome you back in the future!

Athanasios, it's truly delightful to know that WestHouse Hotel New York has become your new "go to" destination in NYC. We're pleased our team members were able to make your stay friendly and welcoming. Your recommendations to others for our prime location and our hotel are deeply appreciated. We're excited to welcome you back on your future visits.