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Beoordelingen van Candlewood Suites Newark South - University Area, an IHG Hotel

2.5 out of 5
Candlewood Suites Newark South - University Area, an IHG Hotel
1101 S College Ave, Newark, DE

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 204 van 391 beoordelingen" "
Gastenscore: 8 - Goed. 108 van 391 beoordelingen" "
Gastenscore: 6 - Redelijk. 34 van 391 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 391 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 391 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Karen

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Not enough parking at night. Room door lock was broken.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Catherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Room clean and well maintained
1 nacht verbleven in mei 2024
Reactie van Nikki-Director of Sales op 13 mei 2024
Thank you for staying with us at the Candlewood Suites Newark. We pleased you enjoyed your stay with us. Should your travel plans bring you back to the area, we would love for you to stay with us again. Thank you.

10/10 – Uitstekend

Kate

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Dale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was clean and well equipped. My family stayed in a one bedroom unit with a small kitchen. The extra space and kitchen made a huge difference in comfort and usability. The check in staff were super friendly and I would definitely recommend this hotel.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Ethyel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did get good rest while we was there. Comfortable bed.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Donna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was spacious and clean. Only here for one night but full kitchen is a plus for longer stays! Would def stay here again
1 nacht verbleven in april 2024

8/10 – Goed

Elena, LEOMINSTER

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a pleasant stay. Hotel needs a little bit or remodeling. But overall it was a great room for the price. Convenient location for our destination
1 nacht verbleven in april 2024

10/10 – Uitstekend

MOSES

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay whenever you’re out of town visiting the neighborhood
2 nachten verbleven in maart 2024
Reactie van Nikki op 29 apr 2024
Thank you. We look forward to welcoming you back!

6/10 – Redelijk

patricia

Zakenreiziger, Reisde met partner
Negatief: Netheid
I have stayed at this hotel many times. the last time was in January. The carpeting still needed cleaning. There is a lot of road construction in the area and a lot of the businesses have closed but the liquor store is still open
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Fady

1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

lisa

Reisde met familie
Negatief: Personeel en service, voorzieningen
We reserved a 2 queen room. Upon arrival there was only one bed and our daughter had to sleep on uncomfortable cot. Manager blamed Expedia- we have used expedia for years w/o incident. Coffee was awful in room and downstairs too. We were told they would refund 1/2. They didn’t. Am now hassled with having to file claim . Will not stay here again. Do not recommend.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff. Clean. A pantry with snacks. Room has a full kitchen . Right next off the highway.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Mark

Positief: Voorzieningen
Nice
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Norman

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Perfect location and not too far from Delaware University
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Anne

Reisde met familie
Positief: Voorzieningen
Very clean Courteous staff Nice room
1 nacht verbleven in februari 2024

6/10 – Redelijk

Jessica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It seems like people live in the hotel which usually means govt funded
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Saravana

It was the best stay ever - room had kitchenette with thermal stove, sink, full size fridge, utensils, washing liquid, dishwasher - space impressively neatly designed and the living are had a huge working desk and corner desk. Still lot of space to move around - rest and work. Slept well, cozy bed and comfortable pillows- clean! Staff exceptionally warm and friendly! Overall a fantastic stay - 5 stars for sure 👍
1 nacht verbleven in februari 2024

8/10 – Goed

Walter

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The parking was a problem. Upon checkin during the rain the nearest parking was quite away from the door. no drive up a nd parking close by. there was no lift or carraige to help bring luggage in so several trips to car were not desired. Dinn't know that house cleaning was a weekly thing.
2 nachten verbleven in februari 2024

8/10 – Goed

Tammy

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

christine

Reisde met familie
Positief: Netheid, comfort kamer
very loud at night in the hall ways
Very loud at night in the hall ways got up at 2 am saw a man walking around the parking lot one and done thank you
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

adriene

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Nikki-Director of Sales op 5 feb 2024
Thank you for staying with us at the Candlewood Suites. We are sorry you were not pleased with your stay. We hope that you will return again. If you do stay with us again, please remember the hotel is 100% smoke free.

8/10 – Goed

Karen

Positief: Netheid, personeel en service
Kitchen area
1 nacht verbleven in februari 2024
Reactie van Nikki-Director of Sales op 5 feb 2024
Thank you for staying with us a the Candlewood Suites.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good as always :)
2 nachten verbleven in januari 2024
Reactie van Nikki-Director of Sales op 5 feb 2024
Thank you for staying with us again. We are pleased you enjoyed your stay. We look forward to welcoming you back!

8/10 – Goed

Karen

Positief: Netheid
2 nachten verbleven in januari 2024
Reactie van Nikki-Director of Sales op 31 jan 2024
Thank you for staying with us at the Candlewood Suites. We hope to see you again!

6/10 – Redelijk

John

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Nikki-Director of Sales op 31 jan 2024
Thank you for staying with us at the Candlewood Suites. Is there anything we could have done to give you a better experience?

8/10 – Goed

Yetunde

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Nikki-Director of Sales op 31 jan 2024
Thank you for staying with us at the Candlewood Suites, we hope you enjoyed your stay!

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Nikki-Director of Sales op 31 jan 2024
Thank you for staying with us at the Candlewood Suites, we are pleased you enjoyed your stay

10/10 – Uitstekend

Jenika

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were absolutely amazing no matter what hours you are there! From morning to afternoon to night staff super friendly and very knowledgeable and helpful! Definitely will go back and stay another week sometime soon!!!
1 nacht verbleven in januari 2024
Reactie van Nikki-Director of Sales op 15 jan 2024
Thank you so much for your kind words about our staff at the Candlewood Suites. We are pleased the staff took great care of you during your stay. I will be sure to share your great review with the staff. Please come stay with us again if you are in the area!

10/10 – Uitstekend

Jenika

1 nacht verbleven in januari 2024
Reactie van Nikki-Director of Sales op 16 jan 2024
Thank you for staying with us at the Candlewood Suites Newark South. We are pleased you enjoyed your stay. We appreciate your kind review. We look forward to welcoming you again if you are in the area.

10/10 – Uitstekend

Michael

Everyone was very pleasant and room was very clean
1 nacht verbleven in januari 2024
Reactie van Nikki-Director of Sales op 15 jan 2024
Thank you for you kind review. We are pleased you enjoyed your stay with us. I will be sure to share your comments with our staff. We look forward to welcoming you again should your travel plans bring you to area.

10/10 – Uitstekend

Jenika

1 nacht verbleven in januari 2024
Reactie van Nikki-Director of Sales op 15 jan 2024
Thank you for rating us a 5 out of 5. We appreciate your positive review. We hope to have you stay with us again.

10/10 – Uitstekend

Joy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Nikki-Director of Sales op 15 jan 2024
Thank you for staying with us at the Candlewood Suites Newark South. We are pleased you enjoyed your staff. Should your travel plans bring to the area again, we look forward to welcoming you back.

10/10 – Uitstekend

Melvin

1 nacht verbleven in december 2023
Reactie van Nikki-Director of Sales op 15 jan 2024
Thank you for staying with us at the Candlewood Suites Newark South. We are pleased you enjoyed your stay with us. Should your travel plans bring you back to the area, we would be pleased to have you stay with us again.

10/10 – Uitstekend

david

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Nikki op 4 jan 2024
Thank you for staying with us at the Candlewood Suites Newark South. We are glad you enjoyed your stay with us. We look forward to welcoming you back should your travel plans bring you back to the area.

10/10 – Uitstekend

Chuck

1 nacht verbleven in december 2023
Reactie van Nikki-Director of Sales op 15 jan 2024
Thank you for staying with at the Candlewood Suites Newark South. We are pleased you enjoyed your stay with us. We look forward to welcoming you back should your travel plans bring you back to the area.

10/10 – Uitstekend

Kara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Nikki op 4 jan 2024
Thank you for staying with us at the Candlewood Suites Newark South, we are pleased you enjoyed your stay with us. We look forward to welcoming you back should your travel plans bring you back to the area.

6/10 – Redelijk

robert

1 nacht verbleven in december 2023
Reactie van Nikki op 4 jan 2024
Thank you for staying us at the Candlewood Suites Newark South. We do apologize your stay was not great. I hope everything was settled upon your departure. I hope you will give us another opportunity to make it right if you are ever in the area again.

10/10 – Uitstekend

Annquasia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Nikki-Director of Sales op 15 jan 2024
Thank you for staying with us at the Candlewood Suites Newark South, we are pleased you enjoyed your stay with us.

8/10 – Goed

Wendy, Newton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Nikki-Director of Sales op 15 jan 2024
Thank you for staying with us at the Candlewood Suites Newark South. We hope you enjoyed your stay with us. Please stay with us again if your travel plans bring you back to the area.

8/10 – Goed

christine, fair haven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Walkable to Delaware stadium
1 nacht verbleven in november 2023
Reactie van Nikki op 4 jan 2024
Thank you for staying with us at the Candlewood Suites Newark South, we are pleased you enjoyed your stay. Should your travel plans bring you back to the University of Delaware, remember we are just a walk away for the Delaware Stadium.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent quality of the premises, building, and room. Spacious and very convenient room. Can't say there was something I didn't like.
1 nacht verbleven in november 2023
Reactie van Nikki op 4 jan 2024
Thank you for your kind words, we are so pleased you enjoyed your stay. If you're in the area in the future, we look forward to welcoming you back.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Nikki op 20 nov 2023
Thank you for staying with us at the Candlewood Suites Newark South and giving us a 5 out of 5. We look forward to seeing you again if your travel plans bring you to the area again.

8/10 – Goed

Edmond

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Nikki op 20 nov 2023
Thank you for staying with us at the Candlewood Suites Newark South. We look forward to seeing you again if your travel plans bring you the area.

2/10 – Ontzettend slecht

Jeffrey

1 nacht verbleven in november 2023
Reactie van Nikki op 4 jan 2024
I apologize you did not have a good stay with us at the Candlewood Suites Newark South. We strive to make all guests happy during there stay, unfortunately we did not provide that service to you. We hope you will give us an opportunity to make it right should your travel plans bring you to the area in the future.Please feel free to contact the hotel if we may be of any additional assistance.

8/10 – Goed

Deborah

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice staff unfortunately was told cleaning was provided every 7 days.
2 nachten verbleven in november 2023
Reactie van Nikki op 20 nov 2023
Thank you for staying with us at the Candlewood Suites Newark. I am pleased the staff took great care of you. Our housekeeping policy is housekeeping service will be provided on the 7th day. You can certainly request housekeeping on a specific day with the front desk and the housekeeping staff would be informed you required service and you would be put on the schedule for service. I do apologize for the inconvenience and hope that you will come stay with us again in the future. Thank you.

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The ladies in reception they say of my arrival were great and so accommodating. High five to them. Great costumer service
1 nacht verbleven in november 2023
Reactie van Nikki op 4 jan 2024
Thank you for staying with at the Candlewood Suites Newark South. We appreciate your kind word regarding our front desk stay. We are pleased they provided the great customer service you deserve. We look forward to welcoming you back in the future.

8/10 – Goed

Karen

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

8/10 – Goed

Carl

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

8/10 – Goed

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was very clean abs staff was so nice!
1 nacht verbleven in oktober 2023